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Sheraton JFK Airport Hotel

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132-26 South Conduit Avenue, Jamaica, NY 11430
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Sheraton JFK Airport Hotel
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Sheraton JFK Airport Hotel
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259 reviews from our community

Traveler rating
    102
    84
    47
    16
    10
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40
40
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94
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seminole, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

After a long flight from Europe, this was a great location near JFK to break up the trip before a flight home the next morning. Lobby was a bit more dated than I had expected but the desk staff and lounge / restaurant staff were very pleasant and gave a warm welcome. The guest room was OK, but also a... More 

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San Francisco, CA
Top Contributor
66 reviews 66 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Following the hotels written instructions, well I was in transit on the JFK air train towards Federal Circle, I telephoned the Sheraton JFK hotel that I was in transit. I arrived at about 2 AM and proceeded to the pick up spot. I waited and waited. Transport workers warned me that the man sitting near me was mentally Ill and... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

My wife and I and 2 toddlers stayed here while breaking up a trip from the West Coast to Europe. It was very convenient and the rooms are clean and comfortable. The staff is very good and the shuttle to the airport convenient. The food is good in the restaurant as well. The only thing I would say is it... More 

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Montreal
Top Contributor
112 reviews 112 reviews
42 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My buddy and I stayed at the Sheraton JFK for a night between flights down to the Galapagos Islands and were very happy we did. The hotel has a free shuttle to and from JFK Airport (call at the courtesy phones for them to come and get you). Upon check in, we were told that we had a room with... More 

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Queens, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I didn't expect much from the Sheraton JFK simply because of its location and it being affiliated with an airport. I have to say it exceeded my expectations, however. For one, Freddie was extremely welcoming and attentive. After we checked in, he offered to take our luggage upstairs. We were only there for 2 nights and didn't have that much... More 

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Reigate, United Kingdom
Top Contributor
51 reviews 51 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked lounge level room ahead of 3.30 am departure. Lounge was a lovely wind down space. The room was to a good standard. The bus transfer to the airport was slick and trouble free. Whilst the exterior was a standard airport hotel, inside had a nice touch of character which I again liked. This hotel did everything we needed with... More 

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Columbus
2 reviews
5 of 5 stars Reviewed 1 week ago

Although we came to the city to attend a funeral, this hotel was perfect! When my husband and I arrived to the hotel, we were greeted with several warm welcomes and immediate assistance from all. Unfortunately we were not able to check in right away as we arrived to the hotel a few hours earlier than normal check in time.... More 

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Naples, Florida
Top Contributor
161 reviews 161 reviews
73 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 1 week ago

If you have an overnight near JFK, this is a very good choice. The hotel looks a lot different on the inside as if it was recently renovated. My room was very large and very modern which was a surprise given the outside. Lobby also looked to be fairly new. Staff was very polite and efficient and had some good... More 

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Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear jmoonesq, Thank you for your review. I am delighted that your enjoyed your stay and your feedback on the services in the hotel is very welcome. Our upgrade to our windows is appreciated by a lot of guests and I am delighted that you had a great nights sleep. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We came with are families for two days and the staff was great. There was a front desk person her name was Elda who went out of her way to make the trip amaizing. The rooms were not the best but they were clean and comfortable. Thank you sheraton jfk for going out of your way for making this trip... More 

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Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear benson78, Thank you for your review. I am delighted that you enjoyed your stay and I and very happy that Elda at the front desk went out of her way to ensure that you had a good stay. I will pass on your comments to her. Thank you again. More 

Bengaluru (Bangalore), India
Top Contributor
54 reviews 54 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for two nights with my wife. Had a terrible experience with this hotel. So my room booking was a corporate one and so had only one breakfast included in the room rate. Since I am a SPG platinum member, i didn't bother much since I could have breakfast at the club lounge. When we went to club lounge... More 

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Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Bengaluru (Bangalore), India. Thank you for your review. I do apologize for the low level of service during your stay.We consistently strive to achieve high standards of service and regret we failed to meet your expectations on this particular occasion. I value your feedback and I do hope that you will give us another opportunity to deliver the service... More 

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