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All 10 Horseheads hotels

Hampton Inn Elmira/Horseheads

2.5 of 5 Hotel   |   51 Arnot Road, Horseheads, NY 14845
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94%
Ranked #1 of 10 hotels in Horseheads
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed January 20, 2014
Jeremy31Virgo Middlesex, New Jersey
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158 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
There are newer reviews for Hampton Inn Elmira/Horseheads
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Middlesex, New Jersey
Top Contributor
51 reviews 51 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 20, 2014

I just stayed 4 nights at this location while visiting my wife's family. I'll give them a 97% because there is always something that could be better. Free hot breakfast 6-10am, nice size lounge to eat and watch tv. Spacious room and bathroom, small fridge and microwave. Comfortable enough beds, forgot to bring my pillow. Free cookies in the evening,... More

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brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to share your experience. It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon! More

Rochester, NY, United States
1 review
5 of 5 stars Reviewed January 20, 2014

very clean, great staff, easy on and off highway. We always have a good experience at Hamptons. Next time we stay here I hope we have tome to take advantage of the pool and hot tub, they looked wonderful!

Review collected in partnership with Hampton

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brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank You for your review with the Hampton Inn Elmira Horseheads. We provide ourselves in outstanding customer service and cleaniness. Hope you stay with us next time your in town!! More

Marlborough, United States
1 review
5 of 5 stars Reviewed January 2, 2014

This hotel is clean, well-appointed, and well-staffed. We travel to Horseheads to visit family regularly, and we will stay at this hotel when we visit in the future. The kids love the pool and hot tub. The rooms are ample-sized and clean. The only thing that isn't perfect is that the wi-fi isn't as fast as what I'm used to... More

Review collected in partnership with Hampton

Was this review helpful? Yes
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to share your experience. It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!! More

Hammondsport, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2013

My family loves to go to the movies and we love to swim. In the winter we come to this hotel to do just that. the hotel is walking distance from the mall where the movies are. we stay overnight and eat at the Olive Garden when we head home. The Hampton is clean, quiet, and an excellent price in... More

Review collected in partnership with Hampton

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brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your review of your stay with us at the Hampton Inn Elmira/Horseheads. I'm happy to hear you enjoyed the features of the hotel with our swimming pool and enjoyed the Olive Garden and a movie while you were here. It's nice to know that a get away can be right in your back yard. We hope to... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2013

Nice property but there was a smoker next to my room so the entire hallway and room smelled like smoke. I had two children with me that have environmental allergies which made for a restless night. Sadly the front desk staff really did nothing to improve the situation.

Review collected in partnership with Hampton

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brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to share feedback on your stay with us via TripAdvisor. We appreciate your comments and apologize that there was a smoker in our 100% non-smoking hotel. Thank you for bringing it to our attention, so we could make your stay a better one. We hope you will return to stay with us the next... More

Hornell, United States
1 review
5 of 5 stars Reviewed November 27, 2013

This hotel was much more than I expected. The pool & hot tub were extremely clean. The breakfast had a lot of options both hot & cold. I would stay again. The staff was very friendly. This would make a nice winter get away with your kids, it's right next to the mall and the pool would entertain them.

Review collected in partnership with Hampton

Was this review helpful? Yes
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to comment on your recent stay at the Hampton Inn Elmira Horseheads. We pride ourselves on outstanding customer service and cleaniness. We hope you choose to stay with us again. More

rain2424
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2013

Very clean, quiet, newer property. Check in was quick and efficient. Room was very clean. Bed was comfortable. Coffee was always available in lobby. Free breakfast was good. Staff was polite, always smiling. This is second time we have stayed here and will not be our last. Shopping and restaurants are nearby as well as regional airport. We stayed for... More

Was this review helpful? Yes
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to share your experience. It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!! More

West Islip, United States
1 review
5 of 5 stars Reviewed November 24, 2013

We stay at Hampton Inns all the time and they are very dependable when it comes to customer satisfaction with clean and comfortable rooms. By far the most important to us is the comfort of the beds and cleanliness of the bathroom and it is always up to our standards.

Review collected in partnership with Hampton

Was this review helpful? Yes
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank You for your review with the Hampton Inn Elmira Horseheads. We provide ourselves in outstanding customer service and cleaniness. Hope you stay with us next time your in town!! More

Cypress, United States
1 review
4 of 5 stars Reviewed November 15, 2013

This is perfect business hotel for small to medium sized projects and events. The staff is professionslly trained and cordial. The breakfast has a wide range of options, and the fitness center is well equipped. Additionally Wi-Fi spped is good and easily accessible.

Review collected in partnership with Hampton

Was this review helpful? Yes
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your recent review for the Hampton Inn Elmira Horseheads on Trip Advisor. We take pride in providing ultimate guest service. Come back and stay with us soon!! More

Skaneateles, United States
2 reviews
5 of 5 stars Reviewed November 10, 2013

Surprised by quality of stay and value at this hotel. New hotel and new attitude of Hampton Inn. Had previously stayed at Hilton Garden Inn next door, but due to availability stayed here, and found a new out of town home and will stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your great review with the Hampton Inn Elmira Horseheads. We strive to provide outstanding customer service for our guest during their stay. I hope you come back to stay with us again soon!! More

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Additional Information about Hampton Inn Elmira/Horseheads

Also Known As:
Hampton Inn Elmira/Horseheads Hotel
Hampton Inn Elmira/Horseheads Hotel Horseheads
Address: 51 Arnot Road, Horseheads, NY 14845
Phone Number:
Location: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 hotels in Horseheads
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Elmira/Horseheads 2.5*
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