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Candlewood Suites Elmira Horseheads

Certificate of Excellence
2.0 of 5
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198 Colonial Dr, Horseheads, NY 14845
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Candlewood Suites Elmira Horseheads
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Ranked #2 of 10 Hotels in Horseheads
Certificate of Excellence
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5 of 5 stars reviewed yesterday
NAF1313 Atlanta
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128 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

Our room was in pristine condition. The staff couldn't have been more friendly and helpful. I would like to especially compliment the manager, Andrea, for making my experience a memorable one! She is the best! This hotel would definitely be our first choice in the area.

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Blandon, Pennsylvania
Level Contributor
82 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here after races at Chemung Speedrome on our way to Niagara Falls. Got here late and parking lot was packed, which means a lot of people like this hotel. Lady at the front desk was friendly and efficient. Room was very nice, super comfortable beds and pillows, nice work space, large bathroom, full kitchen, just an overall great stay.... More 

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Macungie, Pennsylvania
1 review
2 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for two nights. We were there to see Watkins Glen and local wineries. First thing when we entered our room, we found popcorn on the floor and three beer bottle caps on the "kitchen" counter. We don't mind no frills, but it would be nice if they made up the bed. Front desk was... More 

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CORNWALL
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay over there last year and are planning going back next week. The room /suite were just perfect. The staff was very helpful ! they also had a free buffet at the entrance one night...( for free)

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Glastonbury, Connecticut
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was performing with a band at a nearby summer concert series and was lucky enough to stay here. The next day my husband and I were headed to Elmira to see Mark Twain's Gravesite, Woodlawn Cemetery, and then head up to Watkins Glen State Park to hike. Not only was this hotel not far away from all of the... More 

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Greene, New York
5 of 5 stars Reviewed 3 weeks ago

The rooms and facilities are exceptionally clean. The lobby offers A wide variety of food and snacks. The front desk staff is excellent. I would like to mention Autumn the evening customer service person as a stand out due to her exceptional Helpfulness and cheerful attitude, this is what keeps me coming back to this Exceptional location! Thanks again to... More 

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Columbus, Ohio
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 20, 2015

We stayed here when traveling with another couple to the Finger Lakes for the first time. It was very reasonably priced for a nice suite, clean and comfortable, with an Outback Restaurant within walking distance. It was about 40 minutes from the Finger Lakes so it's not optimal if you want to be closer, which we will do next time.

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at the Candlewood Suites. I'm glad that you found your accommodations satisfactory for your needs. We strive to provide clean rooms and friendly service to all of our guests. I hope that in the future we will have another opportunity to demonstrate our commitment to your... More 

Edgewater Fl
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 14, 2015

We chose this place because it's location on our visit to Watkins Glen .As most other say the rooms are very large ,clean,and up to date. Ideal for people with children.The personel was very polite. The downside is they don't serve breakfast and the floors lack sound insulation.I could tel where the upstairs guest was many times. Fortunately that person... More 

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Andrea S, Exec. Housekeeper at Candlewood Suites Elmira Horseheads, responded to this review

Dear Peter-Goldwing, Thank you for your survey about your recent stay with us, we really enjoy hearing from our guests about their stay. We are glad to hear that you had excellent guest service and the staff was responsive to your needs. We do apologize for not serving a typical continental breakfast but our Candlewood cupboard has plenty of breakfast... More 

Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

Staff was very friendly and helpful. Gave us a great restaurant suggestion. The motel was having a guest appreciation night with free tacos for dinner. We went with the Italian restaurant that was recommended to us instead. Room was clean. Bed was very comfortable. So was the recliner which I used since I had been struggling with sleep because of... More 

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Andrea S, Exec. Housekeeper at Candlewood Suites Elmira Horseheads, responded to this review

Dear DesperadoOhio, Thank you for taking time out to give us a survey, we really enjoy hearing feedback from our guests. We are so happy to hear that you had a wonderful stay here with us. I am glad that our staff was able to recommend a fantastic restaurant for you to enjoy. We hope to see you again in... More 

East Fishkill, New York
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 27, 2015

A home away from home style hotel. The place is extremely clean. The staff is knowledgeable, friendly and eager to help. The hotel is convenient to shopping, entertainment and sightseeing. Located within an easy drive to Corning, NY as well as wineries in the area. Beautifully located. Free washers and dryers are an added and welcomed bonus.

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Andrea S, Exec. Housekeeper at Candlewood Suites Elmira Horseheads, responded to this review

Dear JJT404, Thank you for your survey and your recent stay with us. We are so glad that you had an excellent stay with us. We take pride in how clean our hotel is and deliver the best guest service. We are glad that our location was perfect for your needs during your stay. We are happy you enjoyed visiting... More 

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