We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa Inn Queretaro

Paseo de Miranda Oriente # 2 | Monte Miranda, Queretaro 76030, Mexico
Hotel amenities
Casa Inn Queretaro
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #26 of 81 Hotels in Queretaro
A recent review
4 of 5 stars reviewed 4 weeks ago
Horacio M
Add Photo Write a Review

108 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    44
    43
    9
    3
    9
See reviews for
29
18
5
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (36)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (21)
All months
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is a hotel that had very good quality for a business traveler. Not close to downtown, but close enough to the convention center. Accommodations are ok and clean. Internet speed is very good (around 5 Mbps). However, restaurant quality is medium, they do not take pride on how food is... Just average, good area of opportunity for improvement, though...

Was this review helpful? Yes 1
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 25, 2015

By personal perspective, this hotel is an excellent option for lodging for business purposes at Queretaro. Very comfortable, excellent rooms and good food at the restaurant. The pool and gym areas are very nice. This hotel is not near to Queretaro's downtown (20 min by car). But if you intention is to rest after a long day working, Casa Inn... More 

Was this review helpful? Yes
Community of Madrid, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 16, 2015

Good place for rest in Queretaro, the hotel is new and the service is well. The facilities are find and the view from the top is great. The only thing is that is far from the city and downtown. I recommend it.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed January 29, 2015

The hotel is nice is kind of far from every place, but it is quiet place to stay. Our room was always clean and on time, we forgot some vanities and they supplied them for free and on time. The only thing they need is better attention from front desk. When we arrived at night they made us wait many... More 

Was this review helpful? Yes
PORT ALBERNI
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 15, 2015

This out if town hotel is more oriented towards the business side rather than tourism. It is a 50 peso ride from the bus station and the hotel does have a shuttle into town which is free but of course the driver has to be tipped. He seemed happy with 50 pesos. Rooms are bright and modern, bathroom is separated... More 

Was this review helpful? Yes
JACKSON, MS
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 13, 2014

The hotel is nice the rooms are modern, but the customer service from Gabriela Hernandez at the front desk was terrible. I showed up 2 hours before check in and she made me wait the two hours I ,asked her many times to call house keeping to give my room priority, but she denied my request many times. It's a... More 

Was this review helpful? Yes
michelgustavo, Managing Director at Casa Inn Queretaro, responded to this review

Dear Mr. Legarreta We are sorry for the troubles you encountered during your stay at the Casa Inn Querétaro. Taking care of your advice, we recently change our Front Desk staff and our General Manager, expecting to provide a better service for our customers. Please accept our sincere apologies. Best Regards, Gustavo Michel Managing Director Casa Inn Hotels. More 

Guadalajara, Mexico
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 8, 2014

I just got out of that place, the room was alright nad pretty clean, it has enough in-room ammenities for what you pay. The food at the restaurant is TERRIBLE, nothing I ate was worth my money. The pool area is the best thing about the hotel if you want to head for the Sauna or Steam Room. The Jacuzzi... More 

Was this review helpful? Yes
michelgustavo, Managing Director at Casa Inn Queretaro, responded to this review

Dear Rodrigo: We are sorry for the inconveniences you experienced during your last stay at the Casa Inn Querétaro Hotel. Considering the kind of troubles you and other customers experienced, we decided to make important changes in our organization, we have a new General Manager, a new Food & Beverage Manager and a complete new Front Desk staff. We expect... More 

Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

Very clean well run hotel. All of the staff went out of their way for us. Check in desk spoke English. Very helpful because my Spanish is very limited. Breakfast buffet was delicious. They had an omelet and waffle station. Rooms were clean, modern, walk in shower, and a flat screen tv. Location of hotel did not allow any exploring... More 

Was this review helpful? Yes
Zacatecas, Mexico
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 21, 2014

Gloria and I enjoyed a very romantic 5 day holiday here but it wasn't really the hotel that made our stay. This place in our opinion is a nice business hotel during the week with family rates on weekends, not really a couples destination. The hotel itself is new, clean and bright with beautiful views of Querataro but some of... More 

Was this review helpful? Yes
michelgustavo, Managing Director at Casa Inn Queretaro, responded to this review

Dear Guest: We really appreciate your valuable comments. Considering the troubles you had with the local taxi service, we decided to grow and improve our own transportation service, providing free shuttle bus service for all customers (Restrictions may apply) We expect to have the opportunity to serve you again and give you the kind of service you deserve. Best Regards,... More 

Chippenham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 20, 2014

It was great to be able to relax and having an excellent service all round! From the moment we arrive to the time we left, the staff were very prompt to our needs! Spacious room! There is a shuttle bus which took us to the centre and later on pick us up! Staff very informative of places of interest!! Excellent... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (5)
Viewed
View from room (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay