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Fiesta Americana Queretaro

Certificate of Excellence
4.0 of 5
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Boulevard Bernardo Quintana 4050 | Col. Alamos 3a Sección, Queretaro 76010, Mexico
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Fiesta Americana Queretaro
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Ranked #9 of 83 Hotels in Queretaro
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Robertson742 Reno, Nevada
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183 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Reno, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

Good location, swimming pool, business center, nice bar area, very large patio area with overhang, two shopping centers with walking distance. Wifi throughout the hotel. You can take taxi to centro for less than 50 pesos. The restaurant serves a buffet through 11am which is really excellent; stays open late for dinner.

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Gaston B, Director General at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for writing a review about your experience at our hotel. We are proud to know that you enjoyed the facilities and menu in our restaurant. We hope to serving you again in this your hotel! Gastón Barranco Managing Director More 

Cincinnati, United States
1 review
4 of 5 stars Reviewed 1 week ago

Fiesta Americana was a very clean, well kept hotel with nice amenities. It was certainly very comfortable and had excellent access to all areas of the city (the hotel is situated in the Norteast section of the city). Traffic in the morning is fairly heavy so make sure to plan ahead.

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Gaston B, Director General at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for giving your opinion about your stay at Fiesta Americana Querétaro. We hope to serving you again, thank you for staying with us! Gaston Barraco Managing Director More 

San Diego, California
1 review
1 of 5 stars Reviewed 2 weeks ago

We booked this trip for business and due to a change in plans cancelled well before our trip (and well within the "free cancellation" window). Nevertheless, this hotel charged us for five nights and refuses to refund the money. Fortunately I have written confirmation of my cancellation stating the hotel's cancellation policy but I am still fighting with my credit... More 

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Gaston B, General Manager at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for providing a review of our hotel. In order to follow up your case, I'll thank you contact me so that I will personally follow up. I am at your service. Gastón Barranco Managing Director gaston.barranco@posadas.com More 

Rome, Italy
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

This is my first time in this hotel and I was very well impressed with the friendly welcome that the staff gave to me. In the other hand, the room is great, big, clean and with a wonderful decoration with beautiful pictures. I asked for some things that I needed and they brought everything immediately.

Was this review helpful? Yes
Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing your experience at Fiesta Americana Queretaro. We are pleased to know that you enjoyed the service and facilities. We hope to welcome you again! Sincerely, Gastón Barranco General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

People Service is very kind, always willing to help. Food in the Restaurant or room service is tasty, with variety, and reasonable price Rooms have everything you need to be comfortable, to just rest, sleep or work.

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, we are pleased to receive your feedback about your experience at Fiesta Americana Queretaro. We hope to welcome you again and I'm to your orders to serve you personally. Sincerely, Gastón Barranco General Manager More 

Ciudad de Mexico, México
1 review
4 of 5 stars Reviewed June 9, 2015

Do, always try the breakfast is excellent. The people are excellent. Don´t skip breakfast. The location is excellent, you have many places to go, around the hotel. The pool is delicious. The 5 floor has an amazing service.

Review collected in partnership with this hotel

Was this review helpful? Yes
Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing an opinion about your experience at Fiesta Americana Queretaro. It is a pleasure to know that you enjoy your stay with us. We hope to serve you again as your home in Queretaro. Sincerely, Gastón Barranco Managing Director More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed June 5, 2015

The hotel environment is very comfortable and refreshing. The breakfast buffet is outstanding and extensive. Restaurant wait staff friendly and personable - they always have a smile for you and greet you by name.

Review collected in partnership with this hotel

Was this review helpful? Yes
Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for giving an opinion about your experience at Fiesta Americana Queretaro. For us it is a pleasure to know that you enjoyed our facilities and hospitality. We want to serve you again in this your hotel.   Sincerely, Gastón Barranco Managing Director More 

Guadalajara, México
Level Contributor
4 reviews
4 of 5 stars Reviewed June 1, 2015

It was a pleasute trip and i enjoyed it a lot. I like the advices made by the workers at the hotel. The consierge supoort in orde to get a wine and cheese route was very helpfull and quickly. I would suguest getting more options for breakfast on the ejecutive floor

Review collected in partnership with this hotel

Was this review helpful? Yes
Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, I appreciate the time to write a review about your experience at our hotel. It is a pleasure to know that you enjoy your stay with us. I assure you that we will be reviewing the variety of breakfast dishes on the executive floor. Thank you very much for staying with us!   Sincerely, Gastón Barranco Managing Director More 

Atlanta
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 27, 2015

I have been a frequent guest at the Fiesta American since it opened several years ago. While the rooms and the service are generally very good the internet service is horrible. It is very difficult to get work done with intermittent outages and very little bandwidth.

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for writing a review about your stay at Fiesta Americana Queretaro. I regret the inconvenience you had with the low speed and intermittent internet service; I assure that we have already identified and corrected this fails with our service provider. We hope to serving you again in this your hotel. Sincerely, Gastón Barranco Managing... More 

Helsingborg
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 8, 2015

Arrived late to the hotel and recieved a nice and clean room. In the morning I went for a eatly morning run at the nice gym! The breakfast was the highlight of the stay I would say with all the fruit tou could ask for, nice espresso coffe and beautiful omelett

Was this review helpful? Yes
Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing your experience at Fiesta Americana Queretaro. We are pleased to know that you enjoy your stay.   We hope to serve you again.   Sincerely, Gastón Barranco Managing Director More 

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