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Holiday Inn Express Elmira Horseheads

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2666 Corning Rd., Horseheads, NY 14845
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Holiday Inn Express Elmira Horseheads
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Holiday Inn Express Elmira Horseheads
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85 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (11)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (8)
All months
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Rooms are nice as expected. Although I ordered a room for 2 adults and 3 kids there were only two beds..I asked for an additional bed and was asked to pay 15$ more per night..at the end of the day they sorted it out and the guy at the front desk really deserves a good word (unfortunately dont have his... More 

Was this review helpful? Yes
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you for choosing to stay at the Holiday Inn Express Horseheads Bentzus. We are glad that you enjoyed the rooms, as well as the location of our property for many of the Finger Lakes activities such as hiking. We apologize for any inconvenience during your stay, but glad we were able to resolve your issue to your liking. We... More 

Teaneck NJ
Level Contributor
103 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I were pleasantly surprised to find this Holiday Inn. It was spotless, fresh and the staff were absolutely wonderful. In the morning, we saw housekeeping working hard to keep the hotel clean and as we walked past, each and every staff member smiled and wished us a "Good Morning"! Breakfast was pretty good and the front desk... More 

Was this review helpful? Yes
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you for choosing to stay at the Holiday Inn Express Horseheads LuvTaTrek. We are glad to hear that we exceeded your expectations during your recent stay. Our staff, from front-of-house to back-of-house, wants to make every guest feel at home and like they are a part of our family and we were glad you felt that. We hope that... More 

Cross Lanes, West Virginia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel a couple of times. The staff is very friendly and helpful. The room has a refrigerator and microwave, and the breakfast has both hot and cold items to eat. Coffee and chilled water is available 24/7 along with free wifi. The downside is staying here is on the pricey side - especially for a... More 

Was this review helpful? Yes
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay at the Holiday Inn Express Horseheads M B. We are glad that you were able to enjoy many of the great complimentary amenities such as the hot breakfast bar, wifi, coffee and room additions. We are glad that you enjoy the convenience of our location to the... More 

new york
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a decent place for short stays - very close to highway 86, restaurants, and shopping. If you are visiting the Finger Lakes region, this is a nice place to stop and take a break. Pluses include nice breakfast, swimming pool, 24-hr coffee, fully equipped room with fridge and microwave make this place great. Rooms are also nice with... More 

Was this review helpful? Yes
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you very much for choosing to stay at the Holiday Inn Express Horseheads sub580. We also appreciate you taking the time to leave feedback regarding your stay. We take all feedback, positive and negative, as a way to improve future stays. We are glad that you enjoyed many "pluses" during your stay; including the complimentary hot breakfast bar, 24-hour... More 

Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel staff is the bright spot for this overpriced location. The staff is friendly, cheerful and helpful. Breakfast area is clean and well stocked. The hotel soaps are harsh - avoid using ! When my child had an allergic reaction to the soap, the staff was helpful finding an urgent care facility.

Was this review helpful? Yes
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you for leaving feedback about your recent stay Carmen L. We are sincerely sorry and apologize for the unfortunate circumstance with your child having a reaction to the soap, we hope that everything has since returned to normal. Our staff is committed to making our guests safety, health and stay our number one priorities. We are glad that we... More 

Sarasota, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2015

We drove up and saw a hotel in great need of renovations. When we got to our room we again were disappointed. The traffic from the highway kept us awake. The room needs updates. The only good thing is that they gave us feather free pillows. (I do smell cigarette smoke in the room). I am very sorry we stayed... More 

Was this review helpful? Yes 2
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

We are sorry that your recent stay didn’t meet or exceed your expectations JanP1955. We are a smoke free facility, so we are concerned that you smelled smoke in the room and we will have someone look into this. We are glad that you enjoyed the hypoallergenic pillows and we hope you were able to enjoy the complimentary breakfast before... More 

Travelers are raving about these Horseheads hotels

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2015

Yes the hotel is close to the highway, but I was offered earplugs in my room. The hotel is a bit older but the beds and pillows and decor is up to date. The micro-minifridge in the room is nice to have. Staff is super friendly. Good selection of cable tv channels. Was glad to see that you can get... More 

Was this review helpful? Yes
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you for choosing to stay at the Holiday Inn Express Horseheads. We are glad that you enjoyed your recent stay with us; including the friendly staff, awesome breakfast and TV channel selection. We are also glad that you enjoyed the 500 point perk for passing up on housekeeping. We are currently a test property for IHG and the forgo... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 26, 2015 via mobile

This hotel is old and is need of some renovations. The rooms actually have a sign over the thermostat that reads open window to let cool air in. I would suggest choosing another hotel. There's a nice candlewoods suits about 4mi away that is very nice.

Was this review helpful? Yes 1
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you for leaving your feedback regarding your recent stay at the Holiday Inn Express Horseheads. We apologize for the inconvenience during your stay. While during your stay, we had the unforeseen circumstance of our AC not being functional. The AC is now operational and blowing cold air again, should you choose to stay with us in the near future.... More 

New Orleans, Louisiana
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 23, 2015

Hotels all over the area sold out due to Memorial Week-End and University Graduation. Lack of planning forced us to stay here for one night May 2015. We were pleasantly surprised by the cleanliness of the room and bathrooms. Breakfast was typical buffet with very good selection and great coffee. Outside of hotel,looks dated but inside rooms and bathrooms renovated.... More 

Was this review helpful? Yes
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you for staying with us at the Holiday Inn Express Horseheads Hugette C. We also want to thank you for leaving feedback regarding your recent stay. We pride ourselves on our customer service and our building. We want to make sure that every guest is treated like our own family and has a clean and great stay. We will... More 

Buffalo, NY
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 20, 2015

Stayed here again last week. My room this time was facing the interstate and was much louder than I would have preferred. I travel with ear plugs which I used because the noise at 11pm was noticable. I am a Platinum member with IHG and found it odd the hotel gives you 500 points to NOT have housekeeping tidy your... More 

Was this review helpful? Yes
DirCommunications, Director of Communications at Holiday Inn Express Elmira Horseheads, responded to this review

Thank you for being an IHG Rewards Club members FlyUsAway. We also appreciate you taking the time to review your stay with us. We apologize for any inconvenience you may have experience from outside interstate noise. We are glad that you enjoyed your breakfast. As for the 500 points to not have housekeeping clean your room during your stay; IHG... More 

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