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Hampton Inn Elmira/Horseheads

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51 Arnot Road, Horseheads, NY 14845
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Hampton Inn Elmira\/Horseheads
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350 Reviews from our TripAdvisor Community

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Dansville, NY
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I chose this location for a mid-winter get away and were pleasantly surprised at the comfort we received at Hampton by Hilton. From the moment we walked into the door, where digital check in meant we were in our room in record time until check out we felt we were "home" ... Loved the chocolate chip cookies... More 

Review collected in partnership with Hampton

Helpful?
Thank Marcia R
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank You for your recent review with the Hampton Inn Elmira Horseheads. I'm thrilled to hear you enjoyed your stay with us and all the amenities we offer. We strive to provide outstanding customer service and cleanliness. Thank you also for being a loyal Hilton honors member!! I hope we are your home away from home stay next time your... More 

Pataskala, United States
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I got the whirlpool suite for the price of a regular hotel room anywhere else. It was really nice. Separate shower from the whirlpool, which is a big plus. The suite was large and quiet and the hotel staff was friendly, helpful, and efficient. I will stay there again when I go back to Horseheads.

Review collected in partnership with Hampton

Helpful?
Thank Charles Alan S
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to share your experience while staying with us at the Hampton Inn Elmira Horseheads. It is always great to know we have exceeded your expectations during your stay. We take pride in providing excellent customer service and a clean hotel!!! Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back... More 

Northern Virginia, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Whenever we're in the area visiting family, we always stay here and each time, we have a very nice stay. The staff are friendly and helpful, and the rooms are well appointed and very clean. Two negatives--slow WiFi, and the beds here were not as comfortable as some of the beds we've had in other Hampton Inns. Still, our time... More 

Helpful?
Thank pixiedustgirl13
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your taking the time to post your review of your recent stay. I'm glad to hear we met your expectation of a cleanliness hotel and that you found the staff to friendly and accommodating!!! We hope to see you again soon!! More 

Johnson City, United States
2 reviews
5 of 5 stars Reviewed December 15, 2015

Very Clean Very Comfortable Very Convenient Very Courtious The Complimentary breakfast is On Time Fresh & Hot and a variety to chose from. HBO and the free USA Today are appreciated. Convenient to the highway and across from a Mall and places to eat

Review collected in partnership with Hampton

Helpful?
Thank Steve K
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to review your past stay with us!! We strive to provide outstanding customer service and cleanliness for our guest during their stay. I'm glad you enjoyed our breakfast. There lots to do!!! I hope you come back to stay with us again soon More 

North Tonawanda, United States
1 review
4 of 5 stars Reviewed December 11, 2015

Pleasant staff! Very clean property, inside and out. Check and departure process was effortless and quick. Complimentary breakfast included fresh fruit, yogurt, waffles, eggs, sausage, etc. Amenities/sweet shop in lobby.

Review collected in partnership with Hampton

Helpful?
Thank Michael C
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for recent comment on Trip Advisor. I'm happy to hear you enjoyed their stay with us and enjoyed our breakfast. We pride ourself on providing great customer service and a clean hotel!!! We hope you come back and stay with us again soon!! More 

1 review
4 of 5 stars Reviewed December 7, 2015

Hilton Honors chains are getting up to speed with technology in providing check in through apps, even electronic keys available through phone apps. However, I am displeased that there is a lack of USB charging capability inside the rooms. Other chains have come up to speed with what has become a basic need and a commonplace item. Wall cargers are... More 

Review collected in partnership with Hampton

Helpful?
Thank Nathan S
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

I appreciate the review of your recent stay at the Hampton Inn Elmira Horseheads. I'm sorry that you were displeased of the lack of the USB charging capabilities inside the rooms. Hilton is always leading in guest experience. I will pass your comments on to them. For our property our guest use and ask for the wall adapters. We hope... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 6, 2015 via mobile

I would like personally thank the staff at breakfast Denise Brenda and Marcus. The chef first refused to make my daughter a egg white omelet due to no white eggs on site. Then he agreed to make it and delivered it with yolks in it. Marcus remade the omelet correctly no issues. We stay at this hotel several times a... More 

Helpful?
Thank kab1010
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your comments. I will pass them on to the Hilton Garden Inn Elmira Corning. More 

Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 26, 2015 via mobile

We used this as a half way point to stay over on the way to my parents for the holiday. The breakfast is free, it's ok. The rooms are great and the staff is really friendly. They have a very nice pool area where I enjoyed my coffee and got some work done while my wife slept in. The wifi... More 

Helpful?
Thank Jrtesch
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to share your experience while staying with us at the Hampton Inn Elmira Horseheads on your travels to visit your family. It is always great to know we have exceeded your expectations during your stay. We love to hear that you enjoyed the Hampton amenities. Our 24 hour coffee station, wows our guest!! Thank... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 26, 2015

Booked this hotel as the rate was competitive and I like the option of having a complimentary breakfast. Used the online check-in for the first time, so keys ready and waiting on arrival and straight to my room. All was as you would expect from a Hampton Inn, no complaints at all. The Gym had plenty of space with a... More 

Review collected in partnership with Hampton

Helpful?
Thank 607keithj
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to review the Hampton Inn Elmira Horseheads. I'm happy to hear your stay with us was wonderful and you enjoyed all the Hampton Inn amenities!! We pride ourselves on outstanding customer service and cleaniness. We hope you come back and stay with us again soon!! More 

Bernville, United States
1 review
5 of 5 stars Reviewed November 25, 2015

We stayed at this hotel for the Seneca Lake "Deck the Halls" wine tour. Service was excellent, very clean, friendly staff and a fabulous complimentary breakfast. We will be back!! Thank you for everything.

Review collected in partnership with Hampton

Helpful?
Thank Holly L
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to review the Hampton Inn Elmira Horseheads on Trip Advisor. We pride ourselves on great customer service and being clean. We hope you come back and stay with us again to visit the Finger Lakes soon! More 

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