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Courtyard by Marriott JFK International Airport

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145-11 North Conduit Avenue, Jamaica, NY 11436
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Courtyard by Marriott JFK International Airport
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426 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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  • All months
    (426)
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    (118)
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I think what sets this hotel apart from others is the courteous service. We had a change of plans which really stressed us out. Sherian, at the front desk, was extremely helpful and made our experience a great one.

Was this review helpful? Yes
Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It is truly the staff that made our overnight stay so enjoyable. After a long and not very enjoyable drive, the front desk staff immediately made us feel welcome, quickly checked us in, and answered all of our questions. Later, the restaurant staff, including Abdool, provided us with attentive, but not hovering service. The shuttle service was prompt and efficient... More 

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Wailuku, Hawaii
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The best of Courtyard type hotels at airport. They give you cookies and water too! Restaurant open late and early for travelers. Also, the boarding pass print area is always welcomed. Not pretentious and very comfortable! Shuttle is a plus!

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear mmajere, Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. It is terrific to know the staff service and hotel accomodations exceeded your expectations. We look forward to seeing you again soon! More 

Brussels, Belgium
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had to stay over for few hours as my next flight was at 6:30 a.m. The hotel is clean but quite basic in terms of amenities. The room was of decent size and the deco was also ok but this is a basic hotel for stay-overs only for me. It is a good 10' away from the airport and... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Laetiha, We appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. We would appreciate the opportunity to speak to you so you may share further details from your stay in hopes we may better assist you and future guests. I'm hopeful that you can give us the opportunity to... More 

Ko Samui, Thailand
Level Contributor
222 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 425 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We changed from The Hilton where we have stayed a few times. This was due to the Marriot's No 1 Tripadvisor spot. I guess the hotel is cashing in because there was nothing special here. Just the same old airport hotel thing. When next at JFK will stay at the most economical place. For us The Hilton was more or... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Fleetcat, We appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. We would appreciate the opportunity to speak to you so you may share further details from your stay in hopes we may better assist you and future guests. I'm hopeful that you can give us the opportunity to... More 

Mililani, Hawaii
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We always stay at the Marriott JFK when returning from abroad. Front desk personnel are always friendly and helpful. The food is good. Place is modern and clean. Abdool is the best bartender. We eat at the bar and he makes sure our wine glasses are full. Very pleasant fellow.

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Tom B, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so glad we were able to make your stay comfortable with our modern and newly renovated guestrooms. It is great Abdool’s exceptional service made your visit that much more enjoyable. We look forward to seeing you again during... More 

Hudson Valley, NY
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were pleasantly surprised by the comfortable beds and excellent shuttle service from JFK courtesy of the Courtyard by Marriott at JFK. The only negative is that there is no complimentary breakfast (go to the Hampton Inn around the corner for that option), and what is on sale, while fresh and nicely presented, sucks $$ out of your wallet at... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear olliedawg, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear the accommodations, from the clean and recently renovated guestrooms, comfort of the bed, and ease of the complimentary shuttle exceeded your expectations. We look forward to hosting your next visit in the JFK... More 

Dubai, United Arab Emirates
Level Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night, as we had an early flight the next day. The hotel is pretty close to the airport. Wouldn't recommend the area for anything else though... Service at the desk is great and very speedy. The rooms are decent, good size and clean. The bed was very comfortable.

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Wien81 Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. We pride ourselves on providing exemplary customer service, combined with the comfort of a cozy bed and comfortable hotel room. We are so glad we exceeded your expectations and hope you choose us again when traveling through the... More 

Kuwait City, Kuwait
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this because of the reviews on tripadvisor the staff are super friendly and helpful after a great check in i got a call from the front desk asking about my flight so they can arrange the wake up call the to advise me about the shuttle i had breakfast its very nice and prices are not high i... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear abdullah_ashkanani, Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. It is terrific to know the staff service and hotel accommodations exceeded your expectations. We look forward to seeing you again soon! More 

alameda, ca
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have stayed here a number of times on the way to JFK as we leave NY. First, the restaurant (while typical of Courtyard for entrees) just has fantastic service. We were served by Abdool last night and he was just competent and friendly. He really makes the experience extraordinary. The hotel is comparable to all other Courtyards in which... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear carobbay, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful the staff was able to exceed your expectations by going the extra mile, especially Abdool. We hope you choose us again when traveling through the JFK area. More 

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