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All 3 Hornell hotels

Maple City Inn

2.0 of 5 Hotel   |   1 Canisteo Sq., Hornell, NY 14843 (Formerly Comfort Inn)
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Maple City Inn
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Ranked #1 of 3 Hotels in Hornell
A recent review
5 of 5 stars Reviewed February 10, 2014
J G Wayne, New Jersey
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78 reviews from our community

Traveler rating
    31
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    12
    6
    4
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29
16
9
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Maple City Inn
See the most recent reviews
Wayne, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

The staff Darlene (desk), Penny (spelling?) (breakfast), and Coleen (Mgr) provided great customer service to me and my family. The place was clean, safe, and the breakfast was excellent. I would highly recommend :)

Was this review helpful? Yes 1
Kelly K, General Manager at Maple City Inn, responded to this review

Thank you for the GREAT review. We here at the Comfort Inn take pride in our hotel. We have an excellent staff who are very accommodating to all of our guests. We hope you will come back and visit us again real soon. More

Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 18, 2014

We visited Hornell for a wedding. The wedding guests had all but 3 rooms in the hotel. The staff was very accommodating for our big group. Unfortunately, the only room left for us was a smoking room. They said they ionized the room, but it still smelled like smoke. Others who had a non-smoking room said there was no smoke... More

Was this review helpful? Yes
Kelly K, General Manager at Maple City Inn, responded to this review

Thank you for your review. We appreciate you taking the time to let us, and others know about your experience! We here at the Comfort Inn hope that you enjoyed your stay and will return again soon. More

St. Catharines, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 9, 2014

We were pleasantly surprised with this hotel. We stayed for two nights between Christmas and New Years and we enjoyed our experience. The rooms are clean and what you would expect for a comfort inn, and yes, like the other reviews stat...,the train is an annoyance. But the staff is what really makes this place. We were offered ear plugs... More

Was this review helpful? Yes
Kelly K, General Manager at Maple City Inn, responded to this review

Thank you for the great review. We are lucky enough to have a GREAT staff. We are so happy that you enjoyed your stay with us, and that you really enjoyed the amenities, and that you return again soon. We really appreciate you taking the time to share with us and others as well. More

Ypsilanti, Michigan
1 review
5 of 5 stars Reviewed December 31, 2013

We stay at the Hornell Comfort Inn at least three times a year!!! There are many wonderful features! The staff, warm and friendly many have been there for years, Clean rooms with fridge,TV DVD in all rooms, A daily breakfast with many choices bacon and eggs,waffles to fruit and cereal, it is an older Comfort Inn and yes it is... More

Was this review helpful? Yes
Kelly K, General Manager at Maple City Inn, responded to this review

Thank you for the great review. We are very pleased that you enjoyed the breakfast as that is the most important meal of the day. We are lucky enough to have a GREAT staff. We really appreciate you taking the time to share with us and others as well. We hope that you enjoyed your stay and will return again... More

Winsted, Connecticut
1 review
5 of 5 stars Reviewed December 16, 2013

This hotel was suggested to us, we checked out the reviews and were skeptical at first. After much consideration, we decided to reserve two rooms for two nights to attend a wedding in Canisteo. I can honestly say that our visit was A+. The lobby was decorated with a Candy Land theme for Christmas, including a huge handmade Gingerbread House... More

Was this review helpful? Yes
Kelly K, General Manager at Maple City Inn, responded to this review

Thank you so much for the great review. We here at the Comfort Inn do our best to please each and every customer! Our theme for the Christmas season this year is Candy Land, our entire staff took time out of their personal lives to come in and decorate, we are very pleased with the end result, Thank you for... More

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2013

Honestly, I could not find a Marriot or Holiday Inn near where I wanted to stay so this was not my first choice. However, I was pleasantly surprised at what I found. for the price it was a great deal. The amenities were suitable and the staff was very accommodating with any requests I had. This Comfort Inn made much... More

Was this review helpful? Yes
Kelly K, Manager at Maple City Inn, responded to this review

We appreciate you taking the time to let us, and others know about your experience! We here at the Comfort Inn hope that you enjoyed your stay and will return again soon. More

Midlothian, VA
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 23, 2013 credit card Amex Card Member Review

If any of the above appeals to you, this is the place for you. Otherwise, although there are few other options, you need to stay elsewhere. Check in experience - 6 of us waited 20 minutes with a sign on the front desk saying Be Back Soon. Turns out there is only 1 employee in the whole place in the... More

Was this review helpful? Yes 1
Kelly K, General Manager at Maple City Inn, responded to this review

Thank you for taking the time to let us and others know of your experience! We here at the Comfort Inn apologize to you that things were not up to standard. We have taken your comments and will do our best to make sure that things are better. We hope that you will give us a second chance! More

staten island
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 16, 2013

Let's start by saying this is a comfort Inn so I had to have realistic expectations. I was told this was the best hotel in the area and after a short exploratory drive I have to agree. the hotel is clean, pool is very nice and breakfast typical. Staff is very accommodating. The rooms are clean. Be prepared for the... More

Was this review helpful? Yes 1
Kelly K, General Manager at Maple City Inn, responded to this review

Thank you for your review. We are happy that you enjoyed our amenities. We appreciate you taking the time to let us and others know about your experience! We hope that you will join us again in the near future!! More

Lexington, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed October 15, 2013

Not well marked so hard to locate. Staff was friendly and helpful, recommended a very good restaurant. Room was clean and comfortable EXCEPT for the trains that ran behind the building all night! I put a pillow over my head and got some sleep but my husband waas up most of the night listening to their whistles. Also, no elevator.... More

Was this review helpful? Yes
Kelly K, General Manager at Maple City Inn, responded to this review

We appreciate you taking the time to let us and others know about your experience! We are sorry for not meeting your expectations . We hope that you will return and give us another chance! More

Plymouth, Pennsylvania
Top Contributor
73 reviews 73 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 15, 2013

Stayed here while attending a friend's wedding for the weekend. There were many positives but a few negatives too. The room was VERY clean. The sheets were fresh and the bathroom was spotless (Yes! Finally!) I can not stand to find stray hairs/dirt in a bathroom and I was not disappointed! The staff was very friendly and courteous. They knew... More

Was this review helpful? Yes
Kelly K, General Manager at Maple City Inn, responded to this review

We appreciate you taking the time to let us, and others know about your experience! We do our best to please each and every GUEST!! We here at the Comfort Inn hope that you enjoyed your stay and will return again soon. More

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Additional Information about Maple City Inn

Address: 1 Canisteo Sq., Hornell, NY 14843 (Formerly Comfort Inn)
Location: United States > New York > Finger Lakes > Hornell
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Maple City Inn 2*
Number of rooms: 62
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Also Known As:
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Hornell Comfort Inn

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