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All 27 Jamaica hotels

Garden Inn & Suites

2.0 of 5 Hotel   |   151-20 Baisley Boulevard, Jamaica, NY 11434
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Ranked #22 of 27 Hotels in Jamaica
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181 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I chose this hotel because the price was unbeatable and I was prepared for a less than pleasant one night stay before I flew home. Well, to my surprise, this turned out to be one of my best experiences at a JFK airport hotel! When I reached Federal Circle (after a harrowing time because the Airtrain was down), the hotel... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I usually check in into a hotel with an open mind, taking everything I've read on a review with a grain of salt, because everybody experience is different. I don't even know where to start with this hotel. The first night when I checked in, my hotel room was short of towels and when i called front desk requesting we... More

Was this review helpful? Yes 2
Virginia Beach, Virginia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Found this hotel through hotels.com, which was my first time going through that site. I was a little hesitant with paying for the night upfront with a clear no refund policy. Check in was no problem! Two ladies at the front desk were pleasant. We entered the room and there was only ONE towel and wash cloth in the bathroom.... More

Was this review helpful? Yes 1
Herndon, VA
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 2, 2014

I missed the last flight out of JFK late on Thursday of Labor Day weekend and Jet Blue put me up at the Garden Inn and Suites. While I was thankful for the hotel voucher, I would NOT recommend this hotel. They have a decent shuttle from the airport and pleasant staff. However, the building is dated. The brass elevators... More

Was this review helpful? Yes 2
Malmo, Sweden
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 2, 2014

We stayed here for one (short) night after arriving late at JFK airport. The location is very convenient, and the hotel offers a free shuttle bus to the airport. It will take you directly to any terminal, so you don’t even have to transfer to the AirTrain. The hotel doesn’t feel very up to date, although they claim to have... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 26, 2014

Delta booked my wife and three kids in here at 2am on Monday morning following a flight not being able to connect. They gave us keys for a room on the fourth floor which did not work and a room on another floor with only one bed in it. We went down to the desk to get new keys only... More

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San Diego, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 14, 2014

Out of the last 3 years, I have spent 339 days in hotels. I must say that this is the worst hotel that I have ever seen. (For comparison, I usually stay at hotels such as Holiday Inn, Courtyard.) This place is just downright nasty. Stained carpet, splatters all over the wall, dirty bathrooms, terrible mattress, bugs in the bed,... More

Was this review helpful? Yes 1
Springfield Gardens, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

My home was flooded out during Spring 2014. It was impossible to find a Pet-Friendly Hotel at the last minute in my area. Fortunately, I was directed to this hotel and was Amazed by the friendliness of the staff. First, the hotel lobby was immaculate and comfortable. Next, the Front Desk Agent (Lorraine) who greeted me was not only welcoming... More

Was this review helpful? Yes 1
QLD, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 4, 2014

Stayed July 2014. Hotel was clean and comfortable. The only little irritant was when i ask for change at the reception i was told they don't give change. I told them that the vending machine was not accepting $5 bills and i need some $1 notes. Finally after some insistence they gave in. It was frustrating having to beg foe... More

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St. Augustine
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 29, 2014 via mobile

I was sent to this hotel after I voluntarily relinquish my seats due to an overbooked flight. The rooms are horrible I felt like something was crawling on me and the furniture was in very poor condition the desk scribbled on the view was the yeah compactor I felt like someone threw up the 1970's and left it there the... More

Was this review helpful? Yes 3
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Additional Information about Garden Inn & Suites

Address: 151-20 Baisley Boulevard, Jamaica, NY 11434
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Garden Inn & Suites 2*
Number of rooms: 185
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Also Known As:
Crowne Plaza Jfk Airport
Crowne Plaza Jamaica

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