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All 26 Jamaica hotels

Hilton New York JFK

3.5 of 5 Hotel   |   144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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Ranked #5 of 26 hotels in Jamaica
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Dave L New York City, New York
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510 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
New York City, New York
1 review
4 of 5 stars Reviewed yesterday NEW

I wanted to comment on the lounge. The staff is wonderful. Dana is the best bartender I have ever had at a hotel bar. Always ready with your next drink. Always a fantastic personality. I get tired watching her hustle. Remembered me and my drink of choice from a year ago. It is a shame she doesn't get half the... More

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Denver, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice and clean facility. Nice lobby and dining room/bar service and staff was excellent. Rooms were clean and the bed was very comfortable. I will continue to stay at this facility when on business in New York.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Diane, Thank you for taking the time to share your experience. I'm pleased to know we exceeded your expectations and my Team made you feel at home. Looking forward to your return visit and "thank you" for choosing the Hilton New York JFK. More

Walla Walla, Washington
1 review
4 of 5 stars Reviewed 5 days ago NEW

Dana who bartends does a fantastic job. She immediately asked me what i needed and the food came out quickly. She was always on top of things and gave me a great experience. I amd staying at the hotel several times next month and am looking forward to it

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Mikey, Thank you for sharing your feedback and looking forward to having you back next month. Seems that you are making the Hilton JFK your second home which is what we are good at. I'm pleased to know Dana made your visit extra special and memorable. If I don't run into you next month, please feel free to stop by... More

Claremore, Oklahoma
Top Contributor
198 reviews 198 reviews
36 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here one night to catch a flight early the next day. The rooms on the executive level are very nice. The evening snacks and drinks are a nice touch. The continental breakfast had a very good selection of items. The airconditioning works great and the rooms are very quiet. We ate at the restaurant and the food was... More

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Steve, Thank you for choosing the Hilton JFK as the kick-off start to your vacation. I'm pleased you had the opportunity to experience the Executive Lounge.....one of Hilton's key features. In additon to the food offerings, hopefully you enjoyed the views of Manhattan along with a complimentary alcoholic beverage. Hope you had a safe vaction and looking forward to seeing... More

Orange County, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Top rate hotel, Sequon Scott, in the bar is awesome, hadn't been back in more than a month and he knew exactly what I wanted. The front desk was amazing when checking in, I was exhausted and I think they could tell so they got my room ready within 5 min. Dana as always is a pleasure and I just... More

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Welcome back!!! Thank you for sharing your valued feedback and for recognizing Sequon as one of our most valued Team Members. I'm pleased to know how much you enjoyed your visit especially when we exceed your expectations. Our goal is to make all guest feel at home and based on your comments....we certainly did. Please feel free to stop by... More

Rhinebeck, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel the night before a flight and it was one of the best experiences we had at an airport hotel. Everyone was so friendly, it was like our Caribbean vacation started right in the lobby with their sunny smiles and it was almost midnight when we pulled in! While on vacation, I realized... More

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your valued experience. I apreciate the lovely feedback and pleased to know we exceeded your every expectation. Junior is one of the many dedicated Hilton JFK Team Members that go above and beyond to make all guest feel right at home. I'm sure you found our location and shuttle service to be the perfect beginning for... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay here whenever I travel to NYC. Safe, clean, friendly. Hilton standards, right? For some crazy reason, I always look forward to eating dinner at the bar, and I'm always disappointed when Dana isn't tending it. She makes my business trips more bearable. Thanks, Dana!

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Allen, Thank you for returning and sharing your valued comments. I'm pleased you enjoyed your visit and had the time to enjoy our creative culinary cuisine. I understand your comment regarding Dana, she certainly knows how to make you feel at home as well as the entire JFK Team. Our goal is to make sure we exceed all expectations and... More

Fort Worth
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was only my second trip to NY and I chose this hotel because I needed to catch an early flight in the morning. The front desk staff was great but the highlight of my stay was Dana the bartender. She was absolutely fantastic. Her menu and wine recommendations were spot on. If you need to stay near JFK, this... More

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Mr. Rogers, Thank you for taking the time to share your experience and for choosing the Hilton JFK. I'm pleased to know you enjoyed your stay and certain Team Members made your visit memorable. Hopefully we exceeded your expectations and we'll see you back in the near future. Hope you had a safe flight and all the best from the... More

SanDiego, United States
1 review
4 of 5 stars Reviewed 1 week ago

I liked the hotel. Got a free upgrade to an Executive Suite which had a nice fruit basket and waters in the room. Beds were comfy and clean. Room was nice and clean. Air controls were a bit noisy but I sleep with earplugs so didn't bother me really. Lovely view and nice lobby staff. Restaurant staff was rude when... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Deanna, Thank you for sharing your comments. My Team and I appreciate the favorable feedback and sincerely apologize for any inconveniences. Your comments are invaluable in assisting the hotel to find opportunities for improvement while focusing on the ultimate guest experience. Hopefully you'll allow us another opportunity to be your choice of dining upon your return visit. Again, my sincere... More

Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We checked into the JFK Hilton after a very long European flight. Tired & hungry we just wanted a quiet clean place to rest our heads and get something to eat. Checked in around 9pm. The process was made wonderful by the Man checking us in (I think his name was Earl). He was professional, & funny and right away... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your experience. I'm pleased to know your return visit was just as wonderful as the others and the Hilton JFK exceeded your expectations once again. The Guest Service Agent that welcomed you was Errol, one of our many dedicated Team Members that know the true values of hospitality. Again, my sincere "thank you" for your comments... More

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Additional Information about Hilton New York JFK

Also Known As:
Holiday Inn Jfk
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Address: 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Location: United States > New York > Jamaica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Official Description (provided by the hotel):
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 
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