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West Point Motel

Certificate of Excellence
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156 Main Street, P.O. Box 301, Highland Falls, NY 10928
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1 room 1 adult
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West Point Motel
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109 Reviews from our TripAdvisor Community

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St. Louis, MO
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Previous reviews were right on. Motel was very clean, affordable, and friendly. I will say that I had a weather issue that cancelled my initial flight two weeks earlier and they were more than accommodating in changing my confirmed reservation. I realize that they were not required to do so, but I am thankful that they did. That is how... More 

Helpful?
1 Thank jroed
motelguy102, Manager at West Point Motel, responded to this review

Thank you very much for your objective review of our hotel. In the ever increasing climate of the big chain hotels, we have to do our very best to earn your business. We are constantly striving to improve our hotel and business. Once again, we thank you for your kind review and wish you and your family continued success in... More 

Westtown, New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We spent just one night after an army hockey game. The hotel was easy to find & very close to the west point campus. The front desk staff was friendly & check in and out were quick. We stayed in a king room. It was spacious & clean. The bed was very comfortable. They had oj, coffee, muffins & bagels... More 

Helpful?
Thank Becky V
motelguy102, Owner at West Point Motel, responded to this review

Thank you very much for your objective and kind review of our West Point Motel. We are thrilled that you enjoyed your stay with us. We continue to make improvements to our hotel throughout the entire year. We hope, that upon your return visit to the wonderful Hudson River Valley region, you will see these improvements. In the meanwhile, we... More 

Norwich, Connecticut
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 15, 2015

West point in is easy to find, they have a large sign by the road. The outside is kept nice, parking lot is just enough for guest. The front desk was easy to find and the clerk check us in and quickly and inform us on how to use the unique key and the wifi (which was helpful). The room... More 

Helpful?
Thank steve B
motelguy102, Owner at West Point Motel, responded to this review

Hello and thank you for your objective review of us. We always try to give the best value for your hard earned dollar (pound, euro, yen, etc). We are sorry about that squeaky door noise at 3 a.m. (it has since been repaired). We look forward to serving your travel needs when you return to the beautiful Hudson Valley. Again,... More 

Greater Perth, Australia
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 25, 2015

Stayed for two nights whilst visiting West Point. Largest rooms we have stayed in during out extensive US a travels. Obviously used by smokers in the last with remnant stale smoke odor. Ad all that we needed in the room and we could park close to our room. They advertise a breakfast of sorts, so don't expect anything cooked as... More 

Helpful?
Thank Colin M
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed October 9, 2015

We purchased this room for two nights. We have tried several lodging options near West Point, and this was the nearest in proximity to the actual Academy that we have tried. We are now used to how lodging prices go up/down based on the activities at the Academy. (Football games, special events, etc.) I received professional and thorough service both... More 

Helpful?
Thank HVee2015
motelguy102, Manager at West Point Motel, responded to this review

Hello and thank you for your objective review. We appreciate your comments and will investigate adding some more lighting to the corner rooms you mentioned. Regarding furnishings, that, too, is being considered as we approach the winter months for hotel remodeling. Hopefully, upon your return visit, you will notice the planned improvements. Thanks again for your comments and much success... More 

Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 7, 2015 via mobile

Front looks great for a motel but the room was dirty. Requested a non smoking room but this reeked of old smoke. Carpet was filthy. Really filthy. The heat lamp and the regular lamp were switched in the bathroom so that if you wanted just the light, you had to turn the timer for it - and got just a... More 

Helpful?
Thank RonaBu
motelguy102, Owner at West Point Motel, responded to this review

Hello and thank you for your review. After reading your comments, I investigated your concerns and discovered that in fact someone switched one of our heat lamps with the regular lamp in the bathroom in the room you were assigned. I corrected problem right on the spot and I am happy to report that if you decide to come back... More 

Watertown, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 4, 2015

There are always a few things most people want to see when they look at hotels/motels on line. They want to see good reviews, and good prices. I also look at the proximity to near by attractions as well as how close it is to good restaurants. Additionally, I like to look at the pictures posted on the hotel website... More 

Helpful?
Thank Jasonwhirlybird
motelguy102, Owner at West Point Motel, responded to this review

Hello. We greatly appreciate your candid and objective review of our humble hotel. Our staff takes great pride in offering the best service and product possible. We hope on your next visit to the beautiful Hudson Valley Region we meet and surpass your expectations of us. Thank you again and happy travels! Sincerely, Gus C. Koutsourades, Owner/Manager, West Point Motel. More 

Washington DC, District of Columbia
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 6, 2015 via mobile

Very convenient to West Point...easy access to get to post. Staff was extremely friendly and helpful. The motel was in good shape and the rooms are well kept. Felt safe and secure. Prices are good, but like all hotels in WP area, prices go up around big events at the Academy. Would definitely stay there again.

Helpful?
Thank MikeWSmith
motelguy102, Owner at West Point Motel, responded to this review

Hello and thank you for your review of the West Point Motel. We try very hard to offer the best rates for your stay. Overall our pricing is dependent upon a number of factors. The major ones are local taxes (village, town, school, county, sales and occupancy). Unfortunately, the inability of our local elected officials to hold steady taxes necessities... More 

Annapolis, Maryland
Level Contributor
4 reviews
2 of 5 stars Reviewed September 3, 2015

Stayed here on a recent (August, 2015) visit to the US Military Academy with my 13 yo grandson and his best friend. The room conditions were average at best although the rates were not excessive. It was the exterior condition that was most disappointing. There was a general sense of decay about the place. Any place dirt could collect like... More 

Helpful?
Thank Boater4555
motelguy102, Owner at West Point Motel, responded to this review

We thank you for your objective review of the West Point Motel. We were glad to hear that our rate was within your comfort zone for accommodations. We are sorry to learn that the amount of dirt and dust in and around our "railings and corners" were not up to your expected standards. Over the past five weeks we have... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2015 via mobile

Our one night stay had us in a street facing room, but no traffic noise was heard. Comfortable beds, nice sized room, decent price for our stay, big fridge (bring snacks), and convenient location! Glad we found this motel!

Helpful?
1 Thank lori28a
motelguy102, General Manager at West Point Motel, responded to this review

Hello. We are happy that you enjoyed your stay with us. When in Rome...please stay with us again. Thank you again for your review of our humble hotel. Sincerely, Gus Koutsourades Manager/Owner, West Point Motel, Inc. More 

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