We were flying to St Lucia from JFK on our honeymoon and our flight got deverted back to JFK 5 mins into the flight because of mechanical issues. Since we would miss our connecting flight in Miami, American Airlines put us on the same flight the following day and we were able to contact the resort in St Lucia to... more

If you have the bad fortune of having a flight cancelled at 2 AM, and get bussed to an airport hotel, don't get off the bus if this is the destination. There should be a sign over the door that says "Woe to all who enter here." The rooms are filthy, the furniture falling apart, and bedding smelly. You'll want... more

The Hotel is very nice if you want a place to stay for 1 day near to the airport. I know that there is no place to eat or to go near the hotel and if you are looking for a hotel to enjoy NY this hotel is terrible choice. However, if we are going just to sleep and to... more

I arrived at this hotel very tired after a long day at a conference and I was flying out early the next morning. My room had been booked by Yale University through the Orbitz travel agency, and I was told it had been paid for. This was only part of my itinerary, all of which had been arranged and paid... more

After a red-eye from California, my next flight out of the country was canceled due to bad weather in the mid-Atlantic. Since I could not get out for 24 hours, I booked into this hotel. $99 per night - NO BARGAIN! The room I was assigned had broken lights - literally, broken off in the socket, as well as others... more

Unfortunately had to stay here one night. If possible, stay away from this place. For a well known chain you would expect certain standards, but don't be fooled. The staff was rude, there was a thirty minute queue to check in, the room was dated and really cold. When I complained about the coldness they promised to bring me a... more

Most of the reviews here are right on the money. The staff was pleasant enough and the shuttle was convenient. Beyond that, it was a mess. We specifically asked for non-smoking due to allergies but smoke filled the room on a regular basis. You could feel the coils in the matress in several areas, making for an uncomfortable night. The... more

Need I add more? This hotel deserves all the criticism I have been reading in the other reviews. It doesn't even deserve one out of five. We were there because the Aer Lingus flight we were on was delayed 24 hours. Aer Lingus should locate something more suitable. On arrival, the staff dealt with us like a bunch of unruly... more

Stayed here for one night on Saturday 03 Oct as we had an evening flight into followed by early flight out of JFK next morning. Arrived at the hotel to find at least 100 people queuing at check in and initially, only 1 person on the desk. Consequently, it took over an hour to check in - great start. The... more