We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Queretaro

3.5 of 5 Av 5 de Febrero #1303 | Principal Avenue, Queretaro 76138, Mexico
Hotel website
Hotel deals
Special Offer
€15 for your next stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
NH Queretaro
Professional photos View all
Browse nearby
NH Queretaro
NH Queretaro
NH Queretaro
Write a Review

94 reviews from our community

Traveler rating
    36
    30
    12
    12
    4
See reviews for
7
16
5
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (22)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (29)
All months
Queretaro, Mexico
2 reviews
3 of 5 stars Reviewed May 20, 2014

The hotel is good enough, mostly for business not tourism as there is nothing around to see or buy anything, not even an small store. The food is very good, that is the reason I stayed, it is clean, the people working there is nice. The bed is very good. The parking lot was very good too. What I did... More 

Was this review helpful? Yes
Eduardo S, Director General at NH Queretaro, responded to this review

Dear MMART84 I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from a... More 

São Paulo, SP
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 23, 2014

The hotel has modern instalations, is clean, has good internet wifi, medium breakfast options, room has a good size with a desk for work, bathroom was clean with good appearance. The location was good for work travelers because is close to the road. However if you want go to the downtown need to take a taxi.

Was this review helpful? Yes
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Guadalajara, Mexico
Top Contributor
60 reviews 60 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed March 23, 2014

I have stayed at NH Hotels before and I have a very good impression of all of them. This hotel had nice beds and as a very first impression seemed with the usual excellent quality of all NH. Well, the bathroom had hair all over the floor. The toilet was not completely clean. There was a piece of soap on... More 

Was this review helpful? Yes
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Mr. Guadarrama I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from... More 

High Point, NC
Top Contributor
53 reviews 53 reviews
47 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 11, 2013

Some of these reviews are a bit harsh. I stayed here in October 2013 expecting the worst based on the reviews but was pleasantly surprised. The breakfast, though being advertised as included, was not included and had to be haggled with to get attached to the room rate. The lobby was, clean, straight and modern. The elevators and floors were... More 

Was this review helpful? Yes
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Monterrey, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 17, 2013

Arrived for one night in a business. Everything looked pretty nice at first. When I turned the comforter of the bed, the sheets were all covered with body hair. Obviously they didn't changed them from the previous costumer. When complained I was changed to a new room, one category below. Restaurant open at 7 for breakfast. At 7 there were... More 

Was this review helpful? Yes
Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 15, 2013

This is just another typical NH Hotel - not bad, not great, it was fine but expensive as most NH properties tend to be but I had to share these couple of things. First: I was told there was no "business center" as such - just an area for meetings. Not entirely true. Turns out, there are two computers available... More 

Was this review helpful? Yes
Playa del Carmen, Mexico
Top Contributor
54 reviews 54 reviews
45 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed May 16, 2013

We stayed at this hotel for a third time on our way down to Playa Del Carmen. We specifically chose this hotel, despite it being higher than many others in the same area....because we really loved the healthy antioxidant breakfast that was previously included. I booked the hotel on hotels.com and much to our dismay, upon checking in, was told... More 

Was this review helpful? Yes
puebla
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 21, 2013

This is a fairly new hotel. So that is the only positive thing there is. Walls are paper thin. You can hear the neighbor breath, you hear every toilet flush, and ofcourse the shower. If you wish to have any sleep. Don't stay here. Also the bathroom is tiny and was not very well cleaned. Breakfast is about 25 US... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Top Contributor
94 reviews 94 reviews
71 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed November 4, 2012

I booked last minute and not very pleased. The hotel is clean, modern looking and reasonable comfortable. I arrived around noon and told that a room would be ready in an hour. I waited for 2 hours and was told at that time maybe another hour. I went to the restaurant and had a VERY expensive but only so-so club... More 

Was this review helpful? Yes 1
Playa del Carmen, Mexico
Top Contributor
54 reviews 54 reviews
45 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed May 31, 2012

Stayed at this hotel one night while travelling through Mexico. Price was decent. This is a newish hotel and very modern and "hip" like, which is not personally my style. Nevertheless, the room was clean, nice amenities, quiet and best of all was an awesome fresh and healthy breakfast included in the room rate. I would return here mostly because... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to NH Queretaro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Queretaro

Address: Av 5 de Febrero #1303 | Principal Avenue, Queretaro 76138, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Queretaro 3.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Expedia, NHHotels, Booking.com, Hotels.com, Cheap Tickets, Agoda, Priceline, Odigeo and Tingo so you can book your NH Queretaro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Queretaro

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Bathroom (5)
Viewed
Room/suite (5)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (4)
Viewed
Dining (8)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay