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Hotel Casa Cayala

3.5 of 5 Prolongacion Tecnologico no. 1001 | Fracc Balcon Campestre, Queretaro 76159, Mexico
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Hotel Casa Cayala
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Hotel Casa Cayala
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19 reviews from our community

Traveler rating
    8
    4
    4
    1
    2
See reviews for
4
4
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (19)
  • Mar-May only
    (2)
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    (6)
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    (7)
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    (4)
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Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

I have to say, after reading some of the reviews I wasn't sure whether to go for this hotel or not, although we had nothing but an amazing time staying here, staff is friendly and very prepared, hotel is small comfortable and very clean the rooms are spacious and new, food was good, not the best but pretty good and... More

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Casa C, Director Comercial at Hotel Casa Cayala, responded to this review

Hello Abraham. We appreciate your comments, it feels really good reading all your good thoughts about us, although we will keep working to improve the quality of our service in order to live up all your expectations. please feel free to contact us any time you need. kind regards. More

Top Contributor
67 reviews 67 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 24, 2013 via mobile

I stayed at this hotel after having a hard time finding rooms in other hotels I usually stay at. The location is convenient and inside, the rooms are clean but for business travel the configuration is not very good. The only telephone in the room is by the bed. Otherwise I had no issues. The restaurant and bar were very... More

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MEXICO
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 4, 2012

We love Grand Tourism hotels or Boutique Hotels but some times you just need to stay on a budget. We booked this hotel because it had a nice $960 pesos, more or less $70 USD, weekend rate (is a business hotel). I called to make the reservation and gave me such rate, I never recieved a confirmation email, and i... More

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Mexico City, Distrito Federal, Mexico
1 review
1 of 5 stars Reviewed November 24, 2011

Misleading information in the website, they don't respect their own fares. The hotel is 3 stars at best, the website rates it as 5, and in the hotel they tell you it's a 4 stars hotel. Lousy breakfast (and very expensive), the jacuzzi doesn't even work and I've seen playgrounds where you can work out better than in their gym.... More

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Sydney, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 27, 2011

Hi, Staying in the hotel Casa Cayala has been a wonderful experience, the staff are very helpful and also speak very good english. Also I found the food great and the service was fantastic. The staff were so helpful to me especially with taxis and destinations. I have had a great stay. The room is very good and has a... More

Was this review helpful? Yes 1
Charlottetown
1 review
5 of 5 stars Reviewed July 29, 2009

overall the hotel is located on a nice top of the mountain rigth beside the university, staff very nice, and rooms where clean and perfect

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Additional Information about Hotel Casa Cayala

Address: Prolongacion Tecnologico no. 1001 | Fracc Balcon Campestre, Queretaro 76159, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casa Cayala 3.5*
Number of rooms: 36
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