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All 21 Jamaica hotels »

Doubletree Hotel JFK Airport

3.0 of 5
135-30 140th Street, Jamaica, NY 11436 (Formerly Radisson Hotel JFK Airport)
Hotel amenities
Ranked #17 of 21 hotels in Jamaica
2.5 of 5 stars 226 Reviews
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226 reviews from our community

What travelers say about this hotel
  • Shuttle buses(9)
  • Very comfortable(6)
  • Room service(5)
  • Federal Circle(4)
  • Long flight(3)
Traveler rating
    26
    30
    51
    50
    69
Only show reviews for Family (40) | Couples (53) | Business (74)
Date Rating
Kringster1097
Rancho Palos Verdes, California
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed February 2, 2012

My husband's family is German and we often times travel through NY before the flight across the Atlantic. We've stayed here whenever we couldn't find a decent rate at the other hotels in the area. I waited to write this review after several stays to be as objective and fair as possible. In a nutshell, this place is HORRIBLE!! My... More

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Savio Mark, Manager at Doubletree Hotel JFK Airport, responded to this review
February 6, 2012

Valued Guest The team has reviewed details on this posting and the department heads are looking into each of your concerns during your stay. All guest concerns are lessons for us to improve on service and the staff here at the Doubletree JFK strives each day to make sure we give each of our guests 100%. . In fact you... More

jfouche
Los Angeles, California
Senior Reviewer
9 reviews
6 helpful votes
3 of 5 stars Reviewed February 2, 2012

Delta sent me here after a mechanical delay. The majority of people I saw were either crew members or fellow 'refugees'. The room had all the basics and the staff were fine. I also had a buffet dinner downstairs which actually had some quite tasty meat dishes. The airport shuttle was quick and professional. If you have a stopover, you'll... More

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Savio Mark, Manager at Doubletree Hotel JFK Airport, responded to this review
February 6, 2012

Greetings from the Doubletree JFK Being an airport hotel and not a destination property we cater mostly to airline crew and distress passengers as you have noted; that being said we treat each guest with the hospitality standards that the Hilton hotels is know for. The entire team strives to make each guest stay the most pleasant one with a... More

jjm0
USA
Contributor
13 reviews
17 helpful votes
5 of 5 stars Reviewed January 17, 2012

Stayed here recently on a business trip at JFK. Hotel as very convenient for what I needed, perfect location. Rooms were very nice. Very clean. Staff was over and above what I expected. Reviews from others almost scared me off from staying but it was perfect for me. More

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naughtynady
Trinidad, West Indies
Senior Contributor
23 reviews
12 helpful votes
3 of 5 stars Reviewed January 15, 2012

This is ideal for 'resting up' when you've to catch a flight the next day. The service isn't all that great but acceptable for the type of hotel that it is. Transport is provided to the airport which makes it easier especially when travelling with children. Food isn't always available upon request but they do tell you that you can... More

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Tam_Travels
Cape Town
Contributor
11 reviews
6 helpful votes
2 of 5 stars Reviewed January 13, 2012
1
person found this review helpful

I am writing this review 8 weeks after having stayed in that hotel, but looking at the recent reviews, it seems nothing has changed in 8 weeks and I am sure nothing will have changed in the next 8 weeks First and foremost the location is not that great. The area looks like the type of place where the police... More

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Savio Mark, Manager at Doubletree Hotel JFK Airport, responded to this review
January 15, 2012

Greetings from the team at Doubletree JFK airport; Thank you for reaching out to us on issues that we need to address ASAP. The feedback though disturbing is being looked into by our Director of transportation and rest assured that corrective methods will be put in place. We are going through the process of refurbishing the entire product and I... More

Kristina R
Dubuque, Iowa
2 reviews
5 of 5 stars Reviewed January 12, 2012

I recently stayed at the Doubletree hotel by John F Kennedy Airport in NYC on January 8th. The surrounding area looked sketchy, but the hotel was rather nice. So I was happy that my choice to stay there, was the right one! More

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Julie J
Buffalo, NY
Senior Contributor
44 reviews
12 helpful votes
3 of 5 stars Reviewed January 11, 2012

This is the kind of hotel that services airport travelers. It's not in an area that I would want to stay otherwise, but for access to JFK I wasn't looking for scenic or things to do. I was looking for close access and a reliable hotel shuttle, and that's what I got! The hotel staff was friendly. I was greeted... More

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AJD_CA
Los Angeles, California
Senior Contributor
22 reviews
11 helpful votes
3 of 5 stars Reviewed January 11, 2012

We stayed here for one night before connecting to an overseas flight. The positives: We arrived at 10:00 a.m., following a red-eye from Los Angeles, and we _were_ able to get into our room right away. Transportation to JFK was good and the hotel gym was much better than expected (very spacious and new Precor equipment as well as mats).... More

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cougswin
Farmington, Utah
Reviewer
4 reviews
8 helpful votes
1 of 5 stars Reviewed January 8, 2012
1
person found this review helpful

Decided to stay close to the airport when arriving late and then going into the city to work. Called the hotel for shuttle at 11:53... Shuttle arrived at 12:40 and I has to call 3 times. Arrived at hotel and my room was extremely noisy, called front desk to complain and was moved to another noisy room on opposite end... More

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BrazilAca
Brazil
Top Contributor
53 reviews
34 helpful votes
2 of 5 stars Reviewed January 2, 2012
2
people found this review helpful

It does not have to be a rule that all Airport Hotels need to be under rated. I’ve been in very nice Airport Hotels, especially in the US. However, the NY JFK Doubletree is not a nice hotel! The entire hotel is in need of renovation! The rooms/ bathrooms are spacious but old. The restaurant is terrible! The staff very... More

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Savio Mark, Manager at Doubletree Hotel JFK Airport, responded to this review
January 4, 2012

Greetings from the Team at Doubletree JFK Airport Thank you for taking the time to review and express your views about our property. I would like to reassure you that all feedback positive or negative is reviewed by our executive office and addressed with all sincerity. Soft furbishing of all our rooms floor by floor is an ongoing process to... More

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Doubletree Hotel JFK Airport Also Known As

  • Doubletree Jfk Airport
  • Doubletree New York City
  • Jamaica Doubletree
Address: 135-30 140th Street, Jamaica, NY 11436 (Formerly Radisson Hotel JFK Airport)

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Doubletree Hotel JFK Airport
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