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Hampton Inn NY - JFK

3.0 of 5
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144-10 135th Avenue, Jamaica, NY 11436
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Hampton Inn NY - JFK
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Ranked #4 of 29 Hotels in Jamaica
A recent review
3 of 5 stars Reviewed July 14, 2013
hnsadler Boca Raton, FL
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1,102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn NY - JFK
See the most recent reviews
Boca Raton, FL
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed July 14, 2013 via mobile

I chose this hotel because we drove in from PA and had an early flight in the morning. Key feature was hotel parking! We checked in quickly and efficiently. Given a room on the 12th floor. The hallways were weirdly warm and our room was hot and stuffy when we arrived. Thermostat read 82 degrees, the air was off. We... More 

Was this review helpful? Yes
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear hnsadler, Thank you for taking the time to review us on TripAdvisor. I am sorry to see that the temperature in your room did not adjust to your preferences. We can happily have our engineering take care of that for you in the future, please call us at the front desk and we will gladly fix it. Please accept... More 

Dumfries, Virginia
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed July 13, 2013

We came in from the airport (duh, right?) and we were beat. The shuttle driver (Richard) was excellent - he gave us great info on where to eat so late, what the shuttle service in the morning would look like, and how to find everything we needed - despite the incredibly rude family also riding with us. Richard was unfailingly... More 

Was this review helpful? Yes
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear Elise L, Thank you for taking note of Richard's professionalism and passion in what he does. We are lucky to have him on our team. Thank you for recognizing our staff for being there every step of the way for you and that you had a comfortable and enjoyable stay. We look forward to welcoming you back. Many thanks,... More 

Honolulu, United States
1 review
4 of 5 stars Reviewed July 11, 2013

As hotels in this category, I found it good enough for a day stay between connecting flights. The plusses were the complimentary shuttle service, wifi, and breakfast. The desk staff were pleasant and helpful. The fact that Hampton Inn was attached to the Hilton provide restaurant service and food after a long day of flying and airport and airline food.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear Bryan M, Thank you for taking the time to review our hotel here on TripAdvisor. We are happy to see that you found our property to meet your travel needs. We will be happy to welcoming you back next time you are in the city. Thank you, Suela Kacani suela.kacani@hilton.com More 

Maui, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2013

We arrived at Hampton Inn NY-JFK and found that everyone, from the bus driver of the free shuttle, to the staff at the desk, to the breakfast staff, to those that were available as we checked in, were very welcoming and eager to make our stay a pleasant one. We were a group of 21 so things were hectic, but... More 

Was this review helpful? Yes
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear 525Christine, WOW!!!!! What a nice review! Thank you. We are so pleased to read the wonderful remarks as it helps us understand what matters to our guests. "Clean Hotel, Friendly,Helpful Staff" is how you describe our hotel in a sentence! This is what we aim for every day, we could not be happier to have such a statement coming... More 

Waco, United States
1 review
4 of 5 stars Reviewed July 9, 2013

This was a very comfortable, clean hotel and reasonably priced. The shuttle service makes it easy to get to JFK and they run every 30 minutes. We never had to wait more than 5 minutes for a shuttle. There is access to the Hilton restaurant next door which makes it convenient to get a bite even if you have a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear Dorothy M, Thank you for an overall wonderful review and for recommending our hotel to our future guests. We value your opinion and we thank you for sharing in here with our TripAdvisor community. We look forward to your return. Thank you, Suela Kacani suela.kacani@hilton.com More 

Groton, Connecticut
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 8, 2013

We were leaving for Hawaii out of JFK on Thursday June, 20th so we decided to play it safe and stay the night before (it's a 2.5 hour drive for us). Our intentions were to arrive much earlier that evening, however some last minute running around prevented that from happening. We ended up arriving extremely late for check in, approximately... More 

Was this review helpful? Yes 2
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear BethanyS4, We thank you for choosing the Hampton Inn JFK for your recent stay while in the area. We are glad to see that your found your room clean and comfortable to your standards. That is something we strive every day. Glad to see that our efforts are being recognized. I have also taken note of your suggestions and... More 

Heaven
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 7, 2013

After being up 20 hours after returning from a European trip. I called from Federal Circle at JFK and was placed on HOLD for 15 minutes!! When she finally returned to the line, she told me I DID NOT have a reservation and she had no rooms available. I tried to tell her I had a reservation and she finally... More 

Was this review helpful? Yes 1
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear George O, Thank you so much for taking the time to share your feedback with us. We hope you enjoyed your short stay at the Hampton Inn JFK. Please accept my apologies for the first encounter you experienced with the hotel. "I do not know the day of you arrival" please feel free to reach out to me and... More 

Tempe, AZ
Level Contributor
159 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed July 7, 2013

The hotel itself is really quite nice, lobby area, breakfast area, very nice. The room was lovely, very comfortable bed & great shower, etc. What sucked was deciding to take a cab to get there. We had 2 cabbies tell us they had no idea where it was...both times we were driven out of the way & in circles until... More 

Was this review helpful? Yes 1
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear IrishPrincess57, Thank you for staying wit us and for your wonderful feedback about the Hampton Inn JFK. I am very sorry to hear the story about the TAXI and the inconvenience. We will be happy to provide you with phone numbers of taxis that we often call for our guests, which are pretty reliable. Also, the directions on our... More 

Allschwil, Switzerland
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 6, 2013

A good, affordable hotel close to JFK airport, which provides a free shuttle bus. The staff is very friendly and helpful. The rooms are very clean but the carpets definitely need to be replaced! The complimentary breakfast is delicious. You find different juices, fruit, yogurt, omelets, bred, bagels, sausages, etc. Real tasty! This is a good hotel, which would need... More 

Was this review helpful? Yes
Suela K, TPW Communications & Guest Relations Manager at Hampton Inn NY - JFK, responded to this review

Dear maunzerli, Thank you for sharing your feedback with our TripAdvisor community. We are very happy to see that you enjoyed your stay with us. We value your business and look forward to having you at our hotel next time you visit the area. Sincerely, Suela Kacani suela.kacani@hilton.com More 

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