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Hilton Garden Inn Elmira / Corning

Certificate of Excellence
3.0 of 5
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35 Arnot Road, Horseheads, NY 14845
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Hilton Garden Inn Elmira / Corning
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Ranked #3 of 10 Hotels in Horseheads
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Robert F Princeton
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240 reviews from our community

Traveler rating
    134
    82
    15
    4
    5
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70
64
10
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
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    (43)
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Princeton
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is a great place to stay. We loved the outdoor patio/bar/ area. Although more pricey than our regular motels, its a good value for the $. Its nice to have everything work and be clean and fresh once in a while. We will look into Hilton for more stays.

Review collected in partnership with Hilton Garden Inn

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Oneida, NY
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed here for an event that I was photographing. The room was very comfortable. The dinner was one of the best I have ever had at a charitable event. The Keurig coffee hit the spot for the first cup. The next cup was from the lobby and was even better.

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Binghamton, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

very warm staff and excellant accomodations room was clean and comfortable breakfast buffet was very good hotel was centrally located for visits to Corningmthe Finger Lakes wine trail, shopping and Elmira airport

Review collected in partnership with Hilton Garden Inn

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Cypress, TX
Senior Reviewer
9 reviews 9 reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Another great hotel by Hilton. Nice rooms, easy check-in. Quiet hotel. Great food selection in the hotel or surrounding restaurants. Clean rooms. I would definitely return to this hotel in the future.

Review collected in partnership with Hilton Garden Inn

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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 14, 2015

I arrived at the hotel on Easter Sunday, April 5, 2015 for an emergency medical consultation. After seeing the patient and consulting with several other physicians, I checked out on April 8, 2015. The hotel was clean, the staff was courteous and my stay was comfortable. The only complaint I have is there was no way to adjust the blower... More 

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Horseheads, United States
1 review
2 of 5 stars Reviewed April 1, 2015

Housekeeping started waking us at 9 and continued to knock on the door numerous times, even coming in at one point. It was so intrusive we left early. My friends had the same experience. We were even stopped in the hallway to ask if we were checking out despite not having luggage and in pajamas.

Review collected in partnership with Hilton Garden Inn

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HGI_Elmira_Corning, Manager at Hilton Garden Inn Elmira / Corning, responded to this review

Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable stay and level of customer service with us. The problems you mentioned with our housekeeping staff have been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. More 

Dallas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2015

Great Hotel - Wonderful food - Many locals come to this hotel just to eat dinner, speaks volumes--Great people work at this hotel-very helpful and go out of their way to assist. Be sure to stop in at the bar Sun - Thurs. Jan is wonderful person and will make your visit enjoyable.

Review collected in partnership with Hilton Garden Inn

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HGI_Elmira_Corning, Manager at Hilton Garden Inn Elmira / Corning, responded to this review

Thank you for the awesome & fantastic review! Your words are warm and heartfelt and have been passed along to our staff as well as Jan. . We are happy to hear that you enjoyed not only our hotel but restaurant and lounge as well. We look forward to seeing you the next time you are in the area. More 

Waterford, United States
1 review
5 of 5 stars Reviewed March 25, 2015

Had a problem with the bed, and Sara and Rick were very helpful and professional. They provided excellent customer service. With over 25 years in the hospitality business I would be proud to have them on my team.

Review collected in partnership with Hilton Garden Inn

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HGI_Elmira_Corning, Manager at Hilton Garden Inn Elmira / Corning, responded to this review

Thank you for your wonderful review! We are happy to hear that we could provide you with excellent service even with the issue with your bed. Sara and Rick really are and continue to be great assets to our company. We hope to see you the next time you are in the area. More 

Glastonbury, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2015

I always stay here when I'm in the area. On site restaurant is adequate if you're not in the mood to venture out. Room service also available. Staff is friendly and I have found the rooms to be clean. Beds are pretty comfortable.

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Nell676
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2015

In all my travels as a Diamond HHonors member, I have never had such a poor experience checking in. Sure the staff were polite and professional, but they were regimented to a fault. Upon arrival, I was given a choice between 750 bonus points or the complimentary breakfast (breakfast cost ~ $11 otherwise). In true carnival fashion, or pretty much... More 

Was this review helpful? Yes 1
HGI_Elmira_Corning, Manager at Hilton Garden Inn Elmira / Corning, responded to this review

Thank you for taking the time to review our hotel. We offer different options to our Gold and Diamond members upon check-in because once the reservation is checked into the system the 750 onetime bonus points are either added to your account or not added to your account, once the reservation is checked in we have no option of changing... More 

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