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Hilton Garden Inn Queens/JFK Airport

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148-18 134th Street, Jamaica, NY 11430
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Hilton Garden Inn Queens\/JFK Airport
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666 Reviews from our TripAdvisor Community

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Wellesley, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I had to spend the night because of a cancelled flight. Staff and reception were very friendly. Restaurant served a perfect hamburger with lots of greens and I was able to relax without over-attentive wait staff.

Helpful?
Thank porlier
Devizes, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed with my family for one night due to a flight delay, we were expecting a very ordinary impersonal service because the hotel clearly serves overnighters and airline staff. We were very surprised to find that we were greeted at the door , reception was very helpful and both the restaurant food & service were fabulous.

Helpful?
Thank Giusep1967
Trondheim, Norway
Level Contributor
216 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed at the hotel for 2 nights. The rating here was quite high so I thought it can´t be too bad. Unfortunately I was wrong. The hotel is pretty worn down and compared with European hotels a dump. The neighborhood is somewhat crappy and scary. The staff was friendly though.

Helpful?
Thank KristinMiles
Mountain View, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Close to JFK but quiet, 24 hour shuttle, kind driver, kind staff and clean room which I got to pick online before arrival. Check-in was under two minutes. Small grocery items available because its not near anything. Microwave in the room is more than sufficient for warming a snack bought in shop.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard F
Management response:

Dear Richard F, Thank you for your feedback on trip advisor. I am so glad you found our hotel to your liking. Thank you very much for staying with us and have a great day. Regards More 

Hatfield, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice hotel. The staff worked extra hard to accommodate us despite the weather (snow) issues. Everyone seemed to be on their game. I did have a problem with being picked up at the airport. The tram was not work. He needed to be bused to one location, but the hotel van was picking up at another location. That was confusing... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dan A
Management response:

Dear Dan A, Thank you for sharing your thoughts on trip advisor. I am glad your stay with us was satisfying. We do appreciate you staying with us and hope to see you again in the near future. Regards More 

Singapore
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon reaching the Hertz Return center at JFK Airport (Federal Circle), I was able to call for a free shuttle pick up by using the free phone at the tourist booth. The shuttle arrived in no time and I was taken to the hotel. A couple of hours stay at this hotel before I took the free shuttle back to... More 

Helpful?
Thank EF71R
Management response:

Dear EF71R, I see that you were able to use our complimentary shuttle service which runs 24 hours a day 7 days per week. I hope the next time you stay with us you will be able to enjoy our full buffet breakfast, consist of made to order omelet with bacon, sausage, pancakes, french toast and waffles. Have a fantastic... More 

London, United Kingdom
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here twice during the NY snow storms. Not sure why but I really liked my stay. Staff were really friendly, service was good. Restaurant food was unexpectedly good. The rooms look a bit tired but they are clean and fine. This was the cheapest of the main chain bunch and I would recommend.

Helpful?
Thank kittyh1982
Management response:

Dear kittyh1982, Thanks for your positive feedback. I do appreciate you taking the time to share your thoughts on trip advisor. Our staff strive to make sure all our guest leave here very satisfied. Thank your for staying with us and have a great day. Regards More 

Peapack, New Jersey
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I booked a park and fly package at this property. We had a 6 am flight to St Martin the next morning so we decided to stay at the hotel the night before. We were met by "junior" who took me to the long-term parking lot to open the gate (it was broken) and then carted our... More 

Helpful?
Thank hollebcfp
Management response:

Dear hollebcfp, I am so sorry you were unable to make your trip to St. Martin. I am glad you were able to meet Junior with his warm smile and friendly attitude. Our Garden Sleep system provides a restful night sleep and our restaurant a hot and hearty buffet breakfast. I hope you will use our Park and Fly package... More 

Bremen, Maine
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Close to JFK. Everything works but nothing else. Restaurant is also good ,not great and somewhat expensive for a kitchen like plastic table restaurant. However, the server , Ma noj Baidya, was very helpful and efficient.

Helpful?
Thank William E
Management response:

Dear William E, Thank you for sharing your thoughts on trip advisor. Guests feedback is invaluable to us. I am glad you met Manoj one of our warm and friendly server. Thank you for staying with us and enjoy your day. Regards More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago

My stay was very pleasurable and would recommend Hilton stays to my associates. I am a cookie lover and the cookies were to die for. It was a rainy day and the treats served as comfort food. Thanks Hilton.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alve A
Management response:

Dear William E, Thanks for sharing your experience on trip advisor. I see you have joined our cookie lover team. Our cookies are, oh so good. Thank you for staying with us and we look forward to welcoming you back in the near future. Regards More 

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