We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Elmira Horseheads

2.0 of 5 198 Colonial Dr, Horseheads, NY 14845
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Candlewood Suites Elmira Horseheads
Professional photos View all
Browse nearby
Candlewood Suites Elmira Horseheads
Write a Review

102 reviews from our community

Traveler rating
    67
    26
    6
    2
    1
See reviews for
32
20
6
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (15)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (15)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed in many hotels but none of them equal this Candlewood Suites in Horseheads. My home was flooded when a pipe broke under my upstairs bathtub.I called several hotels and none of them would let me bring my dog until I found this Candlewood Suites. They let me bring "Bear" whom I have had for 3 years- she... More 

Was this review helpful? Yes
Bowling Green, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed for a week at this hotel twice in the last five months. The staff was courteous, the room was clean and the bed was comfortable. When we had an issue, the staff was quick to resolve it without complaint. This is a long-term stay hotel so they don't change out the towels and sheets daily, but if... More 

Was this review helpful? Yes
Elmira, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 26, 2015

I could not be more impressed. We stayed in a king suite - the room was immaculate. I was a bit concerned to find that our room was right opposite the elevator but it never bothered us at all. The cookware is pretty good stuff. Obviously not top of the line but much better than we've seen in similar hotels.... More 

Was this review helpful? Yes
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for sharing your comments regarding your recent stay at the Candlewood Suites. It's always a pleasure knowing that our hotel and team members exceeded your expectations. The Candlewood Suites does have some unique features not found in other hotels and it has proven to be a big plus for our guests. I also have an amazing team and... More 

Kansas City, Missouri, United States
1 review
5 of 5 stars Reviewed January 22, 2015

After taking a new job in the Horseheads area I needed a place to stay until I found a more permanent location. I spent 3 weeks in this hotel and found the room new, clean, and comfortable. The staff went out of their way to accommodate my requests and made efforts to get to know the guests that were staying... More 

Was this review helpful? Yes
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to comment on your recent stay at the Candlewood Suites. It was a pleasure having you as our guest and we appreciate all of your comments. The staff always goes above and beyond to make our guests feel at home and I am pleased to know this was the case with you. I hope... More 

Big Flats, New York
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed 10 days-kitchenette has dishes, utensils, pans, dishwasher, etc. The grocery store was great-saw many people take advantage of it. Used AAA discount plus prepay discount. This is a business hotel so there were no of the people talking in the hallway at 7am! The ONLY noise problem showed up when someone moved in above us-I swear he was... More 

Was this review helpful? Yes
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to comment on your recent stay at the Candlewood Suites in Horseheads, NY. It was a pleasure having you as our guests for 10 days and I'm glad that our accommodations and amenities met your expectations. We hope that in the future we will have another opportunity to host you as our guests so... More 

Shelby Township
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 2, 2014

Near a Mall, chain restaurants and the expressway, this location is pretty darn good. Add to that that it is less than a mile to a movie theatre? Sold. Brand new location, so the lobby is beautiful. Room on the first floor faces the parking lot, so mind those room-darkening shades or risk putting on a show... Everything is new... More 

Was this review helpful? Yes 1
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Dear Glasshalffull13: Thank you for your recent review regarding your stay at the Candlewood Suites in Horseheads, NY. We appreciate all of your positive comments regarding our hotel and the surrounding area. I'm glad you were able to enjoy your stay with us and I hope that in the future we will have another opportunity to have you as our... More 

Hummelstown, Pennsylvania, United States
Senior Contributor
29 reviews 29 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 20, 2014

Stayed here for 2 days while visiting Watkins Glen. It's only a 25 minute drive and it's far less expensive. We had a room with a kitchenette, which was perfect. Room was very clean. Staff was pleasant.

Was this review helpful? Yes 1
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Dear JoanS: Thank you for sharing your comments regarding your recent stay at the Candlewood Suites in Horseheads, NY. We appreciate all of our comments so that we can always improve upon our service and amenities. Im happy to know that we met your expectations and that our staff was accommodating to your needs. I hope that we will have... More 

Ann Arbor
Top Contributor
51 reviews 51 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 19, 2014

We drove 8 hours to a family vacation expecting our King Size Bed to be waiting. After checking in and finding a smaller bed, we were told you paid online so we can't do anything - too bad. We were also told that if you had not prepaid, you could have gotten the same room at $20/night less. As we... More 

Was this review helpful? Yes 1
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Dear garyinmichigan: Thank you for taking the time to share you concerns regarding your recent stay at the Candlewood Suites in Horseheads NY. I want to personally apologize that your stay with us did not meet your expectations. At times there can be room discrepancies when booking with a third party provider - however in this case I believe the... More 

Wallkill, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

Comfortable, clean and easy to get to. The bed was very comfortable and had all the comforts of home. Would definitely stay here again. Not too far from Seneca Lake and Watkins Glen area. The ride to finger lake wineries were about 25 minute drive.

Was this review helpful? Yes
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at the Candlewood Suites. We value the opinions of our guests and strive to always improve upon on service and amenities. Im glad you found our hotel suitable to your needs and that you were able to enjoy some of the sights that this area has... More 

tel aviv
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 3, 2014

Large clean room, with a full kitchen, very friendly stuff All that plus the good location, not far from Watkins Glen, Corning and its great Glass Museum makes this Hotel very convenient, great money value. No breakfast, but free hot drinks and the possibility to purchase food for breakfast (eggs, yogurts, bagels and more frozen food to cook in microwave).

Was this review helpful? Yes
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Schumil thank you for your recent review of our hotel. We greatly appreciate all the feedback we receive from our guests and look forward to hearing from them. I am glad you enjoyed our spacious rooms and experienced our great guest service my staff has to offer. Thank you again for your review and we look forward to having you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Candlewood Suites Elmira Horseheads? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Elmira Horseheads

Address: 198 Colonial Dr, Horseheads, NY 14845
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Elmira Horseheads 2*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Priceline, Despegar.com, BookIt.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Candlewood Suites Elmira Horseheads reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Family Hotel in Horseheads

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay