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All 26 Jamaica hotels

Hilton New York JFK

3.5 of 5 Hotel   |   144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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Ranked #3 of 26 Hotels in Jamaica
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663 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Africa
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Having arrived from a flight from Toronto late evening and my flight back home was only the next morning we decided that we needed a good nights rest, rather than sitting at the airport. Being a Hilton Honours member, the logical choice was to book at the Hilton. We went to the booking booth at the airport and were advised... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Susan, Thank you for sharing your experience. I'm pleased to know (although short) you had a good nights sleep and the hotel met your expectations. My apologies if you felt the rate was too high, however our rates are driven by market demand, so if we're priced too high, most other hotel rates are close to ours. Again, thank you... More

Montauk, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I've stayed here before many times for work travel, and reviewed it here on Trip Advisor before. This time I was traveling on vacation with my mother, and my two kids. We stayed here August 8th, 2014, the night before our flight out of JFK. The hotel was great as usual, but they had some nice surprises for us. First,... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Scott, Thank you for sharing your experience. I'm pleased to know we exceeded your expectations and one of my dedicated Team Members (Chad) made your visit memorable. Traveling with children can be a challenge, however we make it a priority to make sure the "little ones' are well taken care of. Thank you for your loyality and hope to see... More

Wisconsin
Top Contributor
51 reviews 51 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Flew in and out of here quite quick however noted how wonderful this hotel was. Shuttle Service, clean rooms, Starbucks in lobby, friendly staff. Our room overlooked the runway which was a bit of a concern to us but we never heard one plane!

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Barb, I'm pleased you had a great experience and enjoyed the visit, however short. Although the airport is located behind the hotel, I'm pleased to mentioned the building has double-glass windows, so you will never hear the airport noise....just one thing that assist in a good nights sleep. Keep us in mind next time your in New York!!! "Thank you". More

Camberley, United Kingdom
Top Contributor
107 reviews 107 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here after arriving from the UK to keep travelling to a minimum - next time I would make the trip straight into Manhattan where there are better hotels. Executive lounge was basic and the dark decoration made it seem unwelcoming. Breakfast in the lounge was not as good as most other Hiltons (and I have seen quite a few).... More

Was this review helpful? Yes
Kevin W, General Manager at Hilton New York JFK, responded to this review

Trev, Thank you for sharing your experience. I'm pleased we met your expectations, however, I sincerely apologize for any inconveniences. Your feedback is invaluable to me in finding new opportunities to improve the overall guest experience. Hopefully you had a safe journey home and again, "thank you". More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our go-to hotel when we're connecting overnight at JFK. No signs of wear and tear like many of the other properties in the area, and excellent rooms and service (Keroll went out of her way to accommodate our requests). If you're a plane geek, request a room with a view of the runway and you might get a... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Len, Hope all is well and "thank you" for the lovely review. I'm pleased to know you enjoyed your visit and that one of my dedicated Team Members made your stay memorable. Hope to see you back in the near future and again, "thank you". More

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

On a recent layover from London, I stay at the Hilton JFK Hotel. The total experience was very good. My flight from Heathrow was delayed and when we arrived in New York, we had missed our connecting flight to Atlanta. So we may the best of it and spent the night at the Hilton. I was traveling with a group,... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for taking the time to share your experience. I'm sorry to hear your flight was delayed, however you made a good decision to make the Hilton JFK your "home away from home". I'm pleased we exceeded your expectations and you enjoyed all the comforts of home. Hopefully, you had a safe journey home and please keep us in... More

Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First want to start off and compliment Olivia in the executive lounge. Very attentive and personable. As a diamond member the lounges are something I look forward to. The few lounges I've been to (ATL and LAX primarily) have staff that barely pay attention to the guests. This lounge had the nice touches from the Starbucks machine, complimentary beer and... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your experience. I'm pleased you enjoyed your visit (although short) and experienced the genuine service the Hilton JFK is known for. The Executive Lounge is a great benefit to all Hilton Diamond members and guest that have the opportunity to be upgraded to the Executive level.......the Starbucks "self-serve" machine is a huge hit with all guest.... More

Jerusalem, Israel
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We went there for our anniversary - it was 17 yrs. since our honey moon in the same hotel. I should also mention that I am a Silver HHonors member. Long story short, they really "pulled out the red carpet for us". Upgraded us to a suite, executive lounge access, free parking. They were SOOO friendly and we loved the... More

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

Dear BTJ......Happy Anniversary!!!! Thank you for sharing your experience and for coming back after 17 years. I'm sure you noticed a big change. Hopefully you won't wait another 17 years to return. Again, my sincere "thank you" and best wishes for many more wonderful years of marriage. More

New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had an amazing experience at this hotel. I had a some problems with my reservations but there was this manager there named Terrence who fixed my all of my issues and made my weekend the most relaxing weekend I've had all summer. Thanks to Terrence and his patience, I put this hotel on the top of my list.

Was this review helpful? Yes 2
Kevin W, General Manager at Hilton New York JFK, responded to this review

Shanett, Wow....what great feedback. I'm pleased we exceeded all expecations and made your visit a memorable one. "Thank you" and hope to see you back in the future!!! More

Arlington, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a Diamond member was upgraded into a suite, Nice hotel with clean Rooms. Chad at check . in was polite and professional. Executive lounge was very Good. No complaints for this hotel . Breakfast at the Lounge was ok.

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your experience. I'm pleased we met and exceeded your expectations. I'll be sure to share your comment to Chad, certainly one of many dedicated Team Members that know how to make all guest feel at home. Again, "thank you". More

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Additional Information about Hilton New York JFK

Address: 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica

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