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Maple City Inn

Ranked #1 of 3 Hotels in Hornell
1 Canisteo Sq., Hornell, NY 14843 (Formerly Comfort Inn)
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Maple City Inn
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    79 reviews from our community

    Traveler rating
      31
      25
      13
      6
      4
    See reviews for
    29
    17
    9
    15
    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (15)
    Date | Rating
    • English first
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    • All months
      (79)
    • Mar-May only
      (16)
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      (26)
    • Sep-Nov only
      (19)
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    Spokane Valley, Washington
    Contributor
    16 reviews 16 reviews
    12 hotel reviews
    12 helpful votes 12 helpful votes
    3 of 5 stars Reviewed October 28, 2014

    Very attentive and friendly staff, exceptional breakfast. Train runs very close to hotel but we rarely heard it with our room being on the back side of the facility. There was a fridge, microwave and hairdryer in the room. Large stain on one of the bedspreads,hair in the bathtub, mildew on the shower surround seams.

    Was this review helpful? Yes 1
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you for taking the time out to let us and others know about your recent stay. As we all know that breakfast is the most important meal of the day I am glad you enjoyed it. I want to apologize for the other issues that occurred while you were here. Please give me a call at the hotel to... More 

    2 reviews
    1 helpful vote 1 helpful vote
    1 of 5 stars Reviewed September 17, 2014

    I really don't know where to start. The shower curtain was torn. The sink was taped up.The bedspread had burn marks on it. Carpet was stained and smelled funny all up and down the hall. It is a run down part of town. People running up and down the street. The train is very close to the hotel and blows... More 

    Was this review helpful? Yes 1
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you for taking the time out to let us and others know about your recent stay. I want to apologize for the problems that occurred while you were here. Please give me a call at the hotel to discuss in further detail. Kelly Kline General Manager 607-324-4300 More 

    1 review
    1 helpful vote 1 helpful vote
    1 of 5 stars Reviewed September 16, 2014

    I really don't know where to start. The shower curtain was torn. The sink was taped up.The bedspread had burn marks on it. Carpet was stained and smelled funny all up and down the hall. It is a run down part of town. People running up and down the street. The train is very close to the hotel and blows... More 

    Was this review helpful? Yes 1
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you for taking the time out to let us and others know about your recent stay. I want to apologize for the problems that occurred while you were here. Please give me a call at the hotel to discuss in further detail. Kelly Kline General Manager 607-324-4300 More 

    Fairview, Pennsylvania
    Top Contributor
    69 reviews 69 reviews
    19 hotel reviews
    38 helpful votes 38 helpful votes
    4 of 5 stars Reviewed September 3, 2014

    This hotel, formerly Comfort Inn, is a great find in the sea of run-down hotels in the vicinity! Staff were helpful and friendly. They let us know about a near-by train, and while we appreciated the notice, it wasn't a problem for us. The train went by in the morning hours and wasn't troublesome. A great hot breakfast was included.... More 

    Was this review helpful? Yes 1
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you so much for taking the time out to let us and others know about your stay. We are happy that you enjoyed your stay and that you especially enjoyed the breakfast as we all know that it is the most important meal of the day. Thank you again and we hope to see you again real soon. More 

    princeton
    Senior Contributor
    35 reviews 35 reviews
    26 hotel reviews
    29 helpful votes 29 helpful votes
    4 of 5 stars Reviewed August 29, 2014

    I stayed here twice before when it was a Comfort Inn. The name may have changed, but the quality has not. I heard the same info reported by another reviewer about future renovations and prospective branding as a Best Western. I understand that the hotel may become no smoking at that point, which would be nice. The non-smoking rooms are... More 

    Was this review helpful? Yes 2
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you so much for the great review. Yes all is true we will be doing major renovations to the hotel and change the name. Our staff aims to please each and every guest, we want you to feel right at home. Thanks again and we hope to see you again real soon. More 

    Quechee, Vermont
    Senior Contributor
    23 reviews 23 reviews
    10 hotel reviews
    12 helpful votes 12 helpful votes
    3 of 5 stars Reviewed August 24, 2014

    Stayed to drop of our son at university and was not sure what to expect. Not a fan of it having a smoking section in the hotel, but our room (non-smoking) was clean and did not smell of any smoke. Beds were comfortable and the room and bathroom was clean. Staff were friendly and helpful. Walls were terribly thin -... More 

    Was this review helpful? Yes 1
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you for taking the time to share with us and others your comments on our hotel. We know we are in need of renovations and they are coming soon. Our staff here is very friendly to all as they try and make your stay like home. We hope that you will return and watch through our make over to... More 

    Rhinebeck, New York
    Contributor
    15 reviews 15 reviews
    3 hotel reviews
    2 helpful votes 2 helpful votes
    3 of 5 stars Reviewed August 5, 2014

    Stayed here at the end of July for a family wedding. Our room had twin queens and we were quite comfortable; all rooms have coffee pots and dorm size refrigerators. Lobby was very presentable and self serve breakfast is offered every morning. This two story, no elevator, hotel used to be a Comfort Inn. It will undergo a renovation, in... More 

    Was this review helpful? Yes 1
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you for taking the time to send in your review. Yes the Maple City Inn has a lot going on, we will be under going renovations shortly and change to a Best Western. It is going to be exciting to watch the transformation. Our entire staff are very excited to take the next step. We hope that you will... More 

    Oshawa
    Top Contributor
    80 reviews 80 reviews
    25 hotel reviews
    95 helpful votes 95 helpful votes
    4 of 5 stars Reviewed July 13, 2014

    My wife had stayed here on an outing a couple of years ago so we gave it a try recently. Overall, it's nice. Right up front, the desk lady said that trains go by once in a while and they offered complimentary ear plugs. One train did go through in the night and sounded as if it were in the... More 

    Was this review helpful? Yes 2
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you for the great review. We are very pleased that you enjoyed the breakfast as that is the most important meal of the day. We are lucky enough to have a GREAT staff. We really appreciate you taking the time to share with us and others as well. We hope to see you again soon!! More 

    Chatham, New York
    2 reviews
    1 helpful vote 1 helpful vote
    2 of 5 stars Reviewed July 7, 2014

    This hotel is in bad shape. The downstairs hallway smelled of cigarette smoke and an unidentified odor, it was so bad I almost turned around and left. Thankfully our room was upstairs and the smell was not quite as bad up there. Our room was ok, but I we had stayed in a really nice hotel the night before for... More 

    Was this review helpful? Yes 1
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you for taking the time to send in this review. Our hotel is in need of renovations and we will be going through them in late fall which will include: all goods in rooms such as beds, carpets etc. the entire lobby area and breakfast area. When we are complete we will become a Best Western. I hope that... More 

    Niagara Falls, Canada
    Senior Contributor
    39 reviews 39 reviews
    11 hotel reviews
    28 helpful votes 28 helpful votes
    3 of 5 stars Reviewed May 12, 2014

    When we first climbed the stairs to our room I was a little leery. The carpet on the stairs was worn, making me wonder what we would find inside the room. The room itself was quite comfortable and extremely clean. The biggest surprise was the morning breakfast (included). It was amazing, scrambled eggs and sausage, toast, pastries, waffles, fruit, yogurt.... More 

    Was this review helpful? Yes 1
    Kelly K, General Manager at Maple City Inn, responded to this review

    Thank you for taking the time to send in this review. Our hotel is in need of renovations and we will be going through them shortly. We try our best to make each guest feel at home when they arrive. Breakfast is the most important meal of the day so we are glad that you enjoyed the great breakfast that... More 

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    Additional Information about Maple City Inn

    Address: 1 Canisteo Sq., Hornell, NY 14843 (Formerly Comfort Inn)
    Location: United States > New York > Finger Lakes > Hornell
    Price Range (Based on Average Rates): $
    Hotel Class:2 star — Maple City Inn 2*
    Number of rooms: 62
    Reservation Options:
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    Also Known As:
    Comfort Hotel Hornell
    Comfort Inn Hornell Ny
    Hornell Comfort Inn

    18 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free Breakfast
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Free Breakfast
    • Meeting Rooms
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    Official Description (provided by the hotel)
    This 62 room hotel features an indoor pool & fitness facility & is located in the heart of the Maple City. The rolling hills of the Fingerlakes region surrounds the hotel. Alfred University & State College are just minutes away. For business or pleasure, make us your destination! ... more   less 
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Questions? Get answers from Maple City Inn staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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