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Casa Inn Queretaro

Paseo de Miranda Oriente # 2 | Monte Miranda, Queretaro 76030, Mexico
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Casa Inn Queretaro
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Best prices for: 1 room 1 guest
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Ranked #25 of 83 Hotels in Queretaro
A recent review
4 of 5 stars reviewed 1 week ago
Hugo S
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112 Reviews from our TripAdvisor Community

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Traveler rating
    47
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29
19
5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (36)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (21)
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2 reviews
4 of 5 stars Reviewed 1 week ago

I got a two bed room even though I went with my wife, but in general it's a good hotel, really comfortable bed with average tv service, I guess it's a good option for all kinds of travelers, it's relatively near the city downtown but on the outskirts of the city so the view isn't spectacular but everything else is... More 

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Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here over Christmas while visiting a friend. Although far from downtown, I felt very safe and enjoyed the awesome service from the hotel staff. Most people spoke English and the shuttle service was an added bonus! The rooms are very clean and modern. The food was really good too, with fantastic service in the restaurant. We wished we... More 

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Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 7, 2015

It is a hotel that had very good quality for a business traveler. Not close to downtown, but close enough to the convention center. Accommodations are ok and clean. Internet speed is very good (around 5 Mbps). However, restaurant quality is medium, they do not take pride on how food is... Just average, good area of opportunity for improvement, though...

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Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 25, 2015

By personal perspective, this hotel is an excellent option for lodging for business purposes at Queretaro. Very comfortable, excellent rooms and good food at the restaurant. The pool and gym areas are very nice. This hotel is not near to Queretaro's downtown (20 min by car). But if you intention is to rest after a long day working, Casa Inn... More 

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Community of Madrid, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 16, 2015

Good place for rest in Queretaro, the hotel is new and the service is well. The facilities are find and the view from the top is great. The only thing is that is far from the city and downtown. I recommend it.

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2 reviews
5 of 5 stars Reviewed January 29, 2015

The hotel is nice is kind of far from every place, but it is quiet place to stay. Our room was always clean and on time, we forgot some vanities and they supplied them for free and on time. The only thing they need is better attention from front desk. When we arrived at night they made us wait many... More 

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PORT ALBERNI
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 15, 2015

This out if town hotel is more oriented towards the business side rather than tourism. It is a 50 peso ride from the bus station and the hotel does have a shuttle into town which is free but of course the driver has to be tipped. He seemed happy with 50 pesos. Rooms are bright and modern, bathroom is separated... More 

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JACKSON, MS
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 13, 2014

The hotel is nice the rooms are modern, but the customer service from Gabriela Hernandez at the front desk was terrible. I showed up 2 hours before check in and she made me wait the two hours I ,asked her many times to call house keeping to give my room priority, but she denied my request many times. It's a... More 

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michelgustavo, Managing Director at Casa Inn Queretaro, responded to this review

Dear Mr. Legarreta We are sorry for the troubles you encountered during your stay at the Casa Inn Querétaro. Taking care of your advice, we recently change our Front Desk staff and our General Manager, expecting to provide a better service for our customers. Please accept our sincere apologies. Best Regards, Gustavo Michel Managing Director Casa Inn Hotels. More 

Guadalajara, Mexico
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 8, 2014

I just got out of that place, the room was alright nad pretty clean, it has enough in-room ammenities for what you pay. The food at the restaurant is TERRIBLE, nothing I ate was worth my money. The pool area is the best thing about the hotel if you want to head for the Sauna or Steam Room. The Jacuzzi... More 

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michelgustavo, Managing Director at Casa Inn Queretaro, responded to this review

Dear Rodrigo: We are sorry for the inconveniences you experienced during your last stay at the Casa Inn Querétaro Hotel. Considering the kind of troubles you and other customers experienced, we decided to make important changes in our organization, we have a new General Manager, a new Food & Beverage Manager and a complete new Front Desk staff. We expect... More 

Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

Very clean well run hotel. All of the staff went out of their way for us. Check in desk spoke English. Very helpful because my Spanish is very limited. Breakfast buffet was delicious. They had an omelet and waffle station. Rooms were clean, modern, walk in shower, and a flat screen tv. Location of hotel did not allow any exploring... More 

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