We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Casa Cayala

Prolongacion Tecnologico no. 1001 | Fracc Balcon Campestre, Queretaro 76159, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Casa Cayala
View Map
Add Photo Write a Review

30 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    11
    9
    6
    1
    3
See reviews for
9
7
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (30)
  • Mar-May only
    (3)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (9)
All months
San Luis Potosí, San Luis Potosi, Mexico
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

everytime i stop in Queretaro i choose Casa Cayala, the athmosphere is very friendly, and the place is comfy and elegant, I really like the location as well as the cheerful staff!! keep it up guys your doing great!

Was this review helpful? Yes
darthmouth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 8, 2015 via mobile

We stayed here with my family and it was one of the nicest places we been so far in the area the staff was extremely friendly and helpful, the beds were so comfy, place was clean and overall outstanding! Definitely coming back!

Was this review helpful? Yes
Halifax
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 20, 2014 via mobile

Wonderful place, with an incredible staff, it's almost like a Mexican version of a b&b, the atmosphere is friendly, everyone gets to know you by name, the rooms have a real nice view, and a comfy business sense to them, seems to be newly remodeled or really well taken care of. Overall a really nice experience a plus to our... More 

Was this review helpful? Yes 1
Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 2, 2014

I have to say, after reading some of the reviews I wasn't sure whether to go for this hotel or not, although we had nothing but an amazing time staying here, staff is friendly and very prepared, hotel is small comfortable and very clean the rooms are spacious and new, food was good, not the best but pretty good and... More 

Was this review helpful? Yes 1
Casa C, Director Comercial at Hotel Casa Cayala, responded to this review

Hello Abraham. We appreciate your comments, it feels really good reading all your good thoughts about us, although we will keep working to improve the quality of our service in order to live up all your expectations. please feel free to contact us any time you need. kind regards. More 

Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 24, 2013 via mobile

I stayed at this hotel after having a hard time finding rooms in other hotels I usually stay at. The location is convenient and inside, the rooms are clean but for business travel the configuration is not very good. The only telephone in the room is by the bed. Otherwise I had no issues. The restaurant and bar were very... More 

Was this review helpful? Yes
MEXICO
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed December 4, 2012

We love Grand Tourism hotels or Boutique Hotels but some times you just need to stay on a budget. We booked this hotel because it had a nice $960 pesos, more or less $70 USD, weekend rate (is a business hotel). I called to make the reservation and gave me such rate, I never recieved a confirmation email, and i... More 

Was this review helpful? Yes
Mexico City, Distrito Federal, Mexico
1 review
1 of 5 stars Reviewed November 24, 2011

Misleading information in the website, they don't respect their own fares. The hotel is 3 stars at best, the website rates it as 5, and in the hotel they tell you it's a 4 stars hotel. Lousy breakfast (and very expensive), the jacuzzi doesn't even work and I've seen playgrounds where you can work out better than in their gym.... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2011

Hi, Staying in the hotel Casa Cayala has been a wonderful experience, the staff are very helpful and also speak very good english. Also I found the food great and the service was fantastic. The staff were so helpful to me especially with taxis and destinations. I have had a great stay. The room is very good and has a... More 

Was this review helpful? Yes 1
Charlottetown
1 review
5 of 5 stars Reviewed July 29, 2009

overall the hotel is located on a nice top of the mountain rigth beside the university, staff very nice, and rooms where clean and perfect

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Room/suite (4)
Viewed
Dining (6)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (3)
Viewed
Family/play areas (2)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Queretaro hotels
0.1 mi away
Hampton Inn by Hilton Queretaro Tecnologico
0.8 mi away
Courtyard by Marriott Queretaro
1.7 mi away
Holiday Inn Queretaro Zona Diamante
Show Prices
Show Prices
Show Prices
1.7 mi away
Hotel Quinta Lucca
Hotel Quinta Lucca
#12 of 83 in Queretaro
4.5 of 5 stars 80 reviews
2.1 mi away
CIty Express Queretaro Jurica
CIty Express Queretaro Jurica
#44 of 83 in Queretaro
4.0 of 5 stars 53 reviews
0.9 mi away
NH Queretaro
NH Queretaro
#28 of 83 in Queretaro
4.0 of 5 stars 142 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay