This hotel was extremely run down and unsanitary. The air conditioning did not work, and the staff was unhelpful. And they charged $200 for the room. Avoid this hotel. more

My flight was cancelled so the airline sent me to this hotel, thankfully I didn't pay for it!!! The check-in line was extremely long, there were, believe me or not, more than 100 people standing up in line, and it was simply NOT MOVING, the staff was extremely slow. At one point the guy standing in front of me (for... more

I spent one night at the hotel in a room with two double beds. The beds were very comfortable, especially the pillows. The front desk service was hit or miss. I called the front desk to have someone come and get my luggage and I was put on hold twice, then hung up on. Also, do not get the break... more

Got stuck with this dump after my wife and I got sent to NYC (rather than Boston) from Paris due to a cancelled flight. It was late on a very stomy night in NYC when the airline sent us to this little piece of "paradise" in Jamaica. Where to start? The good first... the bellman was EXCELLENT - even when... more

We needed a place close to the airport that offered parking for an extended time (12 days) and we didn't want to deal with morning traffic getting to the airport. Check-in was quick,parking was good,room was good for a night.Shuttle to the airport was good.Food at the restaurant was good. Now for the negative aspects:A/C did not work,but it was... more

Myself and my wife stayed at this hotel for two nights at the end of our vacation to allow us shopping time in New York before flying home to Europe. We picked this hotel as we have had good short stays (one/two nights) in other Holiday Inns through out the US and had no reason to think that this one... more

We were put up at the Holiday Inn JFK for one night by BA, who had cancelled our flight to Montreal. It is convenient for the airport and the hotel shuttle bus runs frequently. However, the hotel feels really uncared for e.g. there was a large pool with fountain at the entrance to the drive which had no water and... more

A great spot to stay if you are looking for a place to leave your car while on vacation. The hotel has packages that include a room rate and parking which is very reasonable. They have a free shuttle to the airport and back to the hotel upon return. The only minor critique is on the way back to the... more

Not really a bad hotel a little frayed around the edges and is showing its age. The service at check-in is friendly and efficient. The Hotel's two in house restaurants offered good food and great service. The breakfast buffet is a must do. Where the problems come in is in the over all shabbiness of the public area furnishings. If... more