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Radisson Hotel JFK Airport

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135-30, 140th Street, Jamaica, NY 11436
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Radisson Hotel JFK Airport
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628 Reviews from our TripAdvisor Community

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

There was no wait for the shuttle. Check in was quick and the room was clean and ready. Merely and Jean Carlos made checking in a breeze and were happy to answer any questions I had. The service got me :) Will be back next time at JFK.

Helpful?
Thank Eric_Brianson
Copenhagen, Denmark
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The room was old and noisy. The room was also cold. Poor breakfast. No information about shuttle bus taking more than 15min to arrive. Definitely not worth 100USD plus carlson points. Friendly staff, though. The room seemed clean. Enough for 6 hours of sleep I guess.

Review collected in partnership with Radisson Hotels

Helpful?
Thank Nicke802014
Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear Nicke802014 We apologize that we could not live up to your expectations on this stay. Being a concierge member we would like to assure you that the deficiencies you brought to our attention will be investigated and rectified at the earliest. However we would like you to give us another chance to redeem ourselves. Savio More 

Travelers are raving about these Jamaica hotels

Canton of Zurich, Switzerland
1 review
2 of 5 stars Reviewed 1 week ago

The hotel appears without management control. Bar staff friendly, however, from front door, front desk to housekeeping staff, there is no apparent customer service. Housekeeping staff eating chips on the floors without greeting guests. Th erooms are terribly noisy as windows are not noise proof, even just next to the highway and airport runways. Not to recommend!

Helpful?
Thank Sedona K
Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear Sedona K We apologize for this inconvenience and not living up to your expectations on this stay. The service issues that you point out to us are not worthy of the hospitality industry and they will be addressed with top priority. Our windows are double glazed and we will investigate the room you were in to correct any shutting... More 

Helsinki, Finland
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

OK hotel (clean, and with friendly staff) but the noise level from the highway even in the middle of the night is very high, as is that of the room heater. Not a really good destination for getting a goodnight's rest, esp. after a dreadful travel experience with long delays from AA and a resulting missed connection back to Asia.... More 

Helpful?
Thank Bidibidibidi
Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear Bidibidibidi Thank you for your feedback. We are sorry that we could not meet your expectations and will investigate if there was an issue on the window not being closed accurately. Rest assured that the issue will be addressed. Savio More 

Santa Rosa, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Mirely was awesome at the front desk, gave me early check-in. Housekeepers were very courteous and engaging. Hotel room is just fine, nothing special. But overall a good stay for an affordable rate. Would stay again.

Helpful?
Thank Devan P
Fort Lauderdale, Florida
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I normally stay with in the IHG chain group but the crowne plaza JFK was sold out due to the blizzard and had no where else to stay.. The rooms appeared to be a bit worn out and in need of a renovation. Lobby was very nice and they had a bar with some good music playing especially since everyone... More 

Helpful?
1 Thank WorldTrvlr80
San Francisco, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our flight to San Francisco was delayed so airline put us up at the Radisson Hotel which is very close to JFK airport. -Hotel offers a free shuttle to and from JFK comes every 30mins. -We did not use but noticed that on the property had a Hertz rental car and parking with valet for ones own personal car. -Small... More 

Helpful?
1 Thank jaggSF
Just north of Leeds
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm reviewing this hotel because it came up trumps in an unforeseen emergency. Following a medical emergency at the aircraft gate we had a rushed trip to the ER. Our airline were excellent ( I don't think I'm allowed to name them) and arranged a voucher for the Radisson for whenever we were finished at the hospital which was 04:30.... More 

Helpful?
2 Thank speedbird350
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