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All 28 Jamaica hotels

Radisson Hotel JFK Airport

3.5 of 5 Hotel   |   135-30, 140th Street, Jamaica, NY 11436
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Ranked #20 of 28 Hotels in Jamaica
A recent review
3 of 5 stars reviewed 4 days ago
Mjspin Chorley, United Kingdom
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284 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars NEW

Situated in an untidy urban lot, the impression of the Radisson at JFK is not improved when you enter the shabby lobby, with its attendant array of unsupervised children. The reception staff are pleasant but are in an uphill battle to inject any joy into this soulless single night stay "hotel". The bar is depressing with an array of fried... More 

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Chorley, United Kingdom
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was sent here for an overnight stay by BA following a problem with my original flight. Reception and check in were fine, room was ok and the bar was welcoming for a quick night cap before bed. The restaurant was below par. Only continental breakfast available and this was conveyed in a like it or lump it way. Shuttle... More 

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Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear Mjspin Thank you for your feedback after your recent stay. Our goal at the Radisson Hotel JFK Airport is to rectify the areas that we failed to impress our guests by and convert these 3 star reviews into five stars. We will work diligently to improve on the issues you pointed out and hope to serve you again in... More 

Beringen, Belgium
Top Contributor
73 reviews 73 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel is located rather far outside NYC and for a short trip with shuttle bus to JFK or Jamaica station. For 1 night stay to catch a flight early in the morning, it might be ok... might. But as the base for a NYC trip not so much! There are several options you can take to get to the... More 

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Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear Tinnie_N Yes it can get difficult to make the trip into the city at times especially if it is not coordinated right. However the bell desk and the front desk staff do their best to assist with best possible options. Also notice that your stay was from four months ago when we have the mandatory building inspections by the... More 

Redlands
1 review
5 of 5 stars Reviewed 6 days ago NEW

My flight was delayed and I ended up staying at the Radisson Hotel JFK Airport in Jamaica, NY which was booked through jetBlue. Having never stayed at this hotel, I wasn't sure what to expect and was extremely pleased when I arrived. The person at check-in was friendly and very welcoming. Room was clean and bed was the best I... More 

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Bermuda
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The only thing good about this hotel is the location. If ever I am unfortunate enough to have an unscheduled layover in JFK then I would rather sleep in the airport. Beds are uncomfortable, food is appalling, unhelpful staff. I had the misfortune of staying here two nights due to an airline problem. I wish I had stayed at the... More 

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CarlsonRezidor, Online Support Specialist at Radisson Hotel JFK Airport, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We certainly want to apologize that you stay was not up to... More 

Emmeloord, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When we checked in at the hotel, the manager was really unprofessional. Never had a similar experience in my life before. When we were checking in, a young girl helped us. She seemed a little unsecure, but service was fine. However, her supervisor was awfully rude. Not to us, but to her employee, the young girl. She made comments continuously,... More 

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Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear IlonaQuaak We thank you for your feedback and the patronage of the hotel & Brand. Your concerns are ours as well and we want to assure you that our employee's are our asset. We will make sure that the concerned manager is coached & counselled and we would like for you to give us another chance to change your... More 

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Additional Information about Radisson Hotel JFK Airport

Address: 135-30, 140th Street, Jamaica, NY 11436
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel JFK Airport 3.5*
Number of rooms: 386
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Also Known As:
Doubletree New York City
Jamaica Doubletree

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