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Holiday Inn Queretaro Zona Diamante

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Anillo Vial II Fray Junipero Serra: 1500-A, Queretaro 76140, Mexico
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1 room 1 guest
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Holiday Inn Queretaro Zona Diamante
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Holiday Inn Queretaro Zona Diamante
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97 Reviews from our TripAdvisor Community

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Traveler rating
    21
    43
    25
    6
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Puerto Vallarta, Mexico
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Been in queretaro for a couple times and always select this resort the rooms are comfortable and spacious the view its great you can see all queretaro city ,because this hotel its located in the diamond zone which is upon the mountains or hill if you come in december its really cold! I really like the entrance beacuse you walk... More 

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Mexico City, Mexico
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Different hotel because you enter on the top floor and the rooms are below. Ammenities are ok, but the rooms are getting old and the carpet is starting to get broken on the sides. What I really loved is the view you have of Queretaro and also the service was good. As a tip ask for a room on the... More 

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for taking the time to share your comments, we know the rooms are getting old and that´s why we have a total renovation planned for late 2015 and hopefully you´ll be noticing the changes soon in further trips to Querétaro. Thank you again and best regards. More 

Seoul, South Korea
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed 3 nights last February for business at the Holiday Inn zona diamante of Queretaro. The Hotel is somewhat away of the historical center, and dominates the city from a hill.The rooms were very big and nice, breakfast and dinner were good. Wifi was correct, and we could work without issue. We stayed there and used the business room... More 

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for your comments, we are committed to achieve our guests needs and we understand that your feedback is the best way to realize what we are doing right or wrong. We long to have you back soon. Best regards More 

Ontario
Level Contributor
173 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed April 16, 2015

3.5 star hotel with a 4.5 view of the city. Located just outside of the old town but on a hill overlooking the city. The dining room and lounge overlook the city. The room is an average Holiday Inn room with a good bathroom but a rather high tub. Clean. Nice pool with a non functioning hot tub that used... More 

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good morning. Thank you for your comments, we know that our guest´s feedback is the best way to realize what we are doing right or wrong. We really appreciate that you pointed out the tower delivery at the pool and will do something to improve it. We take care of all the comments and will forward your message to the... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 2, 2015

I went to this hotel for business and the reception was nice, the hotel room, the bathrooms and the beds all was clean, it had a great view to the city, so it was quiet. the only thing i wish it had was where to buy some basic traveling stuff in the hotel like toothbrush o toothpaste. The pool it... More 

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Hedin D Thank you so much for sharing your comments, we try hard everyday to satisfy our guests needs and reading comments like yours, are a great relief. Thank you and best regards. More 

Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 8, 2015

A classic perfect business hotel. Everything there. Great breakfast, nice and clean rooms, pool, gym, bar , restaurant... One of my favorites! Convenient location, you can walk downtown in 10 min. Traffic, depending on the hours can be quite bad tough, and you might want to ask for a room not facing the Main road.

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for uploading your comments, it really is important for us to receive the real feelings about our Hotel. We long to have you back soon. Best regards. More 

Puebla
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 21, 2015 via mobile

We have stayed here several times, and this time we got a room on the floor below the kitchen/restaurant, the noise was a torture, they kept moving the tables early in the morning. Everything else is good.

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IHGCare, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Dear Erin B, Thank you for taking the time to write a review about your recent stay. I sincerely apologize for any inconvenience you may have experienced due to the noise levels. I have taken your comments into serious account and these will be shared with our management. Although I would have preferred you had a better stay, I highly... More 

Chattanooga, Tennessee
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 9, 2014

The subject says it all. The hotel is a little old and in need of a refresh. It is on top of a large hill (small mountain) and a little out of the way from anything. There is nothing nearby except the old abandoned airport. That being said...the hotel is quiet and has great views overlooking QRO. The restaurant was... More 

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Marco Antonio M, Public Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Sheltacus We want to thank you for taking the time to upload your comments, everyday we try our best to fulfill our clients´s needs and its always good to read good experiences. We hope you´ll consider us as your staying option in your next trip to Queretaro. Best regards More 

Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 11, 2014

This is a new hotel and conveniently located near the main highway. Staff is very helpful and there are couple of meeting rooms, plus couple of open rooms where you can have a meeting with few people. Breakfast is also well served and with good variety.

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day We want to thank you for taking the time to upload your comments, we know that our guest´s feedback is definitely the best way to realize what we are doing right or wrong. Thank you again and we long to see you back soon. More 

Level Contributor
199 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed September 4, 2014

I spent one night there for business and took the breakfast with a very nice view over the town from the patio. The staff is friendly and helpfull. And most important thing, the rooms are quiet, no noise from the road...

Was this review helpful? Yes
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Hugues S We want to thank you for taking the time to upload your comments; it really is great to realize that our clients are leaving the hotel with a good experience. We hope you come back soon. Best regards More 

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