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Sheraton JFK Airport Hotel

3.5 of 5 132-26 South Conduit Avenue, Jamaica, NY 11430
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Sheraton JFK Airport Hotel
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Sheraton JFK Airport Hotel
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142 reviews from our community

Traveler rating
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    28
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Monte-Carlo, Monaco
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Terrible depressing decor , 50 shades of brown, but comfy bed, clean , nice bathroom and shower. Biggest problem is noise. Right on the freeway and the flight path. Bring your ear plugs. Try getting it on Hotwire -cheaper than the rate shown here

Was this review helpful? Yes
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

For over twenty years, we have family reunion once a year in different states across the United States and this has afforded us the opportunity to review all types of hotel brand names. We have stayed at different Sheraton locations at different times. Sheraton JFK NY gets one of our overall best ratings for their customer service due to the... More

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California
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

OK hotel for being near JFK. Apart from that convenience, there's not much else to say about it. Plus - convenient location, regular shuttles, staff friendly and helpful. Minus - small rooms, noisy, not the best neighborhood, nothing around, nonexistent lounge.

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Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel had Very friendly staff. Room was clean. A bit small but did the trick for a night. The restaurant had great food and a little pricey if you aren't from the area. I would recommend for a business trip or couple of days stay.

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Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Great customer service and quality. I would recommend to anyone looking to stay overnight before departing on an early morning flight! The food in the lounge was very good. The best chicken soup I have had in a long time - tasted like grandma's home-made soup.

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Miramar, Florida
Top Contributor
52 reviews 52 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern and sleek lobby and rooms. Excellent club level amenities-hot breakfast and hot snacks . Shuttle to and from JFK. Great for business traveler. Parking is limited so if you don't need a car-use the shuttle. Staff was very accommodating.

Was this review helpful? Yes 4
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear CASABOHEMIA, Thank you so much for sharing your recent experience regarding the Sheraton JFK with Trip Advisor. We are truly pleased that you were able to use and enjoy the amenities we offer. We will be sure to share you comments with the entire team. Thank you again! More

Miami, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a great hotel to stay. The hotel was clean, the staff were very friendly and attentive and also the management whom I met. I asked for a cab and within no time one was there waiting for me. The internet near the dining area was very convenient and allowed us to keep the kids occupied for a bit.

Was this review helpful? Yes 3
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Stevie J, Thank you so much for giving us a perfect score and for sharing your experience with Trip Advisor. We are very pleased to learned that we have met and exceed your expectations. Your feedback will be shared with the entire team. Again thank you for choosing the Sheraton JFK, we hope to host you again soon. More

Grand Cayman
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I was expecting more from Sheraton but was disappointed with our recent stay. The staff did not seem happy to be working. One of whom appeared to be a supervisor or manager at the front desk, she was not very enthusiastic or friendly at all! The bellman and concierge did make up for this though, don't know the names but... More

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Caymanlife, Thank you for taking the time out to share your experience about the Sheraton JFK with the Trip Advisor family. We are truly surprise to read your comments regarding your check-in experience. On entire team are all praised on how friendly, eager to help and knowledgeable they are. We do thank you for recognizing our bell staff, they... More

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are clean and decent sized. Just cant understand why they put a file cabinet in front of air conditioner/heater which blocks all the air flow. They provide shuttles services to JFK. Only down fall is that upon arrival, you would need to take the air train to Federal Circle to catch the shuttle. Going back to JFK departure level,... More

Was this review helpful? Yes
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Raymond L, We appreciate you pointing out the great features of our property including the hotel's condition, location. As per the Port Authority all JFK Airport hotels shuttles MUST pick up their guest from the designated pick up area which is Federal Circle Station, We thank you for your candid feedback, it is only through the guests eyes we... More

Bethlehem, Pennsylvania
Top Contributor
95 reviews 95 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was a very nice hotel. We stayed overnight for an early morning flight out of JFK. Hotel was clean. Room was quiet and well-appointed. Be advised, there are no restaurants in the immediate area. You are sort of captive to eat on property. We did. The food was good. There were salads and sandwiches as well as entrees. Sandwiches/burgers... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear W1nterBaby, Thank you for your kind feedback, although we obviously dropped the ball with your wake up call and not inquiring if you had a vehicle on property, and for that we apologize. Thank you for the great review of our property. Again, we apologize for the initial mix-up and thank you for bringing it to our attention. Warm... More

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Additional Information about Sheraton JFK Airport Hotel

Address: 132-26 South Conduit Avenue, Jamaica, NY 11430
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton JFK Airport Hotel 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Jamaica Sheraton

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