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All 26 Jamaica hotels

Hilton Garden Inn Queens/JFK Airport

3.0 of 5 Hotel   |   148-18 134th Street, Jamaica, NY 11430
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Ranked #3 of 26 hotels in Jamaica
A recent review
5 of 5 stars reviewed 2 days ago
Janice H Fremont NE, United States
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409 people have reviewed this hotel

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    71
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Fremont NE, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Hilton Garden Inn staff was smiling and very patient to answer my questions. The room was clean and comfortable and looked very homey. In the morning, the girl in the breakfast area explained all of the options and stood by to be sure they understood my order. The shuttle driver was friendly and got me right to where I... More

Review collected in partnership with Hilton Garden Inn

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Long Island City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Planning for a big group of family is never easy. Our group was coming in from down south and had to be in Queens near the Rockaways for those who know the area, tough to find a hotel at a decent price and quality. To put in perspective a hotel down south may be a 100$ a nite and will... More

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San Juan
Contributor
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We arrived at JFK and were very lucky that the hotel shuttle was immediately available. Check in was very easy with bag service available. The room safety deposit was not working and asked for service which was immediately provided. The problem was serious so we requested a room change which was immediately provided. Front desk is very friendly and cooperative.... More

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Danbury, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was extremely impressed with every hotel employee I met. From shuttle driver to front desk clerk, to employee who helped with info on parking was great. Very friendly and attentive. Would stay here again in a heartbeat.

Review collected in partnership with Hilton Garden Inn

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melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful custom service and made a very jet lagged traveller feel right at home. Room clean, free Wifi, room service, breakfast menu and shuttle bus all make this a great place to stay Highly recommend for those looking for place to stay between flights.

Review collected in partnership with Hilton Garden Inn

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Rome, Italy
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent two nights in this sad place by the highway. arrived in the evening havng booked. The room that I was given was on the "first floor". When I realised that this in fact meant the ground floor (overlooking the parking lot), I asked to be moved. The very friendly receptionist said he wouldn't want me to wait for another... More

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Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear ulysses64, Thank you for posting your comments via TripAdvisor, we use both the negative and positive comments to learn from and correct actions when possible. I apologize we were not able to change your room the first night to avoid the noise disturbance in the middle of the night. At the Hilton Garden Inn JFk we promise to take... More

new york, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the service is wonderful. staff very friendly. I stayed one night and it was very comfortable and clean. a bit pricey but its worth it as the staff will go the extra mile to make sure you as a customer and guest are 100 % satisfied.

Review collected in partnership with Hilton Garden Inn

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London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Due to flight complications we were given a day room at The Hilton Garden Inn by American Airlines. To say that we were not in a good mood when we arrived would be an understatement as we just wanted to get home but all the staff at The Hilton Garden Inn, particularly Christian, eased our pain and turned a bad... More

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Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Katy P., Thank you for the "Outstanding Customer Service" post. I am very happy that Cristhian was able to turn your negative situation into a overall lovely experience. Sounds like you really enjoyed the beds, maybe next time you can just plan a stop over to visit us again. Thank you again! Denise More

Pasadena california, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inn a great place to stay, nice and quiet,staff very attentive and friendly.I got there early from airport and check in right away it is nice that they have shutter service from airport,breakfast nice and fresh all service is five stars

Review collected in partnership with Hilton Garden Inn

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Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Oscar V., Thank you for your Excellent review. It is great to hear you think we are a great place to stay. We look forward to seeing you again! Let us know as we will be happy to pick you up at the airport, Thanks Again! Denise More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Did park & Fly in March, The staff couldn't be more helpful it was hard to believe how great the treated us, will stay again without question. Restaurant a little on the steep side as well as the drinks, but hey what are ya gonna do. You can order from other places and haveit delivered to the Hotel which is... More

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Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Philthy51, Thank you for posting your comments via TripAdvisor. It is always nice to hear how helpful the team is. Sorry you felt the prices were a bit steep, I am sure we can take great care of you next time. Look forward to seeing you again soon. Sincerely, Denise More

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Additional Information about Hilton Garden Inn Queens/JFK Airport

Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Queens/Jfk Airport Hotel
Hilton Garden Inn Jamaica
Hilton Garden Inn Queens
Hilton Jamaica
Jamaica Hilton
Hilton Garden Inn Jfk
Hilton Jfk
Address: 148-18 134th Street, Jamaica, NY 11430
Phone Number:
Location: United States > New York > Jamaica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Family Hotel in Jamaica
#5 Business Hotel in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Queens/JFK Airport 3*
Official Description (provided by the hotel):
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City.Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests.After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 
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