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All 2 Irondequoit hotels

Hampton Inn Rochester-Irondequoit

2.5 of 5 Hotel   |   1323 East Ridge Road, Irondequoit, NY 14621
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Hampton Inn Rochester-Irondequoit
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89%
Ranked #1 of 2 hotels in Irondequoit
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Daniel G Somersworth, NH, United States
  • Reviews (150)
  • Photos (47)
  • Amenities
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  • Room tips (16)
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150 people have reviewed this hotel

Traveler rating
    78
    53
    12
    3
    4
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58
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Somersworth, NH, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very Friendly And Helpful Staff. Appreciated the referral to the excellent Italian restaurant next door. It is a gem! I belief the desk person's name was Brian. Many thanks! I will admit that having to type a minimum number of characters to enable the review to be accepted is annoying.

Review collected in partnership with Hampton

Was this review helpful? Yes
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear DanielG, We are so happy that you chose the Hampton Inn Rochester Irondequoit, and thank you also for taking the time to reflect on your recent stay! We love Pasta Villa right next door, and a lot of our repeat guests find themselves regulars of the restaurant as well! We take pride in our knowledgable and caring staff, and... More

Midlothian, Virginia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent service, room outstanding, clean and comfortable. Close to restaurants and easy access to expressways. Our room was quiet, no hallway noise. Many choices at breakfast, cold and hot with lots of little amenities to make it more pleasant.

Review collected in partnership with Hampton

Was this review helpful? Yes
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear ladyhawkrn01, Thank you so much for taking the time to review our hotel! We loved hearing about your great experience. We are right next door (and across the street) from some great restaurant choices, and we do our best to accommodate guest requests to give them the best room possible to meet their needs. Thank you very much for... More

Glendale, Arizona
1 review
4 of 5 stars Reviewed 3 weeks ago

The hot breakfast left something to be desired. The egg dishes each morning were not tasty in the least. One morning it was scrambled eggs with black pepper and the pepper was so overpowering that it ruined the eggs rather than enhancing them.

Review collected in partnership with Hampton

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Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear 506terrie, Thank you for taking the time to reflect on your recent stay with us. i am very sorry to hear that our breakfast fell short of your expectations. We strive to offer our guests the best, and we did not deliver. I will be sure to share this feedback with the staff, in hopes that your next trip... More

Toronto, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at hotel from Tuesday June 3rd to the 6th. Upon my arrival the staff was nice and accommodating, got me into room right away. The room was nice clean, several different pillow types to choose from, the tv was great lot of channels with a free on demand service. Realistically, if I only stayed for one night I... More

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Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Nickj20, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. Please accept our sincere apologies for the disappointing conditions and additional guests in your room. We know you deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have... More

Salisbury, Maryland
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

Our recent stay was marked by a clean and comfortable room at a reasonable rate coupled by perhaps the best front desk staff I've encountered. The staff took care of every request, answered questions, provided local information, all cheerfully and patiently. The breakfast was delicious and fresh. We will be back on our next trip to the Rochester area.

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Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Dennis P, Thank you for the kind words! We have a great staff here at the Hampton Inn Rochester Irondequoit and I am so glad that they were able to assist you. We have a lot of fun mixing up our breakfast options and Hampton Inn is a great brand because it is packed with the things that you... More

1 review
4 of 5 stars Reviewed May 20, 2014

The hotel was well kept and easy access. Enjoyed our short stay with them! Breakfast was included with the stay, so we did take advantage of it. It was okay, but we did arrive later in the morning. I suspect there was more offerings earlier in the morning. Beds were comfortable, and staff was helpful and friendly!

Review collected in partnership with Hampton

Was this review helpful? Yes
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear 131lisae, Thank you for taking the time to reflect on your recent stay with us. We have great staff who do a nice job of keeping us fresh and well kept. I will make sure to pass along your breakfast comments as well so that we can work on that area. Our Cloud 9 bedding is a guest favorite... More

NY
2 reviews
5 of 5 stars Reviewed May 14, 2014

I have never been to Rochester and this was a nice place to stay - almost seemed new (I have no idea how long it has been there). Love the breakfast that this brand of hotel provides along with the in room fridge and other amenities.

Review collected in partnership with Hampton

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Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Ccrizal, Thank you for the review of our hotel! We were actually built in 2009 but we do our best to keep it fresh and new for all of our guests. We are fortunate to have staff who really take pride in their work environment. Hampton's On the House Hot Breakfast is a favorite among many and I am... More

Canajoharie, United States
1 review
4 of 5 stars Reviewed May 14, 2014

The Irondequoit Hampton Inn is conveniently located and there are several nice places to dine close by. Our room overlooked an ugly empty lot, but the rooms were clean and well conditioned (both heat and AC worked great).

Review collected in partnership with Hampton

Was this review helpful? Yes
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Victoria B, Thank you for taking the time to reflect on your recent stay with us. I will make sure to share your kind words with our housekeeping staff! We are also fortunate to be within walking distance of some great restaurants. We look forward to your next visit to Rochester! Sincerely, Linda Gabbert Director of Sales More

Albany, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 8, 2014

I am so disappointed in this chain. The Hilton redesigned all hotels in the last ?? years. 2nd time I made this mistake because I didn't realize the Hampton was using the same design standards as the Hilton. Apparently the Hilton has raised the height of everything to accommodate people who are taller. At least that what the manager told... More

Was this review helpful? Yes
Calvert County,MD, United States
1 review
4 of 5 stars Reviewed April 29, 2014

Nice hotel, great staff and rooms were clean. fitness center was well equipped and clean. Breakfast was not bad. Hotel was near our event and area had a lot of dining options. I would recommend this hotel for business or pleasure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Allen R, Thank you for taking the time to reflect on your recent stay with us. I am so happy that you were able to enjoy our On the House Hot Breakfast as well as our fitness center! Hampton Inn is a great hotel for both the business and pleasure travelers because we are packed with the things you... More

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Additional Information about Hampton Inn Rochester-Irondequoit

Address: 1323 East Ridge Road, Irondequoit, NY 14621
Phone Number:
Location: United States > New York > Finger Lakes > Irondequoit
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Rochester-Irondequoit 2.5*
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Also Known As:
Hampton Inn Rochester-Irondequoit Hotel Rochester

47 photos of this hotel

Management photos: Courtesy of the property manager

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Other (15)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Class
Number of rooms
77

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