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Fiesta Americana Queretaro

Certificate of Excellence
4.0 of 5
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Boulevard Bernardo Quintana 4050 | Col. Alamos 3a Sección, Queretaro 76010, Mexico
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Fiesta Americana Queretaro
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Ranked #10 of 80 Hotels in Queretaro
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Mattias N Helsingborg
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157 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Helsingborg
Top Contributor
54 reviews 54 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived late to the hotel and recieved a nice and clean room. In the morning I went for a eatly morning run at the nice gym! The breakfast was the highlight of the stay I would say with all the fruit tou could ask for, nice espresso coffe and beautiful omelett

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Simpsonville, South Carolina
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Marked by its massive (over) use of granite in all its decorating, the Fiesta Americana is standard solution for the business traveler needing a central spot to stay in Queretaro. The hotel provides access to all points of the city. The rooms are spacious and the bathrooms massive. Beds are comfortable. One can drink the water without fear. It's restaurant... More 

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing a review about your experience at Fiesta Americana Querétaro. We are very pleased to hear your feedback and know that we cover your expectations of service. We hope you choose us again on your next visit to Querétaro and I am at your service. Sincerely, Gastón Barranco Managing Director More 

Rijeka, Croatia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 22, 2015

Excellent room, friendly and helpfull staff...hotel is 15 minutes taxi drive from the all activities, restaurants bars...we had an issue with A/C as it was cold and we couldn't get it to warmer temperature....maintenance guy tries to fix it but did not work...other than that very good value and perfect location and service.

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for giving your review about the experience at our hotel, we are glad to know that you enjoy your stay. I assure you we will review the A / C system. We hope to see you back in this your hotel. Sincerely, Gaston Barranco Managing Director More 

Lucerne, Switzerland
Top Contributor
128 reviews 128 reviews
100 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed March 14, 2015

What a great place to stay. Had a 5th floor room and liked everything about it, also the bathroom with separate shower and bathtub. Not sure whether they have it on every floor, but there was even an open bar on that floor with nice snacks almost all through the day. Staff was very attentive and helpful. Breakfast is good,... More 

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing your comment about your experience. It is a pleasure to know that you enjoy your visit to Queretaro and stay at Fiesta Americana. We hope to serving you again in this your hotel. Sincerely, Gastón Barranco Managing Director More 

Zeeland, Michigan
Top Contributor
55 reviews 55 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

I stayed at the Fiesta Americana for two nights on business. The facility is very nice and clean. My room was comfortable. I wish I had the pillows at home because it was the best pillow I have ever had. The service was good. The breakfast was quite good but over priced. The location was nice being close to the... More 

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing your comments regarding your stay at Fiesta Americana Queretaro. We are pleased to know that you enjoyed your stay in our hotel. We hope to serving you again on your next visit to Queretaro. I am at your service. Gastón Barranco Managing Director More 

Mexico City, Mexico
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 19, 2015

As must of the hotels of this chain in this category, service and quality of accommodation is good enough, as particularity the location is very convenient, with easy access to the main city attractions and work centers. Very easy to access to the main exits if you want to visit near villages (there are a lot of good alternatives around... More 

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for writing about your experience at Fiesta Americana Queretaro. It gave us great satisfaction to know that you enjoyed your stay with us. We hope to serve you again in this your hotel. Sincerely, Gastón Barranco Managing Director More 

Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 14, 2015

This hotel has nice entrance and overall entrance design, reason why is main picture at website. Agree with other reviews that service at front desk need to be improved. Layout is sort of L shape not easy to navigate to get to some rooms, and is a little dark in hallways. Rooms are standard, and view its ok. Very nice... More 

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Erick, thank you very much for providing your opinion about our hotel. I regret any inconvenience you had regarding service by the front desk staff as well as the lack of attention at breakfast on executive floor; You can be sure that we will follow up these deficiencies to correct and prevent recurrence. We hope you give us the... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 4, 2015

Had made reservation in this hotel thru their heldrsk for 2 nights and breakfast was included in the package and then due to meeting reschedule had to stay for one more night but when I checked out the breakfast buffet for third day was charged and given reason that I extended the reservation calling the front desk instead of calling... More 

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing your experience at our hotel. I regret the inconvenience you had with the front desk sevice for the extension of your stay, you can be sure that I have personally attended to prevent this situation from recurring. We hope you gives us the opportunity to serve you again and I am at... More 

Berlin, Germany
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 23, 2015

The hotel is nice, modern hotel with a very good standard. Friendly and very service oriented staff. Good beds and nice bathrooms. Breakfast could be developed. Pool could be heated in winter. Only a few minutes by taxi from the city centre.

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Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing your experience at Fiesta Americana Queretaro. We're glad you enjoyed your stay. We hope to serve you again on your next visit to Queretaro. Sincerely, Gastón Barranco Managing Director More 

Memphis, TN
Top Contributor
68 reviews 68 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 2, 2015

Stayed here twice for work in October. Very interesting modern architecture. Comfortable rooms with rainfall shower and separate bathtub. Some have balconies. Try to stay in an interior courtyard facing room since quieter. Food from restaurant amazingly good. Entire hotel using water filtration system so no worry about getting sick. Staff all super friendly and service exceptional. Used meeting rooms... More 

Was this review helpful? Yes
Gaston B, Gerente at Fiesta Americana Queretaro, responded to this review

Dear Guest, we greatly appreciate your comments regarding your experience at Fiesta Americana Queretaro. It's good to know that we cover your expectations and enjoy your stay. We hope to serve you again and take the opportunity to wish you a happy new year. Sincerely, Gastón Barranco Managing Director More 

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