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Courtyard by Marriott JFK International Airport

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145-11 North Conduit Avenue, Jamaica, NY 11436
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Courtyard by Marriott JFK International Airport
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433 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
  • All months
    (433)
  • Mar-May only
    (117)
  • Jun-Aug only
    (131)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (101)
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5 of 5 stars Reviewed 1 week ago

I always choose to stay at Marriott whether it's for business or travel. Marriott hotels are always clean comfortable and very accommodating. For example I often come in late from flights or meetings and there is always a place for me to find something to eat.. And even if their restaurant is closed they have made orders for me or... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear samjenn88, We appreciate you taking a moment to share the details from your recent stay at the Courtyard by Marriott JFK Airport. We are thrilled to hear our accommodating, friendly and professional staff continues to make you feel welcome and well taken care of. We look forward to seeing you again soon during your next visit. More 

Arlington, Virginia
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
2 of 5 stars Reviewed 1 week ago

When you travel a lot for business and stay at Marriott hotels frequently, you often wake up wondering which city you're in today. Despite the "one-size-fits-all" approach to design, the thing I love most about Marriott is consistency: clean room, comfortable bed, friendly service. Unfortunately, I didn't find any of those things at this hotel. From the moment I pulled... More 

Was this review helpful? Yes 3
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear arlingtonman13, We appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. We would appreciate the opportunity to speak to you so you may share further details from your stay in hopes we may better assist you and future guests. I'm hopeful that you can give us the opportunity to... More 

Las Vegas, Nevada
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is definitely one of the better Courtyards that I stay at. The rooms are nice and the beds are great. I usually use a rental car for Long Island meetings and then drop it off before my Manhattan meetings. Access to Manhattan is quick and easy on the E train from Jamaica Station. The Courtyard has a shuttle service... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you so much for your review. A lot of guest stay with us due to the location and the ease to go to Manhattan. We hope to see you again during your next trip to the Big Apple. Daniel Fevre, General Manager. More 

Melbourne, Australia
Level Contributor
198 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 stars Reviewed 1 week ago

I only stayed for a day but could not fault the hotel. From the time I checked in all contact with staff members was good. They were helpful and friendly. The hotel is a bit on the old side but well maintained and comfortable. WiFi could have been a bit faster.

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear AussieStrategist, Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. It is terrific to know the staff service and hotel accommodations exceeded your expectations. We look forward to seeing you again soon! More 

Hollywood, Florida
Level Contributor
80 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You can tell that hotel has been around for a while (at least it seems to). However, it's well maintained. The staff is nice and helpful. I got a room by the elevator and got scared it would prevent me to sleep. But it was not the case. I slept very good and the room was cleaned and nicely decorated.

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thanks you for take the time to write this review. I'm glad you had a good night sleep and hope you will have many more with us. Daniel Fevre General Manager More 

Thousand Oaks, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed there overnight on a layover at JFK, but in a short stay, the staff was exceptional. Everyone from the ladies at the front desk to the Bartender were extremely friendly and helpful. Jason, who helped us with our bags was super friendly. I'm originally from Long Island, and I don't expect too much "friendliness" when visiting places... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you so much for your great review, indeed we have an incredible staff and I 'm so glad you had a short but great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Manama, Bahrain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a top floor room for an overnight stay whilst waiting for my morning flight. Check in was smooth and the front desk were extremely friendly. Room was clean and new. The only issue I had was that the website said there were no interconnecting doors but there were, having said that it was very quiet all night. The... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Mark H, Thank you for choosing the Courtyard by Marriott JFK Airport and sharing details from your recent visit. We are glad you found the guestrooms to be clean and comfortable and you were able to enjoy the ease and convenience of our airport shuttle. We look forward to seeing you again soon. More 

Bangalore, Karnataka, India
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night, I had a very good stay, the room was clean and had a very good view outside. The room was close to Airport and I had a early morning flight to catch. Overall an evening spent well

Was this review helpful? Yes
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for taking the time to post your review. I'm glad you had a very good stay at the Courtyard JFK. Our location is very convenient when you fly to and from JFK airport and our staff is second to none. Once again thank you and we hope to see you again soon. Daniel Fevre General Manager. More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I think what sets this hotel apart from others is the courteous service. We had a change of plans which really stressed us out. Sherian, at the front desk, was extremely helpful and made our experience a great one.

Was this review helpful? Yes 2
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your great comments . It is terrific to know the staff service exceeded your expectations. We look forward to seeing you again soon! Daniel Fevre General Manager. http://www.tripadvisor.com/ShowUserReviews-g47962-d224106-r285395508-Courtyard_by_Marriott_JFK_International_Airport-Jamaica_Qu eens_New_York.html# More 

Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It is truly the staff that made our overnight stay so enjoyable. After a long and not very enjoyable drive, the front desk staff immediately made us feel welcome, quickly checked us in, and answered all of our questions. Later, the restaurant staff, including Abdool, provided us with attentive, but not hovering service. The shuttle service was prompt and efficient... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, General Manager at Courtyard by Marriott JFK International Airport, responded to this review

Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. It is terrific to know the staff service and hotel accommodations exceeded your expectations. We look forward to seeing you again soon! Daniel Fevre General Manager More 

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