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Hilton New York JFK

3.5 of 5 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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Hilton New York JFK
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Hilton New York JFK
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729 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peachtree City, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel location is great for business near JFK airport. Facility is clean and staff is friendly & helpful. During my last stay I was updated to suite, really nice. Rate is reasonable and had a good overall experience. Hotel is currently going through some construction "outside" and no issue. I would recommend hotel

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your experience. My team and I sincerely appreciate the honest feedback and look forward to your return. The outside construction project consist of additional parking, new landscaping and brighter lighting which will be wrapping up December 10th. Again, thank you and best wishes for a glorious holiday season! More

Chino Hills, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I don't understand why people are saying this is a dingy hotel. I had nothing but a fantastic experience here at the hotel. If you are a hilton honors member and can afford to stay on the executive level, do it!!! You can save a little money by taking advantage of the free breakfasts and snacks on the executive level.... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Wow, I really appreciate the great comments. I'm glad you challenged others that describe the hotel as "dingy" because I cannot understand why since the owners spent over $20 million to renovate just less than 3 years ago. I sincerely appreciate you choosing the Hilton JFK as your home away from home and looking forward to seeing you back in... More

Kailua, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

After personal and business travel I wanted to have a comfortable stay close to the airport at a hotel with dining and no airport noise. This was perfect. Clean rooms, dining and a short ride to JFK. The staff was helpful, especially the young lady at check in.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Lloyd, Thank you for choosing the Hilton New York JFK. I'm pleased to know we made your visit a memorable one and exceeded your expectations. My Team and I appreciate the fine comments and certainly look forward to having you back. All the best for safe travels and a fantastic holiday season! More

Park City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Showed up after a delayed flight arrival. Thought I would be out of luck in trying to get something to eat. After settling into my room I thought I should check and see if there was a late night lounge menu. As I stepped into the lounge, it was apparent that I had shown at closing time. Explained my situation... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Howard, Wow, what a great experience!!! Nothing pleases me more than knowing one of my dedicated Team Members made your visit memorable. I hope you made it back to Utah safely and please keep us in mind next time in New York. More

1 review
5 of 5 stars Reviewed 1 week ago

Stayed here after a bad experience a week prior. Everything was great. Staff, service, wifi, amenities. I tell everyone it's a great choice, and the price is always comparable to other options nearby.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Dave, Thank you for returning! I'm pleased to know you came back and found everything in order. Your loyality is appreciated and looking forward to seeing you back again. All the best for a great holiday season! More

Cork, Ireland
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This was one of the poorest Hiltons I have stayed in, it was old, musty, poor rooms in desperate need of redecoration. Perhaps airport hotels have a unique position of feeling that they get transitory passengers once, they should rethink the experience that they provide. At breakfast, where I was the only guest, the three waiters spent my full breakfast... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Joe, Thank you for choosing the Hilton JFK and please except my genuine apology for not meeting your expectations. The hotel had undergone a $20 million renovation 3 years ago so I find it unfair to describe the hotel as "dingy" especially since the review posted after yours states "awesome" hotel. Everyone is certainly entitled to their opinion which is... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have never written a review like this before but feel compelled to do so this evening. Dana is warm, welcoming, witty, and incredibly hard working. The bar was crowded and she was non-stop movement. Despite the demand, she made everyone feel like the most important at the bar. Impressive! Thanks, Dana!

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

Yes, I agree...she is awesome. I'm happy to know she made you feel right at home and warmed you with her genuine smile. Hope to see you back and all the best for a fantastic holiday season!!! More

Valencia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed over one night on our way to St. Martin. I thought the hotel was convenient to the airport, fairly recently decorated, clean. The beds were very comfortable The check in staff were very nice and we loved the bar and restaurant. Dana, the bartender and Stacey our server couldn't do enough to make sure our dining experience was... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Ann, Thank you for the comments and I hope you enjoyed St. Martin. I'm pleased to know you enjoyed the hotel and a few of my dedicated Team Members made your visit memorable. Please keep us in mind if your ever back in New York. More

Johannesburg
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very conveniently located in relation to JFK International airport, shuttles run every half an hour. One of the drivers, Edward deserves a special commendation for his service and how friendly and helpful he was, this was my first trip into New York. The rooms are cosy, yet spacious enough to feel comfortable. The level of cleanliness is... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your experience. I'm pleased to know one of my dedicated Team Members made your visit memorable. I agree, you can't beat our location....safe, convenient and only 10 minutes to the terminal. My apology for the food experience, I'll besure to share your comments with my Executive Chef. Hope you had a safe trip home and again,... More

cape may
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the fifth time we stayed overnight at the Hilton at J F J .The hotel is clean & the staff is great.The restaurant is great for an airport hotel. Habib,our server was outstanding. What a great way to start a vacation.

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

William, Thank you for returning and sharing your experience! I'm pleased to know we exceeded your expectations once again. I'll be sure to share your review with Habib, he certainly desirves the recognition. Looking forward to your sixth visit and again, "thank you". More

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Additional Information about Hilton New York JFK

Address: 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
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Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica

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