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All 3 Highland Falls hotels

West Point Motel

156 Main Street, P.O. Box 301, Highland Falls, NY 10928
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West Point Motel
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75%
Ranked #1 of 3 hotels in Highland Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Kathy D Plattsburgh, New York
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77 people have reviewed this hotel

Traveler rating
    24
    33
    11
    4
    5
See reviews for
39
12
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • English first
  • French first
  • Any
English first
Plattsburgh, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice motel right next to West Point. Staff was friendly. The town of Highland Falls is a gem. Motel has done some very nice upgrades which was much needed. A better continental breakfast would be great.

Was this review helpful? Yes 1
motelguy102, Owner at West Point Motel, responded to this review

Dear TripAdvisor Reviewer: Hello. Thank you for your sincere comments about our small motel in our gem of a community, Highland Falls, New York. We greatly appreciate your objective review, especially your recommendation concerning upgrading our continental breakfast. Your comments are of value to us and we will take steps to implement your request. All the best and thanks again!... More

Delaware
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older motel, but nicely kept. It was quiet, clean and comfortable. It was within two minutes of the visitor center for the West Point Academy and right in the town of Highland Falls. Great choice for us!

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motelguy102, Owner at West Point Motel, responded to this review

Dear TripAdvisor Reviewer: Hello. Thank you for your recent review of our motel in TripAdvisor. Yes, the motel is somewhat older (last unit built in 1992), however, we are always taking steps to update our rooms and appearance. We pride ourselves as being the only accommodations in Highland Falls with a easy stroll to the Main Gate at West Point.... More

London, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights in their newly renovated king room and were very impressed with it. Lots of room with comfortable bed, nice easy chair ( however I never understand why there is only one in every motel room), desk and chair and refrigerator. i would recommend this motel which is well located and a short walk to resturants... More

Was this review helpful? Yes
motelguy102, Owner at West Point Motel, responded to this review

Dear TripAdvisor Reviewer: Thank you for your kind review of our renovated king leisure room at the West Point Motel. We pride ourselves on well kept accommodations at reasonable prices. We will continue to make improvements throughout the coming year, especially during the fall and winter season. Once again, thank you for your objective review of our little piece of... More

Las Vegas, Nevada
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 22, 2014

We almost always stay at chain hotels but based on others reviews we tried this place. We were not steered wrong, the room was big, super clean and quiet. We stayed here one night and the Thayer and this room was bigger and the queen beds were really comfortable.

Was this review helpful? Yes 3
motelguy102, General Manager at West Point Motel, responded to this review

Hello. We greatly appreciate your review of the West Point Motel in TripAdvisor recently. We continue to make improvements to our property while offering value to our treasured customers. Once again, we thank you and wish you all the best! Gus Koutsourades, Manager/Owner, West Point Motel, Inc. More

Woodstock
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

Location, location, location. Location is everything. And, if you are visiting West Point, this hotel is as close as you can get....affordably. Rooms were slightly dated, but clean and well-maintained. The front staff was courteous and helpful. Small continental breakfast in office.

Was this review helpful? Yes 1
motelguy102, Manager at West Point Motel, responded to this review

Thank you very much for your review of us. We are always trying to offer our customers the best accommodations for their hard earned dollar. We will continue to improve our motel to higher standards that our customers want and desire. Again, thank you. Gus Koutsourades, General Manager, West Point Motel, Inc. More

Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 22, 2014

I was there to help an attendee at a USMA reunion and took a room here for three nights. The room was very clean, the a/c and heat both good and the beds quite comfortable. Extra pillows were a nice touch. Bathroom mostly very nice (very clean) and at half the cost of the hotel on the post at West... More

Was this review helpful? Yes 4
New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2014

My husband & I are travel agents & needed a place to stay while attending a wedding at West Point. Normally we shy away from motels but were pleasantly surprised. Corner room was large & modern, room & facilities were immaculate, staff very pleasant & accommodating. Free continental breakfast was unexpected & a nice addition. If I had to nitpick... More

Was this review helpful? Yes 1
New Market, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 12, 2014

We were able to have a relaxing weeked thanks to good service and a newly renovated room. The breakfast was about average for a continental type. The coffee was very good. The hotel wasn't what I expected, it was much better. I would recommend it to anyone

Was this review helpful? Yes 1
Mechanicsburg, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 28, 2014

I have a relative in the VA home nearby and stay here when i come to visit. It's convenient, fairly priced and clean (and I'm a germaphobe!) I try not to eat carbs so I usually never visit these "continental breakfasts" but the coffee was very good. Just reserved for another visit.

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Bluffton, United States
2 reviews
2 of 5 stars Reviewed April 18, 2014

We were extremely disappointed with the accommodations at the West Point Hotel. The rug was filthy, the so called continental breakfast was terrible ( broken juice machine, no buns,bagels or bread, no cereal), and the bath towels were extremely worn and need replacing. The only positive thing I can say about the Motel is that it is in a great... More

Was this review helpful? Yes
motelguy102, Manager at West Point Motel, responded to this review

We are extremely disappointed with ourselves for not providing the normal service that our valued customers expect of us. Corrective actions are currently being made to address our customer's concerns. If you allow us a return visit, you will see the fruits of these efforts. Thank you for being objective in your review and we wish you all the best.... More

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Additional Information about West Point Motel

Address: 156 Main Street, P.O. Box 301, Highland Falls, NY 10928
Phone Number:
Location: United States > New York > Highland Falls
Price Range (Based on Average Rates): $
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Also Known As:
West Point Hotel Highland Falls

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Official Description (provided by the hotel)
The West Point Motel is a cozy, independently owned family business located in the historic Hudson Valley of New York State. Three modern buildings comprise extra large accommodations within a short stroll of our nation's service academy at West Point. All our rooms have two queen size beds, 25 inch cable-ready TVs, hair dryers, coffee makers, direct dial phones, wake up service, and free high speed internet. Ample parking and a short walk to area stores, library, places of worship and restaurants. ... more   less 
Number of rooms
50

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