The shuttle service at this hotel was extremely incompetent. The shuttle was consistently late, causing us to wait outside in the cold for long periods, and occasionally did not come at all (although they claimed to have driven past the corner at which we were waiting). Also, there was an extremely loud noise after the toilet was flushed, the chair... more

Arrived on Friday night of Presidents Day weekend at 6:00pm. Clerk at main desk was friendly; check in was quick and efficient. Got to our room (king room with fireplace in the 400 wing) and found 4 workers painting in the foyer of the building! We had to walk around their ladders, plastic on the floor and painting gear to... more

Only three out of five because over all, it is a little run down, but the room we had seems like it had been recently refurbished. It was hot outside and we used the outdoor pool, which was pretty average, and that's being nice. more

My wife and I travel a bit since retiring and we were very happy with our experience here. The front office went out of their way to help us with things to do and offered the free shuttle to downtown Ithaca. If you have never been to Ithaca, the traffic and parking can't be quite difficult and frustrating. We had... more

We were visiting the campus of Cornell with our two teenage children and small dogs. This was our fourth night after DC, Baltimore and Philadelphia, and this hotel was more than a pleasant surprise. Located right across the street from Cornell, and right down the street from where the campus tours are conducted, the front desk clerk was more than... more

I stayed at the Best Western hotel in Ithaca for two nights. You should consider my experience as 1. I know the area since I graduated from Cornell a few years ago and 2. I'm not picky about hotel rooms as I've stayed in hundreds due to travelling for sports. While the actual room is OK, I had the worst... more

My husband and I had a very nice 3-night stay here over President's Day weekend (February). We stayed in the 400 wing (thanks to an earlier reviewer's comments); room included gas fireplace and jacuzzi, and king size bed. Room was spacious; would have been better if it included a small table. The only problem we had was regulating the heater;... more

I was pleasantly surprised by my stay here. Three years ago, I found this hotel to be dingy, and was only staying here again because of its proximity to campus. As another reviewer suggested, ask for a room in the 400's, a newer wing. The rooms here are large and clean (though I did find gum on the back of... more

I stayed there for 2 nights while visiting Cornell. The phone in my room didn't work. The closet door wouldn't open or close. The batteries in the TV remote control were held in by a piece of strapping tape. When I tried to open the window in my room, the handle came off in my hand. The bathroom door was... more