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Hilton Garden Inn Queens/JFK Airport

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GreenLeadersSilver level
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148-18 134th Street, Jamaica, NY 11430
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Breakfast+Late Check Out
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1 room 1 guest
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Hilton Garden Inn Queens\/JFK Airport
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570 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • All months
    (570)
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    (137)
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    (169)
  • Sep-Nov only
    (144)
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Washington,DC, United States
5 of 5 stars Reviewed yesterday NEW

I loved this hotel and the people all the way around were so helpful and accommodating. And the steak was the best. My room was so clean and very spacious. I just enjoyed everything and the door man is the best. Such a cool guy. I had checked in after 8 pm...

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
United States
5 of 5 stars Reviewed yesterday NEW

The staff are pleasant and friendly. My room was clean and the food was fresh. The restaurant seating area seemed a bit small for such a busy hotel but the bar added a nice touch and that's all I need to be happy. I will definitely come back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Wellington, New Zealand
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is convenient to JFK, offers a shuttle service from the air train to the hotel on arrival, and to the terminal on departure. Clean modern room that is basic but good. Well insulated against noise. The best part is that the hotel has a good little restaurant with simple but tasty food, which is a bonus in this... More 

Was this review helpful? Yes
Dontavius R, Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Steeplerock: Thank you for taking a moment to share your experience. I am happy to hear you found our Garden Grille restaurant to your liking. The Restaurant Manger and Executive Chef take great pride in assuring that everyone enjoys themselves in their restaurant. We look forward to welcoming you back to our hotel in the future. You Can Count... More 

Marfa, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Pretty depressing to come into the dump that is JFK after 8 hour flight from Europe at 11 pm only to have to get on a train and find some shuttle to a rather shabby hotel. Perfectly adequate stay. No complimentary breakfast for an overpriced 6 hour stay...

Was this review helpful? Yes 2
Dontavius R, Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Melissamarfa: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. Unfortunately unlike our sister brand hotels breakfast is not... More 

park city UT
Level Contributor
159 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn at JFK Airport is a great choice if you need to lay over or do an early departure from JFK, as is occasionally the case for me. The hotel is modern and comfortable and the staff professional. The hotel is also located about as close as you can get to the airport itself, which is unfortunately... More 

Was this review helpful? Yes
Dontavius R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear expeditiondaddy, Great to hear your stay was extremely satisfying. Thank you for staying with us and have a great day. More 

New York JFK, United States
1 review
4 of 5 stars Reviewed 1 week ago

Comfortble rooms. Excellent service. Restaurant better than average. (Nothing else close.) It is very close to JFK. We got in one evening and left the next morning. Shuttle was very punctual. I would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dontavius R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Bill E, Thank you for your feedback on trip advisor. We are glad your stay with us was enjoyable. We appreciate you staying with us and have a great day. More 

Minneapolis, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an early morning flight out of JFK after spending a week visiting friends in NYC. We decided to get a hotel close to the airport so we didn't need to deal with early morning traffic. I selected the hotel because I belong to the Hilton rewards program. I have to say that service was excellent, which was unexpected... More 

Was this review helpful? Yes
Dontavius R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear JMKr, Thank you for sharing your experience on trip advisor. We are so glad you were able to experience our warm and friendly staff. Thank you for staying with us and have a great day! More 

Burlington, Canada
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Needed a hotel close to the Airport for 2 nights... and as I am a Hilton HHonors member this hotel was my hotel of choice. Check in was a breeze as I was sent an semail the night before I arrived advising me I could check in... Check in upon arrival at the hotel front desk was over in less... More 

Was this review helpful? Yes 1
Dontavius R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Brewhound, We truly value you as a guest and are very appreciative of your feedback. Thanks again for the kind words and we looking forward to see you in the future. More 

Somers, Connecticut
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Next to the airport very convenient nice professional staff. Clean rooms quiet and nice beds. Fridge and microwave in room is nice but eat at the restaurant which is great. Great breakfast made to order. Friendly guests and staff no problem traveling alone or with group. I rent my room direct not on off price websites and get nice high... More 

Was this review helpful? Yes
Dontavius R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear frequentdiner749, Thank you for sharing your wonderful experience with us. At the Hilton Garden Inn it is our Promise to make sure our guests are extremely satisfied. We do thank you for staying with us and have a great day. More 

maplewood, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

There where several issues with first initial room. Most of the staff where exceptionally wonderful. The serving staff in the restaurant are rude and need some lessons on customer service and social skills. The housekeeping where wonderful. The management where also great at solving issues and compensating for those problems. The beds felt like cement and caused some back issues... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dontavius R, Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Anthony C: Thank you for taking a moment to share your experience. I am happy to hear that the managers were able to resolve your issue. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, More 

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