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All 26 Jamaica hotels

Sheraton JFK Airport Hotel

3.5 of 5 Hotel   |   132-26 South Conduit Avenue, Jamaica, NY 11430
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67%
Ranked #6 of 26 hotels in Jamaica
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A recent review
5 of 5 stars reviewed 2 days ago
Matt D Fort Dix, New Jersey
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126 people have reviewed this hotel

Traveler rating
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    24
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19
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48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Fort Dix, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

The proximity to the JFK Airport with the wonderful shuttle service makes the JFK Sheraton and ideal hotel for business travelers. Once I was in the hotel the bar/restaurant area was great. The food was awesome and the number T.V.s ensured I did not miss the game regardless where I sat. The rooms are like a home away from home.... More

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Kilkenny
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here while waiting for flights to go home and have to say that I was extremely happy with my stay! The staff were wonderful from check in to the restaurant! They also have a shuttle to and from the airport which is a great convenience!! It also had a small store which you could purchase snacks and drinks! It... More

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is like a step back into the 70,s.I can only describe it as brown .On arrival there are no snacks or coffee available in the lobby area despite the fact that lots people arrive late into JFK.Decor -drrrr .However beds and pillows very comfortable .Spend the time and the money and go into The city

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Cincinnati, Ohio
2 reviews
3 of 5 stars Reviewed 2 weeks ago

With a 7:40 am departure from JFK booked, I logged on to TripAdvisor to find a hotel close to JFK for the night before the flight. Based on the many positive reviews, and the modest price, I booked the Sheraton JFK Airport Hotel. I'm not sure I would stay there again. Above all else, a hotel must provide an environment... More

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Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Jeff H, Thank you for taking the time to write a review. I apolgise for the issue with your room as we aim to provide every guest with a comfortable and clean room. We try to help all our guests with any questions or issues they may have and we are delighted that one of our team members helped... More

Belgium
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night before our departure. The hotel is conveniently located for JFK, I guess this is the main (only?) reason to stay there. Room was definitely fine with no frills. A bit disappointed from breakfast maybe because I had the experience of the Sheraton in Times Square but for sure you will not starve. With our 4 and... More

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Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear everywhere_everyway, Thank you for taking the time to write a review. Thank you for your comments about the room and your comments about the breakfast has been shared with the food and beverage team. I hope you enjoyed your vacation and we look forward to welcoming you back in the near future. More

Tortola, BVI
Contributor
19 reviews 19 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is good just a few minuted from JFK, free shittle bus runs every 30 minutes. Rooms are clean and functional with free wifi. All staff I came into contact with were very pleasant and helpful. Restaurant is ok and open till late. Only drawback is nothing much in the area, nowhere to walk to but apart from that I... More

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Sam1496, Manager at Sheraton JFK Airport Hotel, responded to this review

Dear TortolaTraveller, Thank you for taking the time to write a review of our Hotel. We are delighted that you enjoyed your stay and we look forward to welcoming you back in the near future More

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff at check-in were quick and efficient. They seemed to understand that I had been traveling for many hours and was tired. I got my room key within a minute of check-in. Perfect! The room was not fancy, but everything worked well including internet. In the morning, I was not sure whether breakfast was included. When I asked the front... More

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Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear azimamz,Thank you for taking the time out to provide us with a feedback about your recent stay with us. It seems as if you had a wonderful stay at our property. We love to hear that our hotel and team was able to exceed your expectations. I hope that your travels will bring you back to our hotel again More

Albany, New York, USA
Top Contributor
55 reviews 55 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I one night at the Sheraton JFK Airport hotel after returning from a four week vacation in Europe. We had been up for almost 24 hours when we were cleared by customs, and we did not want to drive home to Albany without first getting some sleep. This is not five-star or even four-star hotel, but it... More

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Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Danny38, Thank you for taking the time to provide us with a detailed feedback regarding your recent stay at the Sheraton JFK. We are excited to hear that our hotel and staff were able to meet and exceed your expectations. It is always motivating to hear that our team is doing a great job at providing excellent service. We... More

New Haven, CT
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 28, 2014

In the past, when we have needed a JFK hotel with parking, we have stayed at the Fairfield Inn, which we liked a lot. This time, however, their parking option wasn’t available (apparently because they were working on the parking lot, though it took a long time to get this information out of the indifferent reservations clerk), so we stayed... More

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear LEB123, Thank you for taking the time to provide us with your feedback about your stay and for giving us a perfect score!! We are pleased to hear that you enjoyed your stay and our restaurant It is very pleasing to hear that you had such a great time with us. Your feedback will be shared with the entire... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

Most people would say I'm a glass half full type of girl but, today I ran into a series of doom and gloom events. Lucky for me, the front desk agent Tonesha was patient, competent and compassionate. She resolved my situation extremely well. There are somethings we can't control but, in a best case worst case scenario, I'm happy to... More

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Lissette A,thank you for providing your feedback about your stay here at the Sheraton JFK Airport hotel. It is always exciting to know that we are keeping our guests happy. We pride ourselves on providing service that makes our guests feel welcomed and contempt. Tonesha is one of our 'GEMS" that works the front desk. She's an amazing individual,... More

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Additional Information about Sheraton JFK Airport Hotel

Address: 132-26 South Conduit Avenue, Jamaica, NY 11430
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton JFK Airport Hotel 3.5*
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Also Known As:
Jamaica Sheraton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Jamaica #8 Business Hotel in Jamaica
Hotel Class
Official Description (provided by the hotel)
The Sheraton JFK Airport Hotel is a new, full service hotel featuring a sleek design, and everything you need to be comfortable and productive. Located just 0.5 miles from John F. Kennedy Airport ... more   less 
Number of rooms
150

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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