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Hilton New York JFK

3.5 of 5 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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Hilton New York JFK
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Hilton New York JFK
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688 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lakewood, New Jersey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We walked into the hotel and were like "NICE"! Executive room and were gonna have a real good night. Elevators beeped at every floor and sounded like a fire alarm. The halls and veiw of JFK were cool at night. We walked into our room and it smelled! We found a spider in the bathroom but that is not the... More

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New York, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Clogged shower, clogged sink, no help, stuck elevator, ugly construction work with muddy driveway. I will not recommend this hotel unless they do some real hard work to fix all the problems. Construction is always a problem in a hotel one stays in, but usually, the hotel staff go the extra mile to ensure it does not effect the experience... More

Review collected in partnership with Hilton Hotels & Resorts

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United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent room, comfortable bed and great food! I stayed at the Hilton to be close to a Wedding that was located in Long Island, I had a room for myself and husband and my mother stayed directly across the hall, both of our accomadations was lovely, no complaints!

Review collected in partnership with Hilton Hotels & Resorts

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Cherry Hill, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My business "TEAM" are currently staying in the area for a project nearby. We've been frequenting this bar / restaurant for the last several weeks, and the foreseeable future. I cannot speak more highly of the food and drinks, however the STAFF is what is most impressive about our continued experience here. A BIG thank you to all of the... More

Was this review helpful? Yes 2
Windsor, California
Top Contributor
90 reviews 90 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The JFK Hilton is just what you need in an airport hotel. It is clean quiet and comfortable. Good room service at a great price (for a big city airport hotel), quick fresh tasty if you don't want to eat downstairs. Really nice lounge for breakfast with local bagels (yeah!), hot food and a starbucks coffee machine. Also full case... More

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were not staying at the Hilton (staying at another hotel close by) but wandered into the restaurant / bar area and decided to check it out. Our bartender DANA was fantastic: efficient, friendly and very helpful.......so much so we decided to cancel the next 2 nights at the other hotel and booked the Hilton! We had dinner - the... More

Was this review helpful? Yes 1
Kevin W, General Manager at Hilton New York JFK, responded to this review

Tom, Thank you for the kind review....WOW, canceling your reservation and moving over to the Hilton JFK....THANK YOU!!! I'm pleased you had an opportunity to sample our culinary talent and knowing that one of my dedicated Team Members made your visit extra special is the ultimate compliment. Hope to see you back in the future and "thank you". More

Ko Samui, Thailand
Top Contributor
204 reviews 204 reviews
181 hotel reviews
404 helpful votes 404 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

No big issues. Just a bland, boring, bulk standard airport hotel. Staff nice, food ordinary (club sandwiches, burgers et al) and the executive lounge a waste of time with only very ordinary wine and beer for a couple of hours. But does the job if you have an early morning flight.

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your valued feedback. I'm pleased we met your expectations, however, I sincerely apologize if you felt the hotel was boring. Yes, we are located next to JFK which makes us extremely convenient for most travelers. We do offer more amenities then all other hotels in the JFK market.....Starbucks, indoor heated saltwater pool, 24 hour fitness center,... More

Williamstown, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The rooms are not clean. The heating and cooling system is loud. The event room staff are rude. I would not recommend this place to any one. You need to be close to the airport, make sure you see other hotels before you make your reservations here.

Review collected in partnership with Hilton Hotels & Resorts

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Rahina, Thank you for taking the time to share your valued feedback. I'm sorry to hear that your visit wasn't a memorable one and the hotel did not meet your expectations. Your comments are certainly invaluable to me and my Team in finding new opportunities for improvement. Please except my genuine apology and all the best for safe travels. More

Koege, Denmark
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great staff, great bartenders Dana, Stacy, Habib, Luu and great time doing business there.Great atmosphere and and a wonderful menu, although the prices of the food are a bit high. I would highly recommend it if you are in business trip in brooklyn or if you are staying overnight for a flight.

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Thank you for sharing your comments and I hope you had a safe journey back to Denmark. I'm pleased to know several of my dedicated Team Members made your stay a memorable one. You'll loyality and kind words are very much appreciated. All the best for safe travels and again, "thank you". More

Santa Monica, CA
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Returning from Rome with a JFK layover and chose this nearby airport hotel. A mistake! Compared to the fine Hiltons I've stayed at, this place needs a serious renovation. Aside from the incredible hassle involved in getting there from the terminal, you get a tired looking room, cruddy bathroom, and dated lobby/restaurant. And you can hear the guests in the... More

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Kevin W, General Manager at Hilton New York JFK, responded to this review

Bob, Thank you for sharing your comments. I'm pleased you enjoyed the service, however, I'm disappointed to know you felt the hotel is tired. We completed a $20M makeover just under three years ago and I'm surprised you felt the hotel is in need of a renovation (note the majority of the favorable reviews). What you see on our website... More

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Additional Information about Hilton New York JFK

Address: 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica

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