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Super 8 Highland

2.0 of 5
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3423 Route 9 West, Highland, NY 12528
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Super 8 Highland
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Ranked #2 of 5 Hotels in Highland
A recent review
3 of 5 stars reviewed 3 days ago
466elih Springfield, Massachusetts
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226 reviews from our community

Traveler rating
    53
    60
    55
    38
    20
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85
48
28
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Forest Hills, New York
Top Contributor
315 reviews 315 reviews
74 hotel reviews
304 helpful votes 304 helpful votes
2 of 5 stars Reviewed yesterday NEW

We love our mini-vacations in New Paltz/Highland. There are great restaurants, wineries and hiking. Mid-range hotel choices are limited. Across the Hudson river in Poughkeepsie there are many more choices that allow for competitive pricing, and better accommodations. Check in staff was efficient. The reasonably priced wine and snacks that are available in the lobby are a nice touch. There... More 

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Highland
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This franchise survives because it is literally the only " game " in town . When I called for reservations I was quoted $ 140 per night . When I complained about being ripped off the Manager quickly reduced the going rate to $ 100 . While the hotel advertises a complimentary breakfast.....it does not qualify as a meal with... More 

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Belle Mead, NJ, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I always stay at the Super 8 Highland when I'm traveling to New Paltz -- it is convenient, well-priced and well-maintained with a super, can-do staff. I unexpectedly found out I would be traveling to New Paltz next weekend, went to book this property online and saw it was sold out (OH NO!) but called the property directly, spoke with... More 

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Jennifer M, General Manager at Super 8 Highland, responded to this review

I LOVE this review!! THANK YOU!! Glad we could accommodate you and you enjoyed yourself here on our property at the Super 8 in Highland. Thanks Again! More 

Largo, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was need and clean and in good condition. Staffing is minimal-there is only 1 person on duty most of the time. Cost was high due to it being graduation weekend at several colleges & high schools in the area, so full rack rate was charged. It was very close to my meeting place, so very convenient.

Review collected in partnership with Super 8

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Jennifer M, General Manager at Super 8 Highland, responded to this review

Thank you for taking the time to write your review. We do appreciate it. Please feel free to call us directly when booking your next room. Warmest Regards, Management More 

Highland, New York
1 review
5 of 5 stars Reviewed 1 week ago

Excellent customer service and a very accommodating attitude. With one phone call, awe got help with our situationwere promptly and immediately. The general manager went out of her way to assist us. Really helpful! Thank you!

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Jennifer M, General Manager at Super 8 Highland, responded to this review

Thank you for taking the time to write your review. We here at the Super 8 take pride in our military friends and also offer a military discounts as well. I hope you and your husband enjoy the rest of your time in the area. Should you need anything like that again, just give us a call. We try our... More 

Hartwick
Top Contributor
70 reviews 70 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older Super 8 motel that has been taken care of. Our room and the place in general seemed clean. Our toilet kept running, but other than that the room was OK. Limited "basic" cable service. Breakfast was provided. The problem was the cost. Our Saturday night room was $240 and discounted down to $210. That seemed pretty... More 

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Jennifer M, General Manager at Super 8 Highland, responded to this review

I apologize for your dismay and we look forward to making it up to you on your next stay. Please feel free to call me directly to set up future reservations. More 

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Firstly I have to say that the staff were absolutely fabulous and the bed with nice linens was one of the most comfortable in which I've ever slept! Aside from that the Motel has some issues which should be addressed. 1. The bedside lamp switches were not separate from the overhead light so either it was like the land of... More 

Review collected in partnership with Super 8

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Jennifer M, General Manager at Super 8 Highland, responded to this review

Sorry to hear of the problems you have encountered during your stay. Should you come to the desk on your next stay with ANY issues in your room we will work diligently to rectify matter on site. Thank you for writing such a detailed review. We here at the Super 8 are always looking to improve our location. More 

Highland
1 review
3 of 5 stars Reviewed 2 weeks ago

I booked online and asked for a room with 2 double beds. When I arrived I was asked if I would like to upgrade to a better room with a king and a sleep couch for the same price. I agreed and the room was very nice. It was very clean and spacious. I feel that I got good value.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Jennifer M, General Manager at Super 8 Highland, responded to this review

So glad tt hear you enjoyed your stay. Please keep us in mind for all your future travels. More 

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