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Courtyard by Marriott JFK International Airport

3.0 of 5 145-11 North Conduit Avenue, Jamaica, NY 11436
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Courtyard by Marriott JFK International Airport
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Courtyard by Marriott JFK International Airport
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377 reviews from our community

Traveler rating
    163
    142
    43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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    (377)
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    (79)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

From my driver, Cristian, to the bistro server Ana Maria, everyone was incredibly attentive. It was 5 star attention at 3 star rates. Cristian especially impressed me, I've never had a shuttle driver so engaged and ready to provide information on the hotel. At check-in, Maurice personally walked me through the lobby amenities and services. It was a refreshing level... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Eric H, Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. We are thrilled Ana, Cristian and Maurice were able to accomodate all your needs during your short stay. We pride ourselves on providing exemplary customer service, combined with the comfort of a cozy bed and comfortable hotel... More 

california
1 review
5 of 5 stars Reviewed 2 weeks ago

I accidentally booked the wrong night and when I arrived they were so understanding and made sure I had a room to sleep in! The beds were comfortable and more importantly for me so were the pillows, you know the ones, you melt into them!! The airport shuttle runs every 30 minutes and the driver Christian couldn't have been nicer... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear chrissy1157. Thank you for choosing the Courtyard by Marriott JFK Airport and sharing details from your recent visit. We are glad you found the guestrooms to be clean and comfortable and you were able to enjoy the ease and convenience of our airport shuttle. We are thrilled you found both the accommodations and staff service to exceed your expectations,... More 

Davis, CA
Top Contributor
234 reviews 234 reviews
62 hotel reviews
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is old but has been remodeled but the model just went halfway. We order King Excutive suites and it was extremely small so I can't imagine what a standard King is? Checking in took at least 20 minutes. We waited until the reception person compketed something. We were the only people checking in at 4:00 pm. Finally she... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Chiili, We greatly appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. We would appreciate the opportunity to speak to you so you may share further details from your stay in hopes we may better assist you and future guests. I'm hopeful that you can give us the opportunity... More 

Jerusalem, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One doesn't generally expect too much from airport hotels, but this one was absolutely excellent. Especially noteworthy was the helpfulness of the staff, from the help with the suitcases to the reception desk to the valet parking guy, all were wonderful. The room was well above what we expected. You can find cheaper places near JFK, but this was more... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear cmili, Thank you for choosing the Courtyard by Marriott JFK Airport. We greatly appreciate your positive feedback from your recent stay. It is terrific to know the staff service and hotel accomodations exceeded your expectations. We look forward to seeing you again soon! More 

Indonesia
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Chapter 1: Reservation via Expedia I contacted the hotel directly via email and requested for a quiet room before coming to New York. However, after checked in, I got room 310 which was next to the elevator, so I could hear people dragging their bags in and out the elevator which was very noisy as this is an airport hotel... More 

Was this review helpful? Yes 1
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Sarah L, We greatly appreciate you taking the time to share your feedback and apologize your stay did not meet your expectations. Our operations team has been in contact with Booking.com as the hotel was not aware of the cancellation, nor did anyone at the hotel approve such a cancellation. We are working to rectify this issue for you... More 

cali
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was absolutely wonderful! From the front desk to the shuttle driver. They also had a fitness center that was much nicer than other hotels I had been to. If you are looking to spend some time in nyc, it is about a 45 minute ride into the city via the subway.

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Hi_its_logan15, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. We are thrilled the recently renovated guestrooms, along with the exceptional service provided by the staff met your expectations. We look forward to your next stay with us. More 

Washington DC, District of Columbia
Top Contributor
73 reviews 73 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This area is known for cruddy, pricey hotels. Why should the properties care - most of the customers are one night. I liked this hotel. It is normally out of the company price range, but on a snowy night, it was convenient and affordable. If it weren't for the snow, there would have been free street parking, which I'm told... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Marc R, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear the accommodations, from the clean and recently renovated guestrooms, comfort of the bed, ease of the shuttle and Starbucks coffee, exceeded your expectations. We hope to see you again soon when traveling... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Given the Blizzard conditions, everyone from the shuttle drivers Yakov and Christian to Natalie at the front desk to Paul serving a Bistro full of guests during the Superbowl, was warm, friendly, helpful and the room was great too

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Jack B Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so glad Cristian, Natalie and Pavel were able to make your stay more comfortable with their customer service and professionalism, two qualities our entire staff delivers on. We hope to see you again soon. More 

Vermont
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have never stayed at a hotel where the staff was as caring and gave such personal attention as this hotel. They called me by name each time they saw me, and we're truly interested in why I was there. Took time to talk with me and took an interest in me as a person not just as a patron.... More 

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Travelis4us, Thank you for taking a moment to share your kind words regarding your stay and the staff from your recent visit at the Courtyard by Marriott JFK Airport. As a team, we strive to provide the highest level of service, taking a personal interest in our guests and their needs. It is wonderful to know the team's efforts... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed one night before flight from JFK. The service, room, location and value were awesome. The Management team were extremely helpful, friendly and courteous, and the service and thoughtfulness by Yakov our driver and handler was amazing. We will use the service again. Frank

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear fharte, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport and your continued loyalty to our hotel. We are so glad you were able to enjoy the ease and convenience of our airport shuttle service, along with our clean, comfortable and spacious guestrooms. Most of all, it is wonderful to know... More 

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Additional Information about Courtyard by Marriott JFK International Airport

Address: 145-11 North Conduit Avenue, Jamaica, NY 11436
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott JFK International Airport 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Courtyard
Jamaica Marriott
Hotel Style:
#1 Business Hotel in Jamaica
#2 Family Hotel in Jamaica
#3 Romantic Hotel in Jamaica

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