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Hilton New York JFK

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144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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Hilton New York JFK
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Hilton New York JFK
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832 reviews from our community

Traveler rating
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    294
    142
    56
    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Binghamton, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

friendly staff, especially Alyssa C. at the front desk. We decided to stay an extra night and she was extremely helpful. the most comfortable beds, a delicious breakfast buffet and free shuttle service to and from the airport made our stay great

Was this review helpful? Yes 1
Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here at this hotel off and on over the last 5 months for two weeks at a time. The staff at this hotel are really fantastic - they make it a point to learn your name and they are always very courteous. One staff member, Salima, has been so wonderful to me and my colleagues. She is... More 

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Susan, Thank you for the awesome feedback. I'm pleased we made your visit a "home away home" memorable experience. Yes, I can't agree more Salima and Robert are just a few of the dedicated Hilton JFK Team Members that deliver sincere hospitality. Hope to see you back soon and all the best for a safe and healthy year!!! More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

I needed a hotel for one night close to the airport. The hotel is furnishings and ambiance are tired and dated. The aircon in my room was very noisy. The staff were extremely friendly and can not be faulted.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Francis, Hope you made it safely back to Australia. Thank you for taking the time to share your comments and I apologize for any inconveniences. The hotel was completely refurbished 3 years ago so I'm not exactly sure what you mean by "tired and dated", however everyone is certainly entitled to their opinion. All the best for safe travels. More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Hilton JFK from 3/19 till 3/25 and I will make sure this is the only hotel my family stays at anytime we fly back home to visit. They were extremely accomodating to my 7 month old. They brought us a crib, microwave, and a highchair to our room and even went out of our way to... More 

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Stephanie, Thank you for sharing your experience. I'm delighted to know we exceeded your expectations and made a memorable impression. Please keep us in mind next time your back in New York. All the best for safe travels. More 

The Dalles, Oregon
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff says they aim to please, and they really mean it--and succeed. Staff is consistently friendly, welcoming, and helpful. One housekeeper (Marie Cotti) remembered a special request I made, went out of her way to find it, and deliver it. The fitness center is excellent and offers many machines, exercise balls, and weights. There isn't much to do in... More 

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Diane, Thank you for the fantastic feedback and I'm pleased to know we are exceeding your every expectation. Looking forward to seeing you back and all the best for safe travels. More 

Nashville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Whenever I need a hotel in the JFK area the JFK Hilton is the ONLY option for me. The staff is Wonderful and Friendly, but no one can hold a candle to Dana at the bar. No matter how long it has been since my last visit she always remembers my favorite drink and meal choices. Her memory is simply... More 

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

Panina, Thank you for sharing your experience and acknowledging one of my dedicated Team Members. I'm pleased to know the Hilton JFK is your number one choice of lodging and your made to feel "right at home". All the best for safe travels and looking forward to your safe return. More 

Milton Keynes, United Kingdom
Top Contributor
86 reviews 86 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Just one night - pre-checked in online - quickly got key on arrival - comfortable spacious room - bar / restaurant a bit brown and 60's in decoration - but good service and great steaks. 06:30 shuttle in morning potentially overcrowded - but all in all, we'll be back next time we're flying through.

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Hope you had a safe trip back to the UK. I'm pleased we made your visit enjoyable and I certainly appreciate the feedback. Looking forward to your return visit in the future. More 

Orange County, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had 2 separate stays at this property this month and overall they were good. The staff was very professional and friendly. My only two complaints were the shower and the limited food options early in the morning on the weekend. The shower only had cold water coming out of it for most of my shower until the person in... More 

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for the valued feedback. I appreciate the fine comments and welcome the suggestions. Our Starbucks does offer breakfast sandwiches, salads, yogurts, etc. so I'm not sure why these were not available during your visit. Hopefully will see you back soon and all the best for safe travels. More 

New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I found myself stuck overnight and stayed at this hotel because it was close to the airport. The room was better than adequate, the property overall was quite good, and the staff terrific - especially Dana the bartender, who was really impressive in her service and her friendliness. Not a great tourist spot, but super convenient to JFK.

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

James, Thank you for sharing your experience. I'm pleased to know we exceeded your expectations and you found the hotel too be convenient. Dana is certainly one of many dedicated Team Members that know how to make each guest feel right at home. All the best for safe travels and again, "thank you". More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there for one night on my way to Africa and thoroughly enjoyed my transit at this Hilton. The deal staff were extremely welcoming especially Kristell B. Had a very nice meal at the bar restaurant and the staff serving food and beverages were exceptionally friendly. Room was a standard Hilton airport room.

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Roni, Hope you had a safe trip to Africa. Thank you for the favorable comments and I'm pleased to know one of my Team Members made your stay memorable. Knowing we met your expectations is certainly a great compliment. Hope to see you back in the future and safe travels from the Hilton JFK Team!!! More 

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