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Hilton Garden Inn Ithaca

#3 of 19 Hotels in Ithaca
Certificate of Excellence
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130 East Seneca Street, Ithaca, NY 14850
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Hilton Garden Inn Ithaca
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468 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
2 of 5 stars Reviewed yesterday NEW

Unaccomodating business/marketing organization at hotel. A bar from another era with staff that ignore you. Building is new and in an excellent location but the business fails to follow through in deserving the prices charged

Review collected in partnership with Hilton Garden Inn

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Ithaca, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was the best part of my experience with this hotel as each person was friendly, remembered me each day and went out of their way to go the extra mile during each interaction! The accommodations were also very nice, clean and convenient to shopping and restaurants. I would definitely recommend and would stay again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Massachusetts
Level Contributor
106 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel right in the center of town. Everything is a short walk. And there is a Starbucks in the building. Haven't totally figured out the adjustable bed but always get a good nights sleep. And there is always free coffee in the lobby in the morning and tea/flavored water in the afternoon. Great place.

Was this review helpful? Yes 1
Scranton, Pennsylvania
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I regularly visit Ithaca, and I have stayed at this HGI more times than I can count. Most recently, we were there for the Ithaca Festival. The downtown location can't be beat, there's an on-site restaurant (and the famous Moosewood Restaurant next door), the rooms have nice city views, and free parking is just across the street. But a convenient... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, steps away from The Commons and from Moosewood restaurant, if trying a meal there is on your list. Hotel was clean, comfortable, updated. We loved being walking distance to great restaurant choices after a day of hiking&swimming in Robert H. Treman Park.

Was this review helpful? Yes 1
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Nancy, Thank you for taking the time to write a review about your recent stay with us. Hopefully you had a chance to experience the renowned Moosewood right near us during your trip. Also, the parks in our area are great for hiking and day trips so you can get a great workout in before you go out to... More 

St. John
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It was an excellent experience for 2 of us. The room was well lit by windows viewing Ithaca. The air conditioning was extremely silent. The automated wake-up call service was complicated- ti was unclear how to confirm the time entered. Our AARP room had a mini-refrigerator and a microwave- nice touches if you eat out in Ithaca and have left-overs.... More 

Was this review helpful? Yes 1
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Guest, Thank you very much for taking the time to give us a review. We are happy to hear that you enjoyed your Ithaca views and room amenities including the fridge. It's hard not to have leftovers with all of the restaurant in our area! For future reference you can always call the front desk to set up a... More 

New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My stay was very pleasant. The hotel was clean, staff was friendly and location was convenient. The Irish pub(Kilpatricks) attached to the hotel was very good and priced just right for a family. This hotel will be my first choice for future stays.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Elaine, We are very happy to hear that you enjoyed your stay at our hotel and dining in our restaurant. We hope to have outdoor seating for Kilpatrick's soon so you might be able to enjoy dining outside during your next visit. Thank you for your review and we hope to see you soon! Sincerely, Tim More 

Lexington, Massachusetts
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family chose the Hilton Garden Inn because we wanted a clean, well-kept hotel. We had previously stayed in a different hotel in Ithaca and had a disappointing experience. The Hilton did not disappoint. The rooms were clean - and I check every inch. We never heard the neighboring rooms. Plus the hotel staff was very pleasant. I would recommend... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Guest, Thank you very much for your review of our property. We strive to provide excellent service and a great experience and are always looking for ways to improve. Is there anything extra that we can do to provide an exceptional experience? We look forward to having your friends and family stay with us while they visit you in... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fantastic location for a weekend in Ithaca. Family in town for the weekend for an Ithaca College tour and enjoyed the stay. Hotel is centrally located to the downtown area. Parking is free for hotel guests and convenient to hotel. Room on 9th floor was very clean, quiet and as expected.

Was this review helpful? Yes 1
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Jamie, Thank you for taking the time to give us a review on TripAdvisor. Hopefully you enjoyed your tour of Ithaca College and the Ithaca area. We hope to see you for future visits to Ithaca College! Sincerely, Tim More 

Eastern Finland, Finland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed three nights at Hilton Garden Inn Ithaca. Hotel is very nice with excellent service and friendly staff. Room was very comfortable and quiet. We liked to stay there. Location is right in the middle of Ithaca with short drive to Cornell University.

Was this review helpful? Yes 2
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Jukka, Thank you very much for your review. We are happy to hear that you enjoyed your stay and our downtown location. We hope to see you for your next trip to Ithaca! Sincerely, Tim More 

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