We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 26 Jamaica hotels

Sheraton JFK Airport Hotel

3.5 of 5 Hotel   |   132-26 South Conduit Avenue, Jamaica, NY 11430
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton JFK Airport Hotel to your Saves list
Sheraton JFK Airport Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #6 of 26 hotels in Jamaica
A recent review
5 of 5 stars reviewed 2 days ago
LEB123 New Haven, CT
  • Overview
  • Reviews (115)
  • Photos (26)
  • Amenities
  • Q&A
  • Room tips (22)
  • Location
  • More
Write a Review

115 people have reviewed this hotel

Traveler rating
    40
    39
    21
    7
    8
See reviews for
17
15
15
44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Haven, CT
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In the past, when we have needed a JFK hotel with parking, we have stayed at the Fairfield Inn, which we liked a lot. This time, however, their parking option wasn’t available (apparently because they were working on the parking lot, though it took a long time to get this information out of the indifferent reservations clerk), so we stayed... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

Most people would say I'm a glass half full type of girl but, today I ran into a series of doom and gloom events. Lucky for me, the front desk agent Tonesha was patient, competent and compassionate. She resolved my situation extremely well. There are somethings we can't control but, in a best case worst case scenario, I'm happy to... More

Was this review helpful? Yes
Chapel Hill, North Carolina
Top Contributor
70 reviews 70 reviews
51 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night after returning from Europe. As our taxi approached the hotel, the seedy neighborhood concerned us a little. The parking lot has a huge billboard looming over it, a huge billboard that serves the Belt Parkway. There is also a halfway house or clinic of some kind next door that doesn't seem to add to... More

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear motowninchapelhill, Thank you for taking the time to provide this feedback regarding your recent stay. It is great to hear that you had such a wonderful stay, and that our entire staff especially Latoya was able to exceed your expectations.We also that you for giving such detailed feedback about our property for future guest to view. I will be... More

Parsippany, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We thoroughly enjoyed our family reunion. The food was superb, especially the baked salmon. The staff went out of their way to accommodate us and make us feel special. Looking forward to coming back for future occasions.

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear lostbunny77- Thank you so much for providing this wonderful feedback about your experience at the Sheraton JFK. It is great to see that our hotel and staff was able to meet and exceed your expectations. Our goal is to always make our guest feel welcomed and provide the best service possible. Thank you again and we welcome you and... More

Charlotte, North Carolina
Top Contributor
163 reviews 163 reviews
52 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice property and seems very new. My only complaint is the highway noise. The hotel sits right on a major highway and the noise drones on all night long. The rooms are super comfy and clean. The bathrooms are small but clean and efficient. The staff was very nice. A great choice for sure if you need... More

Was this review helpful? Yes
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear JetBlueDriver- Thank you for taking the time out to share your recent experience regarding the Sheraton JFK with Trip Advisor. We really appreciate your kind word regarding our staff members and the cleanliness of our hotel. We pride ourselves on ensuring that our guests are satisfied and relaxed once they have entered through our front doors. We are truly... More

Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall we reasonably enjoyed our stay, the staff were friendly and pleasant, the room was spacious and clean, it was what we were looking for, a relaxing end to our hectic holiday in New York, it was nice to chill for a day before travelling back home. Our only issues were that the club lounge was not big enough and... More

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Andrewstratton, Thank you for providing such great feedback about your experience here at the Sheraton JFK, we appreciate the time you took to share it with the Trip Advisor family. We will make sure to share your kind words with our staff. It is very motivating for our staff to know that they are doing a great job and... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here before going on an international flight. The gym was wonderful and the lobby and overall restaurant and freebies in the lobby was an absolute delight. I stayed one night with up to 10 days of parking and was shuttled to and from JFK by the hotel all for around 200 dollars. You couldn't ask for more. The... More

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Mary Margaret T- We are always so grateful to receive comments such as yours. Thank you for the opportunity to be of service to you and for sharing your comments on TripAdvisor. We truly hope you return soon. Kind Regards, More

Neptune Beach, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

After having a flight canceled out of JFK, we were rebooked for a 7:00AM flight the next day. We decided to stay at the airport, reluctantly. Arriving at the Sheraton, very tired and frustrated, we were greeted with a glass of champagne and light snacks. Tensions eased... The staff was very friendly and the room was nice, clean and beds... More

Was this review helpful? Yes 2
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear LeighM760 - Thank you for taking the time to share your experience and feedback about your stay. We appreciate your 4 star rating and of course your important business. Our constant focus is to satisfy our guests and to make their experience at the hotel the best it can be. Thank you for recognizing our staff and the tremendous... More

Brooklyn, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a luncheon for 30 people at the Sheraton recently. The food was excellent and the staff was wonderful. The service was excellent. I would definitely go back to the Sheraton for another event. Some of my guests stayed at the hotel for a few days also. I got no complaints.

Was this review helpful? Yes
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Clover R, Thank you for allowing us to host your Luncheon at the Sheraton JFK. We are glad you consider the Sheraton JFK among all other Hotels for this special event. Your kind feedback is appreciated and we hope that you will give us another opportunity to be of service the next time you decide to have an event.... More

San Carlos, California
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed here after a late arrival into JFK. I was a little concerned when we arrived as there were a number of people milling around outside the entrance after midnight, but it turned out to be a clean, quiet hotel experience. The staff was very nice and helpful. I asked for an upgrade when I checked... More

Was this review helpful? Yes 1
Sam1496, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Adam R, Thank you for taking the time to review our hotel. We are delighted to hear that you had a pleasant stay! We pride ourselves on creating memorable experiences for our guests. Next time you are in New york JFK area it would be our pleasure to welcome you back at the Sheraton JFK Hotel! More

Owners: What's your side of the story?
If you own or manage Sheraton JFK Airport Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton JFK Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton JFK Airport Hotel

Address: 132-26 South Conduit Avenue, Jamaica, NY 11430
Phone Number:
Location: United States > New York > Jamaica
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton JFK Airport Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Travelocity, Expedia, Orbitz, Tingo, BookingOdigeoWL, Hotels.com, Priceline, Agoda and Otel so you can book your Sheraton JFK Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jamaica Sheraton

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Sheraton JFK Airport Hotel is a new, full service hotel featuring a sleek design, and everything you need to be comfortable and productive. Located just 0.5 miles from John F. Kennedy Airport ... more   less 
Number of rooms
150

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer