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All 76 Queretaro hotels

Holiday Inn Queretaro Zona Diamante

3.0 of 5 Hotel   |   Anillo Vial II Fray Junipero Serra: 1500-A, Queretaro 76140, Mexico
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Ranked #43 of 76 hotels in Queretaro
A recent review
5 of 5 stars Reviewed July 1, 2014
Courtney R Kansas City, Missouri
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74 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Kansas City, Missouri
Contributor
18 reviews 18 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

I stayed in this hotel a week ago for work (flight attendant) and the number one thing that still stands out to me was the superior service. I have not had such fantastic, attentive, and friendly service at a hotel since I started my career as a flight attendant nearly two years ago. The rooms were spacious, comfortable, and dark... More

Was this review helpful? Yes
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Courtney Thank you so much for your kind comments, on behalf of all the staff in the Hotel. It's great to know our guests leave the Hotel with a good experience. We long to have you back soon. Best regards and safe flights. More

St. Petersburg, Florida
Top Contributor
78 reviews 78 reviews
43 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 17, 2014

I stayed at the holiday inn for business and really enjoyed it. It is quit a long drive from the airport and you will definitely need a car as there is nothing within walking distance. The staff is amazing. Very friendly and accommodating. The rooms are average, clean but simple. A few updates on the Rooms would be great. The... More

Was this review helpful? Yes
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day chevaf8b We really want to thank you for taking the time to share your comments about your recent stay with us. Everyday we try our best to fulfill our clients needs and its great when you read a comment like yours. Thank you again and we long to have you back soon. Best regards More

Toronto, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 26, 2014

I've stayed in this hotel a couple of times for business over the past few years. The overlook patio is really great! The food is fairly good as well. This location is good for access to the manufacturing district, but far from downtown. The staff are very professional. Attentive to needs, politeing, fast. Everything you need. I found the rooms... More

Was this review helpful? Yes
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Andrew3636 Thank you for taking the time to share your comments about your recent stay with us, we are planning a complete renewing in every floor. On behalf of all the staff, we long to have you back soon. Best regards More

Centerville, Ohio, USA
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 31, 2014 credit card Amex Card Member Review

The hotel staff, rooms and view were incredible. The breakfast was atrocious, as I got sick on the 2nd day there. It ruined me for the remainder of my trip in MEX. I was unable to eat anything while in Mexico City.

Was this review helpful? Yes
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Greg We are really sorry to read your comment, please, accept our most sincere apologies. Please, give us more feedback about this. Let us know please how are you doing now. We really want to know you're doing well and long to see you back soon. Best regards and thank you for your comments. More

Rocklin, California
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 3, 2013

Very nice business hotel. Easy travel to historic downtown and business district. Rooms are very nice and not your standard box hotel. Built on a hill that overlooks the city, so rooms are positioned to take advantage of views. Great restaurant with windows and outdoor seating. Great staff, safe, secure and our choice for this area.

Was this review helpful? Yes
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Dear Bobby K We really thank you for the time to upload your kind comments about your recent stay with us. Really, its great to know our guests feel comfortable in our Hotel and it gives us more energy to keep the good work going on. Best regards and we long to see you back soon. More

Top Contributor
83 reviews 83 reviews
60 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 3, 2013

I never miss the opportunity to stay here when I have to go to Queretaro and am able to get a city view room. I got 2 rooms this time as I took my family with me to combine business and pleasure. We all had a great stay, very nice place, considering it is a Holiday Inn of course. Yes... More

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Marco Antonio M, Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Dear Leomex Thank you very much for the tike you took to upload your comments, it really is a pleasure to work here and being able to receive people who want to spend a good time with the family. Thank you again for your comments and we long to see you back soon. Best regards More

Mexico City, Mexico
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 2, 2013

I stayed at de HI Queretaro for two nights, two rooms for a family visit there - Very good service, food but the place needs an urgent restoration in public areas and rooms. fair pricing and excelent location.

Was this review helpful? Yes
Marco Antonio M, Manager at Holiday Inn Queretaro Zona Diamante, responded to this review
Google Translation

Buenos días flezama2002 En verdad apreciamos el tiempo que se tomó para subir sus comentarios. Sabemos que hay áreas que... More

Brighton, Michigan, USA
Top Contributor
51 reviews 51 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 5, 2013

I stayed at this location for 5 days after having stayed at another Queretaro hotel the last dozen times in Queretaro. The reason for my stay was from hearing about the views of the city and the availability of a good in house restaurant. I requested a city view and was told that all were taken, even though one other... More

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IHGCare, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Dear egraetze, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As... More

Vicksburg, Michigan
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 1, 2013

This was the second hotel we stayed at in Queretaro, I had always wanted to stay here and so we spent three days here. The hotel was nice, the view was awesome. The food was below average and the service was very poor. They were slow, it took me an hour to get a cappuccino, granted I was at the... More

Was this review helpful? Yes
Marco Antonio M, Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Paul H We are really sorry to read your coments about the swimming pool and service in your recent stay with us at the Holiday Inn Zona Diamante. Really, we thank you for the tike you took to upload your comments, our goal is to fulfill our guest's requirements and these comments really help us to notice the... More

Brooklyn, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2013 via mobile

Hotel is in the outskirts of Queretaro City Center, but not too far(10min) drive. The rooms are spacious, clean, with plasma TVs. The view from the restaurant, bar and some rooms is great. Staff at bar,front desk and housekeeping are friendly, but not at the restaurant. In general a good, quiet hotel with friendly staff. I will definitely stay there... More

Was this review helpful? Yes
Marco Antonio M, Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Dear NYCityGril We really thank you for the time you took to upload your comments about your recent stay here with us at Holiday Inn Queretaro Zona Diamante. It really is great to read that you had a good experience with us; I will personally speak with the people at the Restaurant to let them know that something is not... More

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Additional Information about Holiday Inn Queretaro Zona Diamante

Address: Anillo Vial II Fray Junipero Serra: 1500-A, Queretaro 76140, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Queretaro Zona Diamante 3*
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Also Known As:
Holiday Inn Queretaro Zona Diamante Hotel Queretaro
Queretaro Holiday Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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  • At what time does the pool open each day?

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