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Hampton Inn Elmira/Horseheads

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51 Arnot Road, Horseheads, NY 14845
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1 room 1 guest
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Hampton Inn Elmira\/Horseheads
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303 Reviews from our TripAdvisor Community

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Traveler rating
    211
    76
    13
    2
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hampton Inn Elmira/Horseheads
See the most recent reviews
Central City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Helpful staff, nice location and accommodations. Clean and neat. Breakfast presented nicely. Well cared for hotel. We rely on the Hilton brands for consistent level of comfort and cleanliness. we have not been disappointed.

Review collected in partnership with Hampton

Was this review helpful? Yes
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank You for your review with the Hampton Inn Elmira Horseheads. I'm happy to hear you enjoyed your stay with us!!!!!. We provide ourselves in outstanding customer service and cleaniness. Hope you stay with us next time your in town!! More 

Jackson, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had the most relaxing stay in the Hampton in Elmira. Besides for the beautiful clean accomodations, the staff was so helpful and willing to guide us through the stunning Finger Lakes region. Brenda, the manager at the hotel, spent countless mornings showing us different brochures for the area and even guiding us to a special park for a sunset... More 

Was this review helpful? Yes
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for great review with the Hampton Inn Elmira Horseheads. It was a pleasure meeting you and your wife. I'm thrilled to know we exceeded your expectations with your recent stay and you enjoyed your sunset BBQ picnic. Thank you for staying with us and we hope to see you again soon!!! More 

New Haven, CT
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located to the highway, restaurants, shopping, etc. The hotel staff was friendly, check-in/out was quick, and the room was clean. There is complimentary coffee/tea, as well as breakfast (we did not take advantage of the breakfast, so I cannot comment on it). There are several other hotel options in the immediate vicinity, however I would choose... More 

Was this review helpful? Yes 1
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for staying with us at the Hampton Inn Elmira Horseheads. I'm glad you enjoyed the convenience of all the shopping and restaurants near the hotel. We hope you come back to stay with us again next time your in the area!!! More 

Staten Island, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was very nice, Near shopping and 20 minutes from Watkins Glen State Park, which is where we were going. Pool and hot tub were great to use after our day at the park. Many restaurants in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your review of the Hampton Inn Elmira Horseheads. I'm happy to hear you enjoyed the Watkins Glen State Park and your enjoyed the hot tub!!!! We pride ourselves on outstanding customer service and cleaniness. We hope you come back and stay with us again soon!! More 

Salem, Oregon
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is very quiet, even when full. My husband said it is because of cement floors. Could not hear anyone walking around over us. Nice room layout. Great bed.coffee pots changed often so fresh coffee easily available. Cookies are also a nice touch. Close to major highways but out enough so you don't hear traffic.

Was this review helpful? Yes 1
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your recent review on Trip Advisor. I'm happy to hear you enjoyed your stay with us at the Hampton Inn Elmira Horseheads. We stride to provide outstanding customer service and cleaniness!! We hope you come back to stay with us again soon!!! More 

Middletown, Connecticut
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As with all Hampton Inns, this was clean and the service was excellent. Coffee was always hot and the WiFi worked great. Parking was easy. I really can't think of anything bad to say about this hotel. I'd gladly stay here again.

Was this review helpful? Yes 2
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank You for your review of your recent stay at the with the Hampton Inn Elmira Horseheads. I'm happy to hear your enjoyed your stay with us. We provide ourselves in outstanding customer service and cleaniness. Hope you stay with us next time your in town!! More 

Long Island, NY
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We must have gotten the last available room at the hotel so we ended up the handicapped accessible room. It was beautiful. Not sure if all the amenities were standard or not so keep that in mind. The hotel is just behind a big shopping area right next to it's sister hotel - the Hilton. This was about $10 more... More 

Was this review helpful? Yes 1
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your taking the time to post your review of your recent stay. It was nice meeting and talking with you in breakfast. I'm glad to hear we met your expectation of a cleaniness hotel and that you enjoyed our hotel and location. There is lots to do in our area visiting the wineries, breweries, Corning Glass Museum,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2015

The only real complaint was the cost. There was a race going on at Watkins Glen and something going on at Harris Hill (glider show). There were very few rooms available and this was priced higher than most. I feel this is price gouging.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for recent comment on Trip Advisor. We hope you enjoyed your stay with us at the Hampton Inn Elmira Horseheads. During the summer and special events the area tends to sell out. We hope you come back and stay with us again soon!! More 

Pittsburgh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2015

The room other than the breakfast were fine. The bathroom shower door had to be fixed. Come on Hampton Inn you can do better than this. For $200 dollars a night? We stay at many Hilton properties and this one need some managerial help.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for staying with us at the Hampton Inn Elmira Horseheads. I apologize that the shower door had to be fixed. I have a superior housekeeping and maintenance staff that are on top of any issue that arise. Thank you for being it to our attention. We received the Lighthouse award for being in the top 5% of all... More 

Tonawanda, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 27, 2015

Everything at this Hampton Inn was great. Rooms are clean, bathrooms are roomy & clean, staff is very friendly & helpful, willing and able to help with area attractions, breakfast area was clean and kept stocked and the food was great! No complaints, awesome, awesome, awesome!!!!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your recent review of the Hampton Inn Elmira Horseheads. My staff and I take great pride in providing excellent customer service and clean hotel!!!! Thank you for supporting and staying at Hampton Inn. We will see you back with us again soon!!! More 

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