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Holiday Inn Queretaro Centro Historico

3.0 of 5
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Av. 5 de Febrero No. 110 | Col. Ninos Heroes, Queretaro 76010, Mexico
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Holiday Inn Queretaro Centro Historico
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Ranked #31 of 80 Hotels in Queretaro
A recent review
4 of 5 stars Reviewed April 15, 2015
Mavrosgatos Atlanta, Georgia
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146 Reviews from our TripAdvisor Community

Traveler rating
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    56
    30
    11
    5
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34
16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 15, 2015

This is not your typical holiday inn.. The Service is pretty good. Highlights include the breakfast buffet with a omelet and a pancake station. Outdoor restaurant is pretty nice with a great selection of grilled menu. The bar is cool with horse saddles acting as sitting stools. Margaritas are awesome. Major dislike is one really and would have to agree... More 

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Wissembourg, France
Top Contributor
55 reviews 55 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 10, 2015

Good location right outside Queretao center. This hotel has everything needed for business and more. Service is excellent. I would see the restaurant only a a back up, mainly because there are a lot of alternatives within 15 min drive.

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Harlingen, Texas
Contributor
18 reviews 18 reviews
3 hotel reviews
4 of 5 stars Reviewed April 7, 2015 via mobile

i like this hotel, it has a lot of character, the bar stools are made from old saddles. Both breakfast and lunch buffets are awesome but a little expensive 20.00, or 10.00 if you pay for them when booking your room. There is a shuttle that will pick you up and deliver to the airport for free otherwise it's a... More 

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Calgary, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 19, 2015

A great hotel in Queretaro. Staff speak English and are vey polite. Three restaurants offer variety of foods - both Mexican and Western. Bars offer great choice of wines, beers and spirits. Room are nicely decorated, very spacious - the air-conditioner was a bit noisy though. Huge bathrooms equipped with twin sinks and shower. Wi-Fi was very functional with adequate... More 

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Monterrey, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2015

This is a Very Good Hotel even tough, when I reach my room, despite I´ve been here for at least 3 times, I was assigned at last room without iron and neither kettle. And about Bar it was very very good,

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IHGCare, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear MarioMtzB, Thank you very much for sharing your experience and for staying with us again. I am glad that you find our service to be great and that you enjoyed the bar very much. On the other hand, I am sorry that you this time were not so satisfied with your assigned room. I appreciate your feedback as this... More 

Bordeaux, France
Contributor
18 reviews 18 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 28, 2015

Pretty nice place to stay in the lovely city of Querétaro. Not so far from the main places downtown, 5 minutes with a taxi, shouldn't exceed 40 pesos. Even by foot it's quite ok, maybe 20 minutes to the Jardin Guerrero, walking through the peaceful and colored narrow streets. Large rooms with comfortable beds, and the desk is correct. It's... More 

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Chattanooga, Tennessee
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 9, 2014

It all started out so well. The first impression was excellent. The hotel is very unique and quaint; however, a succession of fails soon followed. FAIL1: The AC does not work in the room (617); turning on the fan only increases the temp in the room. The room has a beautiful, large sliding door with balcony; however the MAJOR highway... More 

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IHGCare, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear Sheltacus, Thank you for sparing some of your precious time to write us a review regarding your recent stay. I am glad to see that you find great potential in our hotel. On the other other hand, I would like to offer my sincerest apologies for some of our facilities, which may have fallen below your standards. Please be... More 

Simpsonville, South Carolina
Contributor
16 reviews 16 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 6, 2014

I don't often get sufficiently motivated to write a review, but I am this time. It's not favorable. It's really unfortunate that this hotel doesn't have a modern Internet system that's compatible with modern communication systems like FaceTime and IPCommunicator. It's just not up to the task. The speeds rival dial-up, so don't plan on doing any serious work via... More 

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IHGCare, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear 8005551212, Thank you for staying with us and leaving a review. Our goal is to provide superior customer service and a unique stay to all of our guests. I'm sorry for any inconveniences you have experienced and regret our internet speed and housekeeping service fell below your expectations. We take all comments into consideration and welcome any opportunity to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 22, 2014 via mobile

Great Stay. Nice, clean, and spacious rooms. Hotel staff was very polite, courteous, and professional. Hotels grounds are beautifully landscaped with lush gardens and flowers. Breakfast was good but a bit pricey @ $240 Mexican Pesos (about $21 USD) per person. TIP: Pre-purchase the hotel breakfast during initial booking. It should cost either $5 or $10 per person. Aside from... More 

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whitewarriorqro, Manager at Holiday Inn Queretaro Centro Historico, responded to this review

Dear ibrenes: Thank you for your preference and confidence to share your valuable feedback with us, you are definitely an incentive for all our staff. It will be a pleasure to serve you again on your next visit to this city of Queretaro. Cordially, Guest Service Manager More 

Mexico City, Mexico
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 27, 2014

All the common areas of the hotel are great, restaurant, bar, pool, etc. however the front desk is a little small for the capacity, if you check in or out in a peak hour you may spend 30 min before completing your registration. Last time i stayed here was over 6 years ago and i used to stay in the... More 

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