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All 2 Irondequoit hotels

Holiday Inn Express Irondequoit

2.5 of 5 Hotel   |   2200 Goodman St. N, Irondequoit, NY 14609
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Holiday Inn Express Irondequoit
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71%
Ranked #2 of 2 hotels in Irondequoit
Certificate of Excellence 2013
A recent review
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59 people have reviewed this hotel

Traveler rating
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    24
    11
    4
    3
See reviews for
29
9
Solo
0
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Oswego NY
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 2, 2014

We were here for a NYSPHAA swim meet. 40 swimmers, coaches and families. They didn't even flinch the first morning at breakfast when the "boys" ate breakfast. Feeding a swimmer meet mornings is like feeding a meat eating cow!!! The woman just kept bringing food out!!! Rooms are rather large, clean and comfortable. HI as a chain could stand to... More

Was this review helpful? Yes 1
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for taking the time to provide us with feedback about your stay. Our breakfast hosts are absolutely wonderful at anticipating guests needs and making sure that they are fulfilled. We enjoyed having the teams and families stay with us. They were a wonderful group of young men and we hope to see you all again very... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 29, 2013

Stayed Friday, Oct. 25th. Nice location part of a large shopping mall for you shoppers. The reception staff were friendly, helpful and informative. Breakfast was really good, and eventhought there was a couple of young hockey teams, there was still adequate food that was replenished regularly. Please change the awful stained carpets, or at least steam clean them properly, had... More

Was this review helpful? Yes 1
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for providing feedback regarding your stay with us. We do love having Macy's Sears, SuperTarget and Marshall's all within walking distance. I have passed on your comments regarding the cleanliness of the carpet in your rooms. If you would like to further discuss your stay please do not hesitate to contact me at nicole.taft@pillarhotels.com Nicole Taft... More

Pittsburgh
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 3, 2013

We stayed here for the weekend during our fishing trip out of the Port of Rochester. It was about 10 minutes from our dock so it was a perfect location. There is a shopping center across the road and several restaurants close by. We were upgraded to a suite, but don't be fooled and don't pay if you are given... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much time for your feedback. We are glad that the staff was able to accomodate you by providing breakfast early. Some of our larger families and groups such as yours love our featured room with the pullout sofa bed, sitting area and refrigerator and microwave which can accomodate up to six guests when our standard room can... More

Jacksonville, Florida
Top Contributor
82 reviews 82 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed September 18, 2013

We have stayed in many HIE (especially on this 3 week trip), plus we are Priority Club Members, and this was THE worst place. Lets ignore that it is very old and get on to the problems. I made the reservations 4 months in advance for a King, no smoking room. We arrived at 4pm, and were NOT told they... More

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Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Please know that we take any and all guest comments very seriously. As you can see by our many wonderful reviews, your recent stay with us was not a typical one. I will surely share your comments with my housekeeping staff to make sure that this sort of thing does not happen again. It is our intention to provide you... More

Mechanicville, New York
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 24, 2013

Our party of 8 (3 adults, 5 kids ranging from age 4 to 12) stayed for 2 nights August 2013. The staff were fantastic (manager, front desk, breakfast server,and housekeeping). We really enjoyed the pool. Our only issue had nothing to do with the hotel, but with a "Mr. Grumpypants" who complained that the kids were "yelling and running in... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for sharing your feedback with us!! We loved having you and your family stay with us. I am sorry about "Mr. Grumpypants" complaining. You and your family was a joy to have stay with us!!! We hope to see you again soon!!!! Nicole Taft General Manager Holiday Inn Express Irondequoit More

Frankfort, Kentucky
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 3, 2013 via mobile

We had been in the road for 12+ hours with our 2 kids. We made the reservation, booked, and paid for the 2 queen non smoking room on the way. We arrived at 1:00 am to find out the room wasn't available (even though we had already paid for it)...we wasted about an hour figuring the ordeal out and had... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

I am so sorry that you were not satisfied with the service that you received from us at the hotel or from IHG Rewards help desk. If you would like to further disucss your stay please contact me directly at nicole.taft@pillarhotels.com Nicole Taft General Manager Holiday Inn Express Irondequoit More

Harpenden, Herts
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 1, 2013 via mobile

Just stayed 6 nights whilst visiting family. Got great secret hotel rate via expedia, swimming pool good, shower very good, bed comfy & nicely cleaned each day. Reception staff friendly and knowledgeable. Breakfast adequate but could do with some fruit, other than bananas, pancake machine very good. Coffee on tap at all times. Will go back if visiting again.

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your feedback. We will definitely look into adding another fruit selection to our breakfast. We find that most of our guests do love having the coffee available 24 hours a day. We hope to see you again when you are in the Irondequoit/Rochester area. Nicole Taft General Manager Holiday Inn Express Irondequoit More

Indianapolis, IN
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 8, 2013

Holiday Inn Express is our "go to" hotel. Usually, we can count on very nice rooms, space, nice linens, free breakfast, free parking, etc. Occasionally, we come across an outdated one, but just as often we find a refurbished one with king beds, wonderful linens, etc. Considering other hotels in this area, we were glad to find an HIE with... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for taking the time to share your feedback with us. Guests love the addition of the pancake machine to our hot breakfast buffet. The mall next door to the hotel has been taken over by new owners who are planning renovations and will be bringing in new stores. The Macy's and Sears are indeed open along... More

snjmom
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 8, 2013

The hotel is clean and bright. Staff was friendly and accommodating, and the rooms were pretty clean. There was a nice breakfast every morning. PLENTIFUL and healthy. The beds were quite uncomfortable. Our bed sagged in the middle, so getting comfortable was difficult as my husband and I kept rolling toward the center of the very 'wobbly bed.' The shower... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your feedback. Comments like yours let us know what we are doing well and what we need to improve on. I have shared your comments with the maintenance staff so that we could make our improvements so that another guest does not experience what you did wiht our beds. We do love having Macy's Sears, Super Target,... More

Cassville
1 review
5 of 5 stars Reviewed June 3, 2013

I travel somewhat extensively staying at hotels for approx. 100 nights per year and it all becomes mundane. It is not often when I can stay at a Holiday Inn Express but do when I can. One which I have the opportunity is in Irondequoit NY. I have visited there at least once a year for the last 12 years... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your feedback!!! Your review has been shared with the entire staff. We are glad to know that you enjoy staying with us. We look forward to see you again in the near future!!! Nicole Taft General Manager Holiday Inn Express Irondequoit More

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Additional Information about Holiday Inn Express Irondequoit

Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Express Irondequoit Hotel
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester
Address: 2200 Goodman St. N, Irondequoit, NY 14609
Phone Number:
Location: United States > New York > Finger Lakes > Irondequoit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Irondequoit
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay! ... more   less 
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