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Courtyard by Marriott JFK International Airport

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145-11 North Conduit Avenue, Jamaica, NY 11436
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Courtyard by Marriott JFK International Airport
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Courtyard by Marriott JFK International Airport
Courtyard by Marriott JFK International Airport
Courtyard by Marriott JFK International Airport
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392 reviews from our community

Traveler rating
    170
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    43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the hotel for one night and had an amazing experience. Every one of the staff was beyond helpful. From the minute we walked in till the second we checked, we were treated as if we were VIP paying thousands of dollars to stay. Room & Bathroom was clean and included a coffee maker, microwave and small fridge. Definitely... More 

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Stoneham, Massachusetts
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Courtyard by Marriott JFK International Airport Hotel for two weeks on official travel. During that time, Ms. Ana Maria Cruz was a daily sight at the bar and Starbucks in the lobby. She was attentive and courteous and her happy smile greeted me every morning. Thanks to her, my stay was comfortable. Thank you, Ana!

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CT
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I were flying out of JFK for a weeks vacation in Jan. We live over 2 hours from the airport and had an early flight so decided to stay in a hotel the night before. Since the hotel offered parking for the week we thought it would be safer to leave the car there even though it... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Colleen C, We appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. I understand you were in contact with managers at the hotel and we did report your claim to the insurance company as you stated. The insurance company was not able to show any damage occurred while parked... More 

Jhb
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

They renovated the hotel since my last visit. I've also stayed at a few JFK hotels so I'm going to give you a comparison as well. Good points: It's comfy(bed is awesome), rooms are clean and the staff are very very friendly. They follow up with you and make sure you are happy so I felt very much cared for.... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear RyanWoodley, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so glad you were able to enjoy our clean and comfortable guest rooms, along with experience the exceptional customer service our staff is know for. We will also be adding new Spring seasonal items to the Bistro menu in... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I were stranded unexpectedly at JFK due to ice. We had to find a hotel on the fly. We made our way to the hotel shuttle pick up area and just hopped on the shuttle without a reservation. Not only were we seamlessly able to get a nice room, we even got it at the discounted price.... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Heather A, Thank you for taking the time to share the details of your recent stay at the Courtyard by Marriott JFK Airport. We are so glad we were able to make your unexpected layover at JFK comfortable and hassle free, from the convenience of the airport shuttle to the hospitable staff service. We hope to see you again... More 

Grand Cayman
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister-in-law's sister joined me here during layover on my return flight to Grand Cayman, and I must say the service is really good. Staff is very friendly and helpful. Rooms are elegant and beds are fluffy. I will definitely stay here again the next time I have a layover.

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear kailuwowie, Thank you for sharing the details of your recent stay at the Courtyard by Marriott JFK Airport. We are so pleased to hear the guest room accomodations and staff service exceeded your expectations. We look forward to hosting your next trip through the JFK area. More 

Albany, NY
Top Contributor
183 reviews 183 reviews
36 hotel reviews
193 helpful votes 193 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel on its own website based on the high reviews here in T/A. I was a bit surprised by the room rate, which was high, but maybe there were characteristics that justified the rate. We arrived and greeted by the valet [the hotel lot is all valet park], and were told that there were *no* spots available... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear IT-Expert, We appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. Unfortunately, our valet parking is limited and on a first come basis. We apologize for any inconvenience this created during your stay but are glad the staff service represented the level of service we are known for. I'm... More 

Palm Beach, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very friendly staff. Close to JFK International Airport and free shuttle from and to the airport. The shuttle drivers are really friendly, if you have time try the gigantic malls in the area and do not forget to ask when the shuttles will be back to pick you up.

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Hakanvci, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so glad you were able to enjoy the ease and convenience of our airport shuttle service, and take advantage to do some local shopping as well. We look forward to seeing you again soon during your next airport layover. More 

Jamaica, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel at the last minute, when I had to be in Brooklyn and Queens for a family funeral. I selected Courtyard, because I travel for work and Marriott consistently provides a comfortable stay. The service at this Courtyard is great. Our bellman, Yakov, went above and beyond capable and friendly service, anticipating our needs and kindly providing... More 

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Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Brittany L, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so glad Yakov was able to ease your mind during this difficult time with his service and smile. We hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This is the second time I have stayed at this hotel. Both experiences have been great. From a super shuttle driver named Chris to the front desk being welcoming at 10 o'clock... made my day. The rooms were very clean and updated. I will use this hotel again on my next visit to New York.

Was this review helpful? Yes
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott JFK International Airport, responded to this review

Dear Jurgen L, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear the accommodations, from the clean and recently renovated guestrooms to the ease of the shuttle, exceeded your expectations. We hope to see you again soon when traveling through the JFK area. More 

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