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Hilton Garden Inn Ithaca

#3 of 19 Hotels in Ithaca
Certificate of Excellence
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130 East Seneca Street, Ithaca, NY 14850
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Hilton Garden Inn Ithaca
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456 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Haven, Connecticut
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our go-to place in Ithaca. Spacious rooms, parking is free and convenient, the hotel is one block from the Ithaca Commons, and convenient to both Cornell University and Ithaca College. Friendly service: hospitality reigns. Good swimming pool, just the right temperature; hot tub next to the pool is great. Love those cookies in the afternoon. Coffee is available... More 

Was this review helpful? Yes 1
Cleveland, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent place, staff and accomendations were spotless. Rooms were very nice, view also good. The breakfast and bar were very accomendating. The overall experience was one of the best I have seen. We had a huge party there and everyone was very pleased.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Elmhurst, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My family of four stayed in a one-bedroom double bed room for three nights while we were in town for a college reunion. The room was a good size with a gorgeous view of the Cornell campus. The bathroom was "cozy" and felt out of date compared to the rest of the hotel. The hotel is clean and the staff... More 

Was this review helpful? Yes 2
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to review us regarding your most recent stay at the Hilton Garden Inn in downtown Ithaca. We're glad you enjoyed the coffee and cookies that we provide to our guests as well as our pool/spa area. We always get a large amount of reunion guests in during June and we hope to see you... More 

Miami, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nothing comes close in the City of Ithaca, best location, great service, excellent view and close to everything. When I go back I can guarantee this is the place where I will stay again and again. Thanks Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Renzo, Thank you for your loyalty and ranking of our hotel! We diligently try to be the best option to stay in Ithaca and we are glad you agree. We are very excited about the updates around the downtown area how we will be able to provide more options of things to do and places to see. Thank you... More 

Hartford, Connecticut
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just got back from three nights at the Hilton Garden Inn and loved every minute at the hotel and in Ithaca! We hadn't been in town for decades since Cornell graduation. I chose the hotel because it is located in the heart of downtown and we always loved the city as well as Cornell. The rooms were very nice,... More 

Was this review helpful? Yes 2
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you so much for your detailed review and input about our hotel and your most recent stay. We are so happy that you were able to utilize our amenities and location to local attractions to have a fun, but busy trip! The Commons are ALMOST done with the construction so hopefully you are able to enjoy the area in... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a hotel we use when we go back home to visit now that we have moved out of state. My biggest complaint on the last visit is the shower was horrible. The shower head was old and we either had a very light spray, which would not rinse the shampoo out of my hair, or a very powerful... More 

Was this review helpful? Yes 2
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Shelly, Thank you for taking the time to talk about your stay with us. As you heard we are looking into upgrading our beds and new shower heads as well. We have just undergone extensive renovations in our lobby area and the rooms are our next area of focus. I apologize for your issues with the shower and bed,... More 

Brooklyn, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Last time I stayed in this hotel was 8 years ago, and it looks like they haven't upgraded their furnishings since. Rugs are old and threadbare, soundproofing is minimal, style is really last-century. Biggest problem was a dysfunctional shower: shower head was one of the $19.95 variety, and it also looks like it was installed IN 1995. Water trickled, and... More 

Review collected in partnership with Hilton Garden Inn

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TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Margaret, I apologize for the issues that you encountered in your most recent stay with us. We try very hard to keep up to date with our furnishings and technology, which seem to be ever changing in today's hospitality industry. Our low flow shower heads were installed to reduce our footprint and the adjustable beds were installed to allow... More 

Bethesda, Maryland
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived for a weekend in Ithaca. Hotel is standard Hilton Garden Inn - but the front desk staff was very helpful in recommending things to do. Location is great - right downtown and walkable anywhere. My teenage son always loves the breakfast, you can't beat make your own waffles, and there is a Starbucks in the building. What could be... More 

Was this review helpful? Yes 1
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Scott, It's great to hear a such a fun experience from our guests. We do our best to provide the best amenities including our breakfast and Starbucks. The next time you stay with us we can hopefully guide you to some different areas where you can experience Ithaca at its' finest. Thank you for your response and we hope... More 

Deerfield, IL, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent value. Staff was very helpful, and a complimentary shuttle to the Cornell campus was very useful. Breakfast buffet at $9,95 was quite a bargain, It's basic (no mini-bar, no safe, not many frills), but we would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Dennis, Thank you for your review about your reunion stay at our hotel. We get a large influx of reunion groups for Cornell and it's a pleasure to hear that we provided an exceptional stay for you. Our breakfast is a very complete buffet with eggs and omelets cooked to order so hopefully you had anything that you were... More 

new york, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I love this hotel. I find the staff and services to be great I don;t really have 200 or more characters to write so im just trying to fill up space here this is really annoying that my review cant be below 200 characters.....

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
TGammons, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Shalom B, Thank you for your helpful review regarding your recent stay with us. If there's anything extra we can do during your next stay please let us know. Otherwise, we are simply glad that you had a great experience and we hope to see you again soon. Sincerely, Tim Gammons More 

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