Mixed reviews about this recently renovated property suggested that building was so good that the staff didn't have to try. Didn't find the latter to be the case. Helpful friendly staff, easy check in. Comfortable king-sized bed in nonsmoking room with fridge and microwave. Quick accommodation of a request for room change when first room smelled a bit too much... more

I wasn't expecting much based on the reviews and the fact that I expected a Holiday Inn Express to be bare bones/no frills. I could not have been more wrong! The room was immaculate! The bathroom was spotless - especially the shower. No mold or mildew of any sort. The room had all the basic amenities, including shampoo, conditioner, etc.... more

My latest stay here (10/11/2008) was a nightmare. After being awoken by the next room’s occupants at 12 midnight, I put up with their loud drunken behavior (they keep screaming to get more booze) until 12:30am. I called the Front Desk and the person who answered said he’d come up. At 12:45am, I called back saying nothing had changed, which... more

Met family at the Holiday Inn Elmira-Horseheads for a one night stay. What a great place. The reception staff was extremely friendly and helpful, reserving two linked rooms without me requesting this. The place was heavily staffed with a lifeguard at the outdoor pool. Not sure if this may be a new policy but I was surprised and delighted. The... more

I stayed there with other family for a reunion weekend. I have kids and we wanted to be near each other. Upon arrival we were too early to check in so I asked the General Manager if she could assign us a room without the key - we would pick that up later when we actually could check in. She... more

In October of every year there is a 4H Horse program intercounty competition held at the Chemung county fairgrounds. Unfortunately this conflicts with the Elmira College parents weekend held in the same area. I originally had weekend reservations for the Holiday Inn Elmira Riverview. After one night there we were ready to take our chances anywhere. I feel that $75... more

We stayed at this hotel during the 2004 Annual Finger Lakes Wine Festival. It's located about 20 minutes from Watkins Glen but was well worth the drive. The hotel was affordable and clean with a nice pool and gazebo outside. The rooms were clean up to date, as was the bedding and bathroom. The beds were also quite comfortable-not too... more