We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Express Queretaro

2.0 of 5
Lateral Autopista Mexico-Queretaro 2103 | Col. Estrella, Queretaro 76030, Mexico
Hotel amenities
City Express Queretaro
Ranked #29 of 62 hotels in Queretaro
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

35 reviews from our community

    Trip type
Traveler rating
    6
    16
    8
    3
    2
Date Rating
Guadalajara, Mexico
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 22, 2012

The service was as expected in a limited service hotel. No problem during the day as it is close to downtown, but take care at night as the area turns seedy.

Was this review helpful? Yes
See 3 more reviews by Juan M for Queretaro
CalidadyServicio, Guest Relations Manager at City Express Queretaro, responded to this review
March 8, 2012

Dear Guest, Thank you very much for sharing your experience with us. I would like to assure you that our security personnel at the hotel work under the highest security standards in order to assure the safety of our guests at all time. Looking forward to host you again in the future. Always at your service. Cordially, More

Mexico City, Mexico
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 19, 2012

Great location, well maintained clean building and facilities, and comfy bed. I quite liked this hotel. Perfect for business trips. What bothered me is that i could hear toilet flush from the surrounding rooms all night long and the room got wee cold at night and in early morning. Internet was bloody so slow i had to renew the faceboook... More

Was this review helpful? Yes
San Jose, Costa Rica
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 1, 2011

See the price and do the math....the facilities were OK, but the Customer Service was simply terrible, I have no words to describe how frustrating was treat with the front desk people... Their website says they speak English, but they DO NOT, they are not very smart and they are very very slow....Any way , I would not recommend this... More

Was this review helpful? Yes 1

Travelers are raving about these Queretaro hotels

Hotel Quinta Rio Queretaro
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1838848?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Kuku Ruku Green Boutique House
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1990556?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hidalgo Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d547776?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
La Casa del Naranjo Hotel Boutique
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1532309?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Casablanca Queretaro
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d628773?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Ciudad de México
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 29, 2011

I stayed at this hotel with my baby, husband, mother and aunt and it was a great experience. We shared two rooms and both were comfortable, clean and in excellent condition. The hotel is quiet despite being next to the highway. It's a hotel where you'll get everything you need to spend the night... and have a nice breakfast.

Was this review helpful? Yes
See 4 more reviews by lpondelek for Queretaro
Fruita, Colorado
Top Contributor
68 reviews 68 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 18, 2011

City Express offer reliable and repeatable good value. Not fancy but you know what to expect. They are easy to book online and I have never known one to be full. This one is some distance from the center of Queretaro but it was easy enough to find.

Was this review helpful? Yes
See 5 more reviews by LeeSQL for Queretaro
Juarez
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2009

If you are looking for a great, clean, quiet, business class hotel this is it. Confortable bed, free local calls, free internet, free shuttle service to near hotel location. Down side is that it has no restaurant but is walking distance of some and you can call for take out and they will bring it right to your room. Have... More

Was this review helpful? Yes
Naucalpan, Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 20, 2008

Six of my co-workers and me stayed at City Express Queretaro on Aug, 18.08. These hotel has a very good location on Highway Mex-Qro. Rates are also very reasonable. The problem we experienced was that there was NOT HOT WATER (unbelievable!), my coworker call reception and the receptionist explain him that it was too early and no maintainance people available,... More

Was this review helpful? Yes
New York City, New York
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 19, 2008

This is a moderately priced, modern and clean business person´s hotel. I have stayed there twice and both times the staff were polite and helpful. Hot water with great water pressure is a rarity in México and this hotel has it. The rooms are amazing quiet considering that the road the hotel is located on is busy. An advantage is... More

Was this review helpful? Yes
Cincinnati, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 6, 2008

I made a reservation on the hotel site for a saturady night in last may with my credit card. When we arrived at the hotel they had no reservation at my name (or did not respect it because there was a convention of something staying that night and the hotel was full). The terrible reception desk after making me wait... More

Was this review helpful? Yes
El Paso Texas
1 review
4 of 5 stars Reviewed September 4, 2007

I think I got a great deal on this hotel. Good price and good rooms. Rooms are small as in every city express hotel, but decent and clean. Bathroom was also clean and good size. Only downside was the deodorant that they sprayed on the room was a little to strong to smell, but everything else was awesome.

Was this review helpful? Yes
Turotel Queretaro
Great value on a similar hotel
Queretaro, Queretaro
4.5 of 5 stars 35 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Queretaro
Trendy
Gran Hotel de Queretaro
Gran Hotel de Queretaro 4.0 of 5 stars 28 reviews
Family-friendly
Dona Urraca Hotel & Spa
Dona Urraca Hotel & Spa 4.0 of 5 stars 29 reviews
Romantic
Hidalgo Hotel
Hidalgo Hotel 4.0 of 5 stars 69 reviews
Luxury
Holiday Inn Queretaro Centro Historico
Holiday Inn Queretaro Centro His... 3.5 of 5 stars 82 reviews
Show Prices ABS:HotelCheckRates-d754413?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d575847?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d547776?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d248900?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Queretaro hotels
One Queretaro Plaza 3.0 of 5 stars 30 reviews BEST WESTERN Crown Victoria 3.0 of 5 stars 13 reviews Turotel Queretaro 4.5 of 5 stars 35 reviews Flamingo Inn 4.5 of 5 stars 29 reviews
Show Prices ABS:HotelCheckRates-d1566666?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1777687?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d585128?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d580751?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 62 hotels in Queretaro, ranked by popularity

Been to City Express Queretaro? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about City Express Queretaro

Also Known As:
City Express Hotel Queretaro
Address: Lateral Autopista Mexico-Queretaro 2103 | Col. Estrella, Queretaro 76030, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #29 of 62 hotels in Queretaro
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, MexVax, Tingo, Venere and Travelocity so you can book your City Express Queretaro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage City Express Queretaro, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
City Express Queretaro
Enter dates & see best prices* (from our partners)
Show Prices