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All 26 Jamaica hotels

Hilton New York JFK

3.5 of 5 Hotel   |   144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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72%
Ranked #3 of 26 hotels in Jamaica
A recent review
4 of 5 stars reviewed yesterday
TCWatson Modesto
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612 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Modesto
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived VERY late, about 12:30 a.m. The room we received had a few problems. We had to hold down the toilet lever for the toilet to flush :-( annoying, then the shower, without tub, over flowed onto the floor. We were not happy. And the A/C had an extremely loud blower so we did not get the best rest... More

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San francisco
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stay here almost monthly as I frequently travel to JFK for work. I have stayed at other area hotels including the Sheraton and Marriott courtyard. My chief complaint about this property is that the grab and go cafe in the lobby seems only to be open sporadically and I have never had good service at it. However, the service... More

Was this review helpful? Yes 1
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Me and my wife stayed here before we got out flights out of JFK. It's an average hotel but has all the amenities and conveniently located too. The staff were helpful and we had no problems checking out.

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Redlands, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was a nice property to do an overnight stay in. We had a long day of travel and went in for dinner and rest. Had a nice breakfast on our way out. Shuttled back to the airport and things worked out well.

Review collected in partnership with Hilton Hotels & Resorts

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Columbia, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a lacrosse tournament and although it was out of the way of the tournament, the hotel was clean, the staff was amazing and the food was pretty good too. We couldn't hear any airplanes which surprised me since we were so close to the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your recent experience! My Team and I appreciate the fine comments and are very pleased to know we exceeded your expectations. Again, "thank you" and hope to see you back next year! More

Gaithersburg, Maryland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

No matter how long it has been since I have been to the Hilton JFK, Dana not only remembers me but also treats me like family. From helpful suggesting a good meal to remembering my drink of choice. It is a nice feeling when I am away from home.

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

Jennifer, Yes, I agree...she is amazing!!! Dana is one of many dedicated Team Members that go above and beyond to make every guest feel special and welcomed. I appreciate the fine comments and hope to see you back soon!!! More

hilo
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton JFK coming and going on trip to South Africa and this property is exceptional for the location. I disagree with other reviews about staff being aloof. All staff during both my stays three weeks apart were very friendly and helpful. The porter who helped me with luggage on the outbound, remembered me when I returned.... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for the valued feedback and your loyality to the Hilton family. I'm pleased to know we exceeded your expectations and found the Team Members to be a exceptional. My seasoned team is dedicated in providing outstanding service and creating a "home away from home" environment for all guests. Hope to see you back soon!!! More

Seattle, Washington, United States
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very nice. The room next door was noisy and the air conditioner was loud. the room service was good and prompt. I liked that the bathroom had a lot of counter space. Free shuttle from JFK.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Tina, Thank you for sharing your experience. I'm pleased to know the Hilton JFK met your expectations and you found the hotel to be nice. I sincerely apologize for any noise issues and will certainly have them addressed. Please keep us in mind on your next visit and again "thank you". More

Beverly Hills, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I occasionally stay at the Hilton Hotel JFK whenever flight delays plague the area. I like to take meals at bars to socialize. On several occasions, I have had the pleasure of having "Dana" serve me. My entire career is in the travel industry and I rarely write reviews. Dana is not only one phenomenal bartender, she has impressive customer... More

Was this review helpful? Yes 3
Kevin W, General Manager at Hilton New York JFK, responded to this review

Jeffrey, Thank you for sharing your experience. I'm pleased to know one of my dedicated Team Members made a memorable impresssion. Dana certainly knows how to make a guest feel right at home and does it with a genuine smile. Hopefully you'll keep coming back and please feel free to stop by the front reception desk and say hello. More

Manchester, United Kingdom
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

And as an airport hotel you pay much more, there's no free wifi or breakfast unlike so many other hotels in the US, the lobby staff are perfunctory as opposed to friendly, etc. As with other airport hotels here, there's a shuttle service. We stayed here an the day of arrival and the day of departure, on the latter of... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Tony, Thank you for taking the time to share your experience. I'm pleased you enjoyed the view and location. Yes, most limited-service hotels offer complimentary breakfast and wifi, the Hilton JFK (being a full-service hotel) offers more amenities for the value......Starbucks, indoor heated saltwater pool, gift shop, restaurant, lounge, room service, 24 hours security, gated parking, state-of-the-art fitness center, executive... More

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Additional Information about Hilton New York JFK

Address: 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New York JFK 3.5*
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Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 
Number of rooms
356

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