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All 79 Queretaro hotels

Casa Inn Queretaro

3.5 of 5 Hotel   |   Paseo de Miranda Oriente # 2 | Monte Miranda, Queretaro 76030, Mexico
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Casa Inn Queretaro
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Ranked #29 of 79 Hotels in Queretaro
A recent review
3 of 5 stars reviewed 2 weeks ago
RodrigoVV Guadalajara, Mexico
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87 reviews from our community

Traveler rating
    35
    32
    9
    3
    8
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24
12
4
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (26)
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    (27)
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JACKSON, MS
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is nice the rooms are modern, but the customer service from Gabriela Hernandez at the front desk was terrible. I showed up 2 hours before check in and she made me wait the two hours I ,asked her many times to call house keeping to give my room priority, but she denied my request many times. It's a... More 

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Guadalajara, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I just got out of that place, the room was alright nad pretty clean, it has enough in-room ammenities for what you pay. The food at the restaurant is TERRIBLE, nothing I ate was worth my money. The pool area is the best thing about the hotel if you want to head for the Sauna or Steam Room. The Jacuzzi... More 

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Senior Contributor
40 reviews 40 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 12, 2014

Very clean well run hotel. All of the staff went out of their way for us. Check in desk spoke English. Very helpful because my Spanish is very limited. Breakfast buffet was delicious. They had an omelet and waffle station. Rooms were clean, modern, walk in shower, and a flat screen tv. Location of hotel did not allow any exploring... More 

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Zacatecas, Mexico
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 21, 2014

Gloria and I enjoyed a very romantic 5 day holiday here but it wasn't really the hotel that made our stay. This place in our opinion is a nice business hotel during the week with family rates on weekends, not really a couples destination. The hotel itself is new, clean and bright with beautiful views of Querataro but some of... More 

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Chippenham, United Kingdom
2 reviews
5 of 5 stars Reviewed September 20, 2014

It was great to be able to relax and having an excellent service all round! From the moment we arrive to the time we left, the staff were very prompt to our needs! Spacious room! There is a shuttle bus which took us to the centre and later on pick us up! Staff very informative of places of interest!! Excellent... More 

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Beaverton, Oregon
1 review
2 of 5 stars Reviewed July 6, 2014

It's not the best kids friendly place ever(if this is what you want)....the "pool area" was not the cleanest, the whirlpool had boiling water and the yelling kids were not our most pleasant experience in the spa-like pool place. That didn't end up there.... Then next door hotel neighbors woke us up to inspire me to write this review. The... More 

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Hubertus, Wisconsin
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is very English friendly! It was clean, very comfortable and had a bath tub which is very unusual for a Mexico hotel not in a tourist district. The food at the restaurant was also good for this area. We lived here for 1 1/2 yrs and used this hotel as our last stop before flying out. Nice place.

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Leon, Mexico
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 25, 2014

This is a pretty hotel. Nice design and modern architecture. But the services suck. The restaurant is slow, the waiters are not well trained and our orders always were mixed up and took forever. The room is big enough but the mattresses are too hard. The shower has low pressure. Also, if the hotel is full you'll wait forever for... More 

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Sao Jose dos Campos
Top Contributor
58 reviews 58 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 5, 2014

Very nice hotel, friendly staff, spacious room and good infrastructure (gym, pool, wifi connection). Stayed there for 3 days on a company training delivered there, so it was very convenient. Good coffee-breaks served - although in the afternoon it was very mexican style, but very health (cucumbers, carrots and another vegetable to be eaten with mexican sauces). A bit far... More 

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Tula, Mexico
1 review
1 of 5 stars Reviewed March 27, 2014

I stay in this hotel for more than one year, then one night Diana canceled my reservation #2395910 with credit card at front and the front desk manager Julio Cesar Valdez dont take care of the problem because was a hotel mistake (sold the rooms reserved to frecuents customers like us and charge more money only that nigh) I have... More 

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michelgustavo, Managing Director at Casa Inn Queretaro, responded to this review

Dear Humberto We share your concerns and we sincerely apologize for all the inconveniences you experienced with your booking cancelation. What happened was definitely an operational failure and it was never our intention not to provide accommodation for loyal customers like you. Please contact me at dirops@casainn.com to learn more about this issue and to make the proper arrangements for... More 

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Additional Information about Casa Inn Queretaro

Address: Paseo de Miranda Oriente # 2 | Monte Miranda, Queretaro 76030, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Inn Queretaro 3.5*
Number of rooms: 54
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Hotel Style:
#9 Business Hotel in Queretaro

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