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All 26 Jamaica hotels

Hilton Garden Inn Queens/JFK Airport

3.0 of 5 Hotel   |   148-18 134th Street, Jamaica, NY 11430
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80%
Ranked #2 of 26 hotels in Jamaica
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Jamie9519
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233 people have reviewed this hotel

Traveler rating
    110
    77
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The staff was very nice and welcoming, the food we had catered for our group was absolutely amazing and fit the needs of people with us. the rooms were cleaned well and the experience was very accommodating for our very short stay before our connecting flight

Was this review helpful? Yes
Broome, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Loved my stay at the hotel. So close to the JFK airport, Friendly and helpful staff. Lovely room. Except the Air Conditioner was a little noisy. Loved the free shuttles to the Airport and the Mall. I would strongly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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nc
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

average at best. expensive and out in middle of nowhere. airport shuttle bus late departing so driver decides to drive like an idiot to make up time. front desk staff very good on arrival but nowhere to be seen at checkout. I still haven't found them

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Daer alandsuzmac, I do thank you for posting your comments, sorry that we did not meet your expecations. Please do not hesitate to contact me if you would like to further discuss. Sincerely, Denise 718-322-4448 More

delaware
Top Contributor
86 reviews 86 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this Hilton Garden Inn for a quick overnight stay. Thank goodness for GPS as the route could have been a little tricky. The young clerk was gracious and processed my Priceline reservation propmptly. Parking is a little tough but we luckily found a place in the front. The room was standard but quality and clean. You're off... More

Was this review helpful? Yes
Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear bahiadreaming, Thank you for your feedback and posting your comments via Trip Advisor. Sounds like overall we met your expecetations. We look forward to seeing you the next time you have a need to stay at JFK. Sincerely, Denise More

Grand Cayman, Cayman Islands
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This is a great hotel in the JFK Airport area. Friendly staff, clean rooms, and great shuttle service. Although it is close to the approach paths of the aircraft, the rooms are pretty sound proof. If you need a hotel close to the airport, this is a great choice.

Review collected in partnership with Hilton Garden Inn

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Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Christopher M., Thank you for posting what a great choice we are! Glad you enjoyed the friendly staff, clean rooms and great shuttle service. See you again soon! Thanks Again! Sincerely, Denise More

Taylorsville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff were the highlight of my stay. We arrived at the hotel to see if we could receive our accommodations early, and Larissa worked hard to try to make it happen. Rather than waiting until 3pm after a red-eye flight, everyone in my party of five received rooms by 10am. I cannot say how much we appreciated it! The... More

Review collected in partnership with Hilton Garden Inn

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Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Heidi A B, Thank you so much for posting your comments via Trip Advisor. So glad the staff was the highlight of your stay. Larissa is one of our star employees and I will share your feedback with her. Glad you were able to enjoy all the room has to offer, hope to see you next time you ae... More

Lexington, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Overall it's a very nice hotel and the staff is nice. One was inexperienced but overall the stay was ok. The restaurant has excellent food and service, a little expensive but it's New York. Although we were by the airport, the planes flying in and out were not disturbing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Sonia R, Thank you for posting how nice our hotel and staff are. Glad you were able to enjoy the food in the restaurant and were not disturbed by the planes flying in and out of the airport. I do hope the next time you have a need to stay by JFK you will stay with us. Thanks Again!... More

Senior Contributor
41 reviews 41 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We had reserved two rooms. One was clean on check in and the other was promised to be cleaned soon. 3 hours later it still wasn't clean. We were finally switched to another room. As if that weren't bad enough the original room's AC unit leaked constantly from the ceiling - enough to soak multiple towels. Also there's no food... More

Was this review helpful? Yes 1
Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear John W., Please accept our sincere apologies for the unpleasant experience your family had during your recent stay with us. We do our best to meet and exceed the needs of every guest so that all may enjoy their stay and we regret dropping the ball. Our restaurant is open for breakfast, lunch and dinner daily, I am sorry... More

Cambridge, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great service, shuttle and rooms. The shuttle was on-time and the check-in and check-out was efficient. The people were friendly and helpful. The rooms were clean and lovely. And comfortable. I would stay again at that Hilton Garden for sure. I do wish the breakfast was complimentary:)

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear Caress P., Thank you very much for posting about our great service, shuttle and rooms. Glad you felt the hotel was comfortable and clean. We look forward to your next visit to JFK! Sincerely, Denise More

New York City, New York
Contributor
19 reviews 19 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

For what it is, a hotel that accommodates travelers, this is a magnificent hotel. Clean, welcoming, comfortable beds. This is by no means a luxury hotel, however, it does the job of helping for a good night rest. Free shuttle to the airport is certainly a plus. The free coffee was also happily welcomed. This hotel is out of reach... More

Was this review helpful? Yes
Denise R, General Manager at Hilton Garden Inn Queens/JFK Airport, responded to this review

Dear warriorp, Gald to hear you felt our hotel was magnificent, clean and welcoming and you enjoyed the free coffee. Hope you stay with us again the next time you have a need to be close to the JFK airport. Thanks again! Sincerely, Denise More

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Additional Information about Hilton Garden Inn Queens/JFK Airport

Address: 148-18 134th Street, Jamaica, NY 11430
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Queens/JFK Airport 3*
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Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Jamaica
Hilton Garden Inn Jfk
Hilton Jfk

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Jamaica #5 Business Hotel in Jamaica
Hotel Class
Official Description (provided by the hotel)
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City.Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests.After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 
Number of rooms
188

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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