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Holiday Inn Queretaro Zona Diamante

3.0 of 5
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Holiday Inn Queretaro Zona Diamante
Best prices for: 1 room 1 guest
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Ranked #43 of 80 Hotels in Queretaro
A recent review
4 of 5 stars reviewed 5 days ago
Frank1207111 Seoul, South Korea
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92 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seoul, South Korea
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed 3 nights last February for business at the Holiday Inn zona diamante of Queretaro. The Hotel is somewhat away of the historical center, and dominates the city from a hill.The rooms were very big and nice, breakfast and dinner were good. Wifi was correct, and we could work without issue. We stayed there and used the business room... More 

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for your comments, we are committed to achieve our guests needs and we understand that your feedback is the best way to realize what we are doing right or wrong. We long to have you back soon. Best regards More 

Ontario
Top Contributor
160 reviews 160 reviews
55 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed April 16, 2015

3.5 star hotel with a 4.5 view of the city. Located just outside of the old town but on a hill overlooking the city. The dining room and lounge overlook the city. The room is an average Holiday Inn room with a good bathroom but a rather high tub. Clean. Nice pool with a non functioning hot tub that used... More 

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good morning. Thank you for your comments, we know that our guest´s feedback is the best way to realize what we are doing right or wrong. We really appreciate that you pointed out the tower delivery at the pool and will do something to improve it. We take care of all the comments and will forward your message to the... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 2, 2015

I went to this hotel for business and the reception was nice, the hotel room, the bathrooms and the beds all was clean, it had a great view to the city, so it was quiet. the only thing i wish it had was where to buy some basic traveling stuff in the hotel like toothbrush o toothpaste. The pool it... More 

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Hedin D Thank you so much for sharing your comments, we try hard everyday to satisfy our guests needs and reading comments like yours, are a great relief. Thank you and best regards. More 

Senior Contributor
27 reviews 27 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 8, 2015

A classic perfect business hotel. Everything there. Great breakfast, nice and clean rooms, pool, gym, bar , restaurant... One of my favorites! Convenient location, you can walk downtown in 10 min. Traffic, depending on the hours can be quite bad tough, and you might want to ask for a room not facing the Main road.

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for uploading your comments, it really is important for us to receive the real feelings about our Hotel. We long to have you back soon. Best regards. More 

Puebla
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 21, 2015 via mobile

We have stayed here several times, and this time we got a room on the floor below the kitchen/restaurant, the noise was a torture, they kept moving the tables early in the morning. Everything else is good.

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IHGCare, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Dear Erin B, Thank you for taking the time to write a review about your recent stay. I sincerely apologize for any inconvenience you may have experienced due to the noise levels. I have taken your comments into serious account and these will be shared with our management. Although I would have preferred you had a better stay, I highly... More 

Chattanooga, Tennessee
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 9, 2014

The subject says it all. The hotel is a little old and in need of a refresh. It is on top of a large hill (small mountain) and a little out of the way from anything. There is nothing nearby except the old abandoned airport. That being said...the hotel is quiet and has great views overlooking QRO. The restaurant was... More 

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Marco Antonio M, Public Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Sheltacus We want to thank you for taking the time to upload your comments, everyday we try our best to fulfill our clients´s needs and its always good to read good experiences. We hope you´ll consider us as your staying option in your next trip to Queretaro. Best regards More 

Top Contributor
67 reviews 67 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 11, 2014

This is a new hotel and conveniently located near the main highway. Staff is very helpful and there are couple of meeting rooms, plus couple of open rooms where you can have a meeting with few people. Breakfast is also well served and with good variety.

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day We want to thank you for taking the time to upload your comments, we know that our guest´s feedback is definitely the best way to realize what we are doing right or wrong. Thank you again and we long to see you back soon. More 

Top Contributor
147 reviews 147 reviews
47 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 4, 2014

I spent one night there for business and took the breakfast with a very nice view over the town from the patio. The staff is friendly and helpfull. And most important thing, the rooms are quiet, no noise from the road...

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Hugues S We want to thank you for taking the time to upload your comments; it really is great to realize that our clients are leaving the hotel with a good experience. We hope you come back soon. Best regards More 

Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 1, 2014

I stayed in this hotel a week ago for work (flight attendant) and the number one thing that still stands out to me was the superior service. I have not had such fantastic, attentive, and friendly service at a hotel since I started my career as a flight attendant nearly two years ago. The rooms were spacious, comfortable, and dark... More 

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Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Courtney Thank you so much for your kind comments, on behalf of all the staff in the Hotel. It's great to know our guests leave the Hotel with a good experience. We long to have you back soon. Best regards and safe flights. More 

St. Petersburg, Florida
Top Contributor
113 reviews 113 reviews
52 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed June 17, 2014 via mobile

I stayed at the holiday inn for business and really enjoyed it. It is quit a long drive from the airport and you will definitely need a car as there is nothing within walking distance. The staff is amazing. Very friendly and accommodating. The rooms are average, clean but simple. A few updates on the Rooms would be great. The... More 

Was this review helpful? Yes
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day chevaf8b We really want to thank you for taking the time to share your comments about your recent stay with us. Everyday we try our best to fulfill our clients needs and its great when you read a comment like yours. Thank you again and we long to have you back soon. Best regards More 

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