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Hotel Palm Beach

2.0 of 5 Kotu, Kotu, Gambia
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Hotel Palm Beach
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Hotel Palm Beach
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518 reviews from our community

Traveler rating
    139
    183
    99
    52
    45
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60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars NEW

Just came back froma two week holiday with family. Great hotel. basic but everything you need. Breakfast could be improved but the egg station was a great touch. All hotel staff are very friendly and would definitely return. What made our holiday were two locals that gain business from the hotel beach bar. Jimmy and Ali are friendly, very knowledgable... More 

Was this review helpful? Yes 2
Northampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I and 3 adult Grandchildren have just returned from a 2 week holiday at this hotel. (24/2/15.) From the moment we arrived we were greeted by friendly smiles and were shown to our rooms straight away. We had 3 rooms all located close together in B block. The rooms are a good size, fairly basic but clean.... More 

Was this review helpful? Yes 2
Porchester, null, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

This is a basic hotel and by that I mean basic but position is good. If your visiting The Gambia for first time spend more and stay in better starred hotel, Due to lack of holiday makers the locals , bumsters and even staff are hassling for every penny you have, it's intimidating to the point if off putting ,... More 

Was this review helpful? Yes
Palmbeachhotelkotu, General Manager at Hotel Palm Beach, responded to this review

Hi Ken R Thank you for taking the time to write your review and share your experience of Palm Beach. We are sorry for the amount of hassling that you experienced on your holidays, we do our best to minimize within the hotel walls, and do not allow outsiders inside the hotel. We hope to welcome you back in the... More 

Norfolk
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

You get such a personal warm welcome from all the staff who can never do too much for you.The entertainment is on nearly every night by the pool hosted by the famous Armarni.This hotel is next to the beautiful Kotu beach where there are plenty of sunbeds.You can fish on the beach,go out in a boat,or fish in the river... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Palmbeachhotelkotu, General Manager at Hotel Palm Beach, responded to this review

Hi Norfolk Thank you for taking the time to write your review and share your experience of Palm Beach. We are pleased to hear that you enjoyed the friendly atmosphere in the hotel and felt welcome We look forward to welcoming you back in the near future Best Regards Palm Beach Hotel More 

Limburg Province, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here this year again after a break of four years staying elsewhere. The hotel is still a firm fame with many people who have visited numerous times staying at the same place. Staff are friendly and attentive,the rooms are clean and specious and pool area lovely. The are a few restaurants in the immediate area and wider choice just... More 

Was this review helpful? Yes 1
Palmbeachhotelkotu, General Manager at Hotel Palm Beach, responded to this review

Hi ruben h Thank you for taking the time to write your review and share your experience of Palm Beach. We are pleased to hear that you enjoyed your 2nd stay with us We look forward to welcoming you back in the near future Best Regards Palm Beach Hotel More 

Herne Bay, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

just spent 2 weeks at the palm beach. First impression of the room was claustrophobic and dirty. Continuous water running from a faulty shower-however, was quickly repaired, but should have been done prior to occupancy. Bedding - underneath sheets and pillow cases was a horror story of staining various. Management did deal with it after our complaint. ground floor rooms... More 

Was this review helpful? Yes
Palmbeachhotelkotu, General Manager at Hotel Palm Beach, responded to this review

Hi kenneth g Thank you for taking the time to write your review and share your experience of Palm Beach. We are disappointed to hear that your stay with us was below your expectations, we will look into the issues that you have raised. We do not charge for ac, fridge and safe in the package price, and upgrades can... More 

Norwich, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

just returned from our tenth trip to palm beach each year it improves only did 2 weeks instead of 3 which we usually do. met many old friends and made new. staff were fantastic as normal please .please for next year can we have hooks on the back of the bathroom doors .when in gambia we always use our African... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Palmbeachhotelkotu, General Manager at Hotel Palm Beach, responded to this review

Hi binta266 Thank you for taking the time to write your review and share your experience of Palm Beach. We are pleased to hear that you enjoyed your 10th holiday with us Thank-you for staying with us over the years, We look forward to welcoming you back in the near future Best Regards Palm Beach Hotel More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time to Gambia and it was very close to perfect. The hotel although a bit basic was brilliant. The staff were so friendly and happy, the waiting staff perfectly attentive and worked their socks off. Have to give a shout out to Arnold, Abrima, Sana and Shariff as they were absolute legends and helped make this... More 

Was this review helpful? Yes 1
Palmbeachhotelkotu, General Manager at Hotel Palm Beach, responded to this review

Hi Dan G Thank you for taking the time to write your review and share your experience of Palm Beach. We are pleased to hear that you enjoyed your vacations at Palm Beach and The Smiling Coast of Africa We look forward to welcoming you back in the near future Best Regards Palm Beach Hotel More 

Bournemouth, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from our second visit to the Gambia, and the Palm Beach Hotel. It was lovely to be greeted by the staff as old friends, don't know how they remember everyone! We had a wonderful two week stay and noticed the refurbishments. Yes, rooms are basic but they are clean and beds comfy, only comment would be they are... More 

Was this review helpful? Yes 3
Palmbeachhotelkotu, General Manager at Hotel Palm Beach, responded to this review

Hi Linda B Thank you for taking the time to write your review and share your experience of Palm Beach. We are pleased to hear that you enjoyed your second visit with us and thank-you for your compliments of our team, we are proud to hear that the helped make your stay enjoyable We look forward to welcoming you back... More 

fleetwood
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

thank you to all the staff at palm beach for making this a very enjoyable holiday, this is the sixth time we have stayed here and we are already planing for next year, there has been some good changes made to the hotel including a good upgrade to the dining room and security on the beach is now very good... More 

Was this review helpful? Yes 2
Palmbeachhotelkotu, General Manager at Hotel Palm Beach, responded to this review

Hi Petercossey27 Thank you for taking the time to write your review and share your experience of Palm Beach. We are pleased to hear that you enjoyed your stay with us and appreciate your compliments of our staff and changes we have made to the hotel Thank-you for staying with us over the years and supporting the hotel We look... More 

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Additional Information about Hotel Palm Beach

Address: Kotu, Kotu, Gambia
Location: Gambia > Banjul Division > Kotu
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Palm Beach 2*
Number of rooms: 164
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Also Known As:
Palm Beach Hotel
Palm Beach Kotu
Hotel Palm Beach Gambia/Kotu

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