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Holiday Inn Queretaro Zona Diamante

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Anillo Vial II Fray Junipero Serra: 1500-A, Queretaro 76140, Mexico
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Holiday Inn Queretaro Zona Diamante
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108 Reviews from our TripAdvisor Community

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San Pedro Sula, Honduras
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 26, 2015 via mobile

Great location, clean rooms, affordable price and breakfast was 10/10! Keep up your service and warmth. Internet service was great and people there make you feel right at home. Definetly the place to stay while in Queretaro for business or pleasure.

Helpful?
Thank Oscar F
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you so much for sharing your comments, its important for us to know the real guest´s feeling and this is an excellent tool for that. We are glad that you enjoyed your stay and look forward for welcome you soon. Best regards. More 

Puerto Vallarta, Mexico
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 27, 2015 via mobile

Been in queretaro for a couple times and always select this resort the rooms are comfortable and spacious the view its great you can see all queretaro city ,because this hotel its located in the diamond zone which is upon the mountains or hill if you come in december its really cold! I really like the entrance beacuse you walk... More 

Helpful?
Thank m3nahen
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day. On behalf of the Hotel staff, I´d like to thank you for taking the time to share your comments regarding this recent stay with us. It really is important for us to know the real feelings of our guests. We look forward for welcome you soon. More 

Mexico City, Mexico
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 27, 2015

Different hotel because you enter on the top floor and the rooms are below. Ammenities are ok, but the rooms are getting old and the carpet is starting to get broken on the sides. What I really loved is the view you have of Queretaro and also the service was good. As a tip ask for a room on the... More 

Helpful?
Thank RRivera2014
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for taking the time to share your comments, we know the rooms are getting old and that´s why we have a total renovation planned for late 2015 and hopefully you´ll be noticing the changes soon in further trips to Querétaro. Thank you again and best regards. More 

Seoul, South Korea
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed 3 nights last February for business at the Holiday Inn zona diamante of Queretaro. The Hotel is somewhat away of the historical center, and dominates the city from a hill.The rooms were very big and nice, breakfast and dinner were good. Wifi was correct, and we could work without issue. We stayed there and used the business room... More 

Helpful?
Thank Frank1207111
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for your comments, we are committed to achieve our guests needs and we understand that your feedback is the best way to realize what we are doing right or wrong. We long to have you back soon. Best regards More 

Ontario
Level Contributor
178 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed April 16, 2015

3.5 star hotel with a 4.5 view of the city. Located just outside of the old town but on a hill overlooking the city. The dining room and lounge overlook the city. The room is an average Holiday Inn room with a good bathroom but a rather high tub. Clean. Nice pool with a non functioning hot tub that used... More 

Helpful?
Thank ZingerOntario
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good morning. Thank you for your comments, we know that our guest´s feedback is the best way to realize what we are doing right or wrong. We really appreciate that you pointed out the tower delivery at the pool and will do something to improve it. We take care of all the comments and will forward your message to the... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 2, 2015

I went to this hotel for business and the reception was nice, the hotel room, the bathrooms and the beds all was clean, it had a great view to the city, so it was quiet. the only thing i wish it had was where to buy some basic traveling stuff in the hotel like toothbrush o toothpaste. The pool it... More 

Helpful?
Thank Hedin D
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Hedin D Thank you so much for sharing your comments, we try hard everyday to satisfy our guests needs and reading comments like yours, are a great relief. Thank you and best regards. More 

Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

A classic perfect business hotel. Everything there. Great breakfast, nice and clean rooms, pool, gym, bar , restaurant... One of my favorites! Convenient location, you can walk downtown in 10 min. Traffic, depending on the hours can be quite bad tough, and you might want to ask for a room not facing the Main road.

Helpful?
Thank thexpert80
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for uploading your comments, it really is important for us to receive the real feelings about our Hotel. We long to have you back soon. Best regards. More 

Puebla
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 20, 2015 via mobile

We have stayed here several times, and this time we got a room on the floor below the kitchen/restaurant, the noise was a torture, they kept moving the tables early in the morning. Everything else is good.

Helpful?
Thank Erin B
IHGCare, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Dear Erin B, Thank you for taking the time to write a review about your recent stay. I sincerely apologize for any inconvenience you may have experienced due to the noise levels. I have taken your comments into serious account and these will be shared with our management. Although I would have preferred you had a better stay, I highly... More 

Chattanooga, Tennessee
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 9, 2014

The subject says it all. The hotel is a little old and in need of a refresh. It is on top of a large hill (small mountain) and a little out of the way from anything. There is nothing nearby except the old abandoned airport. That being said...the hotel is quiet and has great views overlooking QRO. The restaurant was... More 

Helpful?
Thank Sheltacus
Marco Antonio M, Public Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Sheltacus We want to thank you for taking the time to upload your comments, everyday we try our best to fulfill our clients´s needs and its always good to read good experiences. We hope you´ll consider us as your staying option in your next trip to Queretaro. Best regards More 

Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

This is a new hotel and conveniently located near the main highway. Staff is very helpful and there are couple of meeting rooms, plus couple of open rooms where you can have a meeting with few people. Breakfast is also well served and with good variety.

Helpful?
Thank Asia-Americas
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day We want to thank you for taking the time to upload your comments, we know that our guest´s feedback is definitely the best way to realize what we are doing right or wrong. Thank you again and we long to see you back soon. More 

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