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Sheraton JFK Airport Hotel

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132-26 South Conduit Avenue, Jamaica, NY 11430
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Sheraton JFK Airport Hotel
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Sheraton JFK Airport Hotel
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277 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
    (277)
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    (93)
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    (48)
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    (63)
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

My flight got in late to JFK and I arrived at federal circle where a shuttle bus was waiting for me to take me to the hotel . I got to the Sheraton where I was greeted and welcomed by a young man name Terrance. He had several guest in front of me that he was checking in as well... More 

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Louisiana
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If arriving from JFK, you need to take the train to Federal Circle and then wait at the shuttle pick up location. You also need to call for pick up as the shuttle doesn't run unless they have a drop off. Rooms were large and fairly quiet. Staff was very helpful-assisted with ordering pizza and recovered my son's lost wallet!... More 

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Dearborn, Michigan
Level Contributor
116 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Not quite 5* as the hotel is a bit worn and area is so unattractive. Wish they had a 4.5... Lol..But the staff is exceptionally nice! Freddie, who checked me in was so pleasant and helpful! The room was recently remodeled. I had a nice deep bath tub...newly tiled... And the bed was SUPER comfortable. Ate dinner in the restaurant.... More 

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Los Angeles, California
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

The choices around JFK are pretty limited, but even so ... My room was not very clean as several of the pillows had a strong smell of someone's aftershave, so clearly the pillow cases had not been changed. Also, the noise from the hallways was annoying. I stayed at the Hilton last time, and although that hotel isn't that great... More 

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Montreal
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here a few times when forced to fly through JFK (usually arriving in the evening and leaving by 6 or so in the morning). The hotel is clean (if a bit dark and gloomy, but oh well), well-appointed, with first-rate service (especially by the front-desk people - they have always been very friendly). The little restaurant in the... More 

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Washington, District of Columbia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying at this hotel on a weekend trip up to NY. The customer service was outstanding. I was first greeted by Elda and she made sure that I was checked in quickly and that I knew exactly where to go when I had questions about the area. I was kind of stressed out when I... More 

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Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear April H, Thank you for your wonderful review!! Elda is a great employee and I am delighted that she took care of your needs and you were able to relax and enjoy your stay. Look forward to welcoming you back in the near future.. More 

Glendale, California
Level Contributor
261 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel to NYC often and for an early morning flight back to LA I find it more convenient to spend my last night here rather than in Manhattan. They have a free shuttle which saves taxi fare. I stay on the club level which includes a modest breakfast but adequate and an afternoon happy hour with drinks and finger... More 

Was this review helpful? Yes 1
Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear blubs99, Thank you for your review. I am happy that you chose to stay on our club floor and avail of our Complimentary breakfast, Evening drinks and finger food. We take pride in deivering a very clean hotel and we look forward to welcoming you back in the future. More 

Princeton, New Jersey
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were not expecting to be so pleased with an "airport hotel", but the Sheraton JFK was a nice surprise. Very comfortable stay, good food/bar, swift shuttle service to/from hotel/airport, and $21/day parking.

Was this review helpful? Yes 1
Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear traveholic87, Thank you for your review.We are delighted that we exceeded your expectations and we look forward to welcoming you back in the near future.. More 

London
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was expecting a terrible typical airport hotel - but in fact this place is absolutely what you need from an airport hotel. A swift shuttle service, a great bar, and perfectly comfortable rooms. No need to look elsewhere for JFK.

Was this review helpful? Yes 2
Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear danvan1, Thank you for your review. We take great pride in the our rooms and we are delighted that you enjoyed your stay. More 

Albany, NY
Level Contributor
190 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There are many choices with which hotel to stay near JFK Airport. We’ve stayed in several at this point. This Sheraton is easy to find and has ample space in their private lot for your vehicle. Front desk staff was professional and quick. There is iced lemonade in the lobby at most times. Bar and restaurant waitstaff prompt with good... More 

Was this review helpful? Yes 1
Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear IT-Expert, Thank you for your wonderful review. The team is delighted with your comments and we look forward to welcoming you back to JFK in the near future More 

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