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Garden Inn & Suites

151-20 Baisley Boulevard, Jamaica, NY 11434
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Garden Inn & Suites
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Ranked #25 of 29 Hotels in Jamaica
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • All months
    (227)
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    (60)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (52)
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    (37)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Just stayed there. When we asked about all the men around, we were told it was a homeless shelter for 200 men! Very uncomfortable for single women! AC broken, place is filthy! The rooms are very small, shuttle a mess, bathroom fan never turns off. Nothing good to say about this dump!

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Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We are a couple in our 30s. We stayed here for one night as had to catch a flight from JFK early the next morning. We used the hotel's complimentary airport shuttle twice & it was fine on both occasions - quick and ran to schedule. The neighbourhood is rundown - but it is the area around JFK so there's... More 

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Washington DC, District of Columbia
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4 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 1 week ago

On July 8th our flight was cancelled and the airline placed us in this hotel overnight. It is in a bad side of town, air conditioning did not work, paint was peeling from the ceiling overtop of our bed. We were stuck in the elevator. Homeless and people recently released from jail / prison are also patrons of the hotel.... More 

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Travelers are raving about these Jamaica hotels

Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

YUCK YUCK YUCK!!! We were stuck in New York after our flight was delayed til the next day. We booked with Hotel Tonight which showed us nice photos of a clean hotel. We were fooled BIG TIME! The place was nasty, it smelled, the room was dirty with stains all over the carpet and it had the unpleasant aroma of... More 

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Saint Paul
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived at hotel after being directed there by Delta airlines. All rooms had only one queen bed so we would need three rooms for our family. Shuttle was old and filthy. Air was not working, elevator smelled like drugs, lobby was dirty and felt unsafe with many undesirables wandering in and out of hotel. We decided to leave and stay... More 

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London, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Terrible from start to finish. Firstly the front desk clerk tried to charge a more expensive rate than booked, luckily I noticed. Secondly I had booked a two bedded room and arrived to find a tiny double room with barely enough room to swing a cat, never mind two people and their luggage, on phoning reception we were told there... More 

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2 reviews
1 of 5 stars Reviewed 2 weeks ago

The sheets were blood stained, our towels had stains, the TV was broke, there was makeup (not mine) on the pillow cases.. called and asked for clean linen and was told "we are busy, you can wait). Most disturbing place I have ever stayed.

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The place was ok as its close to the airport and has a free shuttle bus. When we tried to check in they said I booked for the wrong day and they didn't have a reservation. After looking through my confirmation we did have a reservation and it was for the right day, they had made a mistake. The air... More 

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London, United Kingdom
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Scruffy hotel. Bed was clean but corridors, lobby, bathroom, were seriously run dun. Our Hotel Tonight description said "Renovated" - I think this place must have last been renovated in the 1970s. Air conditioning was not working (85 degrees outside...!), we tried calling reception 3 times about it but they didn't answer. Avoid this place if you can.

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Los Barrios, Spain
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 20, 2015

This hotel only saving grace is its proximity to the airport and the shuttle bus which drops off at all terminals. It's quite a walk to the pick up point though. Check in was easy but no-one offered to help us to our room which was difficult for us as we had extra luggage. The hotel is very tired and... More 

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