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All 19 Ithaca hotels

Comfort Inn

2.5 of 5 Hotel   |   356 Elmira Rd., Ithaca, NY 14850
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Ranked #13 of 19 Hotels in Ithaca
A recent review
4 of 5 stars reviewed 3 weeks ago
Ashley S Millstone, New Jersey
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141 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Millstone, New Jersey
Top Contributor
132 reviews 132 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was under construction so the Office and Breakfast areas are temporarily in rooms on the first floor. Therefore, I simply asked for a room away from the construction/noise, and they happily gave us a room upstairs. The room was clean and seemed updated. Breakfast is a full breakfast with muffins, bagels, toast, hard boiled eggs, waffles, oatmeal, cereal,... More

Was this review helpful? Yes
Jennifer F, General Manager at Comfort Inn, responded to this review

Dear Ashley S, We are all patiently waiting for the renovation project to be completed. We will have a brand new lobby, breakfast area, business center and guest services. All of the constriction is on one end of the building. The opposite end by the temporary front desk is quietest. Thank you for staying with us and commenting. I hope... More

Falls Church, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 22, 2014

The hotel lobby was under construction. Guest registration was in a guest room and the morning breakfast was in two adjoining guest rooms. The rooms were so crowded with guests it was impossible to eat. The food looked very unappetizing so we went out for breakfast. It was also a little odd to walk into breakfast and pass the open... More

Was this review helpful? Yes
Jennifer F, General Manager at Comfort Inn, responded to this review

Thank u for staying with us. We are under a major renovations project to update our hotel entrance, guest services, breakfast area and business center. We are very excited for the completion. I apologize for the housekeeping issue you encountered. This is not acceptable. I will be addressing this issue with everyone. We expect more from ourselves. We are also... More

Bellmore, New York
Top Contributor
70 reviews 70 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed October 2, 2014

Place is being renovated, so there is little parking, it's noisy, and there is no real kitchen. By 7:30am they had to send someone to go buy more orange juice, milk, tea, coffee, etc. Last year this place was great...it's just a bad time now.

Was this review helpful? Yes
Jennifer F, General Manager at Comfort Inn, responded to this review

michelle j, We are all looking forward to the lobby and breakfast bar being completed as much as our guests. We can't wait to move back to the front and move past this difficult time. We appreciate you staying with us again after having a great stay last year. Hopefully you will stay again after completion. Best, Jennifer Foster General... More

Audubon, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 27, 2014

We checked into this hotel in the evening and the staff was very nice and apologized that the only room they had was on the 2nd floor and there was no elevator. We didn't mind. The room looked clean and was large enough to be functional. Unfortunately it had a very bad musty smell that remained throughout our stay. The... More

Was this review helpful? Yes
Jennifer F, General Manager at Comfort Inn, responded to this review

Shawn R, Thank you for staying with us. We are under an extensive renovation in the front part of our hotel. It is a difficult time and I apologize for the inconvenience. I appreciate your positive comments on our guest rooms, this will encourage our housekeeping staff. Thank you for letting me know about the musty smell, we will look... More

Garforth, United Kingdom
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 12, 2014

One stay couldn't fault the hotel, our room was just fine, basic and clean with a very comfy bed and wifi. Breakfast was ok although no coffee and low on some if the offerings but we did leave it to 9am before we ventured for breakfast. Overall not bad accommodation for an overnight stay. Bonus the reception staff did recommend... More

Was this review helpful? Yes
Jennifer F, General Manager at Comfort Inn, responded to this review

MandiLoo, Thank you for your comments. We always try to improve ourselves and the hotel. I apologize for the shortage in breakfast. We are very excited and looking forward to our new breakfast area to be completed. Our desk staff is very knowledgeable about the area. I am glad you liked their recommendation. Hopefully you will stay with us again.... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 21, 2014

Ithaca hotels are all overpriced because of the proximity to the colleges. Having said that, the Comfort Inn was clean and a decent value at $120. The bed was very comfortable. Hot Breakfast was good and they kept it well stocked but the yogurt refrigerator was empty. This was our 2nd visit and we wouldn't hesitate to return.

Was this review helpful? Yes 2
Jennifer F, General Manager at Comfort Inn, responded to this review

David Z, Thank you for staying with us again. We hope you return when visiting Ithaca in the future. Thank you for complimenting our beds and breakfast. Our staff works very hard and are a pleasure to have. I apologize for there not being any yogurt, I will make sure to address. Hope to see you again. Best, Jennifer Foster... More

Mendenhall
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 13, 2014

The desk staff signing us in (during a steady down-pour) were congenial and helpful. The room was nicely equipped, with very comfortable bed and pillows. TV and WiFi were available and worked. Lighting at the bedside was excellent for reading. The location, just outside of downtown Ithaca, was excellent for our needs. We had spent the afternoon exploring Cornell Plantations.... More

Was this review helpful? Yes 1
Jennifer F, General Manager at Comfort Inn, responded to this review

Dear Nancy W, Thank you so much for your comments. Our desk staff is very helpful, they all try to make our guests stay welcoming. I am glad you enjoyed our location. We are so close to everything in Ithaca. There is so much to do, see and experience. You visited some of the places we like the most. We... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 12, 2014

Stayed overnight at this property. It was a pleasant room and we really appreciated the great service provided. We were offered a room with a jacuzzi, which we was very welcome at the end of a long day of driving. The only hitch was that rooms with jacuzzis were only available on the second floor. However, Joshua offered to carry... More

Was this review helpful? Yes 1
Jennifer F, General Manager at Comfort Inn, responded to this review

Dear 1001Ali, Karyl and Josh are both a joy to have and work with. I will pass on your comments to both of them. I am happy to hear you had a nice relaxing evening and enjoyed the park the following day. We are close to so much in Ithaca, especially hiking. Thank you for thinking of staying with us... More

Cicero, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 5, 2014

Our room had a musty smell. It wasn't bad enough for us to request another room, but it was not welcoming. At $200 a night, this property is significantly overpriced. I was traveling with my wife to a friend's wedding and this facility did not meet my expectations. Evidently there was some event nearby that drove up demand for rooms... More

Was this review helpful? Yes 1
Jennifer F, General Manager at Comfort Inn, responded to this review

Mark M, Thank you for your comments regarding our facility. We always can and want to improve in any and all ways possible. We are however, looking forward to many changes around us and in our own building. The location next door to us is going under renovations and will become a much nicer area. We also are doing renovations... More

Toronto, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2014

The room was clean (a bit of staining in the bathroom but no dirt) and relatively spacious. The location was very good and the staff were friendly. The tv had a few dozen basic channels, but no "on demand" or anything like that. The main issue was that the internet had a habit of slowing down to a crawl in... More

Was this review helpful? Yes
Jennifer F, General Manager at Comfort Inn, responded to this review

Dear ABjorndahl, Thank you for letting me know about the internet issues you experienced. We will be looking into how we can make it smoother for future guests. I apologize for the inconvenience you had with it. We do have an excellent location for everything Ithaca has to offer from the colleges to entertainment and dining. Thank you for commenting... More

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Additional Information about Comfort Inn

Address: 356 Elmira Rd., Ithaca, NY 14850
Phone Number:
Location: United States > New York > Finger Lakes > Ithaca
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 79
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Also Known As:
Comfort Hotel Ithaca
Comfort Inn Ithaca
Ithaca Comfort Inn

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