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All 10 Horseheads hotels

Candlewood Suites Elmira Horseheads

2.0 of 5 Hotel   |   198 Colonial Dr, Horseheads, NY 14845
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Ranked #2 of 10 Hotels in Horseheads
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Joan S Hummelstown, Pennsylvania, United States
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96 reviews from our community

Traveler rating
    61
    26
    6
    2
    1
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30
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25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hummelstown, Pennsylvania, United States
Senior Contributor
29 reviews 29 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 days while visiting Watkins Glen. It's only a 25 minute drive and it's far less expensive. We had a room with a kitchenette, which was perfect. Room was very clean. Staff was pleasant.

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Ann Arbor
Top Contributor
51 reviews 51 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We drove 8 hours to a family vacation expecting our King Size Bed to be waiting. After checking in and finding a smaller bed, we were told you paid online so we can't do anything - too bad. We were also told that if you had not prepaid, you could have gotten the same room at $20/night less. As we... More

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Wallkill, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Comfortable, clean and easy to get to. The bed was very comfortable and had all the comforts of home. Would definitely stay here again. Not too far from Seneca Lake and Watkins Glen area. The ride to finger lake wineries were about 25 minute drive.

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at the Candlewood Suites. We value the opinions of our guests and strive to always improve upon on service and amenities. Im glad you found our hotel suitable to your needs and that you were able to enjoy some of the sights that this area has... More

tel aviv
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Large clean room, with a full kitchen, very friendly stuff All that plus the good location, not far from Watkins Glen, Corning and its great Glass Museum makes this Hotel very convenient, great money value. No breakfast, but free hot drinks and the possibility to purchase food for breakfast (eggs, yogurts, bagels and more frozen food to cook in microwave).

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Schumil thank you for your recent review of our hotel. We greatly appreciate all the feedback we receive from our guests and look forward to hearing from them. I am glad you enjoyed our spacious rooms and experienced our great guest service my staff has to offer. Thank you again for your review and we look forward to having you... More

Cape Coral
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a nice extended stay hotel with kitchens in the rooms. It's not brand new but it's up-to-date, comfortable and very quiet, which is important when you're working in the room all day. The staff is very friendly, helpful and welcoming, especially to my dog. The ladies at the front desk are the best and the cleaning staff friendly... More

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Denise K, Thank you for your recent review of our hotel, I am so glad to hear that all of our staff was able to have you consider us home during your stay. We really enjoyed having you here with us and everyone most certainly will miss Rocket. . Thank you again for your review and we look forward to... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Rooms were great, they were clean and the full kitchen was a fantastic plus, the staff was wonerful. They recomended local places to eat the food was good. Being able to take our dog along was wonderful. I will be staying here on my next trip to new york.

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Woody L, Thank you for your recent tripadvisor review and your warm comments. We take pride in our cleanliness scores and I am happy to here we didn't fall short of your expectations. I will be sure to pass this along to my housekeeping staff. I am glad that you were able to experience some of the local cuisine this... More

Macungie
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Karen at the front desk is a "natural people person"! She goes out of her way to make you feel at home and appreciates the priority club members.The rooms are spacious and clean and a good value for the money.

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Gary B. Thank you for your recent review of our hotel. First I would like to thank you for being a valued IHG rewards club member and we thank you for your business. Karen is a great addition to our team and we all enjoy having her here. I will be sure to let her know about how valued she... More

Toronto, Ontario, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great price for a two king bed suite, with full kitchen. This place has evidence of care from the front desk people, to the cleaners, to the manager. Free movies with popcorn in your room, full kitchen, and I mean full, fridge, dishes, sauce pans, colander, storage bowls, etc etc The feel was one of respect, dignity and calmness. a... More

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Valerie D, thank you for your warm remarks about our hotel, we greatly appreciate all the great comments and we are so happy that you were able to really enjoy your stay while you were here with us. We pride ourselves in great guest service and going above and beyond is something we do best. My staff will be happy... More

Upstate NY
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 19, 2014

Stayed here recently when on business for four nights. Everything was great except for two things both relating to noise. Both the in room hvac unit and noise from adjoining rooms were surprising loud for a new facility. Other that - the stay was close to perfect. The room was spacious and mini kitchen was super handy. Everything was clean.... More

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

UpstateNY, thank you for your recent review of our hotel. We look forward to hearing from our guests and using your comments to improve our service. I am glad you were able to enjoy the spacious rooms we offer and had the chance to use our complimentary guest laundry. My apologies for your experience with the hvac unit in the... More

buffalo, NY
Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed October 14, 2014

My boyfriend and I stayed here for a funeral. We were blown away by how nice the staff was. The manager wrote us a handwritten card thanking us for our stay. It was guest appreciation day when we arrived, after our long drive. We were starving, and there was fried chicken, sweet rolls, brownies, lemonade, and probably more things I'm... More

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Silverleopard576, thank you for the great review! We pride ourselves tremendously on our guest service skills and I am so happy you were able to experience that . I hope you were able to enjoy the dinner when you arrived that is our thank you to you for staying with us. I am sorry for the circumstances of your visit... More

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Additional Information about Candlewood Suites Elmira Horseheads

Address: 198 Colonial Dr, Horseheads, NY 14845
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Elmira Horseheads 2*
Number of rooms: 83
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