We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Ithaca hotels

BEST WESTERN University Inn

2.5 of 5 Hotel   |   1020 Ellis Hollow Road, East Hill Plaza, Ithaca, NY 14850-2808
Click for phone number
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN University Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added BEST WESTERN University Inn to your Saves list
62%
Ranked #10 of 19 Hotels in Ithaca
A recent review
3 of 5 stars reviewed 1 week ago
Malcolm K betterton, United States
Write a Review

275 reviews from our community

Traveler rating
    74
    92
    60
    29
    20
See reviews for
108
52
23
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (275)
  • Mar-May only
    (68)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (32)
All months
betterton, United States
1 review
3 of 5 stars Reviewed 1 week ago

If you are looking for a clean hotel that accepts dogs and is convenient to the Veterinary College at reasonable rates this is the place. The Decor is from the 80's but if you can get past that is a good option

Review collected in partnership with Best Western

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Hi, Malcolm, On behalf of the Best Western University Inn, we appreciate your favorable review of the hotel. We agree that our proximity to the Vet Hospital is a real value. We hope to see your again in the future. We are constantly working at updating our facility. Kind regards, Jim McMann More

Northern VA
2 reviews
5 of 5 stars Reviewed 2 weeks ago

If you are visiting the Cornell University Campus, this is the best place to stay. Close to campus with free shuttle service. Shopping very near by. Rooms are in good shape. Good parking. Good internet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear oldperson, Thank you, thank you, for your great comments about the Best Western. These are the comments we like! I hope you had the chance to check out Agava Restaurant in our plaza. Dunkin Donuts opens in the East Hill Plaza soon. We hope to see you again in the future if you are visiting Cornell. Kind regards, Jim... More

Ithaca, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Best Western is unique in available accommodations in a college town. One can park near the room with no stairs or trucking belongings through the lobby. The room are large with room for a small family. They have serviceable TVs, refrigerators, and microwaves. There is a hot breakfast with a waffle maker. There is a shuttle service to campus... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear Vera, We sincerely appreciate your comments on your recent stay. We are a unique property as we are a one story hotel, with some jacuzzi rooms on the lower level of the hotel under the main buiding. Many of our guests want a room that is close to their car so they don't have to carry their luggage and... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We enjoyed our stay so much we came back for an unpresideted second year in a row. As seasoned travelors we choose Best Western whenever possible. choosing the Finger Lakes region in NY was a trip destination led us to this Best Western through our AAA trip guide. The general manager Jim McMann was very kind and helpful in taking... More

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Hi, Kathy, Wow, that just made my day! We are so pleased that you enjoyed your stay and had a chance to see all the great attractions that Ithaca has to offer. With the fall coming, our fireplace rooms are very much in demand. We hope that you return to see us again, hopefully sooner than a year. Thanks! Jim... More

Hannibal, New York
1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel was clean with a decent decor. Comfortable beds and decent amenities, but it was all pretty standard for way too high a price. This was an $89 a night hotel...not $170 a night. I don't care of they are in a "college town"...that's nuts! I stayed in the best hotel in Dallas recently for $125 a night.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear Teresaw261, Thank you for your feedback during your recent stay. I completely understand your resistance to the pricing for the hotel. If you plan multiple visits to Ithaca in the future, we would be happy to work with you on a discounted room rate. Please don't hesitate to contact me at jmcmann@twintierhospitality.com and we can speak further. Kind regards,... More

New York Mills, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Room could use a table and chairs for eating in room instead of a desk and 1 chair. Room was noisy under as it was under the continental breakfast area. Bed was very comfortable. We like being able to enter our room from below right outside.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear Karen, Thanks for your feedback about your recent stay. The next time you are with us, we will put you in another building. I do hope you had the chance to enjoy the jacuzzi in your room! Thanks also for the comments on the extra space for a separate table. We would be happy to put them in the... More

Rochester, United States
1 review
5 of 5 stars Reviewed September 16, 2014

We only stayed one night, but the room was very comfortable and the people were very friendly. This was a step above many of the Best Western's that we have stayed in. The breakfast was average or slightly below for a free hotel breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear H.D.A, Thanks for your kind words. I'm glad your room was comfortable and found our staff friendly. It's comments like your's that make our job that much more enjoyable. When you in town next time, we hope you will stay with us a few days. Ithaca has much to offer! Kind regards, Jim McMannb More

Ludlow, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed September 11, 2014

This motel is set into a small strip mall. Very plain on the outside and inside lobby. Not what most Best Westerns look like but the inside is nice. We had purchased a room with two double beds and to our surprise it had a fireplace. I almost wish it was cold outside so we could have put it to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear Kenneth, Wow, thanks for your comments. It's supposed to get chilly this weekend, so come back anytime. The fireplace rooms are very popular in the winter. We are also pleased that you had a great sleep! Please don't hesitate to contact when you return to Ithaca again. Best, Jim More

Toronto
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 7, 2014

I don't even know how to start this review. The location is ok, however the setup is completely odd. We only stayed here for one night. The first room were given: the window that was open, would not lock and when I opened the sheets to check the bed, I could see hairs everywhere, plus the floor was dirty too.... More

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear Beatrice, We cannot say how frustrating the room conditions were during your stay. For you to have to find one bed that was clean is completely unacceptable. I know that Terry, the general manager, did try to make it right, but certainly understand your reasons for not coming back. This review was the topic at our housekeeping this morning... More

Scranton
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 3, 2014

Stayed for one night this past weekend. The location is great and staff is very friendly. Wifi was fast and reliable as well. Didn't eat the breakfast but looked simple. Room cleanliness could of been better. All and all not a bad hotel.

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear swagnersir, We really appreciate your feedback on your recent stay. I do apologize that the housekeeping fell short. We do take your comments seriously and review them at our daily housekeeping meeting. Please call us again when you return to Ithaca! We also have a sister property, the Four Points by Sheraton in Scranton, as well! Kind regards, Jim... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN University Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN University Inn

Address: 1020 Ellis Hollow Road, East Hill Plaza, Ithaca, NY 14850-2808
Phone Number:
Location: United States > New York > Finger Lakes > Ithaca
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN University Inn 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Expedia, Booking.com, Hotels.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN University Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (8)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (4)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay