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Hilton Garden Inn Ithaca

#3 of 19 Hotels in Ithaca
Certificate of Excellence
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130 East Seneca Street, Ithaca, NY 14850
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Hilton Garden Inn Ithaca
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Hilton Garden Inn Ithaca
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442 reviews from our community

Traveler rating
    208
    163
    43
    22
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff goes above and beyond to make sure everyone is ok. Always a smile on their faces.They put out an amazing buffet for arriving guests for Ithaca Graduation. They always had coffee, water, desserts and more for the guests. I would highly suggest staying here.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Columbus, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Short drive (long walk) to Cornell Univ Parking (complementary) in adjacent garage included Room quality is good; Bed was comfortable My room was quiet; Internet worked very well Friendly front desk staff

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I am so happy you found our hotel and location to meet your needs. Again thank you! You Can Count On Us Guaranteed! More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My stay was very good. Only issue was some in the hotel decided to play their music WAY to LOUD at 1 in the morning. But hotel took care of it quickly. the room was clean. There were no bad smells. The floors were clean. Bathroom was clean. There was a joke of the day hand written by the cleaning... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We always hope that guests will respect other hotel guests by keeping the noise down however I am glad to see we did take care of the issue. We do hope you will stay with us again. We look forward to your return.... More 

Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

Stayed here a number of times this last school year visiting my student daughter. Always disappointed by something. Parking is always a pain. Shower not always hot. And its kind of funny that in their elevators they advertise their in-house store by showing someone with ice cream but never have their store stocked with it. This last time I was... More 

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JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear roger w, Thank you for your feedback in regards to your recent stay. We appreciate your feedback regarding our water heaters. We know how important a hot shower is and your comments will help us to improve the situation. As well, we apologize for the parking situation and the service you received when wanting to relax in the sitting... More 

Reading, PA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed in the Ithaca Garden Inn on numerous occasions. It is a great hotel, in this case a great business hotel. The people are top notch, the accommodations are ALWAYS clean and well prepared for my arrival, the breakfast is always perfect, and the fitness center gives me all I need to get a morning workout. I like... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We look forward to your return. You Can Count On Us Guaranteed! More 

Los Angeles, California
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I couldn't be more pleased with my choice of hotel in Ithaca. The Hilton Garden Inn impressed us from the minute we walked in with the friendliness of the front desk staff who were all very accommodating, bent over backwards in taking care of us, and were helpful to us in every way. Both Anna and Chris deserve special recognition.... More 

Was this review helpful? Yes
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on TripAdvisor. I will be sure to let Anne and Chris know of your kind words. You Can Count On Us! More 

Castleton On Hudson, New York
Top Contributor
94 reviews 94 reviews
8 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed 4 weeks ago

was only here one night for business Great location, right in the downtown near shops and restaurants enjoyed having the complimentary tea and offer and cookies in the Lobby Very accommodating with a requested later check out time extremely comfortable bed Good wifi connection Did not use the pool but it is on the smaller side! Nice having Keurig in... More 

Was this review helpful? Yes 1
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on TripAdvisor. I am so happy you found our location to meet your needs. Again thank you! You Can Count On Us! More 

Connecticut
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very serviceable hotel in a great and convenient location with a staff that really bent over backwards to please. Parking is free a block away. Room was clean and comfortable. Hotel rooms are hard to find in Ithaca. If you can get this one, you'll do fine. The indoor hot tub (open until midnight) was a nice... More 

Was this review helpful? Yes
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. Our indoor hot tub is a big hit with many guests and it is great for relaxing at the end of the day. We look forward to your return. You Can Count On Us! More 

Columbus, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've stayed there multiple times for business and it has always been a good experience The value for the price is very good - Staff is friendly and always helpful. I like the breakfast there and think the Fitness Center is also very good. The hotel is centrally located and downtown Ithaca is easily accessible. Highly recommended

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for being one of our many repeat guests and we hope to see you again soon. More 

New England
Top Contributor
142 reviews 142 reviews
36 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed April 19, 2015

Sleep quality was very good (although other guests said they had very loud neighbors). Room was clean and comfortable. Parking is in a covered lot next door, (free) There's a great breakfast place just on the other side of the parking lot--Collegetown bagel -- which makes great breakfast wraps. Service was quite friendly and efficient.

Was this review helpful? Yes
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. Our staff is the best in Ithaca and they all truly care about our guests. We thank you for your comments are will look forward to your return. You Can Count On Us! More 

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