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Fiesta Inn Queretaro

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Avenida 5 de Febrero 108 | Colonia Ninos Heroes, Queretaro 76010, Mexico
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Fiesta Inn Queretaro
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (16)
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Mexico City, Mexico
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a nice hotel that was refurbished with a modern and casual style, it is a good option to visit Queretaro but it has to improve, my room was a little dirty and the hotel was very noisy during the night.

Was this review helpful? Yes
Guadalupe Oliva G, Director General at Fiesta Inn Queretaro, responded to this review

Dear Gustavo, Thank you for taking the time to share your experience at Fiesta Inn Queretaro, this is very important due to the fact that gives the opportunity to take the necessary actions and improve the cleanest of the rooms, regarding the noise we have already finished the installation of the doors black out at the bottom, this will help... More 

Aurora, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

None of the servant speak English and Breakfast Buffet service was not good enough. For any single time when I went for breakfast I had to ask for butter and Jam. The Jam and Butter that was provided looked like that it was collected from previous left over guest

Was this review helpful? Yes 1
Guadalupe Oliva G, Director General at Fiesta Inn Queretaro, responded to this review

Dear Khalil H, Thank you for taking the time to share with us your comments regarding your recent stay at Fiesta Inn Queretaro, we will take the necessary actions to improve our services and avoid any inconvenient to our guest. Best regards, Guadalupe Oliva Gomez General Manager More 

Cambridge, Massachusetts
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 28, 2014

Fiesta Inn Querétaro is conveniently located on the way to San Luis, Juriquilla or Celaya just across Galerías shopping mall. Recently remodeled will give you a neat rest in their large rooms at a great rate with an excellent breakfast buffet.

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Guadalupe Oliva G, Director General at Fiesta Inn Queretaro, responded to this review

Thank you for sending us your impression over new concept, it is for us very important to know your opinion, for sure this we'll help us to keep working on having a quality service. Hope to see you back soon More 

Troy, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2014

This is a very nice hotel, clean with nice amenities. It has an on-site restaurant, and a small bar area. There are many restaurants within walking distance. It had only been open a few weeks when I stayed and there were a few bugs to work out. The HVAC in my room would not cool down, and there was an... More 

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Guadalupe Oliva G, Director General at Fiesta Inn Queretaro, responded to this review

Thank you for taking the time to send us your impression regarding your recent visit to our hotel, your feedback is very important and we will take the necessary precautions to improve our speaking English and the sign at the hotel, just to let you know, our pool service is at the roof garden. Hope to see you back soon More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 25, 2014

Very comfortable to meet with colleagues in common areas, a lot of electrical connections to charge laptops and phones. Attention in the Bar was excelent. Rooms very comfortables and minimalist decoration was nice! a big garden makes the stay peaceful!

Was this review helpful? Yes 1
Guadalupe Oliva G, Director General at Fiesta Inn Queretaro, responded to this review

Dear Pedro, Thank you for taking the time to send us your impression regarding the service and attention we ofered you at Fiesta Inn Queretaro, this gives us a great opportunity to keep up working with the several training programs we have to assure the service is excelent. We look forward to see back in the near future. Cordially, Guadalupe... More 

Istanbul, Turkey
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 15, 2014

we had a hard time finding this hotel because there's no visible sign on the road and it's hidden down the back. it's at least a mile from downtown, which is no good if you're in queretaro to do tourist stuff. that being said, hotel amenities are great, breakfast is very good, rooms are clean, everything works, beds very comfortable... More 

Was this review helpful? Yes
Guadalupe Oliva G, Director General at Fiesta Inn Queretaro, responded to this review

Dear Roberto, Thank you for taking the time to give us your impression regarding the service and attention we offered you, we will be working in several programs to keep up our services, regarding the location actualy we are only 15 blocks away from dowton which is really very close. We look forward to see back in the near future.... More 

Pembroke Pines, Florida
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 27, 2013

Rooms are nice and clean. Good looking furniture with a desk with electricity plugs on top of the desk. Comfortable bed and pillows. My room had a shower instead of a tub, which I consider a big plus. Free internet service with very good speed. The restaurant offers good buffet at breakfast and lunch times. I'd suggest you skip the... More 

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Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review

Thank you for taking the time to send us your impression regarding our service and facilities, this information is very important for us it gives us the great opportunity to know our guests satisfactions. We look forward to see back soon. Guadalupe Oliva Gomez General Manager More 

Mayaguez
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 19, 2013

Pros: Food for breakfast and lunch served in buffet is amazingly good and diverse. Service in hotel restaurant was outstanding. Housekeeping staff was very friendly. Free wireless in rooms, excellent speed. I would stay here again. Cons: check out should be faster.

Was this review helpful? Yes
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review

Thank you for taking the time to send us your comments regarding your stay at Fiesta Inn Queretaro, for us it is very important to know your impressions of our service and facilities. We look forward to see back in the near future. Regards Guadalupe Oliva Gomez General Manager More 

Johannesburg, South Africa
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed January 10, 2013

Rooms were fine, service was good and the breakfast buffet offered a number of interesting options. On the downside it is located next to a main road and is a 10-15 minute taxi ride away from the historic area which was an enormous pain.

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Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review
Google Translation

Buenas tardes Aunque tarde no quiero dejar pasar la oportunidad de agradecerle nos haya enviado su opinión, tuvimos problemas con... More 

Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 30, 2012 via mobile

I have no issue with this hotel. It is functional and does everything that you would expect. The staff are friendly, the digs are commercial and clean. The room has all the amenities that you would expect. The one issue, however, is that it is not in the centre of the town, the historical centre, which is a pity, because... More 

Was this review helpful? Yes
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review
Google Translation

Buena tardes Aunque tarde no quiero dejar de agradecerle nos haya enviado su comentario, tuvimos problemas con nuestra cuenta y... More 

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