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Dona Urraca Hotel & Spa

5 de Mayo # 117, Col. Centro, Queretaro 76000, Mexico
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Dona Urraca Hotel & Spa
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96 Reviews from our TripAdvisor Community

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Laredo, Texas
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Why the low rating? Read on. I liked this hotel for it's convenient location to the historical section of town. It's an easy walk and safe. I liked the room which was unique. The staff seemed friendly. Two things really irritated me, though. First, it was fairly cold the two nights we were there. We asked several times for a... More 

Helpful?
Thank TexasBob_10
Boston, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Queretaro is a dynamic city in Mexico, with lots of major companies located there. This is one of the two or three locations I visit several times per year on business. As an American, I'm conscious of safety, do not speak Spanish well, and want to enjoy the feeling of Mexico while comfortable and safe. The old city part of... More 

Helpful?
Thank 860jay
Regensburg
Level Contributor
164 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed November 10, 2015 via mobile

I staid three nights and enjoyed each one of them. The junior suite "red parrot" was very comfortable and large. It was equipped with a living room area with a flat screen tv and an nespresso machine. The view was directly to the pool. The breakfast buffet ( only on weekend) was delicious, but also the normal breakfast from the... More 

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Thank beitgugb
Atlanta, Georgia
Level Contributor
360 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed November 9, 2015

Located from town square area of Queretaro, about 5 minutes walk. Street level nothing special but once enter the courtyard, it is gorgeous. Old yet new. Beautiful and unique. Everything blended in well between old and new, natural vs fresh decoration. Room is large and wow factor. Internet working in some area only. Price quite expensive.

Helpful?
Thank CVictorT
Nanticoke, Pennsylvania
Level Contributor
184 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed November 4, 2015 via mobile

We arrived at this very lovely, modern hotel, impressed by the water fountain system as you entered. Reception was great. We were able to upgrade and still paid way less than one would have expected. We were wowed by our rooms. We were in 5 and 6. Everything was just perfect...more than perfect. We actually wanted extend our stay another... More 

Helpful?
Thank Helen L
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 7, 2015 via mobile

Good location, nice hotel but internet and tv was not working. For a so called 5 star hotel, I expected at least internet and tv service. Service is amicable but requires further professional training. There is potential in this hotel. They just need to train their staff more, prepare for contingencies and have a plan. I travelled during the month... More 

Helpful?
Thank ChayaMansa
Mexico City, Mexico
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed July 28, 2015

I stayed just one night at this boutique hotel...but had a super experience. Nice rooms, new and updated. All the amenities of a 5 star boutique hotel. Great bed, amazing shower. The restaurant is a jewel...although service may be slow at times. Breakfast was very good, just get there with plenty time...service was slow...

Helpful?
Thank ANP71
Barcelona, Spain
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 10, 2015

It is a very cozy hotel in the heart of the city. Traditional and very comfortable to enjoy a long weekend with couple, family or friends. It has a very nice garden and swimming pool, very good kitchen and a good bar.

Helpful?
Thank GerardoI
Melbourne, Australia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 7, 2015 via mobile

It might be a little difficult to find, with minimum signage and the barn doors closed late at night, but inside is a fantastic low-rise hotel. Staff are great, rooms beautifully appointed and maintained. Only criticism is that noise can transfer into rooms from outside (other guests), for instance when wheeling suitcases along the tiled corridors, or just groups conversing... More 

Helpful?
Thank lfandsl
SP
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 30, 2015

This is a lovely little Gem. The rooms are very beautiful, and well equipped. The hotel is small and feels homely. Staff were all very kind. I did not (unfortunately) have a chance to visit the spa... I could not hear any noise (despite the fact that the hard floors in the corridors may help sound travel). Waking up to... More 

Helpful?
1 Thank samwSp
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