Sheraton JFK Airport Hotel (Jamaica, NY) - Hotel Reviews

souness55

shanghai

Contributor

15 reviews

13 hotel reviews

Reviews in 12 cities

15 helpful votes

“What a Pleasure!”

Reviewed May 14, 2013 NEW

Stayed 2 nights and though expensive, GREAT VALUE FOR MONEY. because the staff try so hard to make a difference. Exceeded my expectations, from the small club lounge area for breakfast on 7th floor, to the sped of pick up when waiting at JFK Federal Circle at midnight. But best of all was everyone I met used their initiative to... More

Was this review helpful? Yes

Problem with this review?

bigtimegypsy

santa rosa

Contributor

14 reviews

11 hotel reviews

Reviews in 12 cities

11 helpful votes

“friendly,engaging,informal--a surprising experience for nyc”

Reviewed May 1, 2013

we stayed here the night before an unexpected snowstorm. ordinarily i wouldn't stay at the airport in ny, but we were afraid we wouldn't make it out to the airport for our onward flights once the snow started falling. the hotel's a coupla miles from the airport, and, as reported, not the quietest rooms i've been in. but that was... More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to review our hotel. We are glad to hear of your great experience with us! We pride ourselves on our team member's engaging culture always looking for options to make our guest experiences more memorable and are glad we were able to deliver. We look forward to seeing you again real soon! More

Dan H

Leesburg, Virginia

Senior Reviewer

8 reviews

7 hotel reviews

Reviews in 6 cities

6 helpful votes

“So so and will avoid when possible”

Reviewed April 29, 2013

I only stay at this hotel when there is no other choice. I've had to stay there when my first choice Courtyard Marriott was booked. Rooms are small and both times I've stayed there there was a lot of noise. I arrived at Federal circle and called for the shuttle. Half an hour later no shuttle called again and the... More

Was this review helpful? Yes 1

Problem with this review?

Thank you for taking the time to review our hotel.We strive as a hotel to provide you with a clean friendly place to stay. When and if time permits please reach out to me at. 718.425.1255 so that we can further discuss the issues which you have experienced. I look forward to speaking to you shortly and addressing these issues. More

MyrtBeachLover

Philadelphia, Pennsylvania

Senior Contributor

22 reviews

9 hotel reviews

Reviews in 10 cities

8 helpful votes

“Great stay, spacious rooms!”

Reviewed April 22, 2013

Dropped into the Sheraton late at night and the front desk employees were very gracious. We checked out the room beforehand and it was very clean. All was as it should have been. Called downstairs once and they were very friendly. Airport shuttle and a shuttle to other well knows in the area. Great stay!!

Was this review helpful? Yes

Problem with this review?

Thank you so much for your wonderful feedback regarding your most recent visit. We strive as a hotel to provide you with a clean friendly place to stay and we are so very pleased we provided that to you. We look forward to seeing you soon! More

S B

Detroit, Michigan

Senior Contributor

22 reviews

13 hotel reviews

Reviews in 13 cities

20 helpful votes

“Decent Stopover Hotel”

Reviewed April 7, 2013

Stayed here just for the night to catch a flight next morning. Shuttle runs every half hour and it is not too far from JFK. Bedroom and Bathroom are nice. Club level has coffee machine and place to hangout in the lounge which is nice, so you are not sitting in the room.

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to review our hotel. I am very happy to hear that you have enjoyed our club lounge and enjoyed our rooms. We take pride in providing exceptional customer service and cleanliness and are so happy that we were able to accommodate your needs.I hope that you visit us again soon should your travel needs... More

gymtraveler

Baltimore

Contributor

14 reviews

11 hotel reviews

Reviews in 11 cities

29 helpful votes

“Seriously Sheraton ... It might be better to not have an airport hotel or reflag this.”

Reviewed March 19, 2013

Maybe my night is making me angrier than need be but honestly what a mistake booking this hotel if you arrive on a late night flight. Unless you need to be by the airport or you are coming in during rush hour, you are better off picking a Sheraton or another Starwood property in Manhattan unless you are on a... More

Was this review helpful? Yes 1

Problem with this review?

Thank you for the review of your past stay with us. We truly apologize for the multiple inconveniences you experienced during your stay with us. While we are glad to hear your positive feedback regarding our shuttle driver. The room accommodations you received are not indicative of the level of service we provide. We also want to thank you for... More

Stevo9999

Moulsford on Thames, United Kingdom

Senior Contributor

29 reviews

7 hotel reviews

Reviews in 20 cities

4 helpful votes

“Still being made over, which was off putting.”

Reviewed March 16, 2013 via mobile

Stayed here for one night, as one of the better hotels at the airport. The staff were excellent, most friendly I had experienced in my week trip, the rooms were nice, and the restaurant good. However while eating my dinner I was distracted by workers hanging pictures around the restaurant.

Was this review helpful? Yes

Problem with this review?

Our goal is to provide you with a clean and friendly place to stay while you are away from home. I am so very pleased that we provided that during your most recent stay at our property. I too have to agree with you that we have the friendliest staff memebers. Please accept my apologies for the interupption during your... More

skylerjustice

Senior Reviewer

8 reviews

5 hotel reviews

Reviews in 6 cities

3 helpful votes

“Basic Airport Hotel”

Reviewed March 15, 2013

We only stayed here for one night before flying out the next morning, and overall the experience was pretty nice. This hotel has all the basic services and amenities that you would expect from an airport hotel including a 24-hour workout room, business center for printing boarding passes, and a shuttle to JFK that runs every 30 minutes. The rooms... More

Was this review helpful? Yes

Problem with this review?

We are pleased that you have enjoyed your stay with us!! We take pride in providing exceptional customer service and cleanliness and are so happy that we were able to accommodate your lodging needs. Please accept my apologizes for the noise situation as you stated we are in NY and New Yorkers are known to love honking. I hope that... More

CruiseCriticMatt

Contributor

15 reviews

3 hotel reviews

Reviews in 7 cities

2 helpful votes

“Driving myself would've been easier.”

Reviewed March 8, 2013

This is an airport hotel. Not much else to say. That said, we stayed there prior to a 5 am flight with the only advantage being the ability to leave our car and grab a shuttle. Parking was a few bucks less than JFK. Upon check-in, we were told that there was no parking available and we'd need to find... More

Was this review helpful? Yes

Problem with this review?

We are pleased that your overall experience was positive. We take pride in providing exceptional customer service and cleanliness and are so happy that we were able to accommodate your lodging needs. Please accept my apologizes with in regards to the parking situation. Many of our guests love the option of leaving their car with us during their travel times... More

cheryl w

Miami Beach, Florida

Reviewer

3 reviews

Reviews in 3 cities

4 helpful votes

“Almost perfect”

Reviewed January 23, 2013

This hotel is over all nice , a definite three star. The decor is up to date the rooms are cozy. The staff is nice & polite . Other than the toe nail that was on my allegedly clean bathroom floor. I can't complain.

Was this review helpful? Yes

Problem with this review?

Thank You for taking the time to review our hotel. We are pleased that your overall experience was positive.I have passed your comments to our housekeeping department for immediate follow up. We take pride in providing exceptional customer service and cleanliness and are so happy that we were able to accommodate your lodging needs. We look forward to your next... More

Trendy DoubleTree Suites by Hilton Hote... 2,975 reviews	Family-friendly Casablanca Hotel Times Square 2,591 reviews	Romantic Langham Place, Fifth Avenue 617 reviews	Luxury Sheraton New York Times Square H... 955 reviews
ABS:HotelCheckRates-d93352?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d113317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d1776857?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d93555?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Hilton New York JFK 257 reviews	Courtyard by Marriott JFK Intern... 176 reviews	Hampton Inn NY - JFK 528 reviews	Fairfield Inn New York JFK Airpo... 367 reviews
ABS:HotelCheckRates-d99463?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d224106?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d224601?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d238137?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Hilton Garden Inn Queens/JFK Air... 273 reviews	Holiday Inn Express At JFK 357 reviews	Days Inn JFK Airport 282 reviews	Sleep Inn JFK Airport Rockaway B... 49 reviews
ABS:HotelCheckRates-d501354?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d266059?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d574186?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d3225269?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Sheraton JFK Airport Hotel, Jamaica

Sheraton JFK Airport Hotel

157 reviews from our community

Been to Sheraton JFK Airport Hotel? Share your experiences!

Additional Information about Sheraton JFK Airport Hotel

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Jamaica

Hotels around Jamaica