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All 19 Ithaca hotels

Hilton Garden Inn Ithaca

130 East Seneca Street, Ithaca, NY 14850
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Ranked #4 of 19 Hotels in Ithaca
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Shigeo K Wellesley, United States
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382 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellesley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Very convenient and clean. Limo service was very helpful. Good services near by. Recommend highly to anyone traveling to Ithaca or Cornell. Convenient public transportation to many areas. Very close to highways. Many scenic laces close by.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Cranbury, New Jersey
Top Contributor
57 reviews 57 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location is everything and the service and quality are standard for HGI, which is excellent. However for $300 a night, in Ithaca NY of all places, perhaps a red carpet treatment is deserved. The stay is always a good one here. The location, and attachment to other establishments, parking, and free wi-fi always satisfy. Sticker shock at check out though... More

Was this review helpful? Yes
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

I just wanted to thank you so very much for taking the time to respond by posting your review on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! Our rates are based on seasonality and events in the area and our hotel rates are very comparable with other hotels... More

Massachusetts
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My initial impression of this downtown Ithaca hotel was extremely positive due to the friendly and professional greeting from Rachel. She welcomed me warmly and gave me a thorough briefing on everything I needed to know for my stay - from parking to transportation to the Cornell campus. When I arrived for the shuttle, she informed me that it was... More

Was this review helpful? Yes 1
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I am sorry that our shuttle had broken down. We had it towed and asked that they fix it as quickly as they could. I looked into rental a van but because of the weekend’s events nothing was available in town. However I... More

Lawrence
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: great staff, very nice rooms, terrific location, good parking, nice breakfast, nice views, pretty good pub, 24 hour coffee. Cons: high-priced, clunky internet service, can be crowded. Two new hotels under construction in downtown may help the level of competition in 2015.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I am looking into the internet issue because we upgraded to 30 meg coming in. as for our rates they are based on seasonality and events in the area. Our hotel rates are very comparable with other hotels of our standard in the... More

Hoboken, New Jersey
Top Contributor
63 reviews 63 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here one night on a business trip. The staff was very courteous and helpful. My room had two beds, it was pretty comfortable. The bathroom and room iteslf as clean. My only complaint is the water pressure in the shower wasn't that great. I can live with that though, it wasn't so bad. Overall, good experience.

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for staying with us at the Hilton Garden Inn Ithaca, NY and thank you for the feedback regarding your experience during your recent stay. I will share your review with our team and I am looking into the water pressure issue you had. We look forward to your return to the Hilton Garden Inn Ithaca. You Can Count... More

Boca Raton, Florida
Top Contributor
83 reviews 83 reviews
6 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here several times when I travel to Ithaca. The hotel is a standard Garden Inn, but the staff is terrific. From the front desk clerk to the general manager, they are gracious and really care about the customer. The last time I stayed there, the taxi that was supposed to pick me up to take me to the... More

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for staying with us at the Hilton Garden Inn Ithaca, NY and thank you for the feedback regarding your experience during your recent stay. I do remember talking with you a couple of times and I am so happy our staff went the extra mile to make your stay great! This is what we work for every day.... More

New York City, New York
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Needed a place to stay while we drove up to see the fall foliage and visit Cornell as our destination. From the reviews we expected much more. And for paying close to $300 per night I expected much more. The room was just standard. The bed and bedding were both comfortable and warm. The water pressure in the shower was... More

Was this review helpful? Yes
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! I apologize that you were not extremely satisfied with your recent stay. We do offer a bed and breakfast package at a really good value.... More

Cocoa Beach, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

i spent two nights there and was pleasantly pleased. The room was clean, had free wifi and comfortable bed, and great view. Every staff member that I encountered was extremely nice. Housekeeping would leave funny, handwritten notes in the room each day. The shuttle service was efficient and helpful. I don't think you will have a bad surprise if you... More

Was this review helpful? Yes 5
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for your review via Trip Advisor and thank you for your kind words You Can Count On Us Guaranteed! More

Brooklyn, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfortable, attractive hotel in downtown Ithaca. Friendly & helpful staff, attuned to business travelers. Convenient parking garage. Rooms have beautiful views of surrounding town and hills. Restaurant/bar, Starbucks, and dessert/chocolates shop on site for convenience. Would definitely stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 7
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for your review via Trip Advisor. All most all our Rooms have beautiful views of surrounding town and hills the view of the lake is really something to see. More

Long Island
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed in Ithaca a number of times, but this was the first at the Hilton Garden Inn. The location is great, right off the Commons (which, unfortunately, is under construction for the foreseeable future. There is valet parking, or a lot next door, which is free, but a little inconvenient. Staff was very professional and helpful. The small fitness... More

Was this review helpful? Yes 8
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

I am so glad you enjoyed your stay with us. We look forward to your return to our Hilton Garden Inn Ithaca. You Can Count On Us Guaranteed! More

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Additional Information about Hilton Garden Inn Ithaca

Address: 130 East Seneca Street, Ithaca, NY 14850
Phone Number:
Location: United States > New York > Finger Lakes > Ithaca
Price Range (Based on Average Rates): $$
Number of rooms: 104
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Also Known As:
Hilton Garden Inn Ithaca Hotel Ithaca
Ithaca Hilton Garden Inn
Hilton Ithaca

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