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Fairfield Inn Rochester South

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4695 W. Henrietta Rd., Henrietta, NY 14467
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Fairfield Inn Rochester South
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98 Reviews from our TripAdvisor Community

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Austin, TX
Level Contributor
139 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 13, 2015

Stayed a couple of nights on business. Found the room and location to be good and quiet. Numerous restaurants nearby. Room included full size ironing board, and a mini-fridge. Location was close to highway, but not too close.

Helpful?
Thank EricAustin_TX
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Fairfield Inn Rochester South. I am so glad to hear you had a great stay with during your business travels. We look forward to seeing you again in the future. Thank you so much for your feedback, it is greatly appreciated. More 

New York City, New York
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 30, 2015

This hotel receives major bonus points for being so comfortable and quiet. The bed was amazingly soft, and I did not hear a thing during my entire 3 day stay - not from outside, not from the hallway, not from adjoining rooms. But whenever I'd go downstairs in the morning, the lobby area was full - they must have some... More 

Helpful?
Thank TheDanTaylor
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for choosing to stay with us during your travels. We greatly appreciate your feedback. I apologize for the look of our property. Out last renovations was 8 years ago and we are looking to start renovations this month. I greatly apologize you were not recognized as a rewards memeber, I will past this along... More 

New Hampshire
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

I spent two nights here and found it convenient for business meetings in the Rochester area. The room was clean, quiet and comfortable. There is a good wi-fi connection and free breakfast too. Good place for business traveller and close to major highways and shopping.

Helpful?
Thank fr21555
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for choosing to stay with us during your business travels. We greatly appreciate your feedback and our glad to hear you had a great stay. We look forward to seeing you again in the future. More 

Pittsburgh, PA
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 19, 2015

Clean and surprisingly quiet room. There were two teams of soccer players staying the same time we were there and never heard a thing. Room was comfortable, missed having a fridge. We stayed on the third floor and the only ice maker was on the first floor. I know that is minor but it's a big issue for me. But... More 

Helpful?
Thank CynthiaM1212
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for choosing to stay with us. I am glad you had a nice comfortable stay. I apologize you did not have a fridge in your room. We will be going through renovations in the next month and will be getting refrigerators for all our guest rooms. Thank you so much for your feedback we... More 

jlsheff
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 13, 2015

We stayed here as my son was attending a lacrosse prospect day at RIT. The property is small for a Fairfield Inn and the look on the outside is a property maintained reasonably well. The check-in was smooth and the front desk person was friendly and helpful. It was a bit odd that he was folding a large stack of... More 

Helpful?
Thank jlsheff
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback. I greatly apologize that you did not have an exceptional stay with us. We will be under going renovations this year to address the issues that you faced during your stay. We are very excited for renovations to start and we can't wait for the... More 

Asheville, North Carolina
Level Contributor
286 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed September 16, 2015

I don't often review hotels, although I stay in a lot of them. This one, while not close to much of anything (not especially far either), is one I've stayed in twice and like it because it is SO quiet there, no noise from outside traffic or other activity. It's clean, easy to get in and out of, and staff... More 

Helpful?
Thank R C
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for choosing to stay with us during your travels. We greatly appreciate your great feedback. I am so glad you had a great time and we look forward to seeing you again the future. More 

New Haven, Connecticut
Level Contributor
118 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed August 30, 2015

I found the Fairfeild Inn Rochester South to be a clean, economical property at a reasonable rate with a friendly, attentive staff. They have a good breakfast buffet and their coffee is quite good. It is not a full service hotel and there are no upgrades for gold members, but for what it is, it is quite good.

Helpful?
Thank PatchMeister
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback of your recent stay with us. I glad you enjoyed our clean and economical property. We know how important it is to recycle and reduce our carbon footprint. Thank you so much for choosing to stay at the Fairfield Inn in Henrietta and we look... More 

Wellesley, Massachusetts
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 24, 2015

We stopped here on our drive from Chicago to Boston. Located conveniently right off the NY State Thruway and close to several restaurants. The hotel is great! Quiet and in tip-top shape. The staff very friendly and welcoming and the breakfast was well stocked. A very good place to stay when in the area. The only complaint I had was... More 

Helpful?
Thank HappyTraveler1957
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Fairfield Inn Henrietta. I am so glad to hear that you had a wonderful time at our property and enjoyed our complimentary hot breakfast. I apologize that your A/C was noisy during your stay., I have addressed my maintenance man to make sure that the issue gets taken... More 

Circleville, New York
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 20, 2015

Nice sized room, comfortable bed, plenty of hot water, very helpful, friendly staff, good breakfast. The young lady behind the desk during check in was very helpful and efficient. There was another employee, a young man, that was very friendly with all the guests and was always willing to help. Although I didn't interact with him it was interesting watching... More 

Helpful?
Thank PapaSal
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback, we greatly appreciate it. I am so glad to hear that our staff was helpful and efficient. We take a lot of pride making sure our guest feel welcomed. Thank you for choosing to stay with us and we look forward to seeing you again. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2015 via mobile

On a cross country road trip with the kids. Booked this hotel a few hours before arriving. Check in was easy (thanks David!), room was clean and up-to-date, breakfast was fine, price was great. Youngest child suggested the pool could be a little bigger but other than that, no complaints!

Helpful?
Thank Sarah M
Catherine A, General Manager at Fairfield Inn Rochester South, responded to this review

Dear Guest, Thank you so much for choosing the Fairfield Inn South to stay while you were passing through on your cross country road trip. We greatly appreciate your feedback. I am so happy to hear that you had a great time and enjoyed our heated indoor pool and hot breakfast. Hope to see you again on your way back... More 

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