For a quick layover - this was excellent. Nice and close to JFK with convenient free hotel shuttle. Clean and comfortable for an overnight - en route to a long journey or just returning from one. Did not get a chance to have the breakfast (which was included) but word of mouth said it was very good. Would have liked... more

Badly in need of renovation, no facilites in room (coffee making, fridge) Hotel run down & staff not interested. No hot water after 11am! Could not see out of windows of room, dirty inside & out. Expensive for what they are offering. more

Stayed two nights. Room was not clean, carpet was filthy. The bed looked clean, so I didn't leave after the first night. And then I came home with bedbug bites. When I informed the management (with photos) , they sent a mild sympathy note. And charged my credit card for the full two nights. I e-maiied them again, along with... more

I booked this hotel through Hotwire and then read the reviews after which were probably nicer than they should have been. The hotel's initial appearance was so horrible that we elected to not even stay the night. There were "ladies of the night" hanging outside of the hotel. People stooped down around the entrance and in the parking lot. The... more

I have been to many places around the world including Asia,Africa , Europe and the Middle East and I have never come across such rude hotel staff in all my travels. When asked questions they would shrug them off without answering and shout at the guests. The one receptionist had a shouting match with one of the guests who was... more

One of the most unclean hotels I've ever stayed in. I paid $145 a night on hotwire and it was way overpriced for a place that was dirtier than a roadside motel. The rugs are stained, the gym is in disrepair and the equipment is sticky, the wallpaper is tearing and there are holes in walls, and I found SOMEONE... more

Was lodged here by an airline after a flight delay. The hotel is old, dingy and dirty. The staff wasn't even surprised that I complained about bedbugs. I caught one that was crawling up the wall, just to show them that I was not making up a story. They didn't even apologize. Gross! more

The hotel is very outdated, looks like a prison from the outside but the staff was great and welcoming after I waited about 15 - 20 minutes to check-in after what seemed like a cancelled flight. Disappointed with what I believe was the GM as he stood there not providing any support to staff and at times looked like he... more

Had reservations at the Marriot Fairfield inn. Upon arrival at the Fairfield Inn, it looked like a small jail from the outside with a policeman at the door. Cancelled my res and went to the Holiday Inn (now 10:30pm). 10 minute wait to check in, very friendly (but very busy) reservation girl. Room was large, very clean and beds very... more