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All 26 Jamaica hotels

Hilton New York JFK

3.5 of 5 Hotel   |   144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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Ranked #4 of 26 hotels in Jamaica
A recent review
5 of 5 stars reviewed yesterday
Mesoshelly Chicopee, Massachusetts
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625 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Chicopee, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I travel frequently on business and stay at only Hilton Hotels. Yes, I am a Diamond member, but never focused on that whenever I check in to a hotel. I was greeted by Michael at the front desk who was nothing less than one of the most friendly, welcoming individuals I have ever met. He was gracious, and went out... More

Was this review helpful? Yes 1
Hurst, tx
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is very welcoming, clean and convenient. Shuttle to/from JFK is from Federal Circle at the airport. Restaurant had good choices and as there aren't any off-site, was well. The staff was very friendly and helpful, nice rooms and quiet. My Room faced the airport and I did not hear planes at all, even though I could see them flying... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW

I cannot believe in this day and age a Hilton property can be this loud and staff this unwilling to help. After a long flight from Europe, we chose to stay here overnight before heading to our final destination. We checked in at 10 and as soon as we entered the room we asked to change it. They said all... More

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Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel, extremely friendly and courteous staff. My wife and I stay there frequently for business and we have always had exemplary service from the hotel staff -front desk, restaurant and bar. The rooms are clean and the management always caters to our needs. But by far the best part of any of our stays there are Dana and her... More

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

With a 24 hour shuttle service to JFK this is a top end airport hotel offering better than average comfort and facilities. It's also easy and cheap to get into NYC by public transport so it works on two levels. Decent bar and eating facilities, my only gripe was that the air on was very loud. But all in all,... More

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Nigel, Thank you for sharing your experience. I'm pleased to know we exceeded your expectations and you found the hotel to be convenient not only to JFK, but to Manhattan. I apologize for the noisey AC unit, however, the issue has been addressed. Hope to see you back in the near future and again, "thank you". More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Definitely had a mixed experience. The problem: a 24 hour flight to Singapore - with two small children in tow. The plan: book a place near the hotel to spend the day. No stress - we'd be close. And the pool was a plus. The snag: The pool only opens at three pm on weekdays. The first room was smoky... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your experience. I appreciate the favorable comments and for mentioning some of the dedicated Team Members that made your stay memorable. Please except my sincere apology for any inconveniences you and your family experienced. These comments (the Cons) are invaluable in finding opportunity's for future improvement. I'm pleased to know you were able to enjoy the... More

Auburn, California, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The JFK Hilton provided excellent service. All of the staff was very friendly and helpful. The rooms and facilities were in excellent shape and very clean. If you require a hotel close by to JFK then this is the one to select.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Richard, Thank you for sharing your recent experience. My Team and I appreciate the favorable comments and hope to see you back in the near future. Hope you had a safe journey home!!! More

Hamilton, Bermuda
1 review
4 of 5 stars Reviewed 1 week ago via mobile

I had to stay in NY overnight due to a weather delayed flight and missed connection. Booked online, got the shuttle from JFK to the hotel. It is a cumbersome walk with luggage - several escalators and train to navigate - to get to the shuttle stand but I got there. The staff at the hotel were great especially Alyssa... More

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your experience!!! I'm pleased you enjoyed your visit and hopefully had a safe trip back to Bermuda. Yes, I have to agree, although the hotel is so close to JFK, it is extremely quiet......amazing. It always makes my day when a guest comments on some of the Hilton Team Members that made their stay memorable....I will... More

South East
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, ideal if you are flying in or out of JFK early. Room was a reasonable size, light and airy , bathroom large and clean and modern with nice toiletries . No external noise , even though we overlooked busy roads and the airport. However the air conditioning was very very noisy ! In the end we turned it... More

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

I'm pleased you enjoyed your visit and found the hotel to be convenient. Based on the feedback, we certainly exceeded your expectations and made a memorable impression. I have to agree, the hotels location is so close to JFK, however, quiet. Again, "thank you" and I hope you had a safe trip home. More

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed next door at the Hampton Inn and the hotel staff recommended going next door to your restaurant for a drink. I'm glad we took their advice because Dana the bartender "wowed" us and made our experience enjoyable. It was busy but she managed to make us feel like we were the only ones there. She suggested a really... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Ebony, Thank you for sharing your experience. My Team and I are pleased that your visit was warm and memorable. Hopefully on your next visit, you'll stay with us. Again, "thank you" and all the best for safe travels. More

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Additional Information about Hilton New York JFK

Address: 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New York JFK 3.5*
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Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Jamaica #4 Romantic Hotel in Jamaica
Hotel Class
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 
Number of rooms
356

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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