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All 3 Highland Falls hotels

West Point Motel

156 Main Street, P.O. Box 301, Highland Falls, NY 10928
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West Point Motel
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Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Tom S Lincoln, Nebraska
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68 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Bluffton, United States
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

We were extremely disappointed with the accommodations at the West Point Hotel. The rug was filthy, the so called continental breakfast was terrible ( broken juice machine, no buns,bagels or bread, no cereal), and the bath towels were extremely worn and need replacing. The only positive thing I can say about the Motel is that it is in a great... More

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Lincoln, Nebraska
1 review
4 of 5 stars Reviewed 4 weeks ago

Spent 5 nights in mid March 2014. We were well-treated by gracious desk persons. Limited continental breakfast and breakfast nook. Immediately next door to pharmacy and nice grocery store. Close to the West Point post, but not walking distance. Bathroom recently remodeled: good indoor plumbing. Reasonably quiet--without too much street/car noise. I would definitely return.

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Davenport, Iowa
1 review
3 of 5 stars Reviewed March 19, 2014

This motel offers great benefit to those who are visiting their sons or daughters in US Military Academy – it’s located within walking distance from the West Point main gates, other than that this facility well overdue for a “major facelift”. At least in the room where we have stayed, I see that others stayed in more modern rooms. Our... More

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Newbury Park, California
1 review
5 of 5 stars Reviewed March 17, 2014

My room was very clean and comfortable. New carpeting was installed in our room and the bedding was clean and bright. We stayed three nights and check-in was smooth and easy. The coffee was always hot, both day and evening. I enjoy creamer in my coffee and it was available, along with juice and bagels, and pastries in the morning.... More

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17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2014

This was our second stay at the West Point Motel. Our son is a cadet at West Point so it's location is very convenient to post. We stayed in a newly renovated room and it was tastefully done. The bed was firm and confortable and the room was neatly appointed and very clean. The staff is always nice and friendly.... More

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Senior Contributor
36 reviews 36 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 19, 2014

The owners have done a good job trying to keep the place current. The bathrooms were recently redone, and the fixtures were very nice. The room was very warm when we arrived, and on a cold day, was much appreciated. There was a lot of noise coming from the walls throughout the night. I assumed it was a steam heating... More

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motelguy102, Manager at West Point Motel, responded to this review

The management at the West Point Motel would like to thank you for your objective review of our business. We are still in the process of updating our existing rooms with new case goods and HD TVs. This process is on going and hopefully will be completed soon. We are also investigating the noise of the heat pipes in some... More

Ashburnham, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2013

Our daughter had a rugby tournament at West Point and we chose this hotel because it was so close. Check in was quick and efficient and pleasant. We stayed in one of the XL rooms so it was nice and roomy. It was clean and comfortable and we got a good night's sleep. The bathroom was freshly tiled and very... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

This is an older property, but very clean, roomy, and has updated bathroom fixtures, nice wall coverings and crown molding. Ask for one of the updated rooms. You can't beat it for the price and I am picky about where I stay. We were there two nights before we discovered that the cleverly disguised nightstand between the beds was actually... More

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motelguy102, Manager at West Point Motel, responded to this review

Dear TripAdvisor Reviewer: Hello. We are very pleased that you enjoyed your stay with us. We are always trying our best to please our customers. Starting this December, we will begin the final phrase of renovating our final nine rooms. This project should be done just in time for Parent Plebe Week in Spring 2014. We are also moving ahead... More

Dunn, North Carolina
1 review
5 of 5 stars Reviewed November 10, 2013

The West Point Motel is clean, comfortable and affordable! We chose the West Point Motel because of its proximity to West Point. We stayed in July 2013 and again in October 2013 and were pleased each time. We plan to stay in January 2014 and again in May 2014. We will continue to recommend the West Point Motel to friends... More

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motelguy102, Manager at West Point Motel, responded to this review

Dear Norma Y.: Thank you for your kind words regarding your stay at our motel. Our main goals have always been to make our motel comfortable and affordable. This, plus the fact we are less than a 1/4 mile from West Point's main gate at Thayer affords us an idea location; an easy walk through beautiful downtown Highland Falls. We... More

Minnesota, USA.
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2013

West Point Motel is exactly what their website communicates. Great location. Clean. Spacious rooms. Accommodating staff. FREE continental breakfast. We stayed a couple of nights, and would have no hesitation staying again. It fit the bill for what our family wanted and needed for the trip.

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motelguy102, Manager at West Point Motel, responded to this review

Dear MNTraveler59: Greetings and Thank You for your kind review on TripAdvisor during your stay with us. Yes, we believe we are what we are and nothing else. As you mentioned our rooms are indeed clean and spacious. We try our best to achieve this day in and day out. Plus, our rates are more than competitive with those of... More

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Additional Information about West Point Motel

Also Known As:
West Point Hotel Highland Falls
West Point Hotel
Address: 156 Main Street, P.O. Box 301, Highland Falls, NY 10928
Phone Number:
Location: United States > New York > Highland Falls
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Highland Falls
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The West Point Motel is a cozy, independently owned family business located in the historic Hudson Valley of New York State. Three modern buildings comprise extra large accommodations within a short stroll of our nation's service academy at West Point. All our rooms have two queen size beds, 25 inch cable-ready TVs, hair dryers, coffee makers, direct dial phones, wake up service, and free high speed internet. Ample parking and a short walk to area stores, library, places of worship and restaurants. ... more   less 
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