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Courtyard by Marriott JFK International Airport

Certificate of Excellence
3.0 of 5
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145-11 North Conduit Avenue, Jamaica, NY 11436
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1 room 1 adult
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540 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Good hotel near JFK airport. Hotel does provide transport to the JFK terminals. Onsite bistro does help with dining and breakfast. Hotel is located just off the highway. Decent view of the airport from the room

Helpful?
Thank flie4free
ManagerX1, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for staying with us. I am so glad to hear you enjoyed our airport views, onsite dining options, and convenient location. Our #1 goal is to provide comfortable accommodations for each and every guest, and I'm so glad we could do that for you. We appreciate your business and hope to see you again on your next trip... More 

ny
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

I checked in about 12AM. Called earlier. Staff expected my late arrival. They were extremely pleasant and helpful.WE We were given cookies and bottled water .Room was quite functional and eery clean. Desk assured me wake up at 4 AM would be done and it was as I did not trust overly designed clock. Checkout seamless and staff was again... More 

Helpful?
Thank yofidog
ManagerX1, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for your recent stay at the Courtyard New York JFK Airport. I am so glad you enjoyed our comfortable rooms, friendly staff, and convenient location. Our #1 goal is to provide an excellent experience for each and every guest, and I'm so glad we could do that for you. Thanks so much for your review, and we hope... More 

Seattle, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel because we had a very long layover at JKF and are too old to crash on the floor of the airport anymore! This hotel was an unexpected delight. Everyone was super friendly, the hotel was convenient, comfortable, clean, and more modern and visually appealing that expected for a hotel a stone's throw from the airport. We... More 

Helpful?
1 Thank jacmo2016
ManagerX1, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for your recent stay at the Courtyard New York JFK Airport. I am so glad you enjoyed our comfortable rooms, friendly staff, reliable shuttle service and convenient location. Our goal is to provide an excellent experience for each and every guest, and I'm so glad we could do that for you. Thanks so much for your review, and... More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was a very short trip but I enjoyed the hotel and the services offered. Very practical for people who need to stay near JFK it takes less than 10 mins to get there. Nice place and great service. Shuttle drivers were excellent especially Kency Acosta.

Helpful?
1 Thank yacine55
ManagerX1, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

We appreciate your business at the Courtyard New York JFK Airport! We work hard to make sure our guests are completely satisfied and we are happy to hear we delivered. I appreciate your compliments about our shuttle team and for calling out Kency Acosta for the excellent customer service. Thank you for staying with us. We hope to see you... More 

King George, Virginia
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Flying in from Munich, headed to Richmond, VA, got stranded at JFK as the latest Blizzard worked its way up the east coast ... for three days. Hotel staff was excellent, very helpful. Hotel was full, roads were closed and the Courtyard maintained the menu in there Bistro and Convenience Store for the durration of the storm. Made us all... More 

Helpful?
1 Thank BlueWaterSWO
ManagerX1, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you much for staying with us at the Courtyard New York JFK Airport. I am glad so glad we could take care of you during the storm. We do our best to conduct business as usual even in a blizzard, so I am happy to hear that you enjoyed your stay. We appreciate you recommending us and would love... More 

Helena, Montana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel provides everything you need for an airport stop over. Free and efficient shuttle bus with very friendly staff, comfortable rooms and a good place to eat. I loved the friendliness of the staff.

Helpful?
1 Thank bruce361
ManagerX1, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for choosing to stay at the Courtyard New York JFK Airport while on a business trip. We are glad you loved your accommodation, our helpful staff and convenient shuttle service. We appreciate all of your wonderful comments, and we look forward to welcoming you back the next time you are in New York. Best Regards, Daniel Fevre General... More 

Washington Dc, District Of Columbia, Usa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the second time I have stayed at this hotel. This time I am staying here for 3 weeks while doing some work at JFK. The staff is friendly and always willing to go the extra mile to ensure you have what you need. For example when inquiring about getting a cab to a store to pick up some... More 

Helpful?
2 Thank Patricia C
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you so much for your great comments. Our staff make the difference. Sincerely, Daniel Fevre General Manager. More 

Queens, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I were forced to stay at this hotel due to unfortunate circumstances with our home. Even in such a stressful time, the hospitality and accommodations provided by the staff made our experience quite pleasant. There were 3 staff members in particular who I believe deserve the hospitality award of the year (if there's such a thing). They... More 

Helpful?
1 Thank Andrew N
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

"We appreciate you choosing the Courtyard New York JFK Airport for your recent stay. Providing fresh, clean accommodations and friendly, professional customer service is our specialty, and it's great to see that we could do that for you! Again, thank you for being our guest and we hope to see you again soon. Best Regards, Daniel Fevre General Manager " More 

Philadelphia, Pennsylvania
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

(A 4 in the context that it is a Marriott at JFK and that is what it is supposed to be.) After waiting about 45 minutes for the shuttle (combination of traffic and a mixup with the system and another guest - extremely frustrating) I was pretty unhappy (having been awake for 25 hours and travelling) and prepared to rate this... More 

Helpful?
Thank il1ke2travel
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for your comments, I'm glad my staff was able to turn a bad first impression to a good stay and hopefully your place of choice when to fly JFK airport. So sorry for the shuttle experience, we are working a better way of communication. Sincerely, Daniel Fevre General Manger. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

After being stranded due to bad weather I was in need of a place to stay. At the concierge I dialed several hotels and finally I found space at this one. I found this hotel to be ok for an overnight. The staff is courteous and the room is clean. Morning breakfast was not great, even though it has a... More 

Helpful?
Thank Stefiaba
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for taking the time ti write this review, so sorry you were stranded due to bad weather. Hopefully your next stay with us will be for a better reason. Sincerely, Daniel Fevre General Manager. More 

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