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All 10 Horseheads hotels

Candlewood Suites Elmira Horseheads

2.0 of 5 Hotel   |   198 Colonial Dr, Horseheads, NY 14845
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Ranked #3 of 10 hotels in Horseheads
A recent review
4 of 5 stars Reviewed March 11, 2014
Sheila B Gloucester, Massachusetts
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52 people have reviewed this hotel

Traveler rating
    32
    13
    5
    1
    1
See reviews for
16
12
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Gloucester, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

Stayed here decided to check out other places in the area. My daughter goes to Elmira College and we usually stay at Holiday Inn close to the College. The Holiday in is very nice but decided to try some place different. My sister and I went to visit my daughter for one of their family weekends...my sister is very picky... More

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Albany, New York
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 27, 2014

I stayed at the Candlewood Suites in Horseheads, NY on Tuesday February 11th. I was skeptical about staying there since the hotel parking lot appeared to have never been plowed so I actually drove down the street and checked out the Hilton. At their much higher than on the internet I decided to go back to the Candlewood Suites and... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Elmira Horseheads, responded to this review

Dear Dave L, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve... More

Fort Wayne, Indiana
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 20, 2014

Stayed here at the end of January and was extremely glad we did....nice staff, overtly helpful, rooms were well set up, spacious, reasonable and quiet....this place is behind a mall with a wooded field backing it on one side....very quiet...glad we stay here....brought many of our own foods....utilized their refrigerator, stove and toaster....would go back and stay here...central to the... More

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Concord, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2014

We stayed at this hotel for one night, and we typically LOVE Candlewood Suites. Whenever we have the option, we usually choose Candlewood. This particular stay was absolutely terrible. Around 9pm, we started to hear the people above us. It wasn't just the typical footsteps, however, it sounded like they were picking up suitcases and throwing them to the floor... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Elmira Horseheads, responded to this review

Dear etehon, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel... More

Marlton, New Jersey
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2013

We often stay in this area to visit our daughter at college. We were loyal to another chain for the "points" program, but gave this property a try. It was very pleasant. The staff is nice. Friendly, but not overbearing. The bedding is exceptionally comfortable and the rooms nicely appointed and clean. Well done. Location: Dining and shopping is available... More

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Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2013

We stayed here to visit our daughter at Wells College which was 1hr away. Very nice hotel. Very clean. Smiles as soon as walked in. My son loved the free popcorn. Very conveniently located off I-86. Has Mall across the street, Outback Restaurant, which gives a discount on Appetizers for Candlewood Suites guests. Great Experience.

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Toronto, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 31, 2013

We stayed three nights at the Candlewood Suites in Horseheads, N.Y., in October 2013. Hotel was lovely and clean and, while I originally was not sure how not having daily mail service would go, it was a really good experience. We had been travelling for a week or so, and on our first morning there it was a pleasure to... More

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Walled Lake, Michigan
1 review
5 of 5 stars Reviewed October 28, 2013 credit card Amex Card Member Review

Had a great stay, room was perfect, great location, close to the mall, airport and highway. Hotel was inviting and spacious. Didn't get a chance to use any of the facilities on site but appearance was inviting.

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Buffalo, New York
1 review
5 of 5 stars Reviewed October 18, 2013 via mobile

The rooms we're pleasantly big. And even though they do not provide a breakfast the rooms were equipped with kictenetts.The front desk clerk Brandy was very nice and helped alot with many things. The bed was comfortable. And I slept very well. It was close to the arnot shopping mall very convient for shopping. And a bunch of restaurants for... More

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Arizona
Top Contributor
56 reviews 56 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed September 30, 2013

After a long days rainy travel, it was nice to come to a clean room/bathroom, and kitchen. We went to the grocery store, picked up something for dinner & breakfast, and just relaxed in our room while the rain came down. We rented a movie (free) from the large selection available at the front desk. They even have a small... More

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Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to comment regarding your recent stay at the Candlewood Suites. It's always a pleasure knowing that our valued guests are satisfied with their accommodations. We hope that you will have another opportunity to visit the area and chose the Candlewood as your "home away from home". We look forward to your future stays with... More

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Additional Information about Candlewood Suites Elmira Horseheads

Address: 198 Colonial Dr, Horseheads, NY 14845
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 10 hotels in Horseheads
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Elmira Horseheads 2*
Official Description (provided by the hotel):
Our hotel was carefully designed to meet the needs of guest staying long periods of time. The fully-equipped kitchen, spacious work area, and even the comfortable recliner have all been designed with you in mind. Plus, we have a variety of signature amenities that enable you to live, work and relax according to your schedule, not ours.Even if you are with us for just a couple of nights, we hope you find that our commitment to your comfort makes your life on the road a little easier.Candlewood Suites is near to Sikorsky, Corning Inc, Elmira College, Watkins Glen international Race Track, Fingerlakes Wine country, Corning Musuem of Glass, National Soaring Museum and many more.. ... more   less 
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