We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 26 Jamaica hotels

Courtyard by Marriott JFK International Airport

3.0 of 5 Hotel   |   145-11 North Conduit Avenue, Jamaica, NY 11436
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added Courtyard by Marriott JFK International Airport to your Saves list
Courtyard by Marriott JFK International Airport
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
78%
Ranked #6 of 26 hotels in Jamaica
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
KT182 Cardiff Wales
Write a Review

251 people have reviewed this hotel

Traveler rating
    76
    112
    39
    14
    10
See reviews for
50
57
28
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Cardiff Wales
Top Contributor
54 reviews 54 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed night before a flight. When first approached wasn't too sure of area but the staff and helpful service was perfect. Small eating and bar area but fitted the purpose. Van service to the terminal prompt and very short distance. Would stay again

Was this review helpful? Yes
Arlington, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

Let me be clear: The staff at this Marriott was great. One of the staff spent a long time explaining to me how to get into Manhattan via the subway. All were very nice and super helpful. The problem? The hotel itself... 1. The toilet in my room whenever flushed would basically screech like nails on a chalkboard for about... More

Was this review helpful? Yes
Vinalhaven, Maine
1 review
4 of 5 stars Reviewed 1 week ago via mobile

A very Nicely redone property near the airport. The staff is very friendly and accommodating. The rooms are very modern, and have Kureg coffee and refrigerators. Abdool, who is in charge of the bar/restaurant, is the best! The menu is limited, but good. Very clean. Not much in the local area as is typical of airport hotels in New York.... More

Was this review helpful? Yes
Naches, Washington
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The service in this Courtyard is exemplary. I am a Marriott Platinum Premier and I was treated that way and more. My wife and I arrived around eight and had a great meal in the bistro. The food was good and the service was excellent. The communication ahead of time from the manager made getting from the airport easy and... More

Was this review helpful? Yes
Hackettstown, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a great airport hotel, great van service. As a platinum member they treat you like gold, are very accomodating. Front desk staff has always been very friendly, professional. The rooms are modern and clean and well appointed some with stunning views of JFK airport and long island. Being right at the airport the room are amazingly quiet.... More

Was this review helpful? Yes
Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We arrived at this hotel cold and wet after a long flight from the UK. When we used the room key to enter our room someone was clearly in the room. Not safe,not professional and this has never happened before. On being given a different room we entered only to find it had NO heating and was freezing. Eventually we... More

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear LesleyP Thank you for taking the time to share your feedback from your recent stay and we are so sorry to hear we fell short of your expectations. We pride ourselves on excellent customer service, with an accommodating and helpful staff. We wanted to apologize first and foremost for inconveniencing you and your family during your stay with us.... More

Salt Lake City, Utah, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The is my second and last stay at this place. They are surly, front desk staff are useless and much more interested in the party that is going on in the lobby. They do not pick up at the airport but you have to go to some midstation and there is not way to know when/if they will come by... More

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Good Morning GaryDKennedy1, Thank you for taking the time to share your feedback from your recent stay and we greatly apologize on falling short of your expectations. We pride ourselves on excellent customer service, with an accommodating and helpful staff. We would appreciate an opportunity to hear further details regarding your stay so we may continue to improve and better... More

San Francisco
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My room had been recently renovated and was certainly more stylish and modern than I had expected given the rather shabby common areas. Friendly staff at front desk, bar, and shuttle. Didn't use the restaurant. The shuttle only runs every 30 minutes, so not sure how that compares to other hotels.

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Wine_and_Foody: Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are glad you enjoyed the newly renovated guest rooms and found the staff throughout the hotel to be friendly and accomodating. We hope you will be able to enjoy our Bistro during your next stay with us and look forward... More

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

With the boring convergence of Marriott Courtyards into a fast-food, uninteresting place to sleep (and my own low expectations), it was a surprising and happy happenstance to find the JFK Courtyard to be a one-off with personality. First, it has to be said that Abdool runs a great bar. Customer centric, makes one feel like family, and even generous pours.... More

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Andy A: Thank you for sharing your great experiences at the Courtyard by Marriott JFK Airport. We are glad you have found our unique accommodations, including the renovated guestrooms, the Bistro and convenient shuttle service, to exceed your expectations. We are thrilled you received exceptional service from Abdool, Pavel, Jorge and the entire team, helping to make you feel... More

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed March 9, 2014

As a professional traveler, I get to stay in a lot of hotels. I have now stayed in this hotel a second time in four months. I believe that you should always give the hotel a second chance to make it right. The hotel is not in a great neighborhood but then again, you do not need to go out.... More

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Travelpro_to_go, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are glad you found the guestrooms clean, staff friendly and accommodating, and enjoyed the food and service in the Bistro. We are so sorry for the inconvenience the hot water issue caused you during your stay and would like to... More

Been to Courtyard by Marriott JFK International Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott JFK International Airport

Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard By Marriott Jfk International Airport Hotel
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Courtyard
Jamaica Marriott
Address: 145-11 North Conduit Avenue, Jamaica, NY 11436
Phone Number:
Location: United States > New York > Jamaica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Family Hotel in Jamaica
#4 Business Hotel in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott JFK International Airport 3*
Official Description (provided by the hotel):
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Expedia, Marriott, Tingo, Otel, Hotels.com, HotelsClick, Agoda and Venere so you can book your Courtyard by Marriott JFK International Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Courtyard by Marriott JFK International Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.