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All 76 Queretaro hotels

Holiday Inn Queretaro Centro Historico

3.0 of 5 Hotel   |   Av. 5 de Febrero No. 110 | Col. Ninos Heroes, Queretaro 76010, Mexico
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Ranked #29 of 76 hotels in Queretaro
A recent review
4 of 5 stars reviewed 3 days ago
Roberto H Mexico City, Mexico
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115 people have reviewed this hotel

Traveler rating
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    44
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Mexico City, Mexico
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

All the common areas of the hotel are great, restaurant, bar, pool, etc. however the front desk is a little small for the capacity, if you check in or out in a peak hour you may spend 30 min before completing your registration. Last time i stayed here was over 6 years ago and i used to stay in the... More

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Bettendorf
Top Contributor
122 reviews 122 reviews
75 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 1 week ago

Safe, secure hotel in the center of Queretaro. Bilingual front desk, friendly clerks. Rooms are well appointed, spacious and clean with office area. WIFI is reliable and plenty of bandwidth to handle guest access. Only issues with the room was the noisy ventilation system and the fiddling required with the thermostat to get the room to cool to a comfortable... More

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Management response:

Dear Travelleramundo (Bettendorf): Thank you for your valuable feedback about your stay with us, which are very important to us. We are glad to know that your service experience with our staff were good... We are working in the opportunities of improvement that you let us know. This is your home in Queretaro and hope to see you soon on... More

Metamora, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2014

Spent 6 weeks here Rooms are nice had to ask for the air conditioner to be turned on an wasn't that cold. The restaurant has very good food and the the guys working the bar are awesome pabalo and Daniel aka grandpa. These two are awesome if you want it they get it for you I would stay again.

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whitewarriorqro, General Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Thank you for your time to share your comments with us we are glad to hear from our valued guests they found a good place to stay and people who care about them. Radai Contreras Guest Services Mnager More

Toronto, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 26, 2014

I've stayed in this hotel around 20 times over the past 5 years. I can count on checking in here to help smooth out my work trips. The garden patio with lime trees is a great place to enjoy a drink with dinner. Same with the horse saddle bar stools. The outdoor barbecue (for the meat eaters) puts out a... More

Was this review helpful? Yes 1
Laguna Niguel, California
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 3, 2014

The hotel is really close to the city center. The rooms are clean but the carpet looks old, its better if you stay on the back side of the hotel facing the school the ones facing the street are very noisy all day and all night. The pool are is nice but the service is terrible I gues the waiters... More

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IHGCare, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear AleAguilera, Thank you for writing a review about your recent stay with us. I'm truly delighted you liked our great and convenient locaiton. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for... More

San Diego, California
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 20, 2014

My wife and I have stayed here several times while visiting her parents and extended family in Queretaro. As is often the case with international Holiday Inns, this one is nicer and much less a "cookie cutter" version of US hotels from the same chain. It has nice indoor and outdoor areas and the rooms, while not spectacular, are more... More

Was this review helpful? Yes 1
whitewarriorqro, General Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear TraderBo: Thank you so much for your ample review! We are very happy to know you have been with us several times and have enjoyed of our wonderful food and caring service. It is great to know that we have achieved our goal on fulfillng the requirements of both our guests coming for leisure as well as the ones... More

Mexico
Top Contributor
57 reviews 57 reviews
40 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed December 26, 2013

Holiday Inn Queretaro is conveniently located closet o downtown and highway. The traffic in the mornings can be heavy. Hotel is next to the road, s it can be somewhat noisy. This is a good business class hotel, with upscale amenities for this type of lodges. Service is not that great, but is efficient. Perhaps a little better service attitude... More

Was this review helpful? Yes 1
whitewarriorqro, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear BBFFPP Thank you for your review on Holiday Inn Queretaro Centro Historico it is important for us to know how guests experience lodging at Hotel. we are sorry for service was not you expected but We´ll work hard on it and hope to see you back soon. Radai Contreras Guest Services Manager More

Maumee, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 13, 2013

Holiday Inn Centro Historico - Stayed 2 weeks, checked out Dec. 13, 2013, 4 out of 5 stars, I stay here often for work (6 – 8 wks total a yr.) , food is good – better in patio (BBQ nights), hot breakfast is little pricey but good selection. Great staff that very helpful/ attentive to traveling needs. Gym is... More

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whitewarriorqro, General Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear Tony R We are glad to hear your comments and thak you for sharing them with us. We will keep doing our best to fullfill our valued guests needs and improve our facilities to be always on your mind for your future trips to Queretaro. Sincerely Blanca Guerrero General Manager More

Frisco, texas
Top Contributor
104 reviews 104 reviews
45 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed September 1, 2013

Stayed at this hotel for a couple of nights on a short vacation. Got upgraded to the Executive King room, which is next door to the main building. The rooms were very nice, and quiet, and very clean and comfortable. The breakfast (included for us) was great; lots of variety and lots of tasty food. Well worth staying here. Staff... More

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whitewarriorqro, Director General at Holiday Inn Queretaro Centro Historico, responded to this review

Dear Alikarim: Thank you for having chosen Holiday Inn Queretaro, Centro HIstorico for your vacation in Queretaro. I have shared your comment with our staff, as your candid feedback helps us to know what to continue doing well and what to improve. Please on your next visit to beautful Queretaro, World Heritage Site named by UNESCO consider Holiday Inn Queretaro,... More

Monterrey, Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 28, 2013

Fairly nice hotel but with some business practices that are questionable. I have a negotiated rate that they often do not respect. They respect their rate only when their occupation is low. Today see on line that my "special rate" is higher than the rate that they offer to the public at large. The people always treat me pretty well,... More

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whitewarriorqro, Director General at Holiday Inn Queretaro Centro Historico, responded to this review

Dear Mike H: Please receive our sincere apologies if we have committed any mistake with your negotiated rate. if you would kindly supply further details about your experience I will be very glad to review the case and make the corrections requiered. Thank you very much for your feedback as it helps us in our quest of supplying our guests... More

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Additional Information about Holiday Inn Queretaro Centro Historico

Address: Av. 5 de Febrero No. 110 | Col. Ninos Heroes, Queretaro 76010, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Queretaro Centro Historico 3*
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Also Known As:
Holiday Inn Queretaro Centro Historico Hotel Queretaro
Queretaro Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Holiday Inn® Hotel Queretaro - Centro Historico, the proud winner of seven Quality Excellence and six Torchbearer Awards and recognized with a "Distintivo H" certificate for outstanding hygiene standards. We are one of the best hotels around, as we offer Queretaro, Mexico travelers a great location in the center of the city's historic district. Situated just five minutes from downtown, our accommodations allow for easy access to Queretaro, Mexico attractions. Hotel guests can venture to Bicentenario Amusement Park, the Queretaro Museum of Art, Wameru Zoo and Cimacuatico Waterpark or visit historic sites, including the Cathedral of Queretaro, Convent de la Cruz, Plaza de Toros Santa Maria and the Aqueducts. Our hotel's adjacent to Queretaro, Mexico shopping malls and famous clubs, Campestre, Campanario and Balvanera, are less than five km. Business guests in Queretaro, Mexico appreciate hotel perks like free Wi-Fi access, event space for up to 500 and a well-equipped business center. The hotel is conveniently located near QRO Airport, the bus station and area companies, including Procter & Gamble, Tetrapak and Santander. Providing guests with the quality amenities they expect, backed by the brand they trust, our Queretaro, Mexico hotel ensures a pleasant stay. Patrons have access to our outdoor pool and three Jacuzzis, fitness center, a convenience store and more. ... more   less 
Number of rooms
235

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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