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All 26 Jamaica hotels

Radisson Hotel JFK Airport

3.5 of 5 Hotel   |   135-30, 140th Street, Jamaica, NY 11436
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Ranked #19 of 26 hotels in Jamaica
A recent review
4 of 5 stars reviewed 3 days ago
jandaSeattle seattle
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  • Reviews (134)
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134 people have reviewed this hotel

Traveler rating
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    34
    20
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    31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
seattle
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I will just say this, that the hotel is the quality you would expect for the radisson. We were very comfortable and had two amazing meals from room service, and after a long European flight, this was so convenient. When I had to return to the airport the next day to drop my daughter off who was flying solo, and... More

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Aruba
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Went to the Belmont and stay at the Radisson for a night before departing flight. Hotel was not inexpensive and was very tired and worn looking. Both the lobby and rooms are in need of a renovation. The restaurant was understaffed, overwhelmed and the food was mediocre. Not a great stay.

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Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear KukooAruba, Thank you for your recent review. We are glad that you chose us as your hotel of choice when you made your way to the Belmont stakes but regret that we did not meet your expectations. The Director of Operations has a project on his hands as far as the uplift of the lobby goes and the Food... More

Contributor
18 reviews 18 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Based on previous reviews of this hotel, was I lucky. It looks like you either got good service and room, or nothing at all. I was lucky, most of the time. But things can be better. My room was great, but the bath was another story. It was clean, but when the wallpaper is hanging lose on the wall, and... More

Was this review helpful? Yes 1
Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear TomOlaf, We apologize regarding the inconvenience you went through due to the restaurant being closed. Our 24 X 7 food pantry does carry some nice Cesar salad, Chicken sandwiches that are prepared fresh on a daily basis along with a lot of packaged snacks. We appreciate your feedback and want to assure you that your concerns will be addressed... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Elevators and my room stank of sweat and mildew. The curtains in my room didn't even fit the window. The bathroom floor, bedside phone and bedside table were dirty. I had to plead for a hair dryer which finally was delivered after an hour and a half. A manager came to my room and ran his finger through the dust... More

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Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear crryto Thank you for this input after your recent stay. Management takes guest concerns especially service related seriously and we will make sure that both the shortcomings within your room as well as the housekeeper that inspected your room addressed. We apologize for any inconvenience and promise that they will be taken care off. We look forward to you... More

Bonn, Germany
1 review
5 of 5 stars Reviewed 1 week ago

I was there for only one night due to a delayed flight and a missed connection flight. Even the hotel looks from the outside not so nice, the rooms are very comfortable! Also check-in and check-out without problems. My flight was in the late afternoon and so the hotel suggested me to stay longer in my room for free (thanks... More

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Provo, Utah
1 review
2 of 5 stars Reviewed 1 week ago

I was hesitant to stay here after reading the reviews---but my university had booked the room and prepaid. It wasn't the worst thing ever. The shuttle service is horrid---after calling for the shuttle and then waiting more than an hour, we finally rode the shuttle for the hotel next door. On the return shuttle we had frigid water from the... More

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Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear GnattieB We apologize about the shuttle issue and do see that there are times were we fall short. The Director of transportation is looking into the leak on the AC unit on the bus that you rode and we will make sure we have it fixed. We are sorry again and look forward to your continued patronage of the... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was an awful experience. I'm the type of person that will give credit where credit is due and when its not. We stayed here for our first time trip to New York. We were coming back from a wedding in Nantucket. Based on friends opinions we returned the car to JFK car rental and stayed in the area... More

Was this review helpful? Yes 1
Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear Leslie M Thank you for your feedback after your recent stay at the Radisson Hotel JFK airport. Feedback when negative helps us put practices in place so that we do not repeat mistakes from the past to make future guest stay trouble free and memorable. We apologize for the billing issue that stemmed from lack of attentiveness by the... More

Wellborn, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel both on our way to Europe and coming home. The room was clean, quiet, and had wonderful Air Conditioning! They gave frequent shuttles to JFK. My new purse broke just as I was leaving for a 4 week trip and they were kind enough to store it for me until we returned. I would stay... More

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Arlington, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Where to begin. At check-in there was a massive party in the lobby. Apparently one of the conference rooms was being used for a party, but the party completely consumed the entire lobby. This is not the introduction to the property that I was expecting. The bathroom was disgusting: smelled of urine, the shower curtain was moldy. There was no... More

Was this review helpful? Yes 1
Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear Mike D We truly apologize for the inconvenience during your recent stay. The operations team is addressing each of the issues you brought up and we will make sure these areas are rectified. As for the billing - it has been fixed and the concerned team member will go over a training program. We have already sent you a... More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

There were a couple of issues with my reservation, but Farah and Sarah Ann helped me resolve them even though it was an extremely busy day. Overall my stay ended up being pleasant. The shuttle service to JFK is extremely convenient.

Was this review helpful? Yes
Savio M, Manager at Radisson Hotel JFK Airport, responded to this review

Dear Maria L, Thank you for your review of our hotel after your recent stay. We are glad that all your issues were resolved before you left he property and have conveyed your kudos to the two team members that you mention on your review. Thank you again and we look forward to having you back as a guest at... More

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Additional Information about Radisson Hotel JFK Airport

Address: 135-30, 140th Street, Jamaica, NY 11436
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel JFK Airport 3.5*
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Also Known As:
Doubletree New York City
Jamaica Doubletree

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Class
Number of rooms
386

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