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Fairfield Inn Rochester South

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4695 W. Henrietta Rd., Henrietta, NY 14467
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Fairfield Inn Rochester South
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Fairfield Inn Rochester South
Fairfield Inn Rochester South
Fairfield Inn Rochester South
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84 reviews from our community

Traveler rating
    29
    38
    10
    5
    2
See reviews for
39
16
4
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (17)
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ontario
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 4, 2015

Seldom I'm disappointed. On our way home from NYC - NYE, we stayed at a Fairfield Inn, in Rochester NY off the i-90 and we were less than impressed however I knew the bed would be comfy. The lobby was small, less than inviting and where breakfast would be served. The person at check-in was very nice. We went to... More 

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Rochester, New York
Top Contributor
141 reviews 141 reviews
87 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed January 2, 2015

Hotel was perfect for a one night stay. Friendly and helpful service both at check-in and breakfast, clean room, good TV, fair price. Temperature system in room was a bit tempermental, otherwise no issues. Definitely a quiet location. For food, nothing in walking distance except Tim Horton's. Would definitely stay here again!

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Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for choosing to stay here with us. We greatly appreciate your feedback. I am so glad to hear that you enjoyed your one night experience. Our team makes sure that we deliver exceptional service and quality to all our guest making everyone feel right at home. Again, we thank you for your wonderful feedback... More 

Burlington, Vermont
Top Contributor
98 reviews 98 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 30, 2014

The price is right for this hotel. Location is decent off Thruway. Room is well defined but a bit smaller than other Fairfield properties in my opinion. Lack of outlets by bed was a bit of an issue for phone charging. Quiet location. Property does not have a whirlpool which is probably noted in the property details but was a... More 

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Top Contributor
261 reviews 261 reviews
35 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed December 17, 2014

Convenient to NYS Thruway, only chain restaurants nearby. All staff I encountered were helpful, courteous and pleasant. WiFi was good. no hot tub , small pool . Heater was noisy but room was quiet we slept well in nice linens and good bed. Good choice if you need to be in this location.

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JeffShutt, General Manager at Fairfield Inn Rochester South, responded to this review

Thank you for taking the time to review the Fairfield Inn Rochester/South. We are very proud of our staff and the service that they offer. We believe that our property offers a very clean, affordable and friendly option for those traveling to the Rochester area. Safe travels! Jeff Shutt More 

Hazleton, Pennsylvania
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014

I only stayed 1 night but the front desk attendants were readily available and very friendly. The room was clean and comfortable. Gym was small but had nice functioning equipment and the pool was also small but just fine considering we were the only people in it. Breakfast was also well done. I would definitely stay in this hotel again!

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burlington
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 27, 2014

Stayed for 1 evening with family. Located in a quiet location. No restaurants in walking distance except for Tim Hortons across the street. At at Delmonicos Italian steakhouse. Excellent food, can't say enough. This hotel is located just off the 390. Not far from shopping about 5-10 min drive to mall. Staff here is very friendly, indoor pool was cold,... More 

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Northville, Michigan
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 21, 2014

We stayed for one night in July. I have reviewed a dozen other hotels on trip advisor and I never give a bad review as long as I feel comfortable and the room is clean. Unfortunately, our room was not clean. The bathroom looked like it had not been touched. No liner in the waste basket, hair on the toilet....long,... More 

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Mike O, General Manager at Fairfield Inn Rochester South, responded to this review

Thank you for taking the time to write about your experience during your recent stay with us. It is terribly upsetting to hear that it did not meet yours or our own standards. I apologize as I can understand that this is not what you would expect when staying at a Fairfield Inn. I have spoken with our Housekeeping staff... More 

andover, ma
Top Contributor
80 reviews 80 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 18, 2014

We spent one night at this hotel on our way from Massachusetts to Ohio and found it to be a very pleasant and convenient place to stay. Check in was efficient and the hotel staff could not be more accommodating. The room was really lovely -- very clean, contemporary looking and nicely furnished. And amazingly quiet! Breakfast was good, with... More 

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Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 9, 2014

We use Marriott properties a lot, and they are usually very good ... this one was several cuts above and well worth mentioning. Start with the desk service - Michael and David were superb: knowledgeable, attentive, glad to help - the level of service you wish you had at every hotel. The room was spotless, smelled great (none of that... More 

Was this review helpful? Yes 1
Laconia, New Hampshire
Top Contributor
72 reviews 72 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed here as just a quick stopover on our way to Ohio from NH. Got here 2-1/2 hours later than originally planned due to the hubby getting out of work late which was a bummer as this is a nice hotel for the money! Also due to the late arrival time we didn't get a chance to use the pool... More 

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