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Residence Inn Rochester Henrietta

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1300 Jefferson Road, Henrietta, NY 14623
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1 room 1 adult
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Residence Inn Rochester Henrietta
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186 Reviews from our TripAdvisor Community

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JIBNY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is undergoing a massive conversion from the original (and slightly tired) two story layout to a four story modern hotel. We stayed in a wonderful one bedroom (two bed) suite and had a large bedroom (with flat screen TV), comfortable living room (with flat screen TV including HDMI hookup for guests who bring their own toys), and kitchen... More 

Helpful?
Thank JIBNY
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

JIBNY, yes we are in our last phase of renovations and do have great rooms. Soon we will have a new lobby area and the need to go outside will be eliminated. Thank you for staying with us and we hope to see you again. More 

Boston
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property is completely new - when I stayed last month it was in process of being converted from the old (and outdated) casita-style units to a newer tower type building; in fact, the towers weren't even complete yet as only half of it was open to guests. As one would expect from a new property, everything was modern and... More 

Helpful?
Thank bhlmkh
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We are very glad that you were able to enjoy your stay with us. The renovations are in their final stages and soon we will have a fully indoor property. In door pool, patio area and new fitness area are just some of the upgrades that you will soon see. We hope to see you soon!!! More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was very happy with my stay here while away on business. First, the staff is very friendly. I called in to let them know I would be checking in near 11pm and the woman I spoke with was so happy. I later checked in with her, and she gave me advice on where to get food since it was... More 

Helpful?
Thank Gtsh0pp3r
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Thank you for staying with us. Our renovations are almost done and soon we will have a new lobby area as well. All of the rooms have been renovated and I hope that you will have the opportunity to stay with us again. More 

Niagara-on-the-Lake, Canada
2 reviews
5 of 5 stars Reviewed December 30, 2015

We stayed here for 1 night at the end of December, after visiting The Strong National Museum of Play. We used the online check-in method on my cellphone for check-in. Upon arrival around 5pm, the front desk attendant had our info on hand and our room keys ready. We found out that we were on the 2nd floor of the... More 

Helpful?
Thank Mark H
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Mark H. Thank you for staying with us, the feel of the new tower is being carried through the entire property and we are very excited. We hope to see you in the near future. More 

Park City, Utah
Level Contributor
238 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed November 19, 2015

The new rooms are great - nice layout and good size and decor. Breakfast is marginal but functional. Depending on night - snack or dinner quality is ok and includes beer and wine. The tower rooms are new and nice - still some construction dust in the corners as they are brand new. The room cleaning could be better in... More 

Helpful?
Thank Travels-with-Michael
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We are very proud of the new rooms and current renovation of our existing rooms. We are still working on some challenges and I appreciate you candor-we will look into these ASAP. We hope to see you in the near future. More 

Toronto Area
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 9, 2015

Went to Rochester to see my granddaughter play in the Fire on Ice girls hockey tournament. We were booked in to the Residence Inn by the organizers. We were in the new all-suite section and it was wonderful. Spacious room with a sitting area as well as a kitchen area. Very clean and well kept. The staff, and especially Marsha,... More 

Helpful?
Thank The_Senior_Dude
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

The_Senior_Dude, I hope the hockey tournament was a win for your granddaughter. We appreciate the opportunity to have served you while in Rochester. I hope that you will stay with us again in the future. More 

Keene Valley
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 7, 2015

We have been staying at this location over the last five years. Julio Velez and his staff are fabulous. The new renovations make this property even better than it was. Everything was perfect and we will continue to use this hotel in the future.

Helpful?
Thank JDO1050
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

JDO1050, we are glad that you enjoyed the new look for the hotel. It was a long time coming and we hope that everyone will have the opportunity to experience it. Thanks More 

1 review
5 of 5 stars Reviewed November 2, 2015

Awesome room, loved the cleaning wipes that are safe for electronics (phones, laptops, etc.) that were plentiful in the room. Actually fulfilled my request for extra pillows and towels which I always love.

Helpful?
Thank John W
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

John W I am glad that you had such a great stay and we were able to make your stay that much more comfortable. More 

Greensburg, Pennsylvania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 20, 2015

We were in for RIT homecoming. The room-one bedroom suite with two queens-was very well designed. Nicely furnished. Spotless. Great beds and linens. Wonderful lighting. We didn't use the kitchen but thought again that it was well organized. The lobby/breakfast area was also very well designed with the different stations far enough apart to prevent long lines at breakfast The... More 

Helpful?
Thank Finsandra
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Finsandra thank you for taking the time to share your experience with all of us. I am glad that you enjoyed your stay and we hope that you will return once the renovations is complete. I am sure that we will be able to exceed your expectations. Thank You More 

Buffalo, New York
Level Contributor
141 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 19, 2015

This hotel has everything and the remodeled tower is really nice. Very close to downtown and the University. The newer bathrooms do not have a bath (at least our room did not) and if traveling with small kids a shower can be a huge struggle. Didnt do the breakfast bar in the morning but looked like typical fare. First time... More 

Helpful?
Thank M P
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

MP we are glad that you had such a positive experience at the hotel. Please let us know when you are coming again as we do have rooms with tubs which may make it easier for you. Thank you very much for staying with us. More 

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