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NH Queretaro

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Av 5 de Febrero #1303 | Principal Avenue, Queretaro 76138, Mexico
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NH Queretaro
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177 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed December 26, 2015 via mobile

The attention is good and they are very polite, they asked you for your stayed at the end and they always have a good face for you. The hotel is clean and very good located, but they don't have toothpaste and didn't take my plates after room service until the next day.

Helpful?
Thank AnahiFernandez
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Miss Anahi, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest.... More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed November 21, 2015 via mobile

I had the opportunity to stay at NH Queretaro for a couple of days during a recent business trip. The hotel is very modern and functional. I had everything I needed and it is conveniently located, a taxi ride will get you to downtown in less than 5 minutes. The Staff was very friendly and efficient. Heck, They got me... More 

Helpful?
Thank Antonio M
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Antonio, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest. I... More 

Nagasaki, Japan
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 29, 2015

Having stayed in other NH hotels this one in Queretaro seems basic. But don´t be mistaken. The staff is friendly and attend to your requests immediately. The food is good offering a buffet for breakfast with plenty of natural juices and fruits and also a buffet dinner. One can walk to the hotel from the bus terminal across the street.... More 

Helpful?
Thank Martha N
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Martha, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed April 18, 2015

first of all, queretaro and guanajuato are my 2 favorite mexican cities. i have been to queretaro several times but this trip was made even better by my stay at this great hotel. the beds are so comfortable. so many amenities are offered here. i was able to use the small gym, the staff can get you a taxi in... More 

Helpful?
Thank joe_c_90063
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Joe I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Curitiba
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed February 12, 2015

Some hotels in Queretaro were full and we found place and good price in NH Queretaro. The staff is nice but the rooms are a little noisy. In order to go to downtown we walked almost 1km but the way is nice too.

Helpful?
Thank Leticia P
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Ms. Leticia I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback. The management staff and I are dedicated to offer the quality and standard of services you expect from a hotel like the NH Querétaro. My team and I... More 

Queretaro, Mexico
2 reviews
3 of 5 stars Reviewed May 20, 2014

The hotel is good enough, mostly for business not tourism as there is nothing around to see or buy anything, not even an small store. The food is very good, that is the reason I stayed, it is clean, the people working there is nice. The bed is very good. The parking lot was very good too. What I did... More 

Helpful?
Thank MMART84
Eduardo S, Director General at NH Queretaro, responded to this review

Dear MMART84 I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from a... More 

São Paulo, SP
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 23, 2014

The hotel has modern instalations, is clean, has good internet wifi, medium breakfast options, room has a good size with a desk for work, bathroom was clean with good appearance. The location was good for work travelers because is close to the road. However if you want go to the downtown need to take a taxi.

Helpful?
Thank NoemiBR
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Guadalajara, Mexico
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed March 23, 2014 via mobile

I have stayed at NH Hotels before and I have a very good impression of all of them. This hotel had nice beds and as a very first impression seemed with the usual excellent quality of all NH. Well, the bathroom had hair all over the floor. The toilet was not completely clean. There was a piece of soap on... More 

Helpful?
Thank CGuadarrama
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Mr. Guadarrama I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from... More 

High Point, NC
Level Contributor
74 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 11, 2013

Some of these reviews are a bit harsh. I stayed here in October 2013 expecting the worst based on the reviews but was pleasantly surprised. The breakfast, though being advertised as included, was not included and had to be haggled with to get attached to the room rate. The lobby was, clean, straight and modern. The elevators and floors were... More 

Helpful?
Thank rallyrabbit
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Monterrey, Mexico
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 17, 2013 via mobile

Arrived for one night in a business. Everything looked pretty nice at first. When I turned the comforter of the bed, the sheets were all covered with body hair. Obviously they didn't changed them from the previous costumer. When complained I was changed to a new room, one category below. Restaurant open at 7 for breakfast. At 7 there were... More 

Helpful?
Thank DanielaFed
Questions? Get answers from hotel staff and past guests. Ask a question

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