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All 26 Jamaica hotels

Hilton New York JFK

3.5 of 5 Hotel   |   144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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71%
Ranked #4 of 26 hotels in Jamaica
A recent review
5 of 5 stars reviewed 5 days ago
Jeffrey R Beverly Hills, California
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603 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Beverly Hills, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I occasionally stay at the Hilton Hotel JFK whenever flight delays plague the area. I like to take meals at bars to socialize. On several occasions, I have had the pleasure of having "Dana" serve me. My entire career is in the travel industry and I rarely write reviews. Dana is not only one phenomenal bartender, she has impressive customer... More

Was this review helpful? Yes 3
Manchester, United Kingdom
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

And as an airport hotel you pay much more, there's no free wifi or breakfast unlike so many other hotels in the US, the lobby staff are perfunctory as opposed to friendly, etc. As with other airport hotels here, there's a shuttle service. We stayed here an the day of arrival and the day of departure, on the latter of... More

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Beverly, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visited the bar at the JFK Hilton after a long and trying day. I wanted the day to begin all over and started with a bloody mary. Bartender Dana was outstanding. She suggested and highly recommended the cajun tuna and a wine to go with. Great suggestions. Food exceeded expectations. Wine was very good. And Dana was outstanding, friendly,... More

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

Doug, Thank you for taking the time to share your recent experience. Nothing pleases me more than knowing a Team Member assisted in exceeding your expectations. I'll be sure to share your review with Dana and my Executive Chef (Gus). Both are dedicated individuals that really care about the guest experience. Please keep us in mind on your next visit... More

Senior Contributor
39 reviews 39 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel ok for $170 night in NY. But not an average Hilton. M-F pool hours 3 to 9. BK not free ($30 for adult and child). Internet not free. Must take Q40 bus outside hotel to nearest subway don't wait too late like past 1:00 AM to return because it gets scary. I'd either pay more to stay nearer in... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

I appreciate the valued feedback. I'm sincerely sorry you didn't find the hotel to be your average Hilton, however, we are one of the few full-service hotels near JFK that offers a wide variety of value-added amenities such as an indoor saltwater pool, Starbucks, gated parking, 24 hour security and a full-service restaurant and lounge. The Q40 bus is one... More

Zug, Switzerland
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

One should remember that this hotel caters to business travellers. The Wi-Fi room prices are from 1991, the bedsheets date back to the same year, grey and smelly. If you are a couple, you have to pay double for the Wi-Fi. The swimming pool opens at 3pm, so there is nothing to keep kids busy. No later checkout either. So... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Travelbee, Thank you for sharing your experience. I'm sorry to know that the Hilton JFK did not meet your expectations. I'm really surprised about the bedding comment since the beds are highly complimented in prior reviews. Our linens are consistant with the Hilton family of hotels around the world. Although we are the only hotel in the JFK area that... More

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were at this hotel 15 months ago and had a great night just sitting at the bar, which is run by a delightful lady named Dana. We are currently mid-way through an 8 week, round world working trip, and while various chapters on our itinerary have had their challenges, it is such a pleasure to be be back in... More

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

Rod, Thank you for sharing your experience. Yes, I will agree, Dana is one of many dedicated Hilton JFK Team members that know the true "spirit of hospitality" and makes all guest feel right at home. I'm pleased we made your stay restful while on such a long journey around the world. Again, "thank you" and safe travels!!! More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Older property but well maintained. Service staff especially Dana behind the bar were a pleasure to deal with. Polite, professional and accommodating. The food was good and they have a very nice selection of mid-tier wines.

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Scott, Thank you for the fine review! I'm pleased we exceeded your expectations and had the opportunity to "WOW" you in our fantastic Restaurant/Bar. Knowing Dana, I'm sure she made your visit a welcoming and memorable one (I believe she did). Keep us in mind on your next visit and thank you for your loyality to the Hilton family! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hilton JFK is both a high-end hotel and well located to JFK. I reserved with Keroll Latayan and he did a great job as he upgraded me to a nice room on the top floor. I would highly recommend this hotel to anyone who needs quick access to JFK.

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Brynne, Thank you for sharing your experience! Nothing pleases me more than knowing that one of my dedicated Team Members made your stay welcoming and memorable. Exceeding all service expectations is our ultimate goal and I believe we did just that!!! Hope to see you back and best wishes for a fantastic Summer! More

Beckenham
Contributor
19 reviews 19 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here for night, it did the job. Clean, staff nice, just an older Hilton hotel and typical of one near the airport. Would stay here again of travelling out of the airport for an early flight or a stop over but would venture into Manhattan for any longer stay.

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Stu, I'm pleased to know we met your expectations and found the hotel to be convenient to JFK. Although older, we did complete a $20M makeover two years ago. Looking forward to your safe return and "thank you" for choosing the Hilton New York JFK!!! More

Atlanta, Georgia
Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have had the opportunity to stay here many times on business - I have nothing negative to say about this hotel. I find it a good hotel, for business and of course it's a great location if you need to remain near the Airport. Standard Hilton amnities, a comfortable, clean room - availability of food and beverage is good.... More

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

I sincerely appreciate the feedback and genuinely apologize if you didn't feel the difference in what makes the Hilton JFK unique from all other hotels. I will certainly share your feedback with my team and address any opportunities to improve going forward. "Thank you" and hope to see you back in the future!!! More

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Additional Information about Hilton New York JFK

Address: 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New York JFK 3.5*
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Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 
Number of rooms
356

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