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All 72 Queretaro hotels

NH Queretaro

3.5 of 5 Hotel   |   Avenida 5 de Febrero, 1303 | Interior 8, Colonia Felipe Carrillo Puerto, Queretaro 76138, Mexico
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Ranked #26 of 72 hotels in Queretaro
A recent review
3 of 5 stars reviewed 3 weeks ago
NoemiBR São Paulo, SP
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60 people have reviewed this hotel

Traveler rating
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    12
    9
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
São Paulo, SP
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has modern instalations, is clean, has good internet wifi, medium breakfast options, room has a good size with a desk for work, bathroom was clean with good appearance. The location was good for work travelers because is close to the road. However if you want go to the downtown need to take a taxi.

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Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More

Guadalajara, Mexico
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at NH Hotels before and I have a very good impression of all of them. This hotel had nice beds and as a very first impression seemed with the usual excellent quality of all NH. Well, the bathroom had hair all over the floor. The toilet was not completely clean. There was a piece of soap on... More

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Eduardo S, Director General at NH Queretaro, responded to this review

Dear Mr. Guadarrama I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from... More

High Point, NC
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 11, 2013

Some of these reviews are a bit harsh. I stayed here in October 2013 expecting the worst based on the reviews but was pleasantly surprised. The breakfast, though being advertised as included, was not included and had to be haggled with to get attached to the room rate. The lobby was, clean, straight and modern. The elevators and floors were... More

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Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More

Monterrey, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 17, 2013

Arrived for one night in a business. Everything looked pretty nice at first. When I turned the comforter of the bed, the sheets were all covered with body hair. Obviously they didn't changed them from the previous costumer. When complained I was changed to a new room, one category below. Restaurant open at 7 for breakfast. At 7 there were... More

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Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 15, 2013

This is just another typical NH Hotel - not bad, not great, it was fine but expensive as most NH properties tend to be but I had to share these couple of things. First: I was told there was no "business center" as such - just an area for meetings. Not entirely true. Turns out, there are two computers available... More

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Playa del Carmen, Mexico
Top Contributor
51 reviews 51 reviews
42 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed May 16, 2013

We stayed at this hotel for a third time on our way down to Playa Del Carmen. We specifically chose this hotel, despite it being higher than many others in the same area....because we really loved the healthy antioxidant breakfast that was previously included. I booked the hotel on hotels.com and much to our dismay, upon checking in, was told... More

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puebla
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 21, 2013

This is a fairly new hotel. So that is the only positive thing there is. Walls are paper thin. You can hear the neighbor breath, you hear every toilet flush, and ofcourse the shower. If you wish to have any sleep. Don't stay here. Also the bathroom is tiny and was not very well cleaned. Breakfast is about 25 US... More

Was this review helpful? Yes 1
Mexico City, Mexico
Top Contributor
94 reviews 94 reviews
71 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed November 4, 2012

I booked last minute and not very pleased. The hotel is clean, modern looking and reasonable comfortable. I arrived around noon and told that a room would be ready in an hour. I waited for 2 hours and was told at that time maybe another hour. I went to the restaurant and had a VERY expensive but only so-so club... More

Was this review helpful? Yes 1
Playa del Carmen, Mexico
Top Contributor
51 reviews 51 reviews
42 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed May 31, 2012

Stayed at this hotel one night while travelling through Mexico. Price was decent. This is a newish hotel and very modern and "hip" like, which is not personally my style. Nevertheless, the room was clean, nice amenities, quiet and best of all was an awesome fresh and healthy breakfast included in the room rate. I would return here mostly because... More

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Mexico City
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed April 19, 2012

Personnel is everything but attentive. I'm here to dictate a course and coffee break consisted on coffee (obvious) a bottle of 1.5 l of water and 5 pieces of sweet bread. They didn't want to serve coffee in the morning but until 11:30am. I forgot the projector in the meeting room, they called me to go and get it, instead... More

Review collected in partnership with NH Hoteles

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Sergio G, Director General at NH Queretaro, responded to this review

Dear Mr. On behalf of all the staff working in this your hotel, receive an affectionate greeting. The reason for this is to offer an apology for the inconveniences that were presented during your stay at NH Queretaro. We value your comments in regards to the lounges and the coffee break services rendered and we will take appropriate actions to... More

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Additional Information about NH Queretaro

Address: Avenida 5 de Febrero, 1303 | Interior 8, Colonia Felipe Carrillo Puerto, Queretaro 76138, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #26 of 72 hotels in Queretaro
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Queretaro 3.5*
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