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Courtyard by Marriott JFK International Airport

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145-11 North Conduit Avenue, Jamaica, NY 11436
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1 room 1 guest
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Courtyard by Marriott JFK International Airport
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Courtyard by Marriott JFK International Airport
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440 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (440)
  • Mar-May only
    (117)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (84)
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    (101)
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New London, Connecticut
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stay at this Courtyard by Marriott several times a year on our way to and from Italy, where we teach, she paints and I write. The trip is easier for us when we spend a night at the airport on both legs of the journey. This Marriott really feels like home now: When we returned from... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Robert P, Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay and your continued loyalty to our hotel through the years. We are thrilled Jason and Abdool were able to make you and your wife feel welcome and accommodated. We are so glad we exceeded your expectations and... More 

Fahaheel, Kuwait
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel treated us very well! Everything about it was great. They were very welcoming and the staff was absolutely great and friendly. They treated us more like a family than guests. Alicia at the front desk was so kind and helpful and Juju at the hotels restaurant treated us like we were her own family and we never wanted... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. We are thrilled to hear Alicia and Josephine were able to make you feel welcome and well taken care of during your stay. We pride ourselves on providing exemplary customer service and clean, comfortable hotel room. We are so glad... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one (short) night between flights in and out of JFK. Friendly staff, clean room, quick check-in and -out, free wifi - it did the job. Shuttle service in the morning took us to our terminal. Not very inspiring as a hotel but it was a purely functional visit. Quite expensive although we made the mistake of going for... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for your comments, we do have a great location and a great staff. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Daniel Fevre General Manager More 

Marc Rodman
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First things first, Sharee Miller rocks!!! She's front desk and what a sweet heart. Proactively saved me hundreds of dollars to have me park for free right across the street from the hotel and we had two cars. She then already upgraded my family of 5 to a beautiful suite and happily handed me cookies,waters and a free snack credit.... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for your great review, I'm glad Sharee was able to care care of you and your family. Abdool is also a great asset for our hotel. your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard New York JFK Airport and... More 

Bermuda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Kudos to Courtyard staff,particularly Alicia, Yukov, and Andre. They all were very friendly including the rest of the staff members I came into contact with. I would certainly consider staying there again and recommend to folks vacationing in the area. Keep up the good work!!!

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Bama H, Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. It is terrific to know the staff service and hotel accommodations exceeded your expectations. We look forward to seeing you again soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

I always choose to stay at Marriott whether it's for business or travel. Marriott hotels are always clean comfortable and very accommodating. For example I often come in late from flights or meetings and there is always a place for me to find something to eat.. And even if their restaurant is closed they have made orders for me or... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear samjenn88, We appreciate you taking a moment to share the details from your recent stay at the Courtyard by Marriott JFK Airport. We are thrilled to hear our accommodating, friendly and professional staff continues to make you feel welcome and well taken care of. We look forward to seeing you again soon during your next visit. More 

Arlington, Virginia
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
2 of 5 stars Reviewed July 25, 2015

When you travel a lot for business and stay at Marriott hotels frequently, you often wake up wondering which city you're in today. Despite the "one-size-fits-all" approach to design, the thing I love most about Marriott is consistency: clean room, comfortable bed, friendly service. Unfortunately, I didn't find any of those things at this hotel. From the moment I pulled... More 

Was this review helpful? Yes 3
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear arlingtonman13, We appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. We would appreciate the opportunity to speak to you so you may share further details from your stay in hopes we may better assist you and future guests. I'm hopeful that you can give us the opportunity to... More 

Las Vegas, Nevada
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 24, 2015

This is definitely one of the better Courtyards that I stay at. The rooms are nice and the beds are great. I usually use a rental car for Long Island meetings and then drop it off before my Manhattan meetings. Access to Manhattan is quick and easy on the E train from Jamaica Station. The Courtyard has a shuttle service... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you so much for your review. A lot of guest stay with us due to the location and the ease to go to Manhattan. We hope to see you again during your next trip to the Big Apple. Daniel Fevre, General Manager. More 

Melbourne, Australia
Level Contributor
198 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 stars Reviewed July 22, 2015

I only stayed for a day but could not fault the hotel. From the time I checked in all contact with staff members was good. They were helpful and friendly. The hotel is a bit on the old side but well maintained and comfortable. WiFi could have been a bit faster.

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear AussieStrategist, Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. It is terrific to know the staff service and hotel accommodations exceeded your expectations. We look forward to seeing you again soon! More 

Hollywood, Florida
Level Contributor
80 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 17, 2015

You can tell that hotel has been around for a while (at least it seems to). However, it's well maintained. The staff is nice and helpful. I got a room by the elevator and got scared it would prevent me to sleep. But it was not the case. I slept very good and the room was cleaned and nicely decorated.

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thanks you for take the time to write this review. I'm glad you had a good night sleep and hope you will have many more with us. Daniel Fevre General Manager More 

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