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Holiday Inn Express Irondequoit

2.5 of 5 2200 Goodman St. N, Irondequoit, NY 14609
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Holiday Inn Express Irondequoit
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Holiday Inn Express Irondequoit
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81 reviews from our community

Traveler rating
    20
    36
    16
    5
    4
See reviews for
42
12
1
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Sharpsville, Pennsylvania, United States
Top Contributor
92 reviews 92 reviews
38 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean and nice room with a very comfortable bed. Shower was perfect as to be expected. Check-in was very easy and accommodating and the front desk staff was genuine. Breakfast was the normal. A few things to do close by, but when I drove the wrong way it was a bit of a scary neighborhood.

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear Stephan C: Thank you so much for taking the time to review our hotel! We are glad that you found your room clean and comfortable and that the front desk staff was genuine. To add to the things close by in addition to having the very first Sonic in our area we will alos have a brand new Starbucks... More 

Birmingham, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was clean and most of the staff was friendly. It was located in a bit of a shady area; however, there was a Target right next door. So, if you forgot something, you could easily walk to Target and get it. The hotel room itself was lackluster. It seemed a little outdated and worn down. The breakfast in... More 

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear jaya M: Thank you for your feedback! We are very lucky to have a Target next door as well as Sears, Marshall's for shopping within walking distance of the hotel. Right across the street a Chipotle and Starbucks will be open next month! I apologize that fruit was not available while we waited for our order to come in.... More 

Denver, Colorado
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2014

This was a one night stay over while on our way to Niagara Falls. The hotel was easy to locate and while the area seemed a little rough, we didn't experience any issues. We arrived and were greeted promptly and despite the front desk having issues with they key card system, a smile never left her face despite her frustration.... More 

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear c b: Thank you so much for your feedbcak. We have many guests who stay the night on their way to Buffalo or Niagara Falls. I am sorry that you did not like your food from Wegman's. I will definitely pass along your suggestion regarding the hotel getting automatic doors. We hope to see you again while you are... More 

Senior Contributor
33 reviews 33 reviews
22 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 23, 2014

I've been to this hotel before. Made the mistake of eating at the IHOP next door that time. If u like eating amongst the hood rats, fine..not me. As for the hotel, it was clean and comfortable. The bed was overly soft though. I like a bed a bit stiffer, but at least there was no bad odors and as... More 

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear Richard K Thank you so much for your feedback. We are so glad that you chose to come stay with us again. Some guests do enjoy the pillowtop mattresses and some guests such as yourself prefer a stiffer mattress. We do hope to see you again soon while you are in the Irondequoit/Rochester area. Nicole Taft General Manager Holiday... More 

East Haven, Connecticut
Contributor
19 reviews 19 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 29, 2014

Nice Hotel, Good parking. Right off the exit. Very easy to get to. Close to Rochester. Out of the downtown area. Good pricing was not overcrowded. Great Breakfast Buffet. There was a youth hockey team the showed up and were running around using up youthful energy. The front desk said to let them know if they don't quiet down. When... More 

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review! Our breakfast buffet including the scrambled eggs, sausage, and especially the pancake machine are quite popular. We did have quite a rambunctious group of children here. I am glad that the desk did speak to the coach and chaperones so that all of our geusts could have a quiet evening. We hope to... More 

Lancaster, NY
Top Contributor
168 reviews 168 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed September 16, 2014

The carpet, couch, desk chair, linens and curtains all looked very old and worn. Sheets were not soft. Decor was very outdated. Pillows very stiff and high. The TOWELS however were NICE AND SOFT. Girl at front desk at check-in (Christian) talked very fast - hard to keep up with what she was saying. There was no one in line... More 

Was this review helpful? Yes 1
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for sharing your feed back. We strive to give every guest an enjoyable stay. In this case it seems we have failed short. I have shared your comments with the entire staff. If you would like to further discuss your stay please do not hesitate to contact me at nicole.taft@pillarhotels.com Nicole Taft General Manager Holiday Inn... More 

Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2014

We did have a few minor issues during the stay. Staff addressed the issues quickly and professionally. Our stay was not typical of past stays at this location. Biggest issue: our room seemed to have acoustic/structural issue because could hear noise from room above - like they were running an obstacle course from 11pm to 2-3 am. Obviously, they weren’t.... More 

Was this review helpful? Yes 1
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for providing your feedback regarding your stay with us. I apologize that you were disturbed by another guest. We will definitely look into the issues that you experienced so that this does not happen to another guest. If you would like to further discuss your stay please do not hesitate to contact me at nicole.taft@pillarhotels.com Nicole... More 

Columbus, Ohio, United States
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 27, 2014

I stayed here with my family while I was traveling on business, the hotel is well kept and in a convenient location. Some of the surrounding area is a little rough but we did not experience any security issues inside or outside the hotel. I would stay here again when in Irondequoit.

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for staying with us. We do love that we have so many places to shop and so many restaurants close to the hotel. We do hope to see you again while you are in the Irondequoit/Rochester area. Nicole Taft General Manager Holiday Inn Express Irondequoit More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

Stayed there with my son for a long holiday weekend. I chose this hotel because it was convenient to all the various family activities that had been planned. The service was friendly, the facility clean. I plan on booking there on my next trip to Rochester. Oh - The lilacs were in bloom!!!

Was this review helpful? Yes 1
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for staying with us! We hope that your family events went well and that we will see you again when you are in the Irondequoit/Rochester area. Nicole Taft General Manager Holiday Inn Express Irondequoit More 

Egypt
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 21, 2014

Stayed there one night as a family of five.. we booked the Feature Queen room that had 2 queen beds and a pull out couch. Overall, it was clean enough. However, I am a bit picky when it comes to cleanliness. Opening the pull out couch and seeing lots of gunk underneath was a bit gross. It's not that hard... More 

Was this review helpful? Yes
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your feedback! I apologize for the gunk underneath the pull out couch. I have brought this to the attention of the housekeeping department. Feedback such as yours lets us know in the areas that we can improve upon so that your experience does not happen to another guest. if you would like to further discuss your stay... More 

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Additional Information about Holiday Inn Express Irondequoit

Address: 2200 Goodman St. N, Irondequoit, NY 14609
Phone Number:
Location: United States > New York > Finger Lakes > Irondequoit
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester

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