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Plaza Camelinas Hotel

Ave 5 de Febrero 28 | Esq. Zaragoza, Queretaro 76170, Mexico
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Plaza Camelinas Hotel
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Ranked #42 of 81 Hotels in Queretaro
A recent review
3 of 5 stars Reviewed March 1, 2015
Heidi E Mexico City, Mexico
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77 Reviews from our TripAdvisor Community

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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 1, 2015

We stayed for 3 nights. Telephone never worked, in spite of I reported it every day. Wi-Fi doesn' t work well either. Rooms are ok, bath too. Restaurant is excellent, food, service, prices. We ate breakfast, lunch and dinner. I recommend the breakfast buffet. Reception desk employees do not know a thing, they are polite, thoug.

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

Excellent service. the room was very clean and had a window unit. They are remodeling the swimming pool but once it is ready this hotel should be better. Very helpful staff. They were able to accommodate our needs.

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Phoenix
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed February 16, 2014

The room was somewhat comfortable although the lighting was very dark. The bathroom was clear, but there was no place to put the toiletries. Two days on a row some cleaning supply was left in my room: dirty rag one day and a sponge another day. My coffee packets were not replenished another day. The temparture that week was cold... More 

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Lebanon, New Hampshire
Level Contributor
148 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
3 of 5 stars Reviewed December 2, 2013

Colleagues and I stayed here for four nights during a recent convention at the (relatively) nearby convention center. The person at the front desk who checked us in was not particularly professional and was a little confused and didn't go the extra mile to resolve his or our confusion about our reservation, how it was being paid, and/or whether breakfasts... More 

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Vicksburg, Michigan
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 21, 2013

I vacillated between very good and excellent, it came down to how slowly they cleaned the rooms. We stayed here twice while in MExico for three weeks. We stayed in the regular sized room for 3-4 days and spent almost a week in the Jr. suite. I really like the Jr. suite, nice size and space for a family of... More 

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Metepec, Mexico
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 25, 2013

The staff in this hotel was very friendly and warm, however the room I stayed on for one night only was terrible: The air conditioning didn't work (Fortunately it wasn't too hot and opening the window helped somehow), the room was musty and the shower didn't work. I stayed only for one night. On the positive side the pool is... More 

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SMA,
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed December 6, 2012 via mobile

Only one thing about this hotel rang true to what I'd read about it...it was indeed beautiful. The rest, however, was disaster, beginning with them not having our paid-for reservation with Orbitz. We eventually did receive a room meeting the criteria of what we'd reserved (non-smoking, King bed) but it must have been their "emergency spare" or something, because nothing... More 

Was this review helpful? Yes 4
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 9, 2011

We stayed at the Plaza Camelinas Hotel with the kids and extended family. We visited San Miguel de Allende, Guanajuato, Dolores Hidalgo and Queretaro of course. Beautiful places to visit!! The hotel rooms are rather small (unless its for only two adults). The bathroom's are particularly small and do not smell good. It has minisplit a/c on every room which... More 

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mexico
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed May 3, 2011

We stayed at this place for two nights, the hotel has a beautiful lobby and they have a tasty breakfast included, but unfortunatelly the hotel needs urgent renovations, the bathroom was smelly and the furnitures in the room looked outdated and overused. I traveled with kids and they offer a heated swimming pool, but it was cold "because they only... More 

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Los Angeles, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 5, 2010

Stayed here with parents for a day. The hotel property was great, pretty landscape, and details. Good restaurant, very good service from staff and quality of food. The gym was nice situated in the higher floor. The property is clean and well maintained. One of the nicest hotels I've stayed in Mexico. The breakfast buffet very traditional with great food... More 

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