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All 19 Ithaca hotels

BEST WESTERN University Inn

2.5 of 5 Hotel   |   1020 Ellis Hollow Road, East Hill Plaza, Ithaca, NY 14850-2808
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61%
Ranked #10 of 19 hotels in Ithaca
A recent review
3 of 5 stars reviewed yesterday
BoomsMom Albany, New York
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  • Reviews (259)
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259 people have reviewed this hotel

Traveler rating
    65
    88
    57
    29
    20
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104
47
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46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Albany, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

For the price I think they could do better. Small average quality towels - 1/2 used lotion. Noisy doors in hallway. There was a wait at the reception desk. Nice people - very helpful. Expensive for the quality of the hotel.

Review collected in partnership with Best Western

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Buffalo, United States
1 review
5 of 5 stars Reviewed yesterday NEW

we had a conference at Cornell. While there we went to the Farmers Market, The Ithaca Brewery Company and the Commons. The Best Western was extremely close to everything. The room was large enough for 4 adults and I liked that you could open the windows if you wanted. The ice maker was broken was the only complaint. The staff... More

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Salem, Oregon
Top Contributor
55 reviews 55 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean, decent sized rooms, microwave/fridge/coffee, TV, wi-fi. Staff helpful & friendly, breakfast mediocre and in a small noisy room (hint: eat by the small pool if it’s good weather…). A few decent restaurants nearby. Apparently they run a shuttle to the Ithaca airport, Cornell, maybe downtown. But otherwise count on needing a car. Good hotel choices in Ithaca are surprisingly... More

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Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear Yuho, Thanks for filling out the guest survey. We appreciate your comments about the guestroom and our staff, but are disappointed that you did not enjoy the breakfast. I would like to speak with your further on that issue. Please don't hesitate to contact me at jmcmann@twintierhospitality.com. Kind regards, Jim McMann More

Baden, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago

I visited the hotel during my business trip to Cornell Synchrotron. It was a very pleasant experience. I checked in at 2 AM (!), which was not a problem at all. The rooms were generous and clean. Their was a good choice of cushions. The climate control unit did its work silent enough to not disturb at nights. The breakfast... More

Review collected in partnership with Best Western

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Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Hi, Andy, Thanks for staying with while you were doing work at CHESS. We are glad check in went swiftly and that you liked the room. It is disappointing that you were not very happy with the breakfast. We will have our maintenance dept take at a look at our juice machine. We hope to see you again when you... More

Buffalo, United States
1 review
3 of 5 stars Reviewed 1 week ago

Rooms are a bit rundown, particularly mattresses. Caring, helpful staff and convenient location to Cornell Animal Hospital make up for it. Breakfast offerings looked decent, but kept running out of items.

Review collected in partnership with Best Western

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Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear Joseph, Thank you for your constructive advice on our hotel. We are actually in the process of upgrading our bedding in the new two months along with with new carpeting. Our apologies for the breakfast. We are quite busy with families in the summer! We hope when you return to Ithaca, you will decide to stay with us again.... More

Rochester, NY
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived via 2 wheels with our Jack Russell Terrier and stayed July 2-4. It rained one day so the free shuttle service was very convenient for us. Shuttle rides are limited to a certain radius but our request to go a few miles beyond was happily honored because they weren't busy. The hotel is surrounded by Cornell Admin buildings,... More

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Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear sjk, Thank you, Thank you, Thank you! We LOVE these reviews! It's amazing how quiet our hotel is even though it's only 1/2 mile from the center of Cornell University. I'm glad your terriers had the room to stretch while they were here. We would love to see you again in the future. If you are a Best Western... More

New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is clean and comfortable. The staff is professional and friendly. The fitness center is a bit sparse. It's located in East Hills Plaza where there's a supermarket, liquor store, bagel place, sandwich place, gym, Chinese restaurant, chicken wings place, fast food, and a gas station. It's about 3 miles from Cornell. Around the corner is Agave, a good... More

Review collected in partnership with Best Western

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Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear el-cid, We appreciate your review on the hotel. We do have quite a selection of eateries in the plaza and soon, we will have a new Dunkin Donuts! We hope when your travels bring you back to Ithaca, you will join us! Best, Jim McMann More

Cold Spring, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Fabulous hotel for wedding groups. Great breakfast and shuttles to wedding venue. Great value and convenience. My son's wedding was at Sage Chapel with the reception at nearby Straight Hall. Shuttles to and from hotel we so convenient.

Review collected in partnership with Best Western

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Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Hi, Crystal, What a kind review! I'm glad the Wedding was successful at Cornell and you and your guests were able to take advantage of the free shuttle. Should your plans ever entail returning to Ithaca, we hope that you will again be our guest. Best, Jim McMann More

Cobleskill, New York
Top Contributor
142 reviews 142 reviews
16 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed here on multiple occasions over the years and have always been satisfied. It's clean and comfortable, conveniently located, and has good parking. I'm a picky sleeper, and found the pillows uncomfortable, but the shower had good water pressure and the convex curtain which I like. There was a night light in the bathroom, which was a plus since... More

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Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Dear Therese, We appreciate the continued patronage of our hotel. We are constantly updating our breakfast needs based on the needs of guests. The hotel has also just received updated towels and bedding. Please call us again when you return to Ithaca. Kind regards, Jim McMann More

Betterton, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel was very pleasant and clean. Decor could be upgraded but if you are just looking for a place to sleep its perfect. Workout equipment is limited and older. If you are traveling with a canine companion, the facility is dog friendly but if you are staying several days the daily dog fee of $20.00 adds up. Very convenient to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Best47958, Director of Sales at BEST WESTERN University Inn, responded to this review

Hi, Malclom, We appreciate your review of the Best Western University Inn. One of our biggest advantages is our location to the Cornell campus and Veterinary hospital. Please contact us again in the future when visting the university. Sincerely, Jim McMann More

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Additional Information about BEST WESTERN University Inn

Address: 1020 Ellis Hollow Road, East Hill Plaza, Ithaca, NY 14850-2808
Phone Number:
Location: United States > New York > Finger Lakes > Ithaca
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN University Inn 2.5*
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Also Known As:
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Business Hotel in Ithaca
Hotel Class
Number of rooms
101

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