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Red Roof Inn & Suites Herkimer

Certificate of Excellence
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100 Marginal Road, I-90 at Mohawk St, Herkimer, NY 13350 (Formerly Herkimer Motel & Suites)
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1 room 1 adult
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Red Roof Inn & Suites Herkimer
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456 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Unfortunately there was a death in my family at 2am at St E's hospital and I didn't leave the hospital till 3am. I called for a room and Chris D. was working. He has made other reservations for me and still had me in the system. He asked me a couple of questions (same credit card? How many people?) And... More 

Helpful?
1 Thank Susan T
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Both times that we visited this hotel, unannounced, middle of the night, stressed out from our drive to NYC, the staff was accommodating, efficient, inexpensive and most of all pleasant. I mean really pleasant! Not training manual pleasant, I emphasize sincerely welcoming! Room was super clean. Breakfast was perfect! Great place to stay if you're half way to sleep or... More 

Helpful?
1 Thank Aaron C
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

aaron!! we are soooo glad that you enjoyed both of your stays here with us. it's our pleasure to have you here and look forward to seeing you again!! More 

Frankfort, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We rented the Superior King with Jacuzzi room. Excellent accommodations. It was for a wedding anniversary. We didn't know they had a Superior King Jacuzzi room. Everything is neat, clean and up to date décor too.

Helpful?
1 Thank Anna D
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

thanks anna! we are glad you enjoyed your stay! happy anniversary too! hope to see you again. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 27, 2015

I do not usually write reviews for hotels or motels, but this is really a great motel. The first time I stayed here was about a month ago, and we stayed here because they let us have two dogs overnight for free, which amazed me. I was very surprised by how good the rooms were considering that it was a)... More 

Helpful?
2 Thank Kyle D
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

hi kyle! we are glad that you had such a great stay, and have been here multiple times with your pets! we love animals here as you probably found out :) you were correct in your assumption of the heat being on or off...but in the winter it is always on!! too cold otherwise. hope to see you soon. More 

Brandon, Vermont
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

Our family of 4 stayed at the Red Roof Inn for 1 night to see family for the holidays. Upon check in we were greeted by Carly, who was very friendly and welcoming! The room was very clean, and had everything you could need! I would definitely stay here again and recommend it for anyone coming to the Herkimer area!

Helpful?
3 Thank Amy_Rich123
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

dear amy_rich thanks for staying with us again! we love having you here... carly is AWESOME too as you found out! happy holiday More 

Arkport, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015

First, I am not one to write reviews. But this time I had to. Our recent stay at Red Roof in Herkimer NY was very satisfying. Having stayed at this motel for over 10 years with previous owner, Red Roof commitment to the customer's comfort was excelled with the room upgrades. Larger refrigerator, updated microwave oven and I especially like... More 

Helpful?
1 Thank RonC14807
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

thank you ron! what great comments! we are glad you are happy with the upgrades and that the extra outlets have added to your comfort. i'll see what i can do to influence the weather gods for your next visit! More 

Wilmot, Ontario
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 15, 2015

We have stayed here many times when it was still the Herkimer Motel and Suites. We were here last year during the finals days before Red Roof Inn took over. We were assured that the only thing that was going to change was the name. This is still a very nice motel. It is clean, the staff members are friendly,... More 

Helpful?
Thank Elffriend
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

Dear Elffriend... Thank you for being a devoted guest of ours, and noticing that we really have not changed very much at all. We are glad that you enjoy our place and your stay here as well. thank you also for your thoughts on the rate/room... I'm sorry to say i cannot do much about the rate, although we can... More 

Ottawa, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 15, 2015

Very clean and comfortable everywhere, with a very good breakfast. Conveniently located next to Denny's. However our Superior room was literally about 30 feet from the edge of the interstate so was a bit noisy. Will stay again but will ask for a different room.

Helpful?
Thank rickwilson99
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

thank you Mr. Wilson for your praise, and we are glad you enjoyed your stay! i apologize for the "noise" but those pesky vehicles just won't be quiet! see you next time, and definitely feel free to ask for a room of your choosing! More 

Sydney, Australia
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 4, 2015

Pleasant enough, easy to find on-road motel for an overnight stay, just near the freeway exit. Quite good continental breakfast and a short walk to Denny's for an evening meal. Nothing flash but clean, comfortable and good value. Friendly staff.

Helpful?
Thank Robert M
paul b, Manager at Red Roof Inn & Suites Herkimer, responded to this review

dear robert! thank you for your kind words about our motel. we are glad that you enjoyed your visit and breakfast. hope you stay with us again in the future should you be in the area. More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed November 28, 2015

This is the same Herkimer Motel that has been around since the 1950s. They are now a Red Roof Inn, but nothing has changed except the shower curtains and an upgrade in the hand soap and shampoo. The staff and high quality are the same. Super comfortable beds, continental breakfast, friendly staff, clean rooms. Couldn't wait to return to our... More 

Helpful?
Thank Shirley C
paul b, Manager at Red Roof Inn & Suites Herkimer, responded to this review

Thank you for sharing your comments on TripAdvisor. We are always glad to here from our guests. We still have the same ownership and staff. Please come back and see us again. More 

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