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NH Queretaro

#30 of 79 Hotels in Queretaro
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Av 5 de Febrero #1303 | Principal Avenue, Queretaro 76138, Mexico
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NH Queretaro
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    97 reviews from our community

    Traveler rating
      36
      31
      14
      12
      4
    See reviews for
    7
    16
    5
    54
    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Date | Rating
    • English first
    • Italian first
    • Portuguese first
    • Spanish first
    • Any
    English first
    • All months
      (97)
    • Mar-May only
      (22)
    • Jun-Aug only
      (21)
    • Sep-Nov only
      (22)
    • Dec-Feb only
      (32)
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    Curitiba
    Top Contributor
    63 reviews 63 reviews
    6 hotel reviews
    26 helpful votes 26 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    Some hotels in Queretaro were full and we found place and good price in NH Queretaro. The staff is nice but the rooms are a little noisy. In order to go to downtown we walked almost 1km but the way is nice too.

    Was this review helpful? Yes
    Eduardo S, Director General at NH Queretaro, responded to this review

    Dear Ms. Leticia I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback. The management staff and I are dedicated to offer the quality and standard of services you expect from a hotel like the NH Querétaro. My team and I... More 

    Queretaro, Mexico
    2 reviews
    3 of 5 stars Reviewed May 20, 2014

    The hotel is good enough, mostly for business not tourism as there is nothing around to see or buy anything, not even an small store. The food is very good, that is the reason I stayed, it is clean, the people working there is nice. The bed is very good. The parking lot was very good too. What I did... More 

    Was this review helpful? Yes
    Eduardo S, Director General at NH Queretaro, responded to this review

    Dear MMART84 I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from a... More 

    São Paulo, SP
    Senior Reviewer
    9 reviews 9 reviews
    8 hotel reviews
    3 helpful votes 3 helpful votes
    3 of 5 stars Reviewed March 23, 2014

    The hotel has modern instalations, is clean, has good internet wifi, medium breakfast options, room has a good size with a desk for work, bathroom was clean with good appearance. The location was good for work travelers because is close to the road. However if you want go to the downtown need to take a taxi.

    Was this review helpful? Yes
    Eduardo S, Director General at NH Queretaro, responded to this review

    Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

    Guadalajara, Mexico
    Top Contributor
    65 reviews 65 reviews
    17 hotel reviews
    50 helpful votes 50 helpful votes
    2 of 5 stars Reviewed March 23, 2014

    I have stayed at NH Hotels before and I have a very good impression of all of them. This hotel had nice beds and as a very first impression seemed with the usual excellent quality of all NH. Well, the bathroom had hair all over the floor. The toilet was not completely clean. There was a piece of soap on... More 

    Was this review helpful? Yes
    Eduardo S, Director General at NH Queretaro, responded to this review

    Dear Mr. Guadarrama I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from... More 

    High Point, NC
    Top Contributor
    58 reviews 58 reviews
    47 hotel reviews
    20 helpful votes 20 helpful votes
    4 of 5 stars Reviewed October 11, 2013

    Some of these reviews are a bit harsh. I stayed here in October 2013 expecting the worst based on the reviews but was pleasantly surprised. The breakfast, though being advertised as included, was not included and had to be haggled with to get attached to the room rate. The lobby was, clean, straight and modern. The elevators and floors were... More 

    Was this review helpful? Yes
    Eduardo S, Director General at NH Queretaro, responded to this review

    Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

    Monterrey, Mexico
    Senior Reviewer
    6 reviews 6 reviews
    5 hotel reviews
    7 helpful votes 7 helpful votes
    2 of 5 stars Reviewed July 17, 2013 via mobile

    Arrived for one night in a business. Everything looked pretty nice at first. When I turned the comforter of the bed, the sheets were all covered with body hair. Obviously they didn't changed them from the previous costumer. When complained I was changed to a new room, one category below. Restaurant open at 7 for breakfast. At 7 there were... More 

    Was this review helpful? Yes
    Chicago, Illinois
    Senior Contributor
    31 reviews 31 reviews
    13 hotel reviews
    15 helpful votes 15 helpful votes
    3 of 5 stars Reviewed July 15, 2013

    This is just another typical NH Hotel - not bad, not great, it was fine but expensive as most NH properties tend to be but I had to share these couple of things. First: I was told there was no "business center" as such - just an area for meetings. Not entirely true. Turns out, there are two computers available... More 

    Was this review helpful? Yes
    Playa del Carmen, Mexico
    Top Contributor
    55 reviews 55 reviews
    46 hotel reviews
    120 helpful votes 120 helpful votes
    4 of 5 stars Reviewed May 16, 2013

    We stayed at this hotel for a third time on our way down to Playa Del Carmen. We specifically chose this hotel, despite it being higher than many others in the same area....because we really loved the healthy antioxidant breakfast that was previously included. I booked the hotel on hotels.com and much to our dismay, upon checking in, was told... More 

    Was this review helpful? Yes
    puebla
    Senior Contributor
    35 reviews 35 reviews
    20 hotel reviews
    17 helpful votes 17 helpful votes
    2 of 5 stars Reviewed January 21, 2013 via mobile

    This is a fairly new hotel. So that is the only positive thing there is. Walls are paper thin. You can hear the neighbor breath, you hear every toilet flush, and ofcourse the shower. If you wish to have any sleep. Don't stay here. Also the bathroom is tiny and was not very well cleaned. Breakfast is about 25 US... More 

    Was this review helpful? Yes 1
    Mexico City, Mexico
    Top Contributor
    95 reviews 95 reviews
    72 hotel reviews
    160 helpful votes 160 helpful votes
    3 of 5 stars Reviewed November 4, 2012

    I booked last minute and not very pleased. The hotel is clean, modern looking and reasonable comfortable. I arrived around noon and told that a room would be ready in an hour. I waited for 2 hours and was told at that time maybe another hour. I went to the restaurant and had a VERY expensive but only so-so club... More 

    Was this review helpful? Yes 1
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    Additional Information about NH Queretaro

    Address: Av 5 de Febrero #1303 | Principal Avenue, Queretaro 76138, Mexico
    Phone Number:
    Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
    Price Range (Based on Average Rates): $
    Hotel Class:3.5 star — NH Queretaro 3.5*
    Number of rooms: 140
    Reservation Options:
    TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, Agoda, NHHotels, Despegar.com, Priceline, Odigeo and Tingo so you can book your NH Queretaro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Hotel Style:
    #9 Business Hotel in Queretaro

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    Amenities

    Highlights
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Room types
    • Suites
    • Non-Smoking Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    Official Description (provided by the hotel)
    The four-star NH Queretaro hotel puts the colorful culture of Central Mexico at your fingertips. The hotel is located on the city's main avenue and just five minutes from downtown. ... more   less 
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Questions? Get answers from NH Queretaro staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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