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Residence Inn Holtsville

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25 Middle Ave, Holtsville, NY 11742
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Residence Inn Holtsville
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144 Reviews from our TripAdvisor Community

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Traveler rating
    70
    49
    17
    6
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Boston, Massachusetts
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was clean and well appointed. The staff was very nice and helpful. My only issue was that the sleeper sofa was VERY uncomfortable!!!! Our room was very quiet since we were on a high floor and at the end of the hallway. Other people in our group were next to a room where a dog barked all night... More 

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Stockholm, Sweden
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We decided to visit the Hamptons for the first time this summer but both in East Hampton and Montauk we did not find any hotels that suited our budget. I'm a silver member of the Marriott chain and I loved staying at their hotels so I decided to look for a Marriott hotel in the vicinity and found this Residence... More 

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Long Island
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a native Long Islander looking for a Marriott that was drive able to Montauk it was between this location and the Hauppage Residence Inn. I have stayed here before as well as all surrounding Marriott's. It IS in the middle of a parking lot just off of the Long Island Expressway. There is a movie theater, Chili's, Subway Cafe... More 

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lauren k, General Manager at Residence Inn Holtsville, responded to this review

Dear JMACKLongIsland, I am so sorry to hear that our performance did not reflect our exceptional service that we commit to deliver to our guests. I am very disappointed that there were missed opportunities during your stay and I can understand your frustrations. I’m very pleased to hear that our associates did do their best to take care of you... More 

New City
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 31, 2015

We were visiting our daughter at Stony Brook University and stayed at the hotel. We had a great stay. I booked the stay using the Marriott iPhone app, and it was very easy. I also checked out using the app. Room was clean and new and very comfortable. It could use one of the folding luggage racks. Breakfast was fine... More 

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lauren k, General Manager at Residence Inn Holtsville, responded to this review

Dear Edward, Thank you for taking the time to review our property. I'm glad you found our new mobile check in app easy and convenient to use, As well as enjoyed your stay with us. We appreciate the positive feedback and we look forward to your future stays with us. Warm regards, Lauren Kemler General Manager Ph: 631-475-9500 Email: holtsvillegm@ih-corp.com More 

Astoria, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

I came to visit my brother at Stony Brook and stayed at the Residence Inn for a few nights. The location is perfect, right off the L.I.E and is walking distance to a few restaurants and a movie theatre. Freddy checked us in and was professional and friendly. He went above and beyond to make sure that we were comfortable... More 

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lauren k, General Manager at Residence Inn Holtsville, responded to this review

Dear Michelle, Thank you for your wonderful review of our property. I was so glad to hear that you enjoyed your stay with us. Our convenient location which has easy access to the expressway makes Holtsville the perfect location while visiting Stony brook. I passed on your lovely comment to Freddy and he was thrilled to hear you enjoyed your... More 

Long Island, New York
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 11, 2015

The hotel is very clean and the staff is very nice. Without a doubt the best place to stay in the area. Love the rooms, and the kitchenette is wonderful. Did not use the pool, and the parking is good. Restaurants nearby as well as the movie theater.

Was this review helpful? Yes
lauren k, General Manager at Residence Inn Holtsville, responded to this review

Dear Jeff B: Thank you for your wonderful review of our property. I was thrilled to share your lovely comments with our staff who were beyond pleased to hear you enjoyed your stay. We are hoping to have you again in the future. Maybe next time you will be able to take advantage of our pool as well! Warn regards,... More 

Harrison, New York
2 reviews
5 of 5 stars Reviewed May 6, 2015

The room was clean, the staff was friendly (although many seemed to be missing name tags so I am unable to thank them properly on here) the hotel is conveniently in a mall area near a few chain restaurants and a movie theater. I would defiantly stay here again.

Was this review helpful? Yes
lauren k, General Manager at Residence Inn Holtsville, responded to this review

Dear Richard M: Thank you for taking the time to review our property. I was so glad to hear that you enjoyed your stay and that you plan to stay with us again in the future. We appreciate the positive feedback and are looking foward to seeing you again soon! Best Regards, Lauren Kemler General Manager Ph: 631-475-9500 Email: holtsvillegm@ih-corp.com More 

New York City, New York
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 30, 2015

The hotel is kind of isolated, very suburban and basically in a huge parking lot. The staff was very nice though and helpful. Only problem was the heat in our room was terrible. Just a very generic place, not my usual choice of accommodation style but there is very little choice in the area...so it is likely the best bet.... More 

Was this review helpful? Yes 1
lauren k, General Manager at Residence Inn Holtsville, responded to this review

Dear TravlerRich, Thank you for your recent review of our property. I’m happy to see we were a good fit for your travel needs. Thank you for bringing the heat issue to my attention and I have addressed this with my Chief Engineer. We hope to see you in the future to deliver you and exceptional stay! Warm regards, Lauren... More 

Penfield
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 23, 2015

Picked hotel based on trip advisor ratings and was not disappointed. The rooms were clean, well equipped with full size refrigerator, stove and microwave. Chose the one bedroom suite which afforded both my daughter and I privacy. Breakfast was typical but more than sufficient. Nice indoor pool, fitness center well equipped. However, what really made this place stand out was... More 

Was this review helpful? Yes 1
lauren k, General Manager at Residence Inn Holtsville, responded to this review

Dear Sid2140, Thank you for taking a moment to review your stay with us. I was so glad to hear that you enjoyed your stay with us! Our spacious suites, broad variety of amenities and convenient location to Stony Brook University makes Holtsville the perfect place to stay. I shared your review with our associates and they were so excited... More 

Westfield, Massachusetts
Level Contributor
117 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 22, 2015

Great hotel with lots of amenities. Great staff very courteous and helpful. TV selection and size of TV sucked. The TV didn't work well at all - had to hold down the button for an extended period to get it to work. Half the stations did not work either. They need to change subscribers and go with what Central Islip... More 

Was this review helpful? Yes
lauren k, General Manager at Residence Inn Holtsville, responded to this review

Dear Mahlon C, Thank you for taking a moment to review your stay with us. I’m so happy to hear that our associates took such great care of you during your time with us. It is nice to see you enjoyed all of the amenities our property has to offer as well. I do apologize for the issues you had... More 

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