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Courtyard by Marriott JFK International Airport

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145-11 North Conduit Avenue, Jamaica, NY 11436
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417 Reviews from our TripAdvisor Community

Traveler rating
    179
    161
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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alameda, ca
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed here a number of times on the way to JFK as we leave NY. First, the restaurant (while typical of Courtyard for entrees) just has fantastic service. We were served by Abdool last night and he was just competent and friendly. He really makes the experience extraordinary. The hotel is comparable to all other Courtyards in which... More 

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Scottsdale, AZ
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a very nice hotel and very, very quiet even though you are close to the airport. I stayed over Memorial Day weekend and we had room 1016 which had a nice view of all the planes coming in. (we took turns guessing which airline it was and where they could possibly be coming from) Our room was could... More 

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Statesboro, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

I am used to southern hospitality but the service we received at this hotel in NY was incredible. Staff were extremely friendly and helpful and went above and beyond - especially Christan who drove the shuttle, helped with directions and planning and warned there were no restaurants in the area (but provided access to delivery menus!)

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Middlebury, Vermont
Top Contributor
150 reviews 150 reviews
47 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 1 week ago

I mean, let's face it - this is JFK airport area - nothing good to say about it really and there are a ton of cheap hotels. This wasn't cheap (although we were grateful for the upgrade to an executive room on the top floor - we appreciated that!) - 209 for one night. The room is SMALL - 2... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear VTwelltravelled, Thank you for choosing the Courtyard by Marriott JFK Airport and sharing details from your recent visit. We are glad you found the guestrooms to be clean and comfortable and you were able to enjoy the ease and convenience of our airport shuttle, along with the qulaity food in the Bistro. We look forward to seeing you again... More 

Sydney, Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a last minute booking due to flight cancellation, the hotel itself was small. But as your would for last minute deal it was excessively expensive for the room and marketplace conveniences . The room (1411) was clean, and the bed was comfortable. But after a 22 hour flight anything would be comfortable. The service was great, the staff... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear J C, Thank you for choosing the Courtyard by Marriott JFK Airport and sharing details from your recent visit. We are glad you found the guestrooms to be clean and comfortable and you were able to enjoy the ease and convenience of our airport shuttle. I'm hopeful that you can give us the opportunity to better serve you again... More 

Cardington, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay here whenever I am in the area. Staff are friendly and helpful and make every effort to make your stay the best. Shuttle driver, Christian helpful and friendly. He is great as the first Marriott staff that customers meet when picked up at JFK. Good customer relations. He's a keeper in your company. Just across the street from... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear sue l, We greatly appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear the accommodations, from the clean and recently renovated guestrooms to the hospitable and knowledgeable staff, made your stay enjoyable. We are so glad Cristian's attentive and genuine care did not go... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed this past weekend, the staff was very welcoming and helpful. Room was beautiful, bigger than other city hotels. However I paid 20 something dollars for valet parking figuring it would be safer in a gated lot than on the side of the street. I drove everywhere the day of my check in, parked on the side of the... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear CourtneyaLove, We appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. We would appreciate the opportunity to speak to you so you may share further details from your stay in hopes we may better assist you and future guests. I'm hopeful that you can give us the opportunity to... More 

El Dorado Hills, CA
Top Contributor
269 reviews 269 reviews
58 hotel reviews
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It has been a few years since I have stayed at a Marriott Courtyard and if the JFK property is any indication, then Courtyard has upped its game. Service was friendly and efficient. The rooms, though a little small, were clean and very functional. The bed and bedding were fresh and comfortable. We had 3 meals there as we arrived... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Michaela, We appreciate you taking a moment to share your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We pride ourselves on the highest level of service from the entire team. Also, we are thrilled the accommodations exceeded your expectations from the recently renovated guestrooms, the excellent food in the Bistro and the complimentary wifi.... More 

Buffalo, NY
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a three night business trip. Not much more to stay than what the other good reviews have already indicated. The hotel is somewhat isolated from things to do without a car. The subway system is not within walking distance, but the hotel’s shuttle will get you to the JFK Air Tran station which will give you access... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Hikerman2007, Thank you for choosing the Courtyard by Marriott JFK Airport and sharing details from your recent visit. We are glad you found the guestrooms to be clean and comfortable and you were able to enjoy the ease and convenience of our airport shuttle. We look forward to seeing you again soon. More 

Mount Pleasant, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while making a layover for an international trip. From the time we were picked up at the Airport by the complimentary shuttle until they delivered us back the next day for our flight, all members of this hotel staff were cheerful, friendly, and exceptionally helpful. Our Shuttle driver (Cristian) and the M.O.D. Stephanie welcomed us... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Ron B, Thank you for sharing your feedback from your recent visit at the Courtyard by Marriott JFK Airport. We are thrilled our staff’s exceptional service and professionalism, especially Cristian and Stefanie, were able to exceed your expectations. We look forward to seeing you again soon! More 

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