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All 76 Queretaro hotels

Hacienda Jurica

3.5 of 5 Hotel   |   Paseo Jurica esq. Paseo del Meson s/n Fracc. Jurica, Queretaro 76100, Mexico
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Hacienda Jurica
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54%
Ranked #46 of 76 hotels in Queretaro
A recent review
4 of 5 stars Reviewed June 23, 2014
mfloresv Naucalpan, Mexico
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100 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Naucalpan, Mexico
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 23, 2014

This is the second time I've stayed here. If you are looking for a fancy ultra modern hotel, this is not it. It's more of a rustic place, the decor is nice with old original paintings and carriages here and there. The staff was nice, particularly the guys in the bar. The restaurant and it's buffet is actually pretty good,... More

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LicEstherFlores, General Manager at Hacienda Jurica, responded to this review

Dear mfloresv: Thanks for taking the time to let us know your comments of your last stay in our Hacienda. We are pleased that our facilities have been satisfactory, we strive every day to keep them in good condition and also make your stay with us unforgettable, as in our restaurant quality food is something that we pride ourselves .... More

qro
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 14, 2014

Hotel is beautiful but it need a little more manteinence and cleaning!!! But what is really a shame is its pathetic service and attitude! There is a completely lack of common sense from their crew. They have any information at all and they do not want to help you. Today there was a guy at the front desk and we... More

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LicEstherFlores, General Manager at Hacienda Jurica, responded to this review

Dear mers7: Thanks for taking the time to let us know your comments of your last stay in our magnificent Hacienda. I would like to comment that in Hacienda Jurica we strive to keep our facilities in good condition for our guests to enjoy and so we can create unique experiences. As for the quality of service we are working... More

2 reviews
4 of 5 stars Reviewed May 28, 2014

Beautiful place, colonial architecture, nice rooms and lots of entertaining areas, pool, mini golf excellent for kids. Its not to expensive. The food its not that good, but acceptable. Service is poor, specially if your order something at the pool.

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LicEstherFlores, General Manager at Hacienda Jurica, responded to this review

Dear Vivianapr: I really appreciate the time you took to let us know your comments in your last stay in this your home Hacienda Jurica Qro. We are pleased my team and me knowing that your stay with us was your total satisfaction, We strive every day to achieve the satisfaction of our guests and create unique experiences, likewise I... More

2 reviews
3 of 5 stars Reviewed May 28, 2014

I thought this hotel would be a great place to stay but the rooms are a poor value for what they charge. Phone didn't work, noisy air conditioning, hall carpets all worn up, one night it rained a lot and certain rooms got flooded, etc. Breakfast buffet very good though.

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LicEstherFlores, General Manager at Hacienda Jurica, responded to this review

Dear tfacuse1: I really appreciate the time you took to let us know your comments in your last stay in this home Hacienda Jurica Qro. Already I check with the departments involved, we are working on continue improving our beautiful facilities so we can create unique experiences our guests. Our buffet breakfast is something we are proud, we are glad... More

Mexico, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 11, 2014

The place ia beautiful but the service is what makes it not worth it, it definitely needs to be improve. The buffet is not thqt good and if you decide to order something else it could take almost an hour. They were kind of rude when we asked for attention, I will think about it twice before going back. There... More

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HaciendaJuricaQro, Public Relations Manager at Hacienda Jurica, responded to this review

Dear Maritza P: Thank you for take the time to let us know the comments about your recently stay with us, we are taking actions for can offer a better service. It would be an honor for us that you give us a second chance and in this way can amend the image you have of us, it would be... More

2 reviews
4 of 5 stars Reviewed November 26, 2013

Quiet location close to busy city Beautiful building old but maintained Breakfast Buffett large and good Dinner/lunch menu good but bad confusing service We ordered and then next guy came to ask for order ( happened twice on one evening) food mixed up and not extremely hot but great flavor Nice relaxing pool try in the afternoon during sun set... More

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HaciendaJuricaQro, Public Relations Manager at Hacienda Jurica, responded to this review

Dear Heinrich H: Thank you very much for take time to leave us your comments, our mission is that our guest have unforgetable experiences during their stay with us, we are happy to know that our hotel is to your liking. We hope to hear from you in a near future, is a pleasure for us to serve you. Sincerely... More

Mexico City, Mexico
1 review
1 of 5 stars Reviewed September 7, 2013 via mobile

Worst Hotel ever. Several party's at the same day no way you can sleep. What to say about the room: bathroom wasn't really clean. Pillowcases were missing. The party was taking place exactly in front if the window. No chance to sleep. Food?? Where did they find the cook? From a dumpster????? Service: bad bad bad.

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Gabriela A, Director de Relaciones Públicas at Hacienda Jurica, responded to this review

First of all, we are very sorry you had an unpleasant stay, we appreciate the time you took to let us know your comments which help us to our continuous improvement, it would be so kind as to provide us with your email or phone number to contact you directly, we want to listen you, we are working to give... More

Mexico City, Mexico
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 5, 2013

The place is beautiful, but it definitely needs to be improved. The rooms are very clean and nice. The property as hacienda, has nothing but the structure. It is an old hotel and with that come many disadvantages. The only enjoyable areas are around reception and restaurant which makes a small area, so if you are not into horses or... More

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Washington, DC
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 11, 2013

The hacienda is really beautiful, as are the pool and courtyard area. I was disappointed with a few other areas, though: (a) we were informed during check-in that breakfast was included in our rate, but such turned out not to be the case; perhaps it was a language barrier, or a mistake on my part; (b) rooms need updating. They... More

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Roseville, California
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 28, 2013

This hotel brings a lot of memories to me , i got married in there , almost 10 years ago this year , and they fixed a little the hotel since then , like they painted all the walls , before they had this lemon, pink yellow , neon crappy colors, but thats it , this hotel needs a complete... More

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Additional Information about Hacienda Jurica

Address: Paseo Jurica esq. Paseo del Meson s/n Fracc. Jurica, Queretaro 76100, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hacienda Jurica 3.5*
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Also Known As:
Hacienda Jurica Queretaro
Hacienda Jurica Hotel Queretaro

48 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
182

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