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Hilton Garden Inn Ithaca

#3 of 19 Hotels in Ithaca
Certificate of Excellence
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130 East Seneca Street, Ithaca, NY 14850
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Hilton Garden Inn Ithaca
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Hilton Garden Inn Ithaca
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426 reviews from our community

Traveler rating
    198
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103
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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CT
Top Contributor
53 reviews 53 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently returned from staying at this Hilton for two nights due to a business trip. The front desk was helpful and courteous. The room was spacious and clean. There is a small frig, microwave oven and Kureg coffee maker for your use. They also leave have a couple of chocolates for you to have. The bathroom was very clean,... More 

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JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

The Hilton Garden inn is a great choice for the business traveler! We have everything you would need when on the road from our fitness center to our hot tub to relax after a hard day and breakfast before heading out. More 

Rochester, New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a suite for my birthday and I could not have asked for a better getaway. The only wrinkle was that on arrival (because I used the pre-check-in available to Honors members), they didn't have the breakfast coupons and champagne in the room like we were supposed to with the Romance package. But we told the front desk... More 

Was this review helpful? Yes 1
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We hope you had a great Birthday Getaway and we look forward to your return. You Can Count On Us Guaranteed! More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The front desk staff is always friendly and helpful. Free coffee, tea and snacks are always available for guests in lobby. Convenient to everything in the city. Free parking in the public garage. I always enjoy the views of the city from the upper floors.

Was this review helpful? Yes 1
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. It really means a lot to us to receive great scores like you have given us. Again thank you! You Can Count On Us Guaranteed! More 

Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in December on 8th floor, very quiet; stayed in February on 7th floor and was surprised by a very noisy toilet in our room. And, we could hear loud flushes from nearby rooms. What's with that!? Nice staff might have helped, but didn't bother to complain - late arrival / early departure, so just accepted it. Also, really, for... More 

Was this review helpful? Yes 1
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us Guaranteed! More 

Albion, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Room Had a concern on check in manager handled it quickly and above my expectations Great . Hot TUB was great pool a little cold ,Breakfast was fantastic Lobby was being redone but very little in convenience, will be a nice sitting area when done

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

We hope to have our lobby renovation done by April and it will be beautiful when complete. More 

Ithaca, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

We really enjoyed this stay, even thought the lobby was under construction. We loved that the pool/spa were open till midnight. The complimentary coffee, tea and citrus water in the lobby were appreciated.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Although the lobby was under construction so far it has had no effect on our guests as we work every day to keep the lobby clean and eye appealing every day. More 

Ridgefield, Connecticut
Top Contributor
348 reviews 348 reviews
54 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed February 17, 2015

Have now stayed here several times. Nice hotel. Not a cookie cutter Hilton Garden Inn. Feels like a bigger hotel. In addition to breakfast area, the street level includes an Irish restaurant, Starbucks, and patisserie. Adjacent Ithaca Commons with shopping and restaurants. Covered parking garage across street. Nice rooms with views of Cornell at top of the hill. Easy drive... More 

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you so very much for the kind words about our Hilton Garden Inn Ithaca. Besides our staff and the quality of our product being the best we are in the best location in Ithaca with a lot to do within walking distances. More 

Albany, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2015

We stayed here for a family event and ended up feeling like family while we stayed at this hotel. The staff is excellent, every member of this team greeted us with a smile and couldn't do enough to make us feel welcomed. The rooms were clean and spacious and the location is right in the heart of the city. We... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

We thank you and we are so glad our teams made you feel at home. This is what we do each and every day here at the Hilton Garden inn Ithaca. More 

New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2015

Great stay, staff and location. Very helpful staff when I needed it, free shuttle to Cornell University. I would definiely stay there again. I wish the breakfast was a little more attractive, there was nothing exciting so I had breakfast a starbucks which is located near the lobby.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us and we are so happy you enjoyed your stay with us! May I ask what the issue was with breakfast so we can work towards the experiences you should have received? More 

Scranton, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

Me and my boyfriend spent 2 nights at the Ithaca Hilton Garden Inn. The best thing I would have to say about the hotel is the location. It is in walking distance to many great restaurants and shops. The room was a bit small, but clean and comfy. My only complaint would be the mini fridge's temperature seemed to fluctuate... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry about your fridge's temperature. We have changed it out with a new one and we hope you come back to stay with us again soon. More 

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