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All 2 Irondequoit hotels

Holiday Inn Express Irondequoit

2.5 of 5 Hotel   |   2200 Goodman St. N, Irondequoit, NY 14609
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Ranked #2 of 2 hotels in Irondequoit
A recent review
3 of 5 stars reviewed 2 days ago
wbyrnes2 Elkins Park, Pennsylvania
  • Overview
  • Reviews (71)
  • Photos (26)
  • Amenities
  • Q&A (1)
  • Room tips (17)
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71 people have reviewed this hotel

Traveler rating
    19
    29
    15
    4
    4
See reviews for
38
10
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Elkins Park, Pennsylvania
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here four nights in August. The first morning we went to breakfast and there were no cinnamon rolls, no fresh fruit or even white bread for toast.The biscuits (with the biscuit and gravy) were as hard as rocks. In fact they didn't have the cinnamon rolls until the morning we left and this is their signature item for a... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed in Holiday Inn Express Hotels in many different locations. All of them have had exemplary staff. This particular location has that and a whole lot more. The rooms are spacious, comfortably appointed, and extremely clean. The breakfast bar has the same choices as the others but is very roomy. The pool itself and the pool area are... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your kind words!! We pride ourselves on our extremely friendly staff and our extremely clean rooms. Our indoor pool is an added bonus that our guests love. Again thank you so much for taking the time to provide feedback regarding you stay and we hope to see you again soon while you are in the... More

Corning,NY
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

J was there overnight for a stay during my grandson's hospital visit. The staff, Dominick,, was very friendly, courteous, and helpful. Check-in was quick and he helped with the luggage cart. The room was a queen double feature room. It gave us the extra room that we need with the other grandkids with us. The room was clean and now... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review! Dominic is a favorite among the guests and his fellow team members! The indoor heated pool is kept at 82 degrees. I apologize if it felt cooler to you. Guest love our proximity to the hospital so that they can be close to their loved ones. Our breakfast is usually loved for the... More

charleston, sc
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday inn Express for two nights in July and was greeted by a friendly front desk staff member every time I entered or left. The front desk was very helpful and went out of their way to accommodate a special request that I had. The beds were very comfortable and I managed to sleep soundly even... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review. I hope that you had a chance to take a dip in our pool and enjoy our scrumptious breakfast!! We are glad that you enjoyed your stay even with your snoring mother!!! Nicole Taft General Manager Holiday Inn Express Irondequoit More

NC
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday Inn Express recently while visiting family and chose this hotel primarily for the location. The front desk people were very friendly, welcoming and quick to acknoweldge myself (or anyone) in the lobby area. My room was clean, spacious and very suitable for the duration that I stayed. The complimentary breakfast that was provided was actually... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your feedback!! We pride ourselves on the friendliness of our staff. We are so glad that you stayed with us and hope to see you again soon when you are in the Irondequoit/Rochester area!!! Nicole Taft General Manager Holiday Inn Express Irondequoit More

Kingston, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My children and I stayed at the Holiday Inn Express in Irondequoit and loved it! We were in town to visit the Seabreeze Amusement Park during the day and visit family friends in the evening. We were greeted by a friendly and helpful front desk clerk and our room was clean and spacious. We met our friends at the indoor... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so Melissa!!! We enjoyed having your family stay with us and your children are so adorable!!! We love the fact that we are a family friendly hotel and that our breakfast offers such a wide variety of items!!! Thank you so much for your feedback and we look to forward to seeing you again soon!!! Nicole Taft General... More

Valley Stream, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

I was there July 2014 for my cousins wedding and its convenient location from church/reception hall 1) Rates are high. I booked 2 rooms: 1King Featured Room: Extra space for families with Fridge/Microwave and Two Queen Featured Room: Gives extra space, includes Fridge/Micro. Rooms are stained. I get it, if its' a fresh renovated type of room and smells good,... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your feedback! I am so sorry that you were not completely happy with your stay. We find that our rates our competitive with the other hotels in our market. At check in time we do require a credit card for incidental charges. The hold that we place on the card is not a charge but... More

Broadalbin,NY
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff was friendly and helpful. However the rooms had a musty smell to me. Beds and pillows were too soft. Breakfast was decent. Due to my bad allergies I would not stay there again. Target and IHop next door to hotel. There was a Marshalls and Sub shop across the street in the plaza. AppleBees nearby also.

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your feedback. I am glad that you found are staff friendly and helpful. I have brought up your concerns regarding the musty smell to our department heads. If you would like to further discuss your stay please do not hesitate to contact me at nicole.taft@pillarhotels.com Nicole Taft General Manager Holiday Inn Express Irondequoit More

Cincinnati, Ohio
1 review
1 of 5 stars Reviewed 4 weeks ago

I used the mobile app to book a room, after looking at the web page to make sure that this hotel accepted pets. When I tried to check in, I was told, that I did not get a "pet friendly" room, and could not have a pet. Then to my surprise, I got a smoking room when my preferences stated... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for taking the time to provide feedback during your stay. I am so sorry that we did not have a non smoking room available on the night that you needed. Unfortunately when you reserve a room on the same day that the reservation is for availability of rooms can be limited. I understand from the information... More

Albany, New York
1 review
4 of 5 stars Reviewed July 1, 2014

My husband, kids and I just recently staying at this hotel while attending a sports camp. The hotel was very clean and the staff was very accommodating. The pool was small but clean, beds and pillows were comfortable and the hotel is near everything. The only complaint I had was that the front desk stated that breakfast was open everyday... More

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your feedback. We are glad that you enjoyed the comfort of the bed and the pillows. We are very fortunate to be located of of State Route 104 which is located so close to shopping and restaurants, most within walking distance. I apologize for the confusion with the breakfast hours. We serve breakfast from 6:30am... More

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Additional Information about Holiday Inn Express Irondequoit

Address: 2200 Goodman St. N, Irondequoit, NY 14609
Phone Number:
Location: United States > New York > Finger Lakes > Irondequoit
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
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Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester

26 photos of this hotel

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Bathroom (1)

Management photos: Courtesy of the property manager

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Room/suite (6)
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Business center/function rooms (1)
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Pool/beach area (1)
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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay! ... more   less 
Number of rooms
66

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express Irondequoit and other travelers.
1 question

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Questions? Get answers from Holiday Inn Express Irondequoit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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