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All 79 Queretaro hotels

Holiday Inn Queretaro Centro Historico

3.0 of 5 Hotel   |   Av. 5 de Febrero No. 110 | Col. Ninos Heroes, Queretaro 76010, Mexico
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Ranked #32 of 79 Hotels in Queretaro
A recent review
4 of 5 stars Reviewed September 22, 2014
ibrenes
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123 reviews from our community

Traveler rating
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    26
    10
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Chattanooga, Tennessee
Contributor
17 reviews 17 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It all started out so well. The first impression was excellent. The hotel is very unique and quaint; however, a succession of fails soon followed. FAIL1: The AC does not work in the room (617); turning on the fan only increases the temp in the room. The room has a beautiful, large sliding door with balcony; however the MAJOR highway... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear Sheltacus, Thank you for sparing some of your precious time to write us a review regarding your recent stay. I am glad to see that you find great potential in our hotel. On the other other hand, I would like to offer my sincerest apologies for some of our facilities, which may have fallen below your standards. Please be... More 

Simpsonville, South Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 6, 2014

I don't often get sufficiently motivated to write a review, but I am this time. It's not favorable. It's really unfortunate that this hotel doesn't have a modern Internet system that's compatible with modern communication systems like FaceTime and IPCommunicator. It's just not up to the task. The speeds rival dial-up, so don't plan on doing any serious work via... More 

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IHGCare, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear 8005551212, Thank you for staying with us and leaving a review. Our goal is to provide superior customer service and a unique stay to all of our guests. I'm sorry for any inconveniences you have experienced and regret our internet speed and housekeeping service fell below your expectations. We take all comments into consideration and welcome any opportunity to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 22, 2014

Great Stay. Nice, clean, and spacious rooms. Hotel staff was very polite, courteous, and professional. Hotels grounds are beautifully landscaped with lush gardens and flowers. Breakfast was good but a bit pricey @ $240 Mexican Pesos (about $21 USD) per person. TIP: Pre-purchase the hotel breakfast during initial booking. It should cost either $5 or $10 per person. Aside from... More 

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whitewarriorqro, Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear ibrenes: Thank you for your preference and confidence to share your valuable feedback with us, you are definitely an incentive for all our staff. It will be a pleasure to serve you again on your next visit to this city of Queretaro. Cordially, Guest Service Manager More 

Mexico City, Mexico
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 27, 2014

All the common areas of the hotel are great, restaurant, bar, pool, etc. however the front desk is a little small for the capacity, if you check in or out in a peak hour you may spend 30 min before completing your registration. Last time i stayed here was over 6 years ago and i used to stay in the... More 

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Bettendorf
Top Contributor
129 reviews 129 reviews
80 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed August 17, 2014

Safe, secure hotel in the center of Queretaro. Bilingual front desk, friendly clerks. Rooms are well appointed, spacious and clean with office area. WIFI is reliable and plenty of bandwidth to handle guest access. Only issues with the room was the noisy ventilation system and the fiddling required with the thermostat to get the room to cool to a comfortable... More 

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Management response:

Dear Travelleramundo (Bettendorf): Thank you for your valuable feedback about your stay with us, which are very important to us. We are glad to know that your service experience with our staff were good... We are working in the opportunities of improvement that you let us know. This is your home in Queretaro and hope to see you soon on... More 

Metamora, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2014

Spent 6 weeks here Rooms are nice had to ask for the air conditioner to be turned on an wasn't that cold. The restaurant has very good food and the the guys working the bar are awesome pabalo and Daniel aka grandpa. These two are awesome if you want it they get it for you I would stay again.

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whitewarriorqro, General Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Thank you for your time to share your comments with us we are glad to hear from our valued guests they found a good place to stay and people who care about them. Radai Contreras Guest Services Mnager More 

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 26, 2014

I've stayed in this hotel around 20 times over the past 5 years. I can count on checking in here to help smooth out my work trips. The garden patio with lime trees is a great place to enjoy a drink with dinner. Same with the horse saddle bar stools. The outdoor barbecue (for the meat eaters) puts out a... More 

Was this review helpful? Yes 1
Laguna Niguel, California
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 3, 2014

The hotel is really close to the city center. The rooms are clean but the carpet looks old, its better if you stay on the back side of the hotel facing the school the ones facing the street are very noisy all day and all night. The pool are is nice but the service is terrible I gues the waiters... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear AleAguilera, Thank you for writing a review about your recent stay with us. I'm truly delighted you liked our great and convenient locaiton. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for... More 

San Diego, California
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 20, 2014

My wife and I have stayed here several times while visiting her parents and extended family in Queretaro. As is often the case with international Holiday Inns, this one is nicer and much less a "cookie cutter" version of US hotels from the same chain. It has nice indoor and outdoor areas and the rooms, while not spectacular, are more... More 

Was this review helpful? Yes 1
whitewarriorqro, General Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear TraderBo: Thank you so much for your ample review! We are very happy to know you have been with us several times and have enjoyed of our wonderful food and caring service. It is great to know that we have achieved our goal on fulfillng the requirements of both our guests coming for leisure as well as the ones... More 

Mexico
Top Contributor
56 reviews 56 reviews
39 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed December 26, 2013

Holiday Inn Queretaro is conveniently located closet o downtown and highway. The traffic in the mornings can be heavy. Hotel is next to the road, s it can be somewhat noisy. This is a good business class hotel, with upscale amenities for this type of lodges. Service is not that great, but is efficient. Perhaps a little better service attitude... More 

Was this review helpful? Yes 1
whitewarriorqro, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear BBFFPP Thank you for your review on Holiday Inn Queretaro Centro Historico it is important for us to know how guests experience lodging at Hotel. we are sorry for service was not you expected but We´ll work hard on it and hope to see you back soon. Radai Contreras Guest Services Manager More 

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Additional Information about Holiday Inn Queretaro Centro Historico

Address: Av. 5 de Febrero No. 110 | Col. Ninos Heroes, Queretaro 76010, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Queretaro Centro Historico 3*
Number of rooms: 235
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Also Known As:
Holiday Inn Queretaro Centro Historico Hotel Queretaro
Queretaro Holiday Inn

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