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Residence Inn Holtsville

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25 Middle Ave, Holtsville, NY 11742
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Residence Inn Holtsville
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168 Reviews from our TripAdvisor Community

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New York
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

The pillows are the size of throw pillows on a couch. I would bring my own pillow instead of using theirs. The staff overall were friendly and helpful besides one washing windows, but it could have been an off day. The continental breakfast was on par with every other hotel and poor choices.

Helpful?
Thank DonBusinessTraveler
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I've been to Long Island several times and have chosen this hotel each time. My last visit was in December. The rooms are clean and very spacious. I love that they have a kitchen and living room area. It makes me feel like I'm at home. It is close to the airport and places I always visit. I will be... More 

Helpful?
Thank Lillian M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The holtsville Marriott has the most friendliest and nicest staff. It was our wedding weekend and when we entered our room, there was a trail of rose petals leading to the bed with a giant heart of petals. There was also a bottle of champagne and 2 glasses set up on the table with a card personally signed by the... More 

Helpful?
1 Thank Crystal V
Halifax, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

I've been staying at this hotel now for over a week, and will potentially be here for another 30-40 days. The staff at the hotel are exceptional. All of the front desk staff are genuinely friendly, and make being away from home easier. They're helpful and never seem to get annoyed by the endless questions other guests and myself seem... More 

Helpful?
Thank Jasbris
Tampa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment that the hotel shuttle picked me up from Islip McArthur Airport until the morning I checked out, each and every member of the hotel staff was friendly, approachable, helpful and smiling. The rooms was very clean and well maintained and the bed comfortable. I travel a couple of times of month so feeling safe and relaxed in... More 

Helpful?
Thank DYHFL
HoltsvilleMGR, Manager at Residence Inn Holtsville, responded to this review

Dear DYHFL, We appreciate you taking the time to review our property! I have shared your response with Marissa and the team and we are all very grateful for the great recognition. We rely heavily on our guests’ feedback to continue to improve our property and service. We look forward to seeing you in the future when you return to... More 

Bolton, Massachusetts
Level Contributor
145 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visiting my son at school, this is the first time I have stayed at this facility. I was greeted upon arrival by Marissa who was staffing the front desk. She was incredibly and genuinely friendly (not the forced sickly-sweet kind). I was checked in very quickly and made it to my room on the top (4th) floor. This is a... More 

Helpful?
Thank Lyndy B
HoltsvilleMGR, Manager at Residence Inn Holtsville, responded to this review

Dear LyndyB, Thank you so much for taking the time to review our property and team! I am so happy to hear that you had a memorable stay with us and that our location was ideal for your travels. I will be sure to share your feedback with Marissa and recognize her during our evening huddle on her outstanding service.... More 

Livingston, New Jersey
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 18, 2015

This Residence Inn is conveniently located and after a rainy miserable day, Marissa at the front desk could not have been nicer. She even called a few minutes after I checked in to make sure the room was to my satisfaction. The room was clean and comfortable and there were many options in the area for dinner, plus a movie... More 

Helpful?
Thank cst0ne
lauren k, Manager at Residence Inn Holtsville, responded to this review

Dear cst0ne, Thank you for reviewing our hotel and recognizing Marissa at the front desk. I will be sure to share your response with the team and recognize Marissa on her great service. I am so happy to hear that we turned a miserable rainy day into a pleasant stay for you! We hope we have the opportunity to host... More 

Abington, Pennsylvania
Level Contributor
152 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 11, 2015

Easy to reach location. 3 restaurants, Subway cafe, Cinema 16 easy walking distance. Easy prompt check in- Best Cookies in town. Expanded continental breakfast is great. Rooms and common areas clean and up to date. Small pool. Rooms seemed very quiet. Small pool. Friendly staff. Here on business and recommended

Helpful?
Thank DJMAN5
lauren k, Manager at Residence Inn Holtsville, responded to this review

Dear DJMAN5, Thank you for your wonderful response regarding your recent stay with us! We are happy to hear you were able to take advantage of the nearby restaurants and theater. I will be sure to share your response with the team and recognize them on a job well done! Thank you for reviewing our hotel and providing useful feedback.... More 

1 review
5 of 5 stars Reviewed December 8, 2015

Our stay was very short, we were in town to lay out dad to rest. If we're ever in the area again, I'd choose the same hotel and maybe catch a movie. We have a view of the parking lot, along with a variety of restaurants , movie theater and some shopping centers.

Helpful?
Thank Paulette S
lauren k, Manager at Residence Inn Holtsville, responded to this review

Dear Paulette S, We appreciate you taking the time to review our hotel. I am sorry to hear the circumstances for your recent stay. We hope you had a good stay with us and enjoyed the amenities and convenience of nearby shopping centers and restaurants. We hope we have the opportunity to host you again when you are in the... More 

NY, NY
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed December 4, 2015

One night quickie stayover for family of five plus great aunt. Residence Inn accommodated us with connecting rooms (a 1-bedroom connecting to a studio). Bedding configuration is not the best for families with kids (i.e. no rooms with two beds, for example). Used both pullout couches and they were not fantastic, and that is putting it nicely. Actually, I was... More 

Helpful?
Thank jklNy
lauren k, Manager at Residence Inn Holtsville, responded to this review

Dear jklNy, Thank you for taking the time to review our hotel. I will be sure to let the staff know you’ve recognized them in your review and commend them on a job well done! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay.... More 

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