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Sleep Inn Jamaica

2.0 of 5
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177-08 Liberty Ave, Jamaica, NY 11433
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Sleep Inn Jamaica
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Ranked #17 of 29 Hotels in Jamaica
A recent review
4 of 5 stars reviewed 3 days ago
CathyAnnU London, Canada
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138 reviews from our community

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    42
    7
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27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
Top Contributor
55 reviews 55 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great place to stay the night and be fairly close to the airport. Room was very clean and the bed was SUPER comfortable! Free breakfast, free airport shuttle. Friendly staff! Would definitely recommend this hotel.

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New York
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a 4 night stay at this hotel. I got a beautiful secluded room on the top floor, it was everything I wanted. The staff were wonderful, the shuttle drivers were great, breakfast was good, it was close to Jamaica avenue so I got a lot of shopping done...I couldn't ask for anything else... It was just simply "wonderful"

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Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I flew into JKF and booked this hotel for night as we had flight following morning and it was a decent rate. We arrived at JFK around 9:30PM and before we boarded airtrain called hotel for shuttle pickup which we were told ran until 11PM. We were informed shuttle was on it's way but after waiting outside... More 

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Santa Fe, New Mexico
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I work for a major airline and have to commute to my base (JFK) and stay overnight, on my own dime. I am familiar with all of the hotel options around the airport, and The Sleep Inn is actually a good deal, and a not-so-bad lodging option. Let's be clear: As others have mentioned, you likely won't be taking a... More 

Was this review helpful? Yes 2
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review

We appreciate the time you have taken to make us aware of the issue regarding our shuttle service and we truly regret any inconveniences you experienced. Your comments allow us to pinpoint areas in which we can make improvements and create a better experience for our future guests. We do understand that time is precious and are currently working on... More 

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 weeks ago

I have to be honest, The hotel was very clean and orderly, HOWEVER, After checking in with my husband and daughter, We were given our keys and proceeded to our floor. When the elevator door opened up there was a very faint smell of marijuana in the halls. The stairway door was propped open with a trash can for weed... More 

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PA
Contributor
18 reviews 18 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

We arrive for a long flight @ jfk airport @10pm call the hotel right away to let them know that we need a shuttle to get to there hotel.Salef the receptionist told me to call after we got our luggage & go to Federal circle Where we get thère shuttle, we got our luggage @ 10:30 proceed to federal circle... More 

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Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review

Good evening. Thank you for sharing your feedback from your stay. I am saddened to hear your comments about the bad customer service you received. We are usually known for our friendly and attentive staff and I am truly sorry that this was not the case during your visit. I have shared this with my staff and used this feedback... More 

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed January 22, 2015

I stayed here for 1 night and wished I had never booked this hotel !!! We arrived at JFK at 11.05pm and our first warning sign was that it wasn't even recognised as an airport hotel as it wasn't even listed at JFK's hotel telephone information area so I had to call them from my personal telephone using the number... More 

Was this review helpful? Yes 2
Jacksonville, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2015

I have been on my business trip staying at your hotel for an entire month. Since staying in this hotel location there is only one negative thing that has happened. An accusation was made against me for smoking in room number 305 which did not occur. I was charged 250 dollars on New Years Day. This really upset me beyond... More 

Was this review helpful? Yes 4
Wallingford, Connecticut
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 18, 2015

We had an early flight so decided to stay over night at a hotel near the airport. This hotel had a shuttle to and from JFK and the price was great. It was nothing fancy but the people were great, helpful, friendly and went out of their way to make sure you were comfortable and satisfied. The room was clean... More 

Was this review helpful? Yes 1
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review

On behalf of our hotel and the staff, thank you for taking the time to leave a positive review. We're especially glad you enjoyed breakfast and that you found the staff to be helpful and friendly. We strive to provide excellent service and we hope to see you again soon! More 

Lebanon, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2015

Is a beautiful hotel. Very quiet and clean. The breakfast was nice and everything was perfect. There are a few restaurant close to the hotels and they have delivery. I like it. The room was very clean and organization. They have parking and the Wi-Fi work good.

Was this review helpful? Yes 2
Monica H, Front Office Manager at Sleep Inn Jamaica, responded to this review

On behalf of our hotel and the staff, thank you for taking the time to leave a positive review. We're especially glad you enjoyed breakfast and the cleanliness of the hotel. we strive to provide excellent service and we hope to see you again soon! More 

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