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Garden Inn & Suites

151-20 Baisley Boulevard, Jamaica, NY 11434
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1 room 1 guest
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231 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
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    (60)
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  • Sep-Nov only
    (52)
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    (37)
All months
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Not a great experience here. The only good thing about this hotel is their cream cheese... The cream cheese was heavenly delicious! I wonder where they get it from. Otherwise worst experience ever. The hotel is so busy fully packed that we were't able to get any room service for 7 days! No new towels. We had to leave our... More 

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Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Garden Inn Jamaica NY on Friday, July 31, 2015. I had made reservations more than a month ago, then more recently read the reviews, many of which were very poor and foreboding. To our pleasant surprise, the airport pick up was very prompt, the hotel lobby clean and secure with cordial prompt service.... More 

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Miami, Florida
Level Contributor
479 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This property is really a multi-purpose hotel that also provides I guess temporary public housing. However, I have stayed here multiple times when flying out of JFK and have never had any issues. The staff have always been nice, the rooms are clean and the Wi-Fi is good. There is a huge park across the street that can be enjoyable... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 24, 2015

Just stayed there. When we asked about all the men around, we were told it was a homeless shelter for 200 men! Very uncomfortable for single women! AC broken, place is filthy! The rooms are very small, shuttle a mess, bathroom fan never turns off. Nothing good to say about this dump!

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Travelers are raving about these Jamaica hotels

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 24, 2015

We are a couple in our 30s. We stayed here for one night as had to catch a flight from JFK early the next morning. We used the hotel's complimentary airport shuttle twice & it was fine on both occasions - quick and ran to schedule. The neighbourhood is rundown - but it is the area around JFK so there's... More 

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Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed July 21, 2015

On July 8th our flight was cancelled and the airline placed us in this hotel overnight. It is in a bad side of town, air conditioning did not work, paint was peeling from the ceiling overtop of our bed. We were stuck in the elevator. Homeless and people recently released from jail / prison are also patrons of the hotel.... More 

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Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 17, 2015

YUCK YUCK YUCK!!! We were stuck in New York after our flight was delayed til the next day. We booked with Hotel Tonight which showed us nice photos of a clean hotel. We were fooled BIG TIME! The place was nasty, it smelled, the room was dirty with stains all over the carpet and it had the unpleasant aroma of... More 

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Saint Paul
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 13, 2015

Arrived at hotel after being directed there by Delta airlines. All rooms had only one queen bed so we would need three rooms for our family. Shuttle was old and filthy. Air was not working, elevator smelled like drugs, lobby was dirty and felt unsafe with many undesirables wandering in and out of hotel. We decided to leave and stay... More 

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London, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 13, 2015

Terrible from start to finish. Firstly the front desk clerk tried to charge a more expensive rate than booked, luckily I noticed. Secondly I had booked a two bedded room and arrived to find a tiny double room with barely enough room to swing a cat, never mind two people and their luggage, on phoning reception we were told there... More 

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2 reviews
1 of 5 stars Reviewed July 11, 2015

The sheets were blood stained, our towels had stains, the TV was broke, there was makeup (not mine) on the pillow cases.. called and asked for clean linen and was told "we are busy, you can wait). Most disturbing place I have ever stayed.

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