We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Rochester Henrietta

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
1300 Jefferson Road, Henrietta, NY 14623
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Residence Inn Rochester Henrietta
Professional photos View all
Browse nearby
Residence Inn Rochester Henrietta
Residence Inn Rochester Henrietta
Residence Inn Rochester Henrietta
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    59
    64
    20
    10
    7
See reviews for
68
19
6
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (37)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (27)
All months
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was my first time staying at a Residence Inn. I was pleasantly surprised. The fully equipped room allowed me to store some of my own food. The included breakfast had great choices. The staff are very welcoming. I would stay here again.

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Thank you for staying with us. I am glad that the staff and hotel were to your liking and you were able to enjoy your stay. More 

Cardiff, United Kingdom
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only stayed here for one night and after a very long drive we checked in. We noticed that the hotel had the pod/condo style (which I love) The staff were outstanding and extremely helpful. Helped with places to eat and also had a great list of places to go. The breakfast area was lovely and big. The staff there... More 

Was this review helpful? Yes 1
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Wendy M I am glad that you were able to have such a great time at the hotel. As we continue our renovations I am sure that you will enjoy it even more with the addition of the new rooms and the new lobby. Thank you for staying with us. More 

Bunker Hill, West Virginia
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoy staying at the Residence Inn hotels whenever we cannot gain access to one of our timeshares. They come fully equipped full size kitchen and refrigerator plus a nice hot breakfast every morning. At this location, we had a great room with a fireplace and we could not have been more comfortable. The hotel is very convenient to all... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Ron C. We are so glad that you had such a great time at the hotel. We most definitely try to make the experience away from home as comfortable as possible and we seemed to succeed with you. I hope that you will come again. More 

Level Contributor
203 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 20, 2015

I came with my fiancé on a business trip and I really enjoyed my stay. The hotel is having some construction but other than that the ammenities were wonderful. The staff was very friendly and they have breakfast every morning and snacks downstairs later. The room has a fridge & microwave in the kitchen. Totally be back. Loved the stay.... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Sadie I we are so glad that you had such a great stay. As you can see we are under construction and soon will have a brand new hotel to offer al of our guests. I hope that you will join us when the new tower is completed. More 

Rochester, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 14, 2015

We stayed here just to enjoy a night away from home but we picked the wrong hotel for that! Upon check in there was no parking which I admit was after the usual checkin time because we went to dinner first. We drove around the parking lot for about 10 minutes before we could finally get a parking space. Then... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

babtwomangirl77, thank you for sharing you experience with us and my apologies. Parking is tight during this time due to occupancy and our renovations and we do have ample parking in front of the hotel and the neighboring business. I agree that a basketball at 7am is out of hand and I can assure you that we do not allow... More 

Sayville, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

We have stayed at this Residence Inn before, and I actually had 2 reservations set up for this trip, one at the LaQuinta which was cheaper and one at this Residence Inn, but knowing my husband I kept both thinking he would not care about cost once it came down to it. As I predicted, 3 days before the trip... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Laura G. thank you for staying with us and we are glad that your family had a great time. We are expanding and by September will have the new building/rooms opened and then will be renovating the rooms in the existing tower(where you stayed). I am sorry about the issue with parking but we will soon have this handled and... More 

Chicago, Illinois
Level Contributor
133 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
4 of 5 stars Reviewed May 22, 2015

A short drive north of I90, this is a nice place to stay when traveling. Check in and checkout was efficient. Free breakfast was a nice touch. Kitchen has a full sized refrigerator and microwave. Beds were comfortable and bathrooms were clean. We would stay here again.

Was this review helpful? Yes 4
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

JW I am glad that we could make your stay a pleasant one. I hope that you will stay with us again in he near future. More 

Calgary, Canada
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed May 21, 2015

I am relocating to Rochester, NY from Calgary, AB for work. My company put me in the Residence Inn in Henrietta from late April to mid May. I stayed almost a month and my experience was excellent. Moving Internationally is stressful let alone domestically. But the staff were very helpful accomodating to my requests. It made the stress of my... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Karma203 I can not thank you enough for your kind words and we are very glad that you enjoyed your stay with us. I know that moving can be stressful and hopefully we were able to offer you a place to unwind during those trying times. We hope to see you soon and best of luck on the move. More 

Gloversville, New York
Level Contributor
111 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 19, 2015

Stayed here while visiting my daught at school. Yes the hotel is being renovated and I am not sure if they are putting people into the new part yet or not. We stayed in the older part of the hotel, which does have its drawbacks, creeky floors etc. a year ago we stayed at an older Residence inn in Massachusetts... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

ms12078 thank you for staying with us. We expect the new tower to be opened by September and will be rehabbing the existing tower, where you stayed as well. By the end of November all of our rooms will be brand new and completely interior-we look forward to having you stay with us again. More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 17, 2015

We arrived after a very long trip from Philadelphia so very much appreciated the warm welcome at the Residence Inn: comfortable suite with plenty of room for the teenager who needed some privacy, well equipped kitchen that enabled us to have a homey meal with provisions picked up from the Wegman's down the street, the exercise fanatic was pleased by... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Detemita thank you so much for staying with us. I am glad that the family had a great time over the weekend and were able to enjoy the back yard tv. More 

Questions? Get answers from hotel staff and past guests. Ask a question

130 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (100)
Viewed
Pool/beach area (2)
Viewed
Dining (13)
Viewed
Room/suite (60)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (6)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Henrietta
1.1 mi away
Holiday Inn Hotel & Suites Marketplace
1.1 mi away
Hampton Inn & Suites Rochester/Henrietta
3.5 mi away
Country Inn & Suites By Carlson, Rochester-Henrietta
Show Prices
Show Prices
Show Prices
0.8 mi away
Home2 Suites by Hilton Rochester Henrietta
2.0 mi away
Homewood Suites by Hilton Rochester / Henrietta
1.6 mi away
Country Inn & Suites By Carlson, Rochester-Brighton
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay