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Courtyard by Marriott JFK International Airport

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145-11 North Conduit Avenue, Jamaica, NY 11436
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Courtyard by Marriott JFK International Airport
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433 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott JFK International Airport
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1 review
5 of 5 stars Reviewed June 2, 2014

I recently had a layover at the Courtyard by Marriott JFK International Airport and the hotel and staff were great, especially Miss Brenda (Guest Services). Miss Brenda was helpful, courteous & welcoming. She made my stay enjoyable. -Coco

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Coco T, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so glad we were able to make your short stay comfortable and that Brenda’s exceptional service made your visit that much more enjoyable. We look forward to seeing you again during your next JFK International Airport layover. More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

I was leaving NY on an very early flight and decided to change my hotel to one closer to the airport. I will definitely stay here again. The staff was fabulous - especially Jorge. I dropped my car off at AVIS and the shuttle came within 15 minutes and brought me to the hotel. In the morning (VERY EARLY) the... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear DebbieB1311, Thank you for taking a moment to share your feedback from your recent stay. It is great to hear we were able to make your stay comfortable with our extraordinary staff service, along with the ease and convenience of our complimentary airport shuttle. We are glad you enjoyed our well appointed rooms and terrific food in our Bistro,... More 

Dallas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

Jorge Uzcategui in particular is very talented, but these folks are so wonderful, really great service, and attentive to Everything. I had severe back pain upon arrival, and Jorge could not do enough for me, getting ice, bags etc. I will always come here when flying through JFK.

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Donohue66, We greatly appreciate you taking a moment to share your positive experience from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear our staff was able to go above and beyond with their service and care. Jorge is always exceptional and we are glad he was able to make your stay more... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 30, 2014

I stay here very often for work and always feel so very well taken care of. I wanted to specifically mention Abdul at the bar/restaurant. He is always so incredibly accommodating and kind. He goes out of his way to make you feel special and is not all about just putting heads in beds. For that reason I would never... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Thebreadbaker, We appreciate you taking a moment to share the details from your recent stay at the Courtyard by Marriott JFK Airport and your continued loyalty to our hotel. We are thrilled to hear our accommodating, friendly and professional staff continues to make you feel welcome and well taken care of, especially Abdool. We look forward to seeing you... More 

Logan, Utah
1 review
5 of 5 stars Reviewed May 30, 2014

It was a pleasure walking into after a hectic day to a smily and friendly font desk. I was greated by Jennifer who was very professional and swift with my check in. She informed of all the ammenties I was going to ask her about and also educated me on earning points as a Marriot rewards member. I am glad... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Imran R, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so happy that after a long and hectic day, Jennifer and our staff were able to make you feel at home. We are glad to hear all our amenities met your needs and you enjoyed the newly renovated... More 

Beaumont, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

At the Courtyard by Marriott JFK, we had a delightful stop prior to returning to California from Manhattan. The Desk agents were cheerful, informative, and delightful. Service in the restaurant was the same and enjoyable after a long day at Yankee Stadium and traveling to JFK via subways and Long Island RR. The Shuttle was convenient and so the last... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Sheenatra, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are thrilled our staff, from the front desk to the restaurant, was able to provide exceptional service prior to your flight back to California and the convenience of out shuttle service allowed for a comfortable end to your New York... More 

Southington, Connecticut, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

We just flew to Mexico from JFK. I booked the Marriott Courtyard and kept my car there as well. The room was clean and reasonable rates for parking. Staff was great. We called for the hotel shuttle after we went thru customs. The driver was ready and waiting for us!

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Danielle C, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear you were able to take advantage of the convenience of our Park and Fly package, with our discounted valet parking for seven nights included in the room rate. We are glad our... More 

Chicago, Illinois
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 21, 2014

I had a quick visit and needed to stay near the hotel for convenience, this was perfect. Checkin was fast and uneventful and the desk personnel is EXTREMELY nice. I'm terrible with names and it's a shame bc we got a dinner recommendation from a friendly staffperson (female) and she was right on the money. Thanks to her we had... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear LoveRonni, Thank you for choosing the Courtyard by Marriott JFK Airport and sharing details from your recent visit. We are glad you found the guestrooms to be clean and comfortable and you were able to enjoy the ease and convenience of our airport shuttle. We understand you will be traveling through the area more frequently and look forward to... More 

Newport Beach, California
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 21, 2014

The experience was very good from the start. Abdool was very supportive and helped make my late night arrival a pleasant experience. Not a big deal as I travel so much. The hotel elevators are original, but they should be cleaned and deodorized as they smell like they are from 1970. Not a big deal. This is a great place.

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear TM1234544, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear the accommodations exceeded your expectations and Abdool was able to make your late arrival a pleasant one. We are glad you found the staff knowledgeable of the area and versed for your business... More 

1 review
5 of 5 stars Reviewed May 17, 2014

My stay at this hotel was very nice. Room was clean and well arranged. The staff I met,Yvette and Maurice were friendly and sincerely wanted to make sure everything was okay. They were helpful in answering my questions and warm and personal by doing so. My thanks to them both and I'll be making this my home-away-from-home again!

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear BlackRussian07, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. We are thrilled the recently renovated guestrooms, along with the exceptional service provided by the staff met your expectations. We look forward to your next stay with us. More 

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