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West Point Motel

Certificate of Excellence
Hotel website
156 Main Street, P.O. Box 301, Highland Falls, NY 10928
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West Point Motel
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West Point Motel
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96 Reviews from our TripAdvisor Community

Traveler rating
    28
    46
    13
    4
    5
See reviews for
50
15
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Saint Louis, Missouri
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

A travel website led us to this small motel. It was very close to West Point, our destination. We came in late in the evening and the parking lot was full. The room was clean and comfortable. We had to leave early the next morning. The Wi-Fi was useful. The staff at check-in and check-out were helpful and polite. If... More 

Was this review helpful? Yes
motelguy102, Manager at West Point Motel, responded to this review

Thank you very much for your wonderful review of our property. Please, when visiting this beautiful area again, don't forget to stop by. All the best in your future endeavors! Sincerely, Gus Koutsourades, Manager/Owner, West Point Motel, Inc. More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My friend and I planned to go hiking in the surrounding area this past weekend and happened to find this nice little motel to stay at. I'm always very skeptical when it comes to motels, but this one was a pleasant surprise. The room was clean, the property was well-maintained, and the staff was pleasant. It's seated very close to... More 

Was this review helpful? Yes
motelguy102, Manager at West Point Motel, responded to this review

Thank you very much for your kind and objective review of us. I would like to say that in the future, when deciding to stay at places likes like our own, please do not be so skeptical of "motels." Currently the vast majority of motels are still owned either by families or private companies with one or two properties. By... More 

Sun City Center, Florida
Level Contributor
117 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean room. Great service by motel clerk Robert. Close to restaurants on Main St. very minimal continental breakfast choices, but coffee and juices were very good. Free wifi. Will stay there again if in the area.

Was this review helpful? Yes
motelguy102, Manager at West Point Motel, responded to this review

Thank you greatly for your wonderful review of us. Robert was thrilled with your review of him. All in a day's worth of work! Service is number one with us. Ask us a question and you will get an answer. If we can't respond on the spot, we will shortly. Thanks again and hope to see you soon! More 

Richmond Hill, Georgia
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was very impressed how clean the room was, considering it's a motel. Clean sheets, towels, and bathroom. Other things like the muffin/bagel breakfast, cigarette odors, and older furniture were typical of a motel. Large flat screen and brand new vanity were very nice!

Was this review helpful? Yes 1
motelguy102, Manager at West Point Motel, responded to this review

Hello. Thank you for your objective review. Although we are a "motel" in the strictness sense (two story building, exterior hall ways, separate office), we have accommodations that ravel most of our higher priced competitors. The main objective with us are comfortable, clean accommodations, at a very reasonable price. I think we have succeeded on that front with your the... More 

Lake Worth, Florida, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the outside, this motel looks run down but the rooms are in very good condition. They were clean, the bed was comfortable and the water pressure in the shower was strong. This motel was a pleasant surprise from the cost down to the continental breakfast. The breakfast is adequate. It consists of Otis Spunkmeyer wrapped muffins, mini bagels and... More 

Was this review helpful? Yes
motelguy102, Manager at West Point Motel, responded to this review

Thank you for your review of the West Point Motel. Although we take exception to the general description of our hotel ("this motel looks run down"), we are pleased that you had a pleasant stay with us. We are always making improvements to our property, both inside and out. Hopefully, on your next encounter with us, you will see the... More 

Columbus, Ohio
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 27, 2015

Have stayed at this property multiple times during the course of our son's time at West Point. You can't beat the convenience! The hotel is a little dated, but clean and the staff is very accommodating.

Was this review helpful? Yes
motelguy102, Manager at West Point Motel, responded to this review

Thank you for your review. We are always in the process of updating our accommodations. I strongly believe on your return visit you will definitely see more improvement to our hotel. Happy travels and hope to see you soon again. More 

Pennsauken, New Jersey
1 review
4 of 5 stars Reviewed May 26, 2015

Although the room smelled a bit musty, it was very clean. The staff was very nice and accommodating. The continental breakfast is basically coffee and muffins. The coffee was very good. I didn't eat the prepackaged muffins. Free Wifi but it was very slow.

Was this review helpful? Yes
motelguy102, Manager at West Point Motel, responded to this review

Thank you very much for your objective review of our hotel. We appreciate your opinion and hope you visit us again in the near future. All the best! More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 13, 2015

We may be the only motel guests who were not visiting West Point but it was a great location to take a break from driving the scenic Hudson area. The rooms were clean and seem to be recently updated. The gentleman at the desk was helpful. It was nice to be able to stretch our legs after a long ride... More 

Was this review helpful? Yes
motelguy102, General Manager at West Point Motel, responded to this review

Thank you for your great review of our humble hotel. It's tough in today's economic environment to complete with the "big boys" in this industry. We try hard to offer nice accommodations at a reasonable rate. Not many know about us in the area. We hope by word of mouth and the great "equalizer" of the internet we can reach... More 

New York
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 30, 2015

For a motel it was like a hotel. Clean and neat last available room from bed to bathroom. Lighting was bright and cabinets newer if not new. Spacious interior for two runners from Staten Island and Westchester County making sure they are rested for the next day's West Point Half Marathon. While the receptionist at the front desk offered his... More 

Was this review helpful? Yes 1
motelguy102, General Manager at West Point Motel, responded to this review

We are deeply sorry for this incident. What we believe was that there was a little misunderstanding with our previous late check out policy. What we have since done is updated our policy concerning late check outs for all our guests, across the board. We hope on your return visit to us you will see the changes. We always have... More 

Falkland Islands
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 29, 2015

Great location to West Point Military Academy. The place is clean and well kept. Will without a doubt use this place again. Restaurants are near by and the place is super affordable. I loved it. Just book it!

Was this review helpful? Yes
motelguy102, General Manager at West Point Motel, responded to this review

Thank you very much for your objective review of our hotel. We are always trying to improve our services to our valued guests. We hope to see you again on your return visit to our beautiful area. Gus Koutsourades, General Manager, West Point Motel, Inc. More 

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