We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Rochester-Irondequoit

Certificate of Excellence
Hotel deals
Hotel website
1323 East Ridge Road, Irondequoit, NY 14621
Special Offer
2X Hhonors Points!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hampton Inn Rochester-Irondequoit
Professional photos View all
Browse nearby
Hampton Inn Rochester-Irondequoit
Add Photo Write a Review

218 Reviews from our TripAdvisor Community

Traveler rating
    109
    73
    20
    6
    10
See reviews for
90
40
13
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (65)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (41)
All months
1 review
3 of 5 stars Reviewed 3 days ago NEW

Average to ok outdated hotel. Staff was excellent. TV was just awful. Luckily we didn't watch much of it. Room smelled like it had been smoked in. The bed was very comfortable and the bathroom was a nice size.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stow, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

I was assigned a room that has had a history of trouble with the air condition in the room. I brought it to the front desk attention and was told that you need to turn the control to on. I went out to dinner to the restaurant next door and was waiting for a table at the their bar. A... More 

Was this review helpful? Yes 1
town in Rhode Island, United States
1 review
3 of 5 stars Reviewed 1 week ago

I had a few minor issues with this hotel but those that were brought to the attention of the hotel were resolved quickly. All staff was friendly. Would likely stay there again. Price is right and the hotel met my needs for this trip.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Latham
2 reviews
5 of 5 stars Reviewed 1 week ago

I don't know his name but there was an African American staff member who canvassed the dining area (during breakfast) frequently. I don't think I've ever seen a more friendly staff member. He was so incredibly helpful. There was another gesture of extreme hospitality one of the evenings by another staff member in helping an elderly guest carry a hot... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Cobourg, Ontario
Contributor
20 reviews 20 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I am giving this hotel a five star because of the generous customer service I received when there. The hotel itself is fine - clean, modern, good complimentary breakfast, tea and coffee all day in the lobby, comfortable beds, and a fridge and microwave in the room which I always appreciate. The location is handy for getting downtown as my... More 

Was this review helpful? Yes
Misty B, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Thank you for your recent stay with us, we are so glad you were able to receive out excellent customer service. I have passed your wonderful comments onto the staff here.We look forward to seeing you on your next visit to the area. More 

Memphis, TN, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have been made welcome on my every visit, every month. Staff helped in my luggage to the room, parked the car when needed. Cleaned snow, warmed up the car and brought to the lobby, helped load the luggage. What more can a traveler ask for? Very nice staff and facility

Review collected in partnership with Hampton

Was this review helpful? Yes
Misty B, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Thanks for your great review of the Hampton Inn Rochester/Irondequoit. We are so glad that you have continued to receive our outstanding service. We look forward to seeing you on your next visit. More 

potsdam, United States
1 review
4 of 5 stars Reviewed 1 week ago

friendly staff, clean room, decent location--near stores/restaurants. I didn't eat the morning buffet, was in town for a family wedding, but the dining area looked clean and inviting. I've stayed at this hotel before with one of my son's sports teams, and it was a very friendly and accomodating place to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Misty B, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Thank you for your recent stay with us at the Hampton Inn Rochester/Irondequoit. We are so glad you enjoyed your stay and look forward to seeing you on your next visit to Rochester/Irondequoit. More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for one night for a concert in town. The staff were fabulous from start to finish. Our rooms were spotless, and the beds were super comfortable. I'd stay again anytime I'm in Rochester! Thanks to the fabulous staff for their amazing customer service.

Was this review helpful? Yes
Misty B, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Thank you for staying with us on your recent visit to Rochester, We hope you enjoyed the concert and am glad to hear you received our excellent service. We look forward to seeing you on your next trip to Rochester/Irondequoit! More 

Katy, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

First rate accomodation. Very good breakfast and staff is top notch. Location was good and a great restaurant is right next door. The kind of service we have come to expect in our travels. Would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Misty B, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Thank you for your wonderful comments, we are glad to hear you enjoyed your stay with us and that you encountered our fantastic staff. We look forward to seeing you on your next visit to Rochester/Irondequoit. More 

Atlanta
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location near Sea breeze, Durand Eastman Park, restaurants and dowtown. Wonderful and very friendly staff. A home away from home. This was our second time here and has become our favorite place to stay. Highly recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Misty B, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Thank you for choosing the Hampton Inn Irondequoit for your recent stay with us, We are so honored to be considered your home away from home! We look forward to your next stay with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Dining (5)
Viewed
Business center/function rooms (5)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay